Ram 1500 Complaints

11,877 consumer complaints on file.

#10819523January 11, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE MAIN HEADLAMPS STOPPED WORKING WHILE I WAS DRIVING ON THE HIGHWAY AT NIGHT. I HAD TO PLAY WITH THE KNOB TO AT 70MPH IN THE DARK TO MAKE THEM WORK AGAIN. THEY MALFUNCTION WHEN THE SWITCH IS SET TO "AUTO." SINCE THEN, THE LIGHTS ALSO TURN THEMSELVES ON INTERMITTENTLY WHEN STATIONARY IN THE MIDDLE OF THE NIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819057January 8, 2016
ELECTRICAL SYSTEM
TRUCK SHUT OFF WHILE DRIVING ON THE INTERSTATE. THERE WAS A MESSAGE ON THE DASH STATING "WRONG KEY FOB". I HAD AN OCCASION WHEN I FIRST GOT THE TRUCK WHERE THE IGNITION KEY WAS NO LONGER RECONIZED AND WOULD NOT START THE TRUCK. AT THIS TIME, THE TRUCK WAS STILL UNDER THE FACTORY WARRANTY AND A NEW KEY WAS GIVEN TO ME SO I HAD TWO WORKING IGNITION KEYS. I WAS A LITTLE UNEASY OF ONLY HAVING ONE KEY ON ME AND FOR THE NEXT SEVERAL MONTHS, ALWAYS HAD A SPARE IGNITION KEY ON ME. WHILE DRIVING LAST WEEK, THE TRUCK SHUT OFF, FLASHED THE WRONG KEY FOB MESSAGE, AND I PULLED TO THE SIDE OF THE INTERSTATE. I TRIED USING MY SPARE KEY, AND THE TRUCK STARTED RIGHT UP AND DROVE NORMALLY. THE ORIGINAL KEY I WAS USING NO LONGER WORKS, AND I WILL HAVE TO GO TO THE DEALER TO PURCHASE A NEW ONE. THE DEALER TELLS ME THIS IS NOT UNCOMMON AND THAT THEY HAVE TO PROGRAM NEW KEYS EVERYDAY. THERE IS AN OBVIOUS FAULT WITH THE SENTRY SYSTEM THEY ARE USING AND I HOPE THEY CAN ISSUE A RECALL BEFORE SOMEONE IS KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818694January 7, 2016
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
FOLLOW-UP TO COMPLAINT NUMBER: 10809870 2015 RAM 1500 LARAMIE LIMITED 4X4 COMPONENT PART OR SYSTEM THAT CAUSED THE SAFETY RISK - UNKNOWN I TOOK DELIVERY OF MY TRUCK FROM THE SERVICE CENTER ON 12/18/2015. THE IGNITION SWITCH AND THE RECEIVER HUB WERE REPLACED. ON 12/26/2015, MY WIFE AND I WERE ON DATE-NIGHT HEADED TO A LOCAL BOWLING ALLEY WHEN MY TRUCK WENT DEAD ELECTRONICALLY AND ENGINE-WISE AGAIN. AGAIN, THE TRUCK COULD NOT BE RESTARTED AND AGAIN NOTHING WORKED. THANKFULLY, WE WERE JUST DRIVING IN THE PARKING LOT NEAR THE BOWLING ALLEY AND THERE WAS NO SAFETY CONCERNS. MY TRUCK IS NOW AT THE DEALERSHIP AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818826January 7, 2016
UNKNOWN OR OTHER
THE RAM 2015 PASSENGER SIDE TOW PACKAGE LARGE MIRROR OPTICS ARE POORLY DESIGNED FOR VIEWING TRAFFIC ON THE REAR AND SIDE OF THE VEHICLE. THE CURRENT LARGE PASSENGER SIDE MIRROR IS MAGNIFIED,AND PROVIDES POOR VIEWING COVERAGE OF OTHER VEHICLES. IT CREATES TUNNEL VISION WITH MANY BLIND SPOTS. IT IS EXTREMELY DIFFICULT TO ADJUST THE MIRRORS TO SEE TRAFFIC AROUND THE VEHICLE. I HAVE TRIED TO GET THE MANUFACTURER TO REPLACE THE MIRROR BUT THEY JUST GIVE ME THE RUN AROUND, AND REFUSE TO ACKNOWLEDGE THIS SAFETY CONCERN. THE STANDARD MIRROR FOR 2015 DODGE RAMS IS PARABOLIC WITH THE WORDS PRINTED AT THE BOTTOM OF THE MIRROR "OBJECTS IN MIRROR ARE CLOSER THAN THEY APPEAR" IS OK . THIS IS SAME AS MY LAST PICKUP A 2005 RAM 1500 AND THE MIRRORS ARE GREAT, BUT MY NEW 2015 RAM PASSENGER SIDE MIRRORS INCLUDED IN THE TOW PACKAGE ARE VERY UNSAFE TO OPERATE. I WOULD THINK PAYING AN EXTRA $410 FOR THE TOW PACKAGE MIRRORS OPTION WOULD IMPROVE THE VIEW, BUT JUST THE OPPOSITE IS TRUE THE MIRRORS ARE UNSAFE. ANY DAY I USE MY NEW RAM 2015, GIVEN THE HIGH AND LIMITED VIEW OF FULL A SIZE PICKUP I RISK GETTING INTO AN ACCIDENT. THE DEALER PERSONNEL HAVE DRIVEN THE TRUCK AND AGREE IT IS UNSAFE BUT CAN'T GET THE MANUFACTURER TO DO ANYTHING. I HAVE OPENED A CASE NUMBER WITH CHRYSLER, #28409386, ADMINISTRATOR "ANGEL", AND TRIED TO GET THEM TO TAKE ACTION BEFORE SOMEONE IS KILLED. AT THE DEALER RECENTLY I NOTICED 3 TRUCKS IN THE BODY SHOP WITH THE SAME TOW PACKAGE MIRRORS ALL WRECKED ON THE PASSENGER SIDE BY RUNNING INTO VEHICLES. I STRONGLY RECOMMEND A RECALL WHERE CHRYSLER REPLACES THE TOW PACKAGE MIRROR WITH A STANDARD PARABOLIC MIRROR, USED BY ALMOST EVERYONE IN VEHICLES. CHRYSLER DOES NOT HAVE THE MIRROR AVAILABLE, NOR AFTER MARKET PARTS, WITHOUT CHANGING OUT THE WHOLE ASSEMBLY AT A COST OF $1,100 - WHICH IS RIDICULOUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818322January 6, 2016
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2014 RAM 1500. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF. AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817661January 4, 2016
SERVICE BRAKES, ENGINE
TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V661000 (POWER TRAIN) BUT THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. IN ADDITION, THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE CHECK ENGINE AND ABS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,500. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817690January 4, 2016
TIRES
TL* THE CONTACT OWNS A 2013 RAM 1500 EQUIPPED WITH GOODYEAR TIRES, TIRE LINE: WRANGLE, TIRE SIZE: 275/60R/20 N/A. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, A LOUD SOUND EMITTED FROM THE REAR OF THE VEHICLE. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE REAR PASSENGER SIDE TIRE HAD BLOWN OUT. THE CONTACT MENTIONED THAT AFTER INSTALLING THE SPARE TIRE AND REVERSING OUT OF THE RESIDENTIAL GARAGE, THE FRONT DRIVER SIDE TIRE BLEW OUT CAUSING DAMAGE TO THE FENDER. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE TIRES WERE NOT REPLACED. THE DOT NUMBER WAS NOT AVAILABLE. THE VEHICLE FAILURE MILEAGE WAS 71,520 AND THE TIRE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817175December 31, 2015
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 RAM 1500. WHILE DRIVING 40 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER ON MULTIPLE OCCASIONS WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE CLEANED AND THE COMPUTER NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816932December 30, 2015
ELECTRICAL SYSTEM
THERE IS A 1 TO 2 SECOND LAG WHEN PRESSING THE HORN BUTTON AND WHEN THE HORN ACTUALLY SOUNDS. WITH THE LAG, IT IS NEARLY IMPOSSIBLE TO SOUND THE HORN IMMEDIATELY WHEN SOMEONE IS ENCROACHING INTO YOUR LANE OR ANY OTHER TIME WHEN THE HORN NEEDS TO BE SOUNDED TO PREVENT AN ACCIDENT. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816330December 27, 2015
ENGINE
I FOUND OUT ABOUT A RECALL BY FCA THAT MY 2014 DODGE RAM ECODIESEL HAS A PROBLEM WITH THE EXHAUST DAMPENER. THIS IS AFTER I STARTED RESEARCHING THE SMELL OF EXHAUST FUMES IN THE CAN WHEN USING THE VEHICLES HEAT. I TOOK MY VEHICLE INTO THE DODGE DEALERSHIP TO HAVE THE RECALL REPAIRED. THE DEALERSHIP STATED THAT FCA IS ONLY SENDING THE REPAIR PARTS IN BATCHES AND CANNOT BE ORDERED DIRECTLY FROM FCA. THIS MEANS I MUST WAIT UNTIL THEY ARE IN-STOCK AT THE DEALERSHIP TO HAVE THE PROBLEM REPAIRED. I CONTACTED RAM CUSTOMER SERVICE. RAM CUSTOMER SERVICE STATED THAT THE PART SHIPPING ISSUE IS KNOWN BUT THE 'SMELL' IS NOT CONSIDERED A SAFETY ISSUE. I TOLD THEM THAT THE SMELL OF EXHAUST IS DISTINCT AND OBVIOUS. THEY STILL ARGUED THIS IS NOT A SAFETY ISSUE AS THEIR OWN TESTS DEMONSTRATE THAT THE LEVELS OF EXHAUST DO NOT POSE A SAFETY THREAT--THEY WOULD NOT RESPOND WHEN I STATED IT IS A HEALTH THREAT. AT THIS TIME I STILL CANNOT GET THIS EXHAUST FUME PROBLEM FIXED UNDER FCA'S OWN RECALL SINCE FCA HAS MADE THE REPAIR PARTS AVAILABILITY LIMITED SINCE FCA ONLY SHIPS THE PARTS IN BATCHES NOT BASED ON THE NEED OF THE CUSTOMERS. THE EXHAUST FUMES HAVE CAUSED ME TWO MIGRAINES AND SEVERAL NORMAL HEADACHES WHEN USING THE HEAT ON LONG DRIVES (DISTANCES OVER 30 MILES OR DRIVING TIMES OVER ONE HOUR). THE FCA RECALL IS 'R04'.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811633December 22, 2015
AIR BAGS, ELECTRICAL SYSTEM, STEERING
3 RECALLS, SIDE AIRBAG INFLATABLE CURTAIN, STEERING WHEEL WIRING, REPROGRAM OCCUPANT RESTRAINT CONTROL MODULE. CONTACTED LOCAL DEALER MONTHS AGO; SAID THEY WOULD CALL WITH AN APPOINTMENT TIME, AS SOON AS THEY RECEIVED THE PARTS, I'M STILL WAITING FOR THE CALL- DEALER WAS SCRANTON DODGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811681December 22, 2015
POWER TRAIN
VIBRATIONS WHILE DRIVING ,NOTICEABLE IN DRIVER AND PASSENGER SEATS, 55MPH TO 78MPH MAINLY ,SOMETIMES AT LOWER TORQUE UPHILL, NOTE ALL TIRES ,WHEEL BALANCED RE ROAD FORCED AND NEW REPLACEMENT TIRES , STILL VIBRATES, CURRENT ODO 1589 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811549December 21, 2015
AIR BAGS
TL* THE CONTACT OWNED A 2014 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, ANOTHER VEHICLE CRASHED INTO THE REAR PASSENGER SIDE DOOR AND THE TIRE CAUSING THE VEHICLE FLIPPED OVER. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED AND THERE WAS ONE INJURY REPORTED THAT REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 13,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10811168December 18, 2015
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 50 MPH, THE ENGINE STALLED AND JERKED FORWARD AS IT CAME TO A STOP AND THE SELECT GEAR WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810782December 16, 2015
VEHICLE SPEED CONTROL
WHITE STOPPED IN TRAFFIC ON A HIGHWAY, AFTER REMOVING MY FOOT FROM BRAKE PEDAL, VEHICLE QUICKLY ACCELERATED WITHOUT ME PUTTING MY FOOT ON THE GAS PEDAL. CHECK ENGINE LIGHT AND ELECTRONIC THROTTLE CONTROL LIGHT CAME ON SOON AFTER. VEHICLE WOULD CONTINUE TO ACCELERATE (WITHOUT ME PLACING MY FOOT ON GAS PEDAL) WHEN I REMOVED MY FOOT FROM BRAKE PEDAL. VEHICLE IS PRESENTLY AT DODGE DEALERSHIP IN VANCOUVER, WA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810491December 15, 2015
SUSPENSION
VIBRATIONS WHILE DRIVING ,NOTICEABLE IN PASSENGER SEAT, 50MPH TO 80MPH MAINLY ,SOMETIMES AT LOWER TORQUE UPHILL OR AROUND CONES 50MPH BELOW, NOTE ALL TIRES ,WHEEL BALANCED RE ROAD FORCED AND NEW REPLACEMENT TIRES , STILL VIBRATES, CURRENT ODO 6 000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809870December 13, 2015
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
2015 RAM 1500 LARAMIE LIMITED 4X4 COMPONENT PART OR SYSTEM THAT CAUSED THE SAFETY RISK - UNKNOWN MY TRUCK WAS PURCHASED NEW WITH 115 MILES ON THE ODOMETER ON 10/13/2015 AT HEBERT'S TOWN & COUNTRY. ON 10/16/2015, WITH JUST OVER 200 MILES ON THE ODOMETER, MY WIFE AND I WERE RETURNING HOME FROM DATE-NIGHT. WE WERE TRAVELING AT 60 MPH DOWN LA3132 WHEN THE INSTRUMENT CLUSTER WENT BLACK, THE ENGINE SHUTDOWN, MOST ALL ELECTRONICS, TO INCLUDE THE HEADLIGHTS, CEASED FUNCTIONING AND THE RPM & MPH GAUGES CONSTANTLY BOUNCED UP AND DOWN. I WAS ABLE TO COAST SAFELY TO THE SHOULDER OF THE ROAD AS THE TRAFFIC WAS LIGHT. I COULD NOT RESTART THE VEHICLE SO, IT HAD TO BE TOWED BACK TO THE DEALERSHIP. FIVE DAYS LATER, I TOOK RE-DELIVERY OF MY TRUCK WITH AN ADDITIONAL 200 MILES ADDED TO THE ODOMETER AND A VERBAL EXPLANATION (NO PAPERWORK) THAT THE POWER DISTRIBUTION CENTER HAD TO BE REPLACED. UPON RE-DELIVERY WITH MY SALESMAN PRESENT, I ATTEMPTED TO START THE VEHICLE AND THE INSTRUMENT CLUSTER BLACKED OUT AND THE GAUGES BOUNCED. MY SALESMAN WENT TO GET A SERVICE TECH BUT, WHILE HE WAS GONE, I HEARD A CLICK IN THE DASH AND EVERYTHING STARTED WORKING AGAIN. ON 12/11/2015, WITH JUST UNDER 60 DAYS OWNERSHIP AND RIGHT AT 700 MILES ON THE ODOMETER, I WAS RETURNING HOME FROM SHOPPING, TRAVELING DOWN A RESIDENTIAL STREET, WHEN THE EXACT SAME PROBLEMS SUDDENLY HAPPENED AGAIN. THIS TIME, I WAS TRAVELING AT 30 MPH AND APPROACHING AN S-CURVE WITH NO HEADLIGHTS AND NO STREET LIGHTS. I LOST CONTROL OF THE VEHICLE AS THE BRAKES WERE VERY HARD TO APPLY AND I ALMOST HAD AN ACCIDENT BEFORE FINALLY GETTING IT STOPPED. THE VEHICLE HAD TO BE TOWED BACK TO THE DEALERSHIP AGAIN BECAUSE I COULD NOT RESTART IT AND THE GAUGES WERE BOUNCING. MY TRUCK IS CURRENTLY AT THE DEALERSHIP. I'M NOT SURE I WANT TO TAKE RE-DELIVERY OF THIS PARTICULAR TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809633December 11, 2015
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED THAT THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000. UPDATED 02/04/16*LJ SEE ALSO ODI 10806974. *DSY UPDATED 5/9/18*JB *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809287December 9, 2015
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2015 RAM 1500. WHILE DRIVING 60 MPH AT NIGHT, THE HEADLIGHTS FAILED TO ILLUMINATE BRIGHT ENOUGH. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808648December 6, 2015
STRUCTURE:BODY, UNKNOWN OR OTHER
TRUCK IS LEAKING INSIDE THE INTERIOR, IN THE EXIT HANDLE. WATER WAS IN THE HEADLINER, BLINKER SWITCH, FLOORBOARD AND INSIDE THE EXIT HANDLE. TOOK TO DEALER. THEY WERE UNABLE TO RESOLVE. THIS HAPPENED IN MY DRIVEWAY WHILE THE TRUCK WAS PARKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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