Ram 1500 Complaints

11,877 consumer complaints on file.

#11327975June 9, 2020
UNKNOWN OR OTHER
THERE IS A HORRIBLE ROARING SOUND WHEN YOU GET UP TO AROUND 50-70 MILES PER HOUR AND SLOW DOWN OR SPEED UP. IT WILL BE CONSTANT AT TIMES AND COME AND GO AT TIMES. TALKED TO THE SERVICE MAN AT THE COMPANY SAID THERE WERE CONSTANT COMPLAINTS ON THIS HE KNEW EXACTLY WHAT IT WAS BUT WOULDN'T SAY TO ME. IS THIS A RECALL OF SOME SORT ON THESE TRUCKS IF SO I NEED TO KNOW IM NOT GOING TO PAY FOR THIS DUE TO THIS VEHICLE UNDER WARRANTY AND JUST BUYING IT. I AM ALWAYS DRIVING ON THE ROAD WHEN THIS HAPPENS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328004June 9, 2020
PARKING BRAKE, SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT STATED THAT THE PARKING BRAKE CABLE WAS SAGGING, AND FAILED TO RELEASE THE PARKING BRAKE TO DISENGAGE THE PARKING BRAKE LIGHT. THE CONTACT MANUALLY PULLED THE PEDAL INSIDE THE VEHICLE FOR THE LIGHT TO DISENGAGE. THE VEHICLE WAS TAKEN TO FREEHOLD DODGE & RAM (299 SOUTH ST, FREEHOLD TOWNSHIP, NJ 07728), AND WAS DIAGNOSED THAT THE PARKING BRAKE CABLE WAS RUSTED AND CEASED IN PLACE AND NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE REPAIR WAS NOT COVERED UNDER THE EXTENDED WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328056June 9, 2020
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
ON MAY 31, 2020 I WAS TRAVELING FROM BALTIMORE, MD TO SAN ANTONIO TEXAS ON IH 85 SOUTH NEAR LEXINGTON, NC IN THE MIDDLE LANE AT 60 MPH WHEN MY VEHICLE TOTALLY SHUT DOWN TO A STOP. TRAFFIC WAS HEAVY BUT I SAFELY PULLED OFF TO THE SHOULDER AND CALLED FOR ROADSIDE ASSISTANCE. WE WAITED 3 HOURS BEFORE WE GOT A CAPABLE TOW FOR THE TRUCK AND THE U-HAUL WE WERE TOWING. THE TOW COMPANY TOWED MY TRUCK TO M&L CHRYSLER DODGE RAM DEALERSHIP IN LEXINGTON NC. THE NEXT MORNING ABOUT 8:00 AM, I CALLED THE CHRYSLER DODGE RAM DEALERSHIP FOR THE RESULTS OF THEIR DIAGNOSTICS. AROUND 11:00AM I CALLED BACK TO CHRYSLER DODGE RAM DEALERSHIP. THEY INFORMED ME THEY THINK THE PROBLEM WAS WITH THE FUEL SYSTEM AND THEY NEEDED TO ORDER THE PARTS AND IT WOULD TAKE A FEW DAYS AND THAT IT WOULD BE COVERED UNDER THE EMISSIONS RECALL V08 WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327731June 8, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V036000 (POWER TRAIN), HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO LITHIA CHRYSLER JEEP DODGE OF BILLINGS (2229 KING AVE W, BILLINGS, MT 59102, (406) 206-3601), WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327523June 6, 2020
ENGINE, FUEL/PROPULSION SYSTEM
EXHAUST MANIFOLD BOLTS ARE CONTINUOUSLY BREAKING OFF CREATING HEALTH AND ENVIRONMENTAL CONCERNS. EXHAUST MANIFOLD GASES ARE LEAKING DIRECTLY INTO ENGINE BAY AROUND THE PASSENGER COMPARTMENT. UNFILTERED EXHAUST GASES ARE BYPASSING THE CATALYTIC CONVERTERS AND PASSING STRAIGHT TO THE ATMOSPHERE. CHRYSLER IS REFUSING TO ADDRESS THE SITUATION AND CHARGING THOUSANDS OF DOLLARS TO FIX IT EVERY TIME IT BREAKS. THE ISSUE ALSO THROWS THE VEHICLE COMPUTER INTO AN OPEN LOOP DUE TO FAULTY O2 READINGS NEGATIVELY IMPACTING FUEL AND PERFORMANCE CAUSING FURTHER POLLUTION AND EMISSIONS NEGATIVELY IMPACTING ENVIRONMENT AND HEALTH OF OCCUPANTS. AFTER CHARGING THOUSANDS OF DOLLARS TO 'FIX' THE ISSUE THEY MERELY REPLACE BROKEN PARTS WITH THE EXACT TYPE AND MATERIAL THAT FAILED PREVIOUSLY. THE MANIFOLD/EXHAUST ISSUE IS INDEPENDENT OF ANY VEHICLE MOTION OR DRIVING CONDITION. RUNNING THE ENGINE IN ANY CONDITION WILL CAUSE THE FAILURE DUE TO DISSIMILAR METALS USED AND DIFFERENCE IN METALS MOVEMENT AS IT HEATS AND COOLS. PRESENTLY THIS IS THE 10TH BOLT BROKE OFF. IT HAS HAPPENED REPEATEDLY SINCE OWNING VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327458June 5, 2020
UNKNOWN OR OTHER, LATCHES/LOCKS/LINKAGES
THE DOOR LOCKS HAVE HURT ME TWICE NOW. THE LEDGE OF THE DOOR IS A TOTALLY NORMAL PLACE TO REST YOUR ARM. ONCE WE GET GOING THEY AUTOMATICALLY LOCK AND PINCH THE HECK OUT OF ME LEAVING BROKEN SKIN AND BRUISING. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11327459June 5, 2020
ENGINE
I RECEIVED A RECALL FROM FCA RECALL VB1. I CALLED THE DEALER ON MAY 15TH. THEY SAID TO BRING IT IN ON MONDAY MAY 18TH. I CALLED ON MONDAY AND THEY TOLD ME THEY HAD NO PARTS UNTIL JUNE 1ST. I CALLED ON JUNE 1ST TO SCHEDULE AN APPOINTMENT AND HE TOLD ME THERE ARE NO PARTS UNTIL JUNE 12TH!. THIS RECALL IDENTIFIES THAT THE EGR COOLER CAN LEAK COOLANT INTO THE MOTOR THAT COULD CAUSE A VEHICLE FIRE. IN THE LAST 8 WEEKS I HAVE PUT IN 6 GALLONS OF COOLANT.THIS IS THE ONLY VEHICLE I HAVE TO COMMUTE TO WORK IN.I DO NOT NEED LIP SERVICE I NEED IT FIXED NOW! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327365June 5, 2020
STEERING
TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED THAT WHILE HER HUSBAND WAS DRIVING AT 70 MPH, THE VEHICLE LOSS POWER STEERING ASSIST AND BECAME DIFFICULT TO STEER. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE ELECTRONIC POWER STEERING FAILED AND NEEDED TO BE REPAIRED OR REPLACED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 146,000.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327372June 5, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 2020 RAM 1500. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE THE VEHICLE WAS IN DRIVE OR IN REVERSE, THE BRAKES ACTIVATED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER AND TO LIA DODGE LOCATED AT 2116 CENTRAL AVE, SCHENECTADY, NY, 518-579-3300, WHERE AN UNKNOWN SOFTWARE WAS UPDATED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, PROVIDED NO ADDITIONAL ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327418June 5, 2020
EQUIPMENT, ENGINE AND ENGINE COOLING, POWER TRAIN
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) AND 20V036000 (POWER TRAIN) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. NEMER CHRYSLER JEEP DODGE RAM (728 QUAKER RD, QUEENSBURY, NY 12804) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327206June 4, 2020
STEERING
WHILE TURNING LEFT OR RIGHT THE STEERING WAS LOOSE IN SPOTS AND THEN TIGHT IN SPOTS. IT MADE TURNING AND PREDICTING AMOUNT OF FORCE REQUIRED TO TURN UNPREDICTABLE AND DANGEROUS AS YOU MAY NOT TURN QUICK ENOUGH GOING INTO A TURN OR OVERSTEER INTO A TURN. DEALER WAS TO FIX, BUT NEW RACK AND PINION AND STEERING BOX MADE IT WORSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327219June 4, 2020
ENGINE
TL* THE CONTACT OWNS A 2014 DODGE RAM 1500. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO SUNSET DODGE CHRYSLER JEEP RAM FIAT (7745 S TAMIAMI TRAIL, SARASOTA, FL 34231, (941) 922-2400) TO BE DIAGNOSED. THE MECHANIC INFORMED THE CONTACT OF A MISFIRE ON CYLINDER NUMBER 5. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT COVERED UNDER RECALL OR WARRANTY. A CASE WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 128,000. THE VIN WAS NOT INCLUDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327247June 4, 2020
ENGINE
EXHAUST MANIFOLD BOLTS BREAKING ON 5.7L HEMI ENGINE. UNKNOWN WHEN IT OCCURRED BUT HAS HAPPENED TWICE AT SEPARATE TIMES/MILEAGE. RESEARCH SHOWS THIS IS A WELL DOCUMENTED PROBLEM THAT NEEDS ADDRESSED WITH A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327254June 4, 2020
ENGINE AND ENGINE COOLING, EQUIPMENT, POWER TRAIN
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) AND 20V036000 (POWER TRAIN) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. MY CHRYSLER DODGE JEEP RAM FIAT (4650 E PICKARD RD, MT PLEASANT, MI 48858) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327281June 4, 2020
ELECTRICAL SYSTEM, STEERING, EXTERIOR LIGHTING
I WAS DRIVING IN THE HIGHWAY AT 65MPH WHILE STEERING POWER SHUT OFF AND WARNING ON DASH CAME ON SAYING POWER STEERING WAS DISENGAGED. I PULLED OFF THE HIGHWAY SHUT VEHICLE OFF CHECKED UNDER HOOD AND NOTHING. GOT BACK ON VEHICLE STARTED IT AND WARNING HAD GONE AWAY AND STEERING WAS OK. DROVE FOR ABOUT 10 MILES AND IT HAPPENED AGAIN. I WAS TOLD TO DRIVE VEHICLE TO DEALER AND THEY SAID IT WAS A PROBLEM WITH THE BATTERY. VEHICLE WAS IN SHOP FOR A DAY. THEY CALLED AND SAID PROBLEM WAS FIXED. I LEFT THE DEALER, DRIVE 40 MILES AND IT HAPPENED AGAIN. TOOK IT BACK. AND NOW THEY DON'T KNOW WHAT THE PROBLEM IS. VERY UNSAFE VEHICLE. POWER STEERING GOES OFF RANDOMLY. IM GLAD I DIDN'T HAVE MY FAMILY WITH ME. TRUCK IS VERY HARD TO CONTROL WITH NO POWER STEERING. I ALSO NOTICED WHILE DRIVING TO THE DEALER THE INSTRUMENT PANEL WOULD GO DIM AND THEN BACK TO NORMAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327293June 4, 2020
ENGINE
TL* THE CONTACT OWNED A 2016 RAM 1500. THE CONTACT STATED THAT WHILE MERGING INTO TRAFFIC AT 30 MPH, THERE WAS A STREAM OF SMOKE FROM THE FRONT DRIVER'S TIRE WELL. THE VEHICLE WAS PULLED OVER. ANOTHER VEHICLE OWNER WHO NOTICED THE FIRE PULLED OVER AND ATTEMPTED, IN VAIN, TO EXTINGUISH THE FIRE WITH HIS OWN FIRE EXTINGUISHER, THE FIRE WAS SO INTENSE THAT THE VEHICLE BURNT TO THE GROUND WITHIN MINUTES. THERE WAS NO WARNING. THE FIRE DEPARTMENT WAS CALLED BUT IT WAS TOO LATE TO STOP THE FIRE. A FIRE REPORT WAS FILED. THERE WAS NO INJURY REPORTED. THE CONTACT CALLED THE WESTGATE CHRYSLER JEEP DODGE RAM DEALER (2695 E MAIN ST, PLAINFIELD, IN 46168, (317) 839-6554) AND WAS REFERRED TO THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT THE CONTACT WAS NOT CALLED BACK. THE VEHICLE WAS TOTALED AND THE REMNANT WAS TOWED TO A TOW YARD. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11327178June 3, 2020
SERVICE BRAKES
WHEN REAR SENSOR IS ACTIVATED, AND BACKING UP, AUTOMATIC BRAKE GOES OFF WITHOUT REASON, CAUSING SAFETY CONCERN. I BELIEVE THIS OCCURS WHEN BACKING ON GRADE (EVEN SLIGHTLY) LIKE A DRIVEWAY. HAPPENS CONSTANTLY. ONLY FIX : DEACTIVATED REAR BRAKING OPTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326912June 2, 2020
POWER TRAIN, SUSPENSION, UNKNOWN OR OTHER
LOOSE REAR SUSPENSION. CREATES A WOBBLE THAT INCREASES WITH SPEED. VEHICLE SEEMS UNSTABLE. BEEN TO MULTIPLE DEALERS AND THEY SAY TIRES ARE OUT OF LINE. I HAVE PAID FOR EIGHT WHEEL ALIGNMENTS AND THE PROBLEM HAS BEEN CONSTANT SINCE I PURCHASED THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326723June 1, 2020
AIR BAGS
MY VEHICLE IS PROMPTING A WARNING SIGN ON THE DASH SCREEN STATING "SERVICE AIRBAG SYSTEM". SINCE IT STARTED, THE SCREEN ON MY DASH STARTED GLITCHING A FEW MINUTES WHILE DRIVING OR IDLING, THEN IT'LL PROMPT THE WARNING STATEMENT AGAIN. NOT SURE IF RELATED, BUT EVER SINCE THAT HAPPENED, ANOTHER ELECTRICAL COMPONENT STARTED ACTING UP SUCH AS MY AIR CONDITIONING AND TPMS LIGHT. THE A/C COMES ON AND OFF WHEN TURNED USING THE COLD. HOWEVER, IF HEAT IS USED, IT SEEMS WORK FINE. THE TPMS I'M NOT SURE IF RELATED, BUT I KNOW ALL THESE SYMPTOMS FOLLOWED AFTER THE AIR BAG WARNING STARTED. I FIRST NOTICED THE ISSUE A FEW MONTH'S BACK WHEN I GOT IN THE TRUCK AND STARTED IT. A WEEK AFTER, THE A/C STARTED ACTING UP. I'M APPALLED TO FIND OUT THAT THIS WASN'T A PART OF THE AIRBAG SAFETY RECALL. I'VE LOOKED UP THE ISSUE AND FOUND THAT THERE ARE MANY OTHER CUSTOMERS EXPERIENCING THIS SAME PROBLEM WITH THEIR VEHICLES. SO FAR, I'VE BEEN FORTUNATE TO NOT HAVE AN INCIDENT YET, BUT I'M ALSO TERRIFIED THERE MIGHT BE ONE IN THE FUTURE. ANY HELP FROM THE NHTSA WOULD BE GREATLY APPRECIATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326376May 28, 2020
UNKNOWN OR OTHER, SERVICE BRAKES
THIS DEFECT HAS THE REAL PROBABILITY OF CAUSING DAMAGE TO BOTH MY VEHICLE AND ANOTHER VEHICLE. TAKING MY NEW TRUCK THROUGH A CAR WASH, I PUT THE VEHICLE IN NEUTRAL AT THE START OF THE WASH. THE CAR WASH HAS ROLLERS THAT DRIVE THE REAR DRIVER'S SIDE WHEEL THROUGH THE CAR WASH. AT THE END, MY VEHICLE DASHBOARD INDICATES THAT I NEED TO DEPRESS THE BRAKE PEDAL AND PUSH THE START/STOP BUTTON ON THE DASH. AFTER DOING THIS, THE DASHBOARD THEN TELLS ME THAT I NEED TO DEPRESS THE BRAKE PEDAL AND PUT THE VEHICLE INTO DRIVE. EACH TIME I DEPRESS THE BRAKE PEDAL, THE DRIVER'S REAR TIRE JUMPS OVER THE ROLLER PUSHING THE VEHICLE AND THE DISTANCE BETWEEN MY VEHICLE AND THE VEHICLE BEHIND ME CLOSES. MY RAM HAS THE LARGE MONITOR SCREEN, AND HAS THE ABILITY TO INSTALL APPS. WHAT IS NEEDED IS A "CAR WASH APP" THAT DISABLES THE REQUIREMENT TO DEPRESS THE BRAKE FOR THESE TWO PROCEDURES AS LONG AS THE VEHICLE WAS 1) ROLLING IN NEUTRAL; 2) HAS NOT TRAVELED MORE THAN X FEET (300); AND 3) HAS NOT TRAVELED FASTER THAN 4 MILES PER HOUR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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