Ram 1500 Complaints

11,877 consumer complaints on file.

#10609617July 10, 2014
EXTERIOR LIGHTING
DRIVING THE VEHICLE AT NIGHT WITH BOTH HEADLIGHTS AND FOG (DRIVING) LIGHTS ON DOES NOT PROVIDE ENOUGH ILLUMINATION FOR SAFE TRAVEL. MY WIFE AND I BOTH NOTICED SEVERAL TIMES THAT YOU CANNOT SEE AT NIGHT WHEN THERE IS ANY WET PAVEMENT SURROUNDING THIS VEHICLE. ON THE HIGHWAY AT 55 MPH YOU CANNOT SEE YOUR LIGHTS ON THE PAVEMENT (SCARY!). IN ADDITION, I DROVE THE VEHICLE MULTIPLE TIMES AT NIGHT AND FOUND IT EXTREMELY DIFFICULT TO NAVIGATE WITH THE STOCK LIGHTING SUPPLIED BY DODGE WITH THIS VEHICLE. I REPLACED THE STOCK SYSTEM WITH AN AFTERMARKET HID SYSTEM TO CORRECT THE DEFECT AT CONSIDERABLE PERSONAL EXPENSE. I WOULD HAVE EXPECTED DODGE TO SUPPLY A VEHICLE OF THIS TYPE WITH PROPER LIGHTING TECHNOLOGY. PLEASE SEE PRIOR MODEL YEARS COMPLAINTS. DODGE REFUSES TO CORRECT THIS DEFECT EVEN THOUGH MULTIPLE SAFETY COMPLAINTS BEEN MADE REGARDING IT. ALSO CHECK DODGE TRUCK FORUMS AND YOU WILL SEE THERE ARE MULTIPLE COMPLAINTS REGARDING STOCK LIGHTING SYSTEMS ON RAM VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609164July 9, 2014
POWER TRAIN, EXTERIOR LIGHTING:FOG LIGHTS
TL* THE CONTACT OWNS A 2014 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 53 MPH, THE VEHICLE JERKED AND THE CONTACT NOTICED THAT THE FRONT INNER FENDER HAD BECOME DETACHED FROM THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT THE FOG LIGHTS FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607945July 3, 2014
VEHICLE SPEED CONTROL
WHEN TRAVELING WITH THE CRUISE CONTROL ON, SET OR NOT, SOME TIMES WHEN PRESSING THE RESUME BUTTON, THE CRUISE CONTROL SHUTS OFF COMPLETELY. REQUIRING YOU TO GET YOUR FOOT ON THE GAS FAST. THIS CAN BE A PROBLEM WHEN NAVIGATING TRAFFIC, AND USING THE CRUISE TO BUMP UP THE SPEED A COUPLE ON MPH, AND INSTEAD YOU JUST LOST SOME, AND THE GUY BEHIND YOU THINKS YOU ARE A JERK FOR PULLING IN THE PASSING LANE AND SLOWING DOWN. THAT IS IF HE NOTICES AND DON'T RUN IN TO YOU FIRST. OR YOU SETTLE BACK INTO TRAFFIC HIT THE RESUME, TAKE YOUR FOOT OFF THE PEDAL, AND THEN REALIZE YOU ARE SLOWING DOWN VERY FAST. I DON'T KNOW HOW OFTEN THIS HAS HAPPENED BUT I WOULD GUESS OVER 100 TIME SO FAR. AT FIRST I THOUGHT I WAS INADVERTENTLY HITTING THE OFF BUTTON, THEN I SAW MY THUMB WAS NOW WHERE NEAR THE OFF BUTTON WHEN IT HAPPENED. IT HAS BEEN DOING THIS FROM NEW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608031July 3, 2014
ELECTRICAL SYSTEM
INSTRUMENT CLUSTER FAILURE WHILE DRIVING. INSTRUMENT CLUSTER SHUTS DOWN WHILE DRIVING AND INSTRUMENT CLUSTER FAILS WHILE DRIVING. INSTRUMENT CLUSTER SO FAR HAS REBOOTED AND RETURNED TO WORKING CONDITION BUT SO FAR CLUSTER HAS FAILED AROUND 20+ TIMES WHILE DRIVING. UNKNOWN IF INSTRUMENT CLUSTER WILL RESUME FUNCTIONING AFTER FAILURE UNTIL IT DOES RESTART. DEALER UNABLE TO DIAGNOSE PROBLEM WITH INSTRUMENT CLUSTER MAKING VEHICLE UNSAFE TO DRIVE DUE TO POSSIBLE INSTRUMENT CLUSTER FAILURE. UNKNOWN IF THIS IS A HARDWARE PROBLEM, SOFTWARE PROBLEM OR ELECTRICAL PROBLEM. NUMEROUS TRIPS TO DEALERSHIP AND SPEAKING WITH RAM CUSTOMER SERVICE HAS FAILED TO RESOLVE ISSUE . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607648July 2, 2014
ELECTRICAL SYSTEM
I WAS PARKED AND THE TRUCK DIDN'T START BACK UP. TRUCK WAS LESS THAN 2 WEEKS OLD WHEN THIS HAPPENED. THE STEERING WHEEL WAS LOCKED. TURNED OUT NOT TO BE THE BATTERY WHICH WAS THE FIRST GUESS. THE DEALER SAID IT HAD SOMETHING TO DO WITH THE ANTI-THEFT SYSTEM THAT WAS INSTALLED AND THEN TAKEN OUT WHEN I PURCHASED THE TRUCK. THIS HAPPENED IN OCTOBER 2013 AND I'VE BEEN DRIVING IT UNTIL TODAY 7/1/14. THE SAME THING HAPPENED THIS MORNING. THE TRUCK LEFT ME STRANDED AT A GAS STATION. WAITING FOR ANOTHER DIAGNOSIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607089June 30, 2014
ENGINE, FUEL SYSTEM, GASOLINE
BOUGHT 2014 RAM 1500 NEW AT TOMBALL DODGE INC. IN TOMBALL TEXAS ON MARCH 28, 2014. ON APRIL 14, 2014 AT START UP, A HUGE CLOUD OF WHITE/LIGHT BLUE SMOKE CAME OUT OF TAILPIPES. MILEAGE WAS 702. FROM THIS DAY FORWARD IT HAS DONE THIS NUMEROUS TIMES. I CALLED DEALERSHIP WHERE I PURCHASED IT, COULDN'T GET ANYONE TO TAKE MY CALL OR RETURN MY CALLS. THIS HAS HAPPENED ON THE FOLLOWING DATES, 4-14-2014 702 MILES SMOKED 4-20-2014 1101 MILES SMOKED 4-29-2014 1332 MILES SMOKED TOO MANY TIMES IT SMOKED TO LIST ,NOW IT IS USING OIL AT 3500 MILES PLEASE HELP ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605941June 25, 2014
POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2014 DODGE RAM 1500. THE CONTACT STATED WHILE DRIVING 60 MPH, THERE WAS A SUDDEN INCREASE IN ENGINE RPMS AND THERE WAS NO CONTROL OVER THE SPEED WHILE GOING UP A MOUNTAIN. ALSO, THE CONTACT STATED THE TRANSMISSION WOULD NOT SHIFT GEARS. THE PROBLEM RECURRED FOR THE SECOND TIME. THE DEALER COULD NOT DUPLICATE THE PROBLEM. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 3,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604486June 19, 2014
ELECTRICAL SYSTEM, SERVICE BRAKES, POWER TRAIN
I HAD PROBLEMS PRIOR TO APRIL 2014 BUT I AM JUST USING A TIME FRAME WHEN CHRYSLER GOT INVOLVED. IN 2013 AND 2014 MY DODGE RAM WOULD HAVE THE CLUSTER PANEL COME ON WITH AIR BAG SERVICE NEEDED FIRST AND THEN THE REMAINING LIGHTS WOULD COME ON TO INCLUDE ENGINE LIGHT WHILE SIMULTANEOUSLY THE WINDSHIELD WIPERS WOULD COME ON. WHEN I TOOK IT IN TO THE DEALER THEY TRIED TO REPAIR THE PROBLEM TO INCLUDE RESETTING THE COMPUTER. OVER TIME I WOULD LOSE MY POWER STEERING AND POWER BRAKES. FORTUNATELY I WAS GOING INTO A PARKING AREA WHEN I LOST THE POWER BRAKES OTHERWISE I'M SURE I WOULD HAVE CRASHED SINCE I DID NOT EXPECT THE CHANGE. AS OF LATE THE TRUCK WILL NOT START OR THE RADIO WON'T GO OFF. CHRYSLER HAS REALLY DONE NOTHING TO RESOLVE THIS PROBLEM AND MAYBE I WILL NEED TO CRASH FIRST BEFORE SOMETHING IS DONE OR RUN OVER SOMEONE WHEN I LOSE MY BRAKES. THIS IS A PROBLEM SINCE I PURCHASED THE TRUCK. THE TRUCK IS DANGEROUS TO DRIVE SINCE I NEVER KNOW WHEN THE ELECTRONICS WILL QUIT ON ME. OVER THE LAST 10 DAYS THE TRUCK WOULDN'T START AT ALL TWO (2) TIMES AND ALL THE LIGHTS AND WINDSHIELD WIPERS HAVE COME ON AT LEAST THREE (3) TIMES. I HAVE NOT LOST MY BRAKES LATELY, BUT THAT IS JUST A MATTER OF TIME. I WANT TO MAKE THIS PUBLIC BECAUSE I KNOW I WILL BE HELD RESPONSIBLE IF SOMETHING HAPPENS, AND IT WILL. I HAVE NEVER HAD A VEHICLE DO THIS AND I'M JUST AFRAID SOMEONE WILL BE KILLED IF I SHOULD LOSE MY BRAKES AND STEERING WHILE ON THE HIGHWAY. CHRYSLER CAN BE PROACTIVE OR REACTIVE. I THINK THAT I HAVE BEEN PAYING FOR A TRUCK THAT WILL ULTIMATELY KILL SOMEONE. I'VE TRIED TO CONTACT NHTSA BY PHONE BUT THE ONLY THING THERE IS THAT YOU LEAVE A MESSAGE AND HOPE THEY WILL CALL BACK. SINCE THE PROBLEMS ITERATED ABOVE SEEM TO HAVE INCREASED IT'S PROBABLY TIME TO PARK THE TRUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10599137June 18, 2014
ENGINE
HORRIBLE ODOR IN THE CAB, WHICH CAUSED MY WIFE, MY TWO TEENAGE DAUGHTERS, AND MYSELF TO ALL HAVE AT LEAST ONE FORM OF THE FOLLOWING, VOMITING, NAUSEA, HEADACHE, BURNING EYES AND THROAT. APPARENTLY THIS IS A KNOWN ISSUE TO THE MANUFACTURER, AS THERE IS SOMETHING CALLED A STAR CASE. I CAN'T DRIVE THE VEHICLE AT THIS TIME, AS I HAVE NO IDEA IF THIS ODOR CAN CAUSE A PERMANENT HEALTH PROBLEM, NOT TO MENTION IT IS BIZARRE THAT A BRAND NEW VEHICLE WOULD HAVE A PROBLEM LIKE THIS. *TR
Crash:
No
Fire:
No
Injuries:
4
Deaths:
0
#10598880June 17, 2014
STEERING
TL* THE CONTACT OWNS A 2014 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD DRIFT TO THE LEFT. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE DEFECT. THE CONTACT INDICATED THAT THE WHEELS HAD BEEN ALIGNED MULTIPLE TIMES BUT THE DEFECT CONTINUED TO OCCUR. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS 75. UPDATED 8/27/14*CN THE VEHICLE WAS REPAIRED 09/15/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598098June 13, 2014
TIRES
TL * THE CONTACT OWNS A 2013 DODGE RAM 1500 EQUIPPED WITH GOODYEAR WRANGLER TIRES, SIZE P265/70R/17. THE CONTACT STATED THAT WHILE DRIVING 5 MPH ON A GRAVEL ROAD, THE FRONT DRIVER SIDE TIRE BECAME PUNCTURED BY ONE OF THE ROCKS CAUSING IT TO DEFLATE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FAILURE OCCURRED AS A RESULT OF THE TIRES NOT BEING RATED AS TRUCK TIRES, WHICH CAUSED THEM TO EASILY BECOME PUNCTURED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE TIRES WERE NOT REPLACED. NEITHER THE VIN NOR THE DOT NUMBER WAS AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 4,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598236June 13, 2014
ELECTRICAL SYSTEM
WHILE DRIVING, THE FRONT DRIVER SEAT WILL AUTOMATICALLY ADJUST, (MOVE BACK AND FORTH) SOMETIMES. ALSO, IT SHOWS MEMORY SYSTEM NOT AVAILABLE WHILE NOT IN PARK. SOMETIMES, THE RADIO VOLUME WILL NOT TURN DOWN, NOR CHANNEL CHANGE WILL NOT WORK. THE RADIO CHANNELS WOULD CHANGE ON THEIR OWN. THIS INCLUDES SATELLITE, RADIO, OR PHONE PLUGGED IN. SOMETIMES, WHEN YOU TRY TO TURN THE A/C FAN SPEED UP IT WON'T GO. YOU HAVE TO DO IT SEVERAL TIMES. TIRE PRESSURE SOMETIMES SHOWS LOW FOR ONE OR MORE TIRES BUT WHEN TIRES ARE TESTED THEY ARE ALL THE SAME PRESSURE. SEEMS SOMETHING IS WRONG WITH THE ELECTRICAL SYSTEM WITH THE TRUCK. I WORRY SOMETHING MAY HAPPEN WHILE DRIVING. TRUCK WOULD NOT RAISE AND LOWER. MESSAGE ON THE CONSOLE BUT WHEN I TOOK IT IN THEY SAID THERE WAS NOTHING WRONG AND IT DID NOT STORE THE ERROR. ONCE THE ERROR CLEARED UP THERE WAS NO RECORD OF IT STORING THE ERROR. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595827June 3, 2014
WHEELS, TIRES
THIS POST IS RELATED TO NHTSA ID #10585728. I ALSO HAVE THE SAME ISSUE. I HAVE 20 INCH WHEELS/TIRES BUT THE SPARE IS 17 INCHES. I CALLED THE DEALER WHERE I BOUGHT THIS TRUCK AND THEY SAID THAT IS THE WAY THEY COME FROM THE MANUFACTURING PLANT. I WAS TOLD THAT THE 17 INCH WHEEL WAS THE SAME HEIGHT AS THE 20 INCH WHEEL SO IT WAS OK. I WAS ALSO TOLD THAT THEY DO NOT ADVISE PEOPLE TO DRIVE MORE THAN 50 MILES ON THE 17 INCH SPARE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594003May 26, 2014
SERVICE BRAKES, VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE
I WAS SITTING IN MY TRUCK IN FRONT OF A CONVENIENCE STORE FOR 20-30 MINUTES WITH THE ENGINE RUNNING WHILE I CAUGHT UP MY TEXTS AND CALLS. WHEN I GOT READY TO LEAVE I PUT MY FOOT ON THE BRAKE AND PUT THE VEHICLE IN REVERSE. I GLANCED MY MIRRORS AND LOOKED OVER MY RIGHT SHOULDER AND STARTED TO EASE MY FOOT OFF OF THE BRAKE AS I'VE DONE MANY TIMES IN THE PAST. THE NEXT THING I KNOW, I'M MOVING FORWARD AS IF I HAD STOMPED ON THE ACCELERATOR AND I CRASHED THROUGH THE FRAMING AND GLASS OF THE STORE FRONT. AS I WAS PENETRATING THE STRUCTURE OF THE STORE I TRIED TO PUT THE VEHICLE INTO PARK AND I WAS PUSHING ON THE BRAKES. THEN THE TRUCK REVERSES AND I REALIZE I'M HEADED TOWARDS THE GAS PUMP AND POSSIBLY OTHER CUSTOMERS. ALL THIS TIME I WAS PUSHING ON THE BRAKE AND I WOULD LET OFF AND HOLD THEM AGAIN. THE ENGINE WAS REVVING AT WHAT SOUNDED TO BE THE MAXIMUM THEN IT WOULD DROP FOR JUST A BIT AND REV AGAIN. WHEN I WAS HEADED FOR THE GAS PUMPS AFTER LEAVING THE BUILDING I PULLED THE VEHICLE SHIFTER DOWN TO DRIVE BECAUSE IT WOULDN'T GO INTO PARK AND I WAS IN SUCH A STATE OF PANIC I HADN'T THOUGHT TO TURN OFF THE IGNITION. I WAS HOLDING ON FOR DEAR LIFE TO THE STEERING WHEEL AND LETTING GO OF IT JUST DIDN'T OCCUR TO ME. AFTER PUTTING THE VEHICLE INTO DRIVE AND RUNNING INTO THE BUILDING FOR THE SECOND TIME, THE ENGINE DROPPED BACK TO AN IDLE AND I PUT IT INTO REVERSE AND SLOWLY BACKED OUT OF THE DAMAGED STOREFRONT, PUT THE TRUCK INTO PARK AND SHUT IT OFF.I THOUGHT ABOUT IT AFTER IT WAS OVER AND EVEN IF I HAD INADVERTENTLY PLACED THE TRUCK INTO DRIVE, LETTING MY FOOT OFF OF THE GAS PEDAL WOULD HAVE ALLOWED THE TRUCK TO MERELY BUMP INTO THE CONCRETE STOPPING BLOCK STOPPING IT, IT FELT LIKE THE TRUCK HAD A MIND OF ITS OWN. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10588891May 16, 2014
AIR BAGS
I WROTE A PRIOR COMPLAINT REGARDING THE AIR BAGS. I HAD TAKEN THE TRUCK IN 7 TIMES. AFTER I RECEIVED AN EMAIL BACK STATING THE CASE WAS CLOSED, I WAS UPSET. I CONTACTED CHRYSLER ONE MORE TIME, AND THEY APOLOGIZED AND REIMBURSED ME FOR MOST OF THE REPAIRS. IN THE END, I WAS PLEASED THAT THEY RECOGNIZED THE PROBLEM AND WERE WILLING TO RECTIFY THE SITUATION.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588772May 15, 2014
AIR BAGS
THE VEHICLE HIT THE GUARD RAIL AND TURNED OVER ONTO ITS SIDE. NO AIRBAGS DEPLOYED. THE TRUCK WAS TOTAL. THE AIRBAGS SHOULD HAVE DEPLOYED AND COULD HAVE MINIMIZED THE INJURES. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10596140May 12, 2014
STRUCTURE:BODY
I ACCIDENTALLY ROLLED INTO A CYCLONE FENCE. I KNEW I COULDN'T HAVE DONE DAMAGE AT SUCH A LOW SPEED. BUT I DID CHECK THE FENCE AND NO DAMAGE. WHEN I CHECKED MY VEHICLE THERE WAS A DENT IN THE FASCIA FROM THE FENCE WIRE. THIS IS WHEN I NOTICED THE BUMPER WAS FLUSH WITH THE FASCIA FRONT AND SIDES. WHAT GOOD IS A BUMPER THAT DOESN'T PROTECT THE BODY PANELS? THIS COULD BE AN EXPENSIVE REPAIR EVEN AT 5 MPH, OR A EYE SORE FOR A NEW EXPENSIVE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587759May 12, 2014
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE RPM'S INCREASED TO 1100 AS THERE WAS A VIBRATION IN THE TRANSMISSION. THE FAILURE CONTINUOUSLY OCCURRED OVER A PERIOD OF EIGHT MONTHS HOWEVER, THE DEALER WAS NOT ABLE TO DIAGNOSE THE FAILURE EACH TIME THE VEHICLE WAS TAKEN FOR DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587267May 8, 2014
VEHICLE SPEED CONTROL
WHILE ACCELERATING THE THROTTLE GOES ALL THE WAY TO THE FLOOR AND ACCELERATES ON ITS OWN. IT STICKS, AND WILL NOT SLOW DOWN THE ONLY WAY TO STOP THE VEHICLE IS TO TURN IT OFF OR TAKE OUT OF GEAR WHICH REVS THE MOTOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585728April 30, 2014
WHEELS
I RECENTLY PURCHASED A 2014 DODGE RAM 1500 4X4 TRUCK THAT CAME EQUIPPED FROM THE FACTORY WITH 20 INCH WHEELS. I HAVE DISCOVERED THAT THE SPARE IS A FACTORY 17 INCH FULL SIZED WHEEL. I WAS ADVISED BY MY LOCAL TIRE DEALER THAT IT WOULD BE HIGHLY DANGEROUS TO TRAVEL ANY DISTANCE WITH THE A SPARE THAT DIFFERENTIATED THAT MUCH IN DIAMETER AND COULD INFACT CAUSE DAMAGE TO THE VEHICLE WHICH PROBABLY WOULD NOT BE COVERED BY THE FACTORY WARRANTY. WHEN I INQUIRED AT THE RAM NATIONAL CUSTOMER CENTER I BASICALLY GOT THE RUN AROUND. THEY DID HOWEVER GIVE ME A CASE NUMBER [XXX] THEIR PHONE NUMBER IS 866-726-4636. I BELIEVE THIS COULD CAUSE A SITUATION THAT COULD RESULT IN INJURY TO AN UNSUSPECTING PURCHASER THAT WAS NOT AWARE OF THE WHEEL SIZE DIFFERENCE AND DROVE UNKOWININGLY A GREAT DISTANCE WITH THE SPARE PROVIDED BY THE FACTORY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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