Ram 1500 Complaints

11,877 consumer complaints on file.

#10775949September 24, 2015
SEAT BELTS, AIR BAGS
TL* THE CONTACT OWNS A 2014 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V460000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10767564September 22, 2015
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V460000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10767375September 22, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2014 DODGE RAM 1500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V534000 (AIR BAGS) HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10766505September 21, 2015
POWER TRAIN, SUSPENSION, WHEELS
2015 RAM 1500 SPORT 4X2 - WHEN TRAVELING ON THE HIGHWAY AT SPEEDS ABOVE 65 MPH, THE REAR END BEGINS TO VIBRATE/SHAKE TO THE POINT CONTROLLING THE VEHICLE BECOMES A CONCERN. IF YOU SLOW DOWN IT GOES AWAY BUT THEN COMES RIGHT BACK WHEN GOING 65 OR OVER AGAIN. VIBRATION IS FELT IN THE SEAT BUT NOT THE STEERING WHEEL OR PEDALS. WAS TAKEN TO DEALERSHIP ON 9/11 AND TIRES WERE RE-BALANCED. DEALERSHIP STATED THAT FIXED THE ISSUE WHEN IT DID NOT. GOING BACK TO DEALERSHIP ON 9/28 TO HAVE IT LOOKED AT AGAIN. THIS HAS BEEN REPORTED BY MANY AND NEEDS TO BE FIXED BEFORE SOMEONE LOSES CONTROL OF THEIR RAM VEHICLE AND CRASHES. IF I WERE TO HIT A BUMP IT WOULD BE VERY EASY TO LOSE CONTROL DUE TO THE HORRIBLE VIBRATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10765030September 18, 2015
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V460000 (AIR BAGS, SEAT BELTS) HOWEVER, THE DEALER STATED THAT THE PART NEEDED TO PERFORM THE REPAIR WOULD NOT BE AVAILABLE UNTIL APRIL OF 2016. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10764530September 17, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2015 DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 30 TO 35 MPH, THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE AT A STOP SIGN. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WAS ONE INJURY REPORTED THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN IMPOUND LOT. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10764044September 16, 2015
STEERING
15SEP15, I DROPPED OFF MY TRUCK AT FREMONT MOTORS OF CASPER WY THIS MORNING JUST AFTER 0730 TO GET THREE RECALLS FIXED. I CALLED THE DEALERSHIP AT 1224 TO GET A STATUS UPDATE AND TALKED TO KAYLE WHO TOLD ME THAT THE PERSON IN CHARGE OF MY WORK ORDER WAS ON A TEST DRIVE WITH A CUSTOMER AND TOOK MY INFORMATION FOR THAT PERSON TO CALL ME BACK WHEN HE GETS BACK FROM THE TEST DRIVE AND WAS NOT ABLE TO GET ANY INFORMATION ON MY VEHICLE FOR ME. AT 1231 I RECEIVED A CALL BACK FROM THE GUY HANDLING MY RECALL AND SAID THAT MY TRUCK WAS DONE AND IN THE WASH BAY AND HE WOULD CALL ME BACK WHEN HE HAD THE PAPERWORK FINISHED AND TO SET UP SOMEONE TO COME TO PICK ME UP. CALLED FREMONT AT 1310 TO SCHEDULE PICK UP FOR MY TRUCK AND WAS TOLD THAT THE DRIVER WAS OUT AND THE DISPATCHER WOULD GET A HOLD OF HIM TO COME PICK ME UP. GOT A CALL FROM FREMONT SAYING THE REPAIRS WERE FINISHED AND READY AND I WOULD BE PICKED UP. I ASKED IF THERE WERE ANY CHARGES AND THERE ARE NOT HOWEVER RECALL #R36 WAS UNABLE TO BE CONDUCTED BECAUSE PARTS ARE NOT AVAILABLE, EVEN THOUGH ON THE MOPAR SITE IT SAYS PARTS ARE AVAILABLE. I DID GET A CALL FROM THE DRIVER AND WAS PICKED UP AND GOT MY TRUCK BACK. THE PEOPLE WERE NICE AND THEY WASHED THE OUTSIDE OF MY TRUCK. STILL HAVE TO COMPLETE RECALL R36. ALSO TOOK MY TRUCK IN TO HAVE A FLAT TIRE FIXED AND THEY COULD NOT FIX IT EVEN THOUGH THE PUNCTURE WAS IN THE TREAD. THEY ADMITTED TO HAVING A ?NEW? GUY AND TRIED SEVERAL TIMES TO FIX THE PROBLEM, ALTHOUGH THE PLUG SEEMED ONLY TO BE REPLACED ONCE, AND THE TIRES WERE NEW AS THE TRUCK WAS ONLY JUST OVER A YEAR OLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10764295September 16, 2015
AIR BAGS, SEATS, SEAT BELTS
WHILE DRIVING DOWN THE ROAD BOTH DRIVER AND PASSENGER FRONT AND REAR SIDE CURTAIN AIRBAGS DEPLOYED ALONG WITH THE SEAT AIR BAGS AND SEAT BELTS LOCKED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763898September 15, 2015
SERVICE BRAKES, STEERING, POWER TRAIN
WHILE DRIVING TO WORK ON A SMOOTH STRAIGHT ROAD, THE EMERGENCY INFORMATION SCREEN IN MY GAUGE CLUSTER STARTED FLASHING AND STATED "SERVICE POWER STEERING" "SERVICE ELECTRONIC BRAKE SYSTEM" "SERVICE ELECTRONIC BRAKE CONTROLLER" "SERVICE TRANSMISSION" IT ALSO STATED TO NOT SHIFT TO PARK AS SHIFTING MAY BECOME INOPERABLE ONCE STOPPED. MY POWER STEERING WAS GONE, MY GAS PEDAL WAS INOPERABLE AND BRAKING WAS VERY WEAK. I HAD TO MUSCLE THE TRUCK TO THE SIDE OF THE ROAD AND SLOWLY COME TO A STOP AND SHIFTED INTO PARK. I TURNED THE KEY FOB TO OFF AND LET IT SIT FOR A FEW MINUTES. WHEN I TRIED TO RESTART THE VEHICLE IT WOULD NOT EVEN ATTEMPT TO TURN OVER. NOW, MY KEY FOB WAS ALSO STUCK IN THE IGNITION AND WOULD NOT TURN TO THE OFF POSITION TO REMOVE THE KEY. I CALLED CHRYSLER ROADSIDE ASSISTANCE AND SAT ON HOLD FOR 55 MINUTES BEFORE THE FIRST PERSON ANSWERED THE PHONE. AFTER 10-15 MIN WE HAD A TOW TRUCK SET UP BUT THAT WOULDN'T BE THERE FOR ANOTHER 75 MINUTES. SO FROM THE TIME I CALLED TO WHEN THE TOW TRUCK ACTUALLY ARRIVED IT WAS ALMOST 2.5 HOURS! GOOD THING IT WASN'T THE MIDDLE OF WINTER. THEY REPLACED THE IGNITION MODULE. THAT WASN'T THE PROBLEM. THEN THEY THOUGHT IT WAS THE BCM. THAT DIDN'T WORK AS THEY NOW "ONLY HAVE COMMUNICATION WITH HALF OF THE VEHICLE". I'M STILL NOT SURE WHAT THAT MEANS BUT THAT'S WHERE WE ARE AT DAY 7. I DO NOT WANT THIS VEHICLE BACK. I DO NOT FEEL SAFE DRIVING IT IF THE SERVICE DEPARTMENT HAS NO IDEA HOW TO PROPERLY FIX IT OR EVEN KNOW IF THEY HAVE PROPERLY FIXED IT WITH THEIR GUESS AND CHECK METHODS. IF I HAD BEEN TRAVELING AT HIGHER SPEEDS OR PULLING A TRAILER WHEN THIS HAPPENED, THE OUTCOME COULD HAVE BEEN DISASTEROUS! OR EVEN WORSE IF MY WIFE HAD BEEN DRIVING IN 4WD AND LOST POWER STEERING THERE IS NO WAY SHE COULD HAVE PULLED THE VEHICLE OVER SAFELY. HUGE SAFETY CONCERN THAT I WANT NO PART OF. THIS IS ON TOP OF THE 5+ RECALLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763707September 14, 2015
SUSPENSION
REFERENCE ODI #10715810 REFERENCE # 829794 I OWN A 2014 RAM 1500 TRADESMAN BLACK EXPRESS, I LODGED A COMPLAINT IN MARCH 2015 REGARDING RAPID AND IRREGULAR FRONT TIRE WEAR AT ONLY 7,035 MILES. THEN BEGAN THE SAGA OF TRYING TO GET SUSPENSION CORRECTED. FRONT END ALIGNMENT AND TIRE ROTATION WAS PERFORMED AT 7,035 MILES, FRONT END ALIGNMENT WAS FOUND TO BE OUT OF SPEC. (THIS SERVICE WAS PERFORMED AT AN INDEPENDENT SERVICE FACILITY.) AT 9.803 DETECTED SAME WEAR PATTERN, ALIGNMENT WAS IN SPEC.BY SAME INDEPENDENT REPAIR FACILITY. RAM CUSTOMER CARE DIRECTED ME TO DAYTONA DODGE, ANOTHER ALIGNMENT WAS PERFORMED, HOWEVER TRACKING ON ROAD WAS IMPAIRED. AT 10,450 MILES. RAM CUSTOMER CARE DIRECTED ME TO FLAGLER DODGE WHERE ANOTHER ALIGNMENT WAS PERFORMED, FRONT END ALIGNMENT WAS OUT OF SPEC AND CORRECTED AT 10,608 MILES. TIRE IRREGULAR TIRE WEAR CONTINUED, RAM CUSTOMER CARE SUGGESTED A FOUR WHEEL ROAD FORCE TIRE BALANCE, WHICH I PAID FOR AT MY OWN EXPENSE. WEIGHT ADJUSTMENT OF 1/4 OZ ON THREE WHEELS AND 1/2 OZ ON ONE WHEEL, NO CHANGE IN TIRE WEAR. FILED NOTICE OF DEFECTIVE VEHICLE WITH MFG. MFG. HAD THEIR FINAL ATTEMPT TO REPAIR AT 13,019 MILES. CHECKED UNDER BODY FOR DAMAGE, NONE REPORTED, TEST DROVE, NORMAL TRACKING, ORDERED ALIGNMENT, WAS FOUND TO BE IN SPEC. HAD LEMON LAW ARBITRATION BOARD HEARING SCHEDULED FOR 8/27/15, MFG. FILED AMENDED ANSWER TO BOARD 5 DAYS BEFORE HEARING ASSERTING "NO DEFENSE" AND WISHED TO ENTER PRIVATE NEGOTIATIONS. MFG. IS IS NOT WILLING TO NEGOTIATE FAIR SETTLEMENT, ATTEMPTING TO SHORT REFUND ME $7,339.00 ON VEHICLE BUY BACK. MFG IS TRYING TO AVOID HAVING CASE HEARD BEFORE ARBITRATION BOARD, BUT IS DICTATING SETTLEMENT INSTEAD OF NEGOTIATING. PRESENTED MFG. WITH ULTIMATUM, WITH DEADLINE OF 9/18/15, IF NOT RESOLVED IT WILL BE DECIDED BY ARBITRATION BOARD FOR SETTLEMENT. IF YOU ARE HAVING SAME ISSUE CALL ME: [XXX]. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763609September 14, 2015
EXTERIOR LIGHTING:HEADLIGHTS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. WHILE DRIVING AT AN UNKNOWN SPEED, THE HEADLIGHTS AND THE INSTRUMENT PANEL FAILED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO AN UNKNOWN LOCATION WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763072September 11, 2015
VEHICLE SPEED CONTROL, POWER TRAIN
TL* THE CONTACT OWNS A 2014 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE HESITATED TO RESPOND. THE "SERVICE ACCELERATOR" MESSAGE SUDDENLY DISPLAYED PRIOR TO THE FAILURE. THE CONTACT MENTIONED THAT THE VEHICLE WOULD RESUME TO NORMAL FUNCTION INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 29,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763208September 11, 2015
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2014 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V460000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763213September 11, 2015
UNKNOWN OR OTHER
DUE TO THE RECENT MEDIA COVERAGE ON TV I JUST CHECKED MY RAM 1500 FOR RECALLS AND SAW THERE WERE 3 OUTSTANDING. THE ONLY RECALL I WAS INFORMED ABOUT WAS R40/NHTSA 15V-461, AND I ONLY RECEIVED THAT LAST WEEK IN THE MAIL. I HAVE NEVER BEEN INFORMED VIA MAIL, EMAIL, OR PHONE OF ANY OF THE OTHER RECALLS. THIS IS TOTALLY UNSATISFACTORY AND UNSAFE. ISN'T RAM RESPONSIBLE TO NOTIFY ME OF RECALLS IN A TIMELY MANNER?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763211September 11, 2015
AIR BAGS
TL* THE CONTACT OWNED A 2014 DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 65 MPH IN THE RAIN, THE VEHICLE HYDROPLANED AND SPUN AROUND. IN ADDITION, THE VEHICLE FLIPPED AND ROLLED MULTIPLE TIMES. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT AND PASSENGER WERE INJURED AND MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10762691September 9, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2014 DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 35 MPH AND THE ACCELERATOR PEDAL RELEASED, THE VEHICLE DECREASED TO 20 MPH AND SUDDENLY STOPPED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE APPROXIMATE FAILURE MILEAGE WAS 44,801.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762576September 9, 2015
FUEL/PROPULSION SYSTEM, ENGINE
YOU WILL BE DRIVING UP AN INCLINE, NOT A STEEP ON . THE ENGINE STARTS MISSING LIKE IT NEEDS A TUNE UP. IT'A NOTICEABLE MISS. WE HAVE ANOTHER PROBLEM WITH THE DASH SCREEN. THE SCREEN IN THE MIDDLE THAT TELLS YOU YOUR MILEAGE. IT WILL START GOING IN AND OUT. MOSTLY, IT BLACKS OUT. WE HAVE MENTIONED THIS TO DODGE GARAGE AND THEY TWEEKED THE SCREEN BUT, IT STILL DOES IT, THEY ALSO, TWEEKED THE ENGINE. THEYN STILL DO THE SAME THING. I,M WORRIED THAT WE'LL BE GOING DOWN THE ROAD AND THE TRUCK WILL SUDDENLY STOP IN THE MIDDLE OF THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762039September 8, 2015
ELECTRICAL SYSTEM
IT WAS EARLY IN THE MORNING (0430), I GOT CALLED INTO WORK, THE WINOWS IN THE TRUCK WERE FOGGED UP, SO I TURNEDON MY REAR WINDOW DE-FROSTER AND FRONT WINDOW DE-FROSTER. AS I TURNED THE CORNER OUT OF NEIGHBORHOOD (LESS THAN 1/2 MILE) I HEARD A LOUD BANG AND I THOUGHT I HIT SOMETHING. I STOPPED THE TRUCK AND GOT OUT TO INSPECT IT, AFTER SEEING THERE WAS NO DAMAGE TO THE BODY I LOOKED UP AND SAW A LARGE HOLE IN MY DRIVER'S SIDE REAR WINDOW THE SIZE OF A GRAPEFRUIT. AS I WAS INSPECTING THE WINDOW I TOUCHED THE LOWER LEFT CORNER AND BURNDED MY FINGER. IT WAS LIKE TOUCHING A LIGHT BULB THAT IS ON. I IMMEDIATELY TURNED THE DE-FROSTER OFF AND CHECKED THE PASSENGER SIDE REAR WINDOW AND IT WAS AT A NORMAL TEMPERATURE.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10762086September 8, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 DODGE RAM 1500. WHILE DRIVING 30 MPH, THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. ALL OF THE WARNING INDICATORS WERE ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURE RECURRED APPROXIMATELY EIGHT TIMES. THE VEHICLE WAS TAKEN TO THE DEALER ON VARIOUS OCCASIONS, BUT THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 5,800. UPDATED 03/04/16*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762198September 8, 2015
STEERING
WHILE TURNING LEFT OR RIGHT AND ACCELRATING THERE IS A CLUNKING NOISE IN THE FRONT END. BROUGHT TO DEALER AND THEY SAID THE LOWER STEERING SHAFT WAS BAD AND WOULD BE REPAIRED FREE OF CHARGE SINCE IT WAS UNDER WARENTY . GOT A CALL 2 DAYS LATER AND WAS TOLD IT WAS THE UPPER SHAFT AND BEARING THAT NEEDED TO BE REPACED ALSO, SO NOW THEY HAVE MY CAR FOR 4 DAYS. I CALL ON DAY 5 AND THEY TELL ME IT WONT BE READY AND THEY WOULD CALL ME WHEN IT WAS SO I DO NOT HAVE MY TRUCK OVER THE LABOR DAY WEEKEND THEY ARE CLOSED MONDAY LABOR DAY. I CALL ON TUESDAY SEPT.8, 2015 AND AM TOLD THEY HAD TO ORDER AND WILL BE REPLACING THE RACK AND PINION SET UP IN THE STEERING . I DO NOT BELIVE THEY KNOW WHAT IS WRONG AND ARE GOING TO REPLACE ALL THE COMPONETS TILL THEY FIND THE SOURCE OF THE NOISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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