Ram 1500 Complaints

11,877 consumer complaints on file.

#10748878August 15, 2015
ELECTRICAL SYSTEM, POWER TRAIN
I HAVE HAD 16 INCIDENTS WITH MY 2014 RAM 1500, VIN# [XXX]. EQUIPPED WITH AN EIGHT-SPEED AUTOMATIC TRANSMISSION. WHEN I SLOWED DOWN FOR A STOP TO TURN RIGHT, THE TRANSMISSION WENT INTO NEUTRAL AND THE TRUCK COASTED DOWN TO A STOP. THE TRANSMISSION KNOB WOULD NOT SHIFT OUT OF DRIVE AND THE TRANSMISSION STAYED IN NEUTRAL. WHEN I STOPPED AND TURNED OFF MOTOR, I COULD TURN TRANSMISSION SHIFTER TO PARK, START TRUCK AND SHIFT INTO DRIVE. THIS HAPPENED ABOUT 5 WEEKS APART. BOTH TIMES I WAS ON A CITY STREET AND IT WAS NOT A TRAFFIC PROBLEM. CURRENT MILEAGE 7455. I CALLED MY DEALER AND HE SAID HE HAD NOT HEARD OF THIS PROBLEM, AND SAID IF IT HAPPENED AGAIN TO HAVE TO TOWED TO HIM. I LIVE 150 MILES FROM HIM. MY CLOSEST DEALER IS 60 MILES. THIS IS STILL HAPPENING ALMOST MONTHLY. I HAVE DATES AND TIMES I CAN SEND. DON'T HAVE ROOM IN THIS FORM FOR COMPLETE COMPLAINT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748880August 15, 2015
ELECTRICAL SYSTEM
WHILE NO ACCIDENT HAS OCCURRED, IN MY OPINION THIS IS A SIGNIFICANT SAFETY ISSUE. THE UCONNECT SYSTEM EITHER BECOMES DISCONNECTED OR HAS A POOR RECEPTION WHILE DRIVING. IT IS VERY INCONSISTENT IN THE WAY IT PERFORMS. IT CREATES A SAFETY PROBLEM BECAUSE WHEN THIS OCCURS YOU NATURALLY ATTEMPT TO EITHER RECONNECT OR DISCONNECT FROM THE SYSTEM CREATING A SIGNIFICANT DISTRACTION. ATTEMPTS BY THE DEALER TO FIX THE PROBLEM HAVE BEEN UNSUCCESSFUL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748790August 14, 2015
ENGINE
TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE HESITATED BEFORE MOVING FORWARD. IN ADDITION, THE CONTACT STATED THAT THERE WAS WATER LEAKING FROM UNDERNEATH THE DASH BOARD TO THE FLOOR AROUND THE DRIVER'S SIDE AND SPREADING TO THE FRONT PASSENGER'S SIDE. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO MULTIPLE DEALERS, WHO DIAGNOSED THAT SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748310August 13, 2015
POWER TRAIN
HAVE A 2014 RAM 1500 BLACK EXPRESS WITH 8 SPEED TRANSMISSION. THE TRUCK DOWNSHIFTS VERY HARD WHEN SLOWING AND SEEMS TO HESITATE BEFORE UPSHIFTING RANDOMLY. THE TRANSMISSION ALSO MAKES A GRINDING NOISE AT IDLE AND A METALLIC CLANK ON ACCELERATION. THE DEALER TOLD ME THIS WAS NORMAL. THAT'S FUNNY BECAUSE IT WENT 9000 MILES WITHOUT DOING IT. I HAVE CONTACTED CHRYSLER CARE TO NO EFFECT AND THE DEALER WONT EVEN LOOK AT THE TRANNY UNTIL IT THROWS CODES. I AM SO MAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748065August 12, 2015
ELECTRICAL SYSTEM
WHEN DRIVING MY TRUCK AT ANY SPEED EVEN A STOP THE CLUSTER WILL RESET. RADIO, AC & TRUCK ALL STILL WORK, ONLY THE CLUSTER WILL RESTART. I HAVE BEEN TAKING MY TRUCK TO DEALERSHIP AND THEY FIND NOTHING WRONG WITH IT. THEY HAVE DONE A FEW UPDATES BUT THIS WILL NOT FIX THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748120August 12, 2015
STRUCTURE:BODY, POWER TRAIN, ENGINE
I REAR ENDED A SEMI THAT WAS PARKED ON THE SIDE OF THE ROAD. I WAS GOING APPROXIMATELY 51 MILES PER HOUR. NO AIRBAG'S DEPLOYED, BUT THE FRONT OF MY VEHICLE WAS DESTROYED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10747869August 11, 2015
UNKNOWN OR OTHER
CEL LIGHT CAME ON, TOOK TO DEALER PROBLEM WITH DEF INJECTOR, CEL CAME BACK ON 3 MORE TIMES BEFORE FINALLY RELEASING THE PROBLEM IS WITH THE SCR IN THE DEF SYSTEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747267August 9, 2015
ELECTRICAL SYSTEM
CENTER DASH CLUSTER REBOOTS WHILE DRIVING. VEHICLE KEEPS RUNNING WHILE CLUSTER RECYCLES. IT HAS OCCURRED DOZENS OF TIMES SINCE I PURCHASED THE VEHICLE. IT OCCURS AT MULTIPLE SPEEDS AND SOMETIMES WHEN I AM SITTING AT A STOP LIGHT. NOW THE AUTO DOOR LOCKS ARE INTERMITTENTLY WORKING ON ALL OF THE DOORS. HAVE TO MANUALLY LOCK 3 OF 4 DOORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747193August 8, 2015
AIR BAGS
VEHICLE INTERMITTENTLY DISPLAYED AIRBAG WARNING LIGHT ON INSTRUMENT CLUSTER. AIRBAG LIGHT WOULD TURN ON AND OFF SEVERAL TIMES DURING SINGLE TRIP; OTHERS IT WOULD NOT TURN ON (OR OFF IF ILLUMINATED AT START). VEHICLE WAS SERVICED AUGUST 8, 2015. DEALER FOUND NO ISSUE. UPON PICKING VEHICLE UP AND STARTING, AIR BAG LIGHT WAS ON. IMMEDIATELY RETURNED TO SERVICE DEPARTMENT WHERE TECH FOUND FRAYED WIRING IN THE PASSENGER SIDE CURTAIN AIRBAG. AIR BAG ASSEMBLY AND WIRING TO BE REPLACED AT A LATER, BUT STILL UNDETERMINED, DATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747031August 7, 2015
UNKNOWN OR OTHER
BOUGHT A 2014 RAM 1500 THAT HAD 36 MILES ON IT. AFTER ABOUT A MONTH I NOTICED THE VEHICLE WOULD DOWN SHIFT HARD. TOOK IT TO THE DEALERSHIP THEY APPLIED AN UPDATE TO THE TRANSMISSION SOFTWARE RAN FINE FOR ABOUT TWO MONTHS THAN STARTED LURCHING SLIGHTLY BETWEEN GEAR CHANGES. TOOK IT TO THE DEALERSHIP AGAIN THEY RESET THE TRANSMISSION AND RELEARNED THE PROGRAMMING.THE SERVICE DEPARTMENT SAID THAT I SHOULD NO LONGER HAVE ANY ISSUES WITH MY TRANSMISSION. IT WORKED FINE FOR A DAY OR TWO AND IS NOW DOWN SHIFTING HARD AGAIN. APPARENTLY THERE'S NO WAY THAT THEY CAN FIX MY TRANSMISSION SO IT RUNS LIKE IT'S SUPPOSED TO. THE VEHICLE ONLY HAS 2,500 MILES ON IT. A BRAND NEW VEHICLE SHOULD NOT BE HAVING ISSUES THE TRANSMISSION. NOW I HAVE TO CALL THE DEALERSHIP AGAIN AND MAKE ANOTHER APPOINTMENT TO HAVE IT LOOKED AT FOR THE THIRD TIME OF COURSE I ALSO HAVE TO EXPLAIN THAT THE UPDATE THEY GAVE ME THE FIRST TIME CAUSED ANOTHER ISSUE. FUN TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746810August 6, 2015
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2014 DODGE RAM 1500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 15V460000 (AIR BAGS, SEAT BELTS) HAD EXCEEDED A REASONABLE AMOUNT OF TIME. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746574August 5, 2015
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
BOUGHT A BRAND NEW 2015 DODGE RAM 1500, THE FIRST WEEK I HAD AN ISSUE WITH ONE OF THE WINDOWS NOT GOING BACK UP, ABOUT A MONTH LATER I WAS DRIVING AND THE NEW KNOB SHIFTER, WENT INTO NEUTRAL BY ITSELF WHILE I WAS DRIVING. MEANT TO TAKE IT IN, BUT HAD BEEN SO BUSY WITH WORK, THAT I WAS GOING TO WAIT UNTIL THE FIRST OIL CHANGE. I NOTED THOSE TWO ISSUES ON AN EMAIL REVIEW/SURVEY THAT DODGE HOUNDED ME TO FILL OUT. EXACTLY TWO MONTHS AFTER OWNING THE TRUCK ON JULY 28TH, THE SAME DAY I MADE MY SECOND PAYMENT, I WAS AT THE GARAGE AT WORK, LEFT THE TRUCK ON AND PUT IT IN PARK, GOT OUT OF THE CAR, CLOSED THE DOOR AND AS I WAS GETTING READY TO GO AROUND THE TRUCK TO GO INSIDE MY JOB, THE CAR STARTED TO BACK OUT BY ITSELF, I TRIED GETTING BACK INTO THE TRUCK TO STOP IT BUT UNFORTUNATELY, I FAILED, THE TRUCK ALMOST RAN ME OVER. THANKFULLY A CEMENT BEAM STOPPED THIS FROM HAPPENING.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10746012August 4, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE IN PARK, THE DRIVER EXITED THE VEHICLE. MOMENTS LATER, THE VEHICLE ERRONEOUSLY DROVE FORWARD. THE FRONT PASSENGER HAD TO TURN THE IGNITION KEY IN ORDER TO SHUT THE VEHICLE OFF. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746055August 4, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED THAT THE VEHICLE STALLED AND VARIOUS WARNING INDICATORS ILLUMINATED. THE VEHICLE HAD TO BE JUMPSTARTED; HOWEVER, THE FAILURE RECURRED. THE CONTACT MENTIONED THAT THE VEHICLE OPERATED ABNORMALLY. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746060August 4, 2015
STRUCTURE:BODY, STEERING, SUSPENSION
TRAVELING WEST ON I-4, ORLANDO, FL BETWEEN SAND LAKE ROAD AND EXIT TO 528E AT 1:25 PM IN LEFT HAND LANE. AS I ATTEMPTED TO CHANGE LANES TO THE RIGHT I ACCELERATED SLIGHTLY AND FELT A "THUMP" (THE ONLY WAY I CAN DESCRIBE IT) THROUGH THE STEERING WHEEL AND THE TRUCK SUDDENLY ACCELERATED AND FISH TAILED. I LOST CONTROL FOR THAT INSTANT AND MY TRUCK STRUCK THE VEHICLE TO MY LEFT IN THE REAR BY THE TAIL LIGHTS ON THE PASSENGER SIDE. I WAS ABLE TO REGAIN CONTROL OF MY TRUCK AND PULL TO THE SIDE OF THE ROAD AS DID THE OTHER VEHICLE. MY COMPLAINT CENTERS ON WHY THE TRUCK SUDDENLY ACCELERATED; WHAT WAS THE "THUMP" THAT I FELT; IS THERE A PROBLEM WITH THE TRANSMISSION (NEW DESIGN FOR 2014) AND THE REAR DIFFERENTIAL; WHAT WOULD CAUSE THIS SUDDEN ACCELERATION? HAVE THERE BEEN OTHER COMPLAINTS OF THIS NATURE ON THIS OR OTHER CHRYSLER MODELS? PLEASE RESPOND ASAP.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10745902August 3, 2015
ENGINE
TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS A LEAKAGE IN THE RADIATOR COOLING SYSTEM. IN ADDITION, ABOVE THE ACCELERATOR PEDAL, THE CONTACT STATED WATER LEAKED ONTO HER FOOT. THE CONTACT ALSO STATED THAT THERE WAS AN ABNORMAL SMELL COMING FROM THE AIR CONDITIONING UNIT. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745588August 1, 2015
ENGINE
WHILE DRIVING IN A 2013 RAM 1500 PENTASTAR V6 THE ENGINE HAS STALLED MULTIPLE TIMES WHILE DRIVING. AT LEAST ONCE AT HIGHWAY SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745393July 31, 2015
SERVICE BRAKES, STEERING
HAD TO START BRAKING QUICKLY AND THE SHAKING WHAT THE DEALER NOW TELLS ME IS FROM WARPED ROTORS CREATED A VERY UNSAFE FEELING AND HAS TO AFFECT THE BRAKING PERFORMANCE. I BELIEVE THAT NO VEHICLE WITH NOW 27000 MILES ON IT SHOULD HAVE WARPED ROTORS. SEEMS PRETTY OBVIOUS THEY ARE EITHER DEFECTIVE OR THE CHEAPEST QUALITY ROTOR THEY COULD PURCHASE.THIS VEHICLE IIS DESIGNED FOR TOWING, AND HAULING A VARIETY OF IITEMS. ALSO AROUND THE SAME TIME I STARTED NOTICING AT TIMES A CLUNKING NOISE FROM THE FRONT END. THE DEALER INFORMED ME THAT IT WAS A STRUT BEARING GONE BAD. THEY DID REPLACE THAT PART UNDER WARRANTY. ONCE AGAIN THIS MADE THE VEHICLE STEERING FEEL UNSAFE. I HAVE CONTACTED RAM DIRECTLY AND SO FAR THEY HAVE OFFERED ZERO ASSISTANCE IN DEALING WITH THE BRAKE ROTOR IISSUE. ONCE AGAIN IT APPEARS THAT RAM OBVIOUSLY IS NOT CONCERNED WITH THE CONSUMERS SAFETY. WHETHER IT IS DEFECTIVE OR CHEAPLY MADE PARTS, THEY SHOULD BE MORE CONCERNED AND RESPONSIVE TO CUSTOMER COMPLAINTS. I AM NOT WILLING TO PAY TO REPLACE ROTORS AND PAFS WITH ONLY 27000 MILES ON IIT. HOW MANY OTHER RAM TRUCKS ARE OUT THERE WITH THE SAME ISSUE THAT THEY ARE NOT ADDRESSING. BRAKING AND STEERING ARE 2 TOP COMPONENTS OF THE VEHICLES SAFETY AND THEY SHOULD NOT BE ABLE TO SKIRT THE ISSUES AND PUT PEOPLES LIVES AT RISK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745103July 30, 2015
POWER TRAIN, UNKNOWN OR OTHER
WHILE COMING TO A STOP; TRAFFIC LIGHT, STOP SIGN, ETC. I CAN FEEL A HARD JERK. I BELIEVE IT'S THE TRANSMISSION SHIFTING TO A LOWER GEAR BUT I'M NOT FOR CERTAIN. THE HARD JERK DOESN'T HAPPEN TOO OFTEN MAYBE ONCE A DAY, BUT WHEN IT DOES IT'S VERY NOTICEABLE. I'M CONCERNED THIS IS CAUSING ADDITIONAL STRESS AND FATIGUE TO MY TRANSMISSION AND SOMETHING WILL EITHER SNAP OR BREAK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744863July 30, 2015
ENGINE
TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED THAT THE CHECK ENGINE WARNING ILLUMINATED INTERMITTENTLY. THE CONTACT STATED THE VEHICLE OVERHEATED AND SMOKE APPEARED FROM THE FRONT END. THE CONTACT ALSO NOTICED THAT WATER AND COOLANT WERE LEAKING FROM THE RADIATOR. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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