Ram 1500 Complaints

11,877 consumer complaints on file.

#10788698November 5, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 50-55 MPH DURING INCLEMENT WEATHER CONDITIONS, THE CONTACT ACCELERATED TO 65 MPH AND THE VEHICLE SPUN OUT OF CONTROL. THE VEHICLE FLIPPED OVER LANDING ONCE ON THE PASSENGER SIDE AND THEN CONTINUED TO FLIP OVER ONTO THE DRIVER SIDE, CAUSING THE TAILGATE TO FRACTURE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED NECK AND BACK PAINS INCLUDING ABRASIONS ON THE LEGS THAT REQUIRED MEDICAL ATTENTION. THE FRONT PASSENGER SUSTAINED LACERATIONS TO THE HEAD THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN IMPOUND LOT. A POLICE REPORT WAS FILED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V459000 (AIR BAGS), BUT THE DEALER STATED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,000. PARTS DISTRIBUTION DISCONNECT. UPDATED 12/30/15*LJ *TR*DT THE CONSUMER PROVIDED PHOTOS. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10788745November 5, 2015
POWER TRAIN
WHILE DRIVING AROUND 45 MPH I NOTICED THAT THE TRUCK HAD SHIFTED OUT OF DRIVE WHEN I TRIED TO PUT MY FOOT DOWN ON THE ACCELERATOR IT WOULD JUST REV LIKE IT WAS IN NEUTRAL. THE GEAR INDICATOR LIGHT ABOVE THE ROTARY KNOB WAS STILL IN DRIVE BUT WAS BLINKING. ON THE HEADS UP DISPLAY A MESSAGE CAME UP SAYING TO SHIFT TO PARK TO SELECT A GEAR. I ALMOST GOT REAR ENDED HAVING TO PARK MY TRUCK IN THE MIDDLE LANE OF A THREE LANE HIGHWAY TO GET BACK INTO DRIVE. THIS HAS HAPPENED TWICE NOW, THE FIRST TIME I TOOK IT IN AND THEY OPENED A STAR CASE AND THE SERVICE DEPARTMENT WAS ADVISED BY THE MANUFACTURER TO CHANGE THE ELELCTRONIC SHIFTER MODULE. SHORTLY AFTER THAT IT HAPPENED AGAIN. THIS TIME THEY'RE SAYING THE DON'T KNOW WHAT TO REPLACE AND CAN'T DO ANYTHING ABOUT IT. BOTH TIMES THEY STATE THAT THEY CAN'T FIND ANY CODES AND HAVE BEEN UNABLE TO REPLICATE PROBLEM. THE FIRST TIME THE PROBLEM CAME UP THE VEHICLE HAD ABOUT 11,000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787934November 3, 2015
AIR BAGS
DRIVING ON LEVEL ROAD AT 30-35 MPH WHEN AIRBAG WENT OFF WITHOUT WARNING OR REASON KNOCKING ME UNCONSCIOUS. TRUCK WENT OFF ROAD ACROSS FIELD AND HIT TREES AT GREATER SPEED TOTALING THE TRUCK AND GIVING ME HEAD INJURIES. TRUCK HAD RECALL ON IT FOR AIRBAG ON DRIVERS SIDE GOING OFF DUE TO SOME WIRING HARNESS PROBLEM. HAD TAKEN TRUCK INTO DEALERSHIP THE DAY BEFORE ACCIDENT TO HAVE RECALLS TAKEN CARE OFF. I GUESS NOT !!
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10788141November 3, 2015
AIR BAGS, ENGINE, POWER TRAIN
WE PURCHASED A BRAND NEW RAM 1500 FEBRUARY 27, 2015. WE'VE BEEN HAVING THE SAME ON GOING PROBLEM WITH THE VEHICLE SINCE WE PURCHASED THIS VEHICLE. WE BROUGHT IT TO THE DEALERSHIPS ATTENTION ON SEVERAL OCCASIONS AND HAVE BEEN TOLD THE SAME THING EVERY TIME WHICH IS "YES WE ACKNOWLEDGE THE PROBLEM IS THEIR HOWEVER THERE IS STILL NO FIX ".THIS HAS BEEN GOING ON FOR OVER 6 MONTHS. WHEN YOU BRING THE VEHICLE. TO A COMPLETE STOP, IT JUMPS OR SHIFTS AS IF IT'S TRYING TO JUMP INTO ANOTHER GEAR. WHEN YOU TRY TO DRIVE OFF IN THE VEHICLE THE VEHICLE GIVES A HESITATION LIKE IT'S TRYING TO GO INTO A HIGHER GEAR BEFORE YOU EVEN PULL OFF. ON TOP OF THIS THE VEHICLE CURRENTLY HAVE 3 RECALLS ON IT. WE SHOULD NOT BE EXPERIENCING THIS WITH A BRAND NEW TRUCK. WE'VE CONTACTED THE DEALERSHIP SEVERAL TIMES REGARDING THIS ISSUE BUT WE'RE NOT GETTING ANY RESULTS. THEY JUST KEEP SAYING WE'RE AWARE OF THE PROBLEM BUT THERE IS STILLL NOT A FIX. WE DO NOT FEEL SAFE DRIVING THIS VEHICLE AND WOULD LIKE TO SEE SOME RESULTS! WE'VE BEEN GETTING THE SAME RESULTS FOR THE PAST 6 OR 7 MONTHS AND HAVE DECIDED TO CONTACT NHTSA, HOPING TO GET SOME RESULTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787674November 2, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2014 DODGE RAM 1500. WHILE THE ENGINE WAS ON AND THE VEHICLE WAS IN THE PARK POSITION, IT ROLLED BACKWARDS AND CRASHED INTO ANOTHER VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE EXPERIENCED THE FAILURE LISTED IN NHTSA CAMPAIGN NUMBER: 14V161000 (POWER TRAIN); HOWEVER, THE VIN WAS NOT INCLUDED. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,800.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10787233October 30, 2015
UNKNOWN OR OTHER
ON 10/6/2015, I HAD MY NEPHEW IN MY TRUCK WHILE I WAS INSTALLING HIS CAR SEAT. THE CAR WAS NOT RUNNING, THE KEYS WERE IN MY POCKET. AS I WAS INSTALLING THE CARSEAT , HE WAS ABLE TO PULL MY SHIFTER OUT OF PARK CAUSING THE VEHICLE TO ROLL BACKWARDS DOWN THE STREET. AS I JUMPED INTO PASSENGER SIDE TO REACH THE BRAKE, THE FRONT PASSENGER DOOR HIT A BRICK MAILBOX AND CAUSED DAMAGE TO THE DOOR AND FRONT PASSENGER SIDE FENDER. THE BRAKE SHIFT INTERLOCK THAT SHOULD KEEP THIS FROM HAPPENING IS NOT FUNCTIONING IN MY VEHICLE, AFTER THE VEHICLE WAS STOPPED FROM ROLLING, I GOT BACK IN TO SEE WHAT HAPPENED AND I CAN CLEARLY MOVE MY SHIFTEROUT OF PARK AND INTO REVERSE, NEUTRAL AND DRIVE WITH THE TRUCK TURNED OFF AND WITHOUT DEPRESSING THE BRAKE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10787333October 30, 2015
ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. WHILE DRIVING AT 60 MPH, THE INSTRUMENT PANEL AND RADIO FAILED. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE ALSO PERIODICALLY WOULD NOT START. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED AND REPAIRED. THE DETAILS OF THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671069October 29, 2015
ELECTRICAL SYSTEM
2013 DODGE RAM 1500. CONSUMER WRITES IN REGARDS TO NUMEROUS FAULTS WITH THE ON-BOARD COMPUTER. *SMD THE DEALER PERFORMED SEVERAL UPGRADES WITH NO SUCCESS. THE CONSUMER STATED THE FAULTS INCLUDED THE POWER ASSIST BRAKING SYSTEM NOT WORKING, THE POWER STEERING DID NOT ENGAGE, MAKING STEERING IMPOSSIBLE. SEVERAL TIMES THE DOOR WOULD NOT LOCK FROM THE INSIDE WHILE THE VEHICLE WAS PARKED, ON SEVERAL OCCASIONS THE VEHICLE WOULD NOT START AND ON ONE OCCASION, THE DOOR WOULD NOT UNLOCK. ALSO, NUMEROUS TIMES THE DISPLAY CONSOLE WOULD NOT ILLUMINATE. THE HEAD LIGHTS FAILED TO TURN ON IN AUTOMATIC MODE, AND THE BACK UP DISPLAY DID NOT ILLUMINATE. THE CONSUMER STATED THE FAILURES WERE RANDOM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787136October 29, 2015
ENGINE
CATASTROPHIC ENGINE FAILURE @ 39,000 KM. ENGINE REPLACED BY FCC. CATASTROPHIC ENGINE FAILURE AGAIN @ 58,000 KM LESS THAN 20,000 KM SINCE ORIGINAL ENGINE REPLACED. BOTH TIMES WHILE DRIVING ON HIGHWAY AND HAD TO TAKE EVASIVE MEASURES TO GET OFF HIGHWAY SAFELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786232October 27, 2015
ENGINE, POWER TRAIN
TRUCK HAS BEEN IN SHOP FROM 5/20/2015 THROUGH 6/19/2014; 3/20/2015 THROUGH 3/20/2015; 7/10/2015 THROUGH 7/17/2015; AND CURRENTLY IN SHOP 10/13/2015 THROUGH CURRENT DATE AND TIME. ENGINE HAS BEEN REPLACED AND IT IS LEAKING OIL FROM AN UNKNOWN LOCATION. SERVICE HAS STATED TO HAVE CHECKED EVERY POSSIBILITY SOURCE LOCATION FOR THE, ON AVERAGE 1.5 TO 2 QUARTS OIL, LOW RESULTING IN CHECK ENGINE LIGHT AND STILL AFTER ENGINE REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786383October 27, 2015
SERVICE BRAKES
I WAS TRAVELING ON I-35 FROM AUSTIN TO SAN ANTONIO IN MY BRAND NEW 2015 DODGE 1500 WHEN MY 'SERVICE ANTILOCK BRAKE SYSTEM' LIGHT CAME ON, THE TRUCK STARTED SHACKING SO HARD I COULD BARELY HOLD IT ON THE ROAD, WHEN I GOT PULLED OVER THE DRIVER SIDE BACK TIRE WAS ON FIRE, RIGHT UNDER THE GAS TANK. THE LEFT REAR CALIPER HAD A MASSIVE FAILURE THAT CLAMPED DOWN ON THE PAD.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10786538October 27, 2015
WHEELS
I PURCHASED A 2014 DODGE RAM 1500 AND IT HAS APPROXIMATELY 22000 MILES I'VE HAD 3 FLAT TIRES WITHIN THE LAST 6 MONTHS ALL FOUR TIRES HAVE LITTLE TREAD LEFT AND WONDERING IF THERE IS ANY OTHER COMPLAINTS OR RECALLS ON THESE TIRES THE GOODYEAR WRANGLERS SRA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785807October 24, 2015
SUSPENSION, WHEELS
MY VEHICLE HAS HAD A VIBRATION AT HIGHWAY SPEEDS BETWEEN 65-75 MPH SINCE I PURCHASED IT. THE VIBRATION IS ANNOYING AND AT TIMES I'VE HAD TO SLOW DOWN TO REDUCE THE VIBRATION WHICH I FEEL COULD BECOME UNSAFE. THE VEHICLE RIDES SMOOTHER THAN ANY OTHER PICKUP I'VE EVER OWNED AT LOWER SPEEDS, MY EXPECTATIONS ARE FOR IT TO RIDE THE SAME WAY AT ANY SPEED. THE VIBRATION SEEMS TO BE COMING FROM THE REAR OF THE TRUCK AND CAN BE FELT IN THE SEAT AND FLOORBOARD. THE PROBLEM SEEMS TO WORSEN WHILE TRAVELING ON HIGHWAYS WITH WIDE SWEEPING TURNS. I'VE TAKEN IT TO THE SELLING DEALERSHIP TWICE, THE FIRST TIME THEY REPORTED 2 OF THE TIRES WERE BAD AND WERE REPLACED. I TOOK IT BACK A SECOND TIME FOR THE SAME ISSUE AND WAS TOLD THEY COULD NOT DETECT A VIBRATION OR FIND ANYTHING WHICH COULD BE CAUSING ONE. THE PROBLEM PERSISTED SO I TOOK IT TO A DIFFERENT DEALERSHIP. THEY BALANCED THE TIRES, ROTATED THEM AND CLAIMED THE PROBLEM HAD BEEN RESOLVED. THE PROBLEM HAD NOT BEEN RESOLVED AND IF ANYTHING HAS GOTTEN WORSE AFTER THE THIRD ATTEMPT TO CORRECT THE ISSUE. I HAVE SEEN THIS ISSUE REPORTED BY OTHERS. I'VE HAD THE VEHICLE AT SERVICING DEALERSHIPS 3 TIMES AND 2 SEPARATE INDEPENDENT NATIONAL TIRE CHAINS AND THE PROBLEM PERSISTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785786October 24, 2015
POWER TRAIN
I STARTED MY VEHICLE MID SEPTEMBER TO GO TO THE STORE TO REALIZE THE CHECK ENGINE LIGHT WAS ON AND THE TRANSMISSION WAS STUCK IN 4TH GEAR. I CHECKED THE WEBSITE FOR RECALLS AND THERE WERE 3. NON OF WHICH HAD ANYTHING TO DO WITH THE TRANSMISSION. I MADE AN APPOINTMENT TO GET THEM REPAIRED WHICH TOOK ALMOST A MONTH. I DROPPED THE TRUCK OFF TUESDAY THE 20TH OF OCTOBER AND IT IS STILL THERE. THEY SAY THE RECALLS HAVE BEEN REPAIRED BUT THE TRANSMISSION ISSUE IS UNKNOWN. THE VEHICLE HAS LESS THAN 6,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785489October 23, 2015
AIR BAGS
DEALER SAYS THEY CANT GET PARTS TO FIX AIRBAG RECALL....UPDATED 12/03/15 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785702October 23, 2015
SUSPENSION
VEHICLE VIBRATES. DEALER HAS ATTEMPTED TO FIX IT 7 TIMES, AND NOW SAYS IT IS OPERATING AS DESIGNED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785332October 22, 2015
POWER TRAIN
WHILE THE TRUCK WAS BEEN AT THE DEALERSHIP FROM OCT 5TH TO PRESENT, THE UCONNECT SYSTEM SENT ME AND EMAIL WARNING AT 4:30PM ON OCT. 16TH ABOUT A MALFUNCTION INDICATOR LIGHT REGARDING THE POWER TRAIN. WHEN I WENT TO PICKUP THE TRUCK ON OCT 20TH THE ENGINE WARNING LIGHT WAS ON AND THE SERVICE MANAGER COULD NOT GET IT TO GO OFF -SO WE LEFT IT THERE. THIS WAS AFTER THE DEALERSHIP FIXED THE OIL IN THE COOLANT SYSTEM, WHICH WAS FOUND TO BE CAUSED BY A BROKEN OIL COOLANT PUMP. THE NEW WARNING MESSAGE THAT WAS SENT STATES "POWERTRAIN: PROLONGED DRIVING WITH THE MALFUNCTION LIGHT ON COULD CAUSE DAMAGE TO THE ENGINE CONTROL SYSTEM. IF THE MALFUNCTION LIGHT IS FLASHING, SEVER CATALYTIC CONVERTER DAMAGE AND POWER LOSS WILL SOON OCCUR. HAVE YOUR VEHICLE SERVICED AT YOUR DEALERSHIP IMMEDIATELY."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785367October 22, 2015
EXTERIOR LIGHTING
BOUGHT NEW LAST WEEK. DROVE AT NIGHT AND THE HEADLIGHTS ARE SO DIM I HAVE TO USE HIGH BEAMS RATHER THAN THE STANDARD HEADLIGHTS. SAFETY ISSUE FOR NIGHT DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785388October 22, 2015
VISIBILITY/WIPER
BRAND NEW TRUCK WITH 4412 MILES ON IT AT TIME OF OCCURRENCE. MY TRUCK WAS PARKED AT WORK AND I HAD STARTED IT TO WARM IT UP. IT WAS 32 DEGREES OUTSIDE AND TURNED ON MY REAR DEFROSTER FOR THE FIRST TIME SINCE OWNING THE TRUCK. WITHIN 2 MINUTES ONLY THE DRIVERS SIDE OF MY 3 PART REAR DEFROSTER WINDOW WAS WORKING. IT GOT HOT ENOUGH THAT IT BROKE THE GLASS. THE CORNER WHERE THE WIRE CONNECTION IS WAS HOT TO THE TOUCH AND IT BURNED THROUGH A STICKER I HAVE ON THE REAR WINDOW. I TOOK IT TO MY DEALERSHIP AND THEY SAID THEY HAVE NEVER SEEN THAT BEFORE. THE NEXT DAY I WAS TOLD THAT CHRYSLER DENIED MY WARRANTY, BECAUSE THEY DON'T COVER GLASS. MY QUESTION TO THEM WAS IF I PAY OUT OF POCKET TO REPLACE THE WINDOW WILL THE DEFROSTER MALFUNCTION AGAIN? THEY TOLD ME TO FILE A CLAIM WITH CHRYLER WHICH I DID. ON RAMFORUMZ.COM SOMEONE ELSE WITH A 2015 RAM 1500 SAID THEY HAD THE SAME THING HAPPEN TO THEM. IT IS STARTING TO GET COLD IN THE US AND I THINK THIS PROBLEM IS GOING TO BE SHOWING UP A LOT WHEN PEOPLE GO TO USE THEIR DEFROSTERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10784968October 21, 2015
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2014 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V459000 (AIR BAGS), 15V534000 (AIR BAGS), AND 15V460000 (AIR BAGS, SEAT BELTS). THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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