Ram 1500 Complaints

11,877 consumer complaints on file.

#10850413March 18, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNED A 2014 RAM 1500. WHILE DRIVING APPROXIMATELY 25 MPH, THE AIR BAGS SUDDENLY DEPLOYED WITHOUT WARNING. THE IMPACT STRUCK THE CONTACT'S FACE AND RELEASED DUST AND METAL DEBRIS. THE CONTACT WAS UNABLE TO SEE AND CRASHED INTO A GUARDRAIL. THE POLICE AND AMBULANCE ARRIVED AT THE SCENE. A POLICE REPORT WAS FILED. THE CONTACT AND HIS WIFE WERE INJURED, BUT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A LOCAL DEALER AND WAS SUBSEQUENTLY TOTALED BY THE INSURANCE COMPANY. IMMEDIATELY AFTER THE CRASH, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V459000 (AIR BAGS). THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10850181March 17, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2014 RAM 1500. THE CONTACT STATED THAT THE VEHICLE MADE AN ABNORMAL NOISE. UPON FURTHER INSPECTION, THE CONTACT NOTICED THE FRONT DRIVER ROTOR'S CALIPERS MOVED WHILE BEING INSPECTION. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED AS THE FRONT HUB AND THE BEARING UNITS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE VEHICLE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 07V038000 (SUSPENSION) HOWEVER THE VEHICLE WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10846318March 13, 2016
FUEL/PROPULSION SYSTEM
I PURCHASED MY 2015 RAM 1500 OUTDOORSMAN BACK IN DECEMBER. I HAVE BEEN HAVING NOTHING BUT ISSUES WITH IT NOT EVEN 5 MINUTES AFTER THE TRUCK WAS DELIVERED TO MY HOUSE AND I SIGNED THE PAPERS, MY SALESMAN HAD JUST LEFT MY HOUSE I GO OUT TO START IT AND WOULD NOT START. THE TRUCK KEPT TRYING TO TURN OVER BUT WAS NOT GETTING FUEL TO THE ENGINE. THE TRUCK WENT BACK TO THE DEALER THEY REPLACED THE TIPM, I I WAS TOLD NOT TO WORRY IT IS A COMMON ISSUE. I BRING THE TRUCK HOME FROM THE DEALER THAT DAY I AM NOT HAVING ANY ISSUES I THINK THE TRUCK IS BACK TO NORMAL UNTIL THE NEXT DAY. THE VERY NEXT DAY I HAVE THE SAME EXACT ISSUE THE TRUCK IS TRYING TO TURN OVER AND START BUT STARVING FOR FUEL. AFTER 15 MINUTES OF TRYING TO GET IT TO START IT FINALLY STARTS NORMAL AND I TAKE IT RIGHT BACK TO THE DEALER. THIS TIME IT HAS A CHECK ENGINE LIGHT WHICH SAID IT HAD A BAD (FUEL PUMP CONTROL MODULE). THE TECH INFORMED ME THIS IS A NEW PART FOR LATE MODEL 15'S AND GOING TO BE PLACED IN ALL OF THE 16 MODEL RAMS AND THAT HE ORDERED ME A NEW ONE. I RECEIVED A CALL 2 DAYS LATER MY RAM WAS READY TO BE PICKED UP. THIS IS AT ABOUT 170 MILES ON THE TRUCK. NOW AFTER I PICK IT UP FROM THE FUEL PUMP CONTROL MODULE BEING REPLACED, THE TRUCK IS RUNNING PERFECT. JUST WHEN I AM JUST STARTING TO GET COMFORTABLE THAT THE ISSUE IS FIXED, AROUND 2500 MILES I AM DRIVING THE TRUCK I GET STUCK IN HEAVY TRAFFIC. I AM AT A STAND STILL FOR ABOUT 20 MINUTES THE TRUCK BEGINS TO SPUTTER, SHAKE, AND MY RPM'S ARE VERY LOW AND IT IS MISFIRING. I AM TRYING TO GET OVER TO THE SIDE OF THE ROAD AND THE TRUCK WOULD NOT GO OVER 5 MILES A HOUR. AS I GET OFF THE ROAD IT SHUTS OFF AND WILL NOT START. SOUNDS THE EXACT SAME AS THE FIRST 2 TIMES. I TAKE IT TO THE DEALER AGAIN FOR A 3RD TIME AND IT HAS MISFIRE, AND FUEL CONTROL MODULE CODES AGAIN. NOW THEY ARE REPLACING THE PCM IN MY TRUCK, HOPE THIS IS IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10846149March 11, 2016
ENGINE
TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE SERVICE ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT THE WARNING MESSAGE 'SPEED LIMITED WITHIN 96 MILES' ILLUMINATED. THE CONTACT WAS TOLD TO DRIVE THE VEHICLE TO A DEALER BECAUSE ONCE THE VEHICLE WAS SHUT DOWN, IT WOULD NOT BE ABLE TO BE RESTARTED. THE CONTACT DROVE THE VEHICLE TO A DEALER AND THE DEALER REFUSED TO DIAGNOSE IT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,778.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10845895March 10, 2016
EXTERIOR LIGHTING
RAM IS NOW REFUSING TO GIVE OWNERS THE OPTION OF DAYTIME RUNNING LIGHTS ON SPECIFIC TRUCKS, UNLESS SAID VEHICLE IS "FOR THE CANADIAN MARKET OR IS A FLEET VEHICLE". PREVIOUSLY, OWNERS COULD REQUEST A SALES CODE BE ADDED TO THEIR VIN TO ALLOW FCA DEALERS TO ENABLE THESE DRLS. DRLS ARE CUSTOMER SELECTABLE ON MANY OTHER FCA VEHICLES REGARDLESS OF THE INTENDED MARKET. USA RAM TRUCK OWNERS, AND FCA DEALERS, HAVE RECENTLY BEEN DENIED THE OPTION OF CHOOSING A CODE CHRYSLER PROVIDED TO ENABLE THESE LIGHTS. ON MY SPECIFIC TRUCK WITH PROJECTOR STYLE HEADLAMPS, THE OPTION CODE IS LM5, BUT DIFFERENT CODES WERE PROVIDED ACCORDING TO LIGHT STYLE AND MODEL YEAR. LM5 ENABLES A VERY VISIBLE DRL ON MY MODEL, THAT WILL GRAB THE INATTENTIVE MOTORISTS EYE. THIS ISSUE SPANS MANY PREVIOUS YEARS AND EXISTS TO THE CURRENT MODEL YEAR. A VERY SIMPLE PROCEDURE ALLOWING CONSUMERS THE OPTION OF THIS SAFETY ITEM, IS NOW DENIED TO US. ALTHOUGH DRLS ARE APPARENTLY NOT MANDATED IN THE MAJORITY OF THE USA, AS THEY ARE IN CANADA, I BELIEVE THEY SHOULD BE AT THE VERY LEAST USER SELECTABLE. MY HOPE IS THAT FCA COULD BE FORCED TO OFFER THESE CODES AGAIN, AND MAKE IT PUBLIC KNOWLEDGE THAT THEY ARE AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10846028March 10, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE DRIVING IN THE RAIN AT APPROXIMATELY 50 MPH, THE VEHICLE HYDROPLANED OVER A DITCH AND CRASHED INTO A HILL. THE AIR BAGS DID NOT DEPLOY. THE POLICE AND THE AMBULANCE WERE AT THE SCENE AND RESCUED THE CONTACT AND THE PASSENGER, BOTH OF WHOM SUSTAINED INJURIES REQUIRING MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW YARD. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10845732March 9, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2014 RAM 1500. WHILE STANDING ON THE PASSENGER SIDE OF THE VEHICLE, THE PASSENGER SIDE AIR BAG DEPLOYED WHILE THE KEY WAS NOT IN THE IGNITION. THE CONTACT'S BROTHER-IN-LAW WAS STRUCK BY THE AIR BAG AND SUFFERED HEAD AND NECK INJURIES, WHICH REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10845532March 8, 2016
AIR BAGS
TL* THE CONTACT OWNED A 2013 RAM 1500. WHILE DRIVING 45 MPH, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A COLLISION LOT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10845579March 8, 2016
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2015 RAM 1500. AFTER THE VEHICLE WAS STARTED, WATER LEAKED FROM THE VEHICLE WITHOUT WARNING. THE CONTACT INSPECTED THE VEHICLE AND DISCOVERED THAT THE REAR OF THE VEHICLE WAS EXCESSIVELY CORODDED AND RUSTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 4,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840213March 7, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE DRIVING APPROXIMATELY 50 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE REAR BRAKE LINE NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 450.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840410March 7, 2016
AIR BAGS, STEERING
RECALL R23/15V-460 .THE DEALRE HAS NOT CHECKED IN 6 MONTHS THEY PUT ME ON A WAITING LIST ,ALSOR36/NHTSA 15V-459. BOB EDDY CHRYSLER JEEP DODGE RAM HAS NOT CALLED ME FOR RECALL IN 6 MONTHS . THEY TOOK MY MONEY PRETTY FAST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839854March 4, 2016
POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE DRIVING AT LOW SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE WITHOUT WARNING. ONCE THE VEHICLE REACHED A CERTAIN SPEED, THE VEHICLE JERKED FORWARD AND ACCELERATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V459000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839658March 3, 2016
UNKNOWN OR OTHER
RECEIVED INITIAL NOTICE OF RECALL ALMOST 3 MONTHS AGO. IMMEDIATELY TRIED TO CONTACT DEALER FROM WHICH THE VEHICLE WAS PURCHASED, BENNY BOYD BASTROP BUT COULD NOT GET AN ANSWER IN SERVICE. LEFT 3 MESSAGES BUT NEVER GOT A RETURN CALL. CALLED SOUTH POINT DODGE IN AUSTIN BUT AGAIN NO ANSWER IN SERVICE OR RESPONSE TO MESSAGE. VISITED SOUTH POINT DODGE AND SERVICE MANAGER PUT ME ON EXTENSIVE LIST FOR SERVICE AND SAID SHE WOULD "CALL". NEVER CALLED. HAVE NOW RECEIVED 2ND NOTICE OF RECALL. APPEARS NEITHER WANTS TO ACCEPT RESPONSIBILITY FOR RESOLUTION AND I DON'T TRUST EITHER OF THEM ANY LONGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839694March 3, 2016
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT STATED THAT THE LOW BEAMS WERE VERY DIM. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 550. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839545March 2, 2016
AIR BAGS, VISIBILITY/WIPER
WATER INSIDE CAB FROM HIGHMOUNT TAILIGHT LEAKING CAUSES FOGGING UP OF WINDOWS WHEN HIGHWAY SPEED IS REACHED. DEALER REPLACED LIGHT BUT HIGH HUMIDITY/WATER AFFECTED ELECTRICAL COMPONENTS, AND NOW THE AIR BAG LIGHT IS ON. I TOOK IT TO THE DEALER FOR INSPECTION, AND HAVE BEEN WAITING FOR 3 DAYS FOR DEALER TO CONTACT ME WITH AN APPOINTMENT DATE. WIFE FEELS UNSAFE DRIVING WITH FAULTY AIR BAG SYSTEM. THE LEAK IS APPARENTLY A COMMON DEFECT CAUSED BY RAIN!!! AND MAY AFFECT ELECTRONICS AND ELECTRICAL SYSTEMS. COMPLAINTS GO BACK AT LEAST TO 2007WHEN RESEARCHED ON LINE ---- NO RECALL--- NO SAFE VEHICLE EITHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838882February 29, 2016
EQUIPMENT, AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2014 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V460000 (AIR BAGS, SEAT BELTS), 15V459000 (AIR BAGS), AND 15V461000 (EQUIPMENT); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838539February 26, 2016
POWER TRAIN
THE VM MOTOR HAS NUMEROUS FAILURES RESULTING FROM THE CAMSHAFT GEAR ON THE FUEL PUMP SIDE OF THE MOTOR SLIPPING AND CAUSING CATASTROPHIC ENGINE FAILURE. THESE PROBLEMS WILL OCCUR GENERALLY AFTER 70K MILES. THERE IS A PROCESS CURRENTLY PERFORMED BY D&J DIESEL IN MIDVALE UTAH TO PERMANENTLY FIX THIS PROBLEM. ECODIESEL OWNERS PAID A PREMIUM FOR THE DIESEL UPGRADE SINCE DIESEL MOTORS ARE RENOWN FOR THEIR LONGEVITY. THIS ACHILLES HEAL MARRING THE RELIABILITY AND CAUSING AN UNSAFE TIME BOMB SHOULD HAVE BEEN ADDRESSED BY THE MANUFACTURER TO RECALL THE VEHICLES. THUS FAR RAM HAS NOT TAKEN ACTION. ATTACHED ARE A FEW LINKS DESCRIBING FAILURES. HTTP://WWW.PIRATE4X4.COM/FORUM/GENERAL-CHIT-CHAT/2242010-REAL-WORLD-ECODIESEL-RELIABILITY-SO-FAR-4.HTML HTTP://WWW.ECODIESELRAM.COM/FORUM/THREADS/ENGINE-FAILURE-148000-MILES.478/ HTTP://WWW.RAM1500DIESEL.COM/FORUM/RAM-1500-DIESEL-GENERAL-DISCUSSION/5710-MY-DEALER-HAS-2-BLOWN-ECODIESEL-TRUCKS-2.HTML HTTP://WWW.RAM1500DIESEL.COM/FORUM/RAM-1500-DIESEL-MECHANICAL/8564-ECO-DIESEL-ENGINE-FAILURES.HTML HTTP://WWW.RAM1500DIESEL.COM/FORUM/RAM-1500-DIESEL-MECHANICAL/7275-2014-RAM-LOUD-TICKING-NOISE-ENGINE-MAYBE-CAMSHAFT-BEARING-FAILURE.HTML HTTP://WWW.RAM1500DIESEL.COM/FORUM/RAM-1500-DIESEL-GENERAL-DISCUSSION/2833-ENGINE-BLEW-UP-23.HTML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838555February 26, 2016
UNKNOWN OR OTHER
PURCHASED VEHICLE FOLLOWING DAY I LOOK UNDER TRUCK AND NOTICE LOTS OF CORROSION THROUGHOUT DRIVE TRAIN. I TOOK VEHICLE BACK TO SERVICE DEPARTMENT MONDAY 3 DAYS AFTER WE BOUGHT TRUCK AND DISTRICT SERVICE MANAGER WILL NOT FIX AND ITEMS. MY CONCERN IS CORROSION WILL LEAD TO COMPONENT FAILURE OVER TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838210February 25, 2016
UNKNOWN OR OTHER
THE AUTOMATIC DOOR LOCKS WHEN REACHING A CERTAIN SPEED, THE DOOR LOCK REMOTE AND THE DOOR LOCK SWITCHES ON THE ARM RESTS WERE ONLY LOCKING THE PASSENGER DOOR. I CHANGED THE SETTING THROUGH THE RADIO FROM LIGHTS FLASH WHEN LOCKING TO NO FLASH AND ALL LOCKS LOCKED. EVEN BEFORE I MADE THE CHANGE THE REMOTE, THE ARMREST SWITCHES AND THE AUTOMATIC UNLOCK WOULD UNLOCK ALL LOCKS JUST FINE. THIS FAULT ONLY OCCURRED AFTER THE RADIO WAS FLASHED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838212February 25, 2016
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2015 RAM 1500. WHILE DRIVING AT AN UNKNOWN SPEED, THE CHROME LATCH USED TO OPEN THE CENTER CONSOLE REELECTED SUNLIGHT INTO THE CONTACT'S EYES. WHEN THIS OCCURRED, THE CONTACT WAS BLINDED AND UNABLE TO DRIVE THE VEHICLE. THE MANUFACTURER STATED THAT WAS THE ONLY TYPE OF LATCH COVER THAT THEY OFFERED FOR THE VEHICLE. THE FAILURE MILEAGE WAS 11,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ram 1500