Ram 1500 Complaints

11,877 consumer complaints on file.

#11331249June 27, 2020
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
THE FUEL GAUGE STOPPED WORKING AND THE CHECK ENGINE LIGHT CAME ON AT 49K MILES ON MY 2014 RAM TRUCK. AFTER DOING RESEARCH ONLINE, IT'S A VERY COMMON PROBLEM. MOST COMMENTS SAY AROUND 35K TO 60K MILES ON RAM TRUCKS, THE CHECK ENGINE LIGHT WILL COME ON AND THE FUEL GAUGE DROPS TO ZERO. AT MOST MECHANIC SHOPS, THE PRICE IS AROUND $800 FOR THE REPAIR. THE REPAIR CONSISTS OF TWO OPTIONS.... 1) DROP THE FUEL TANK FROM UNDER THE TRUCK AND REPLACE THE FUEL PUMP W/FUEL SENSOR. 2) UNBOLT THE BED AND BACK BUMPER IN ORDER TO RAISE THE BED COMPLETELY AND REPLACE THE FUEL PUMP W/FUEL SENSOR. THIS IS A MINOR ISSUE AND HAPPENING ALL OF THE TIME. IT'S VERY EXPENSIVE AND THIS MAY HAVE TO ME DONE EVERY 50K MILES OR SO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331021June 26, 2020
FUEL/PROPULSION SYSTEM
THE GAS GAUGE GOES TO ZERO AND GAS LIGHT COMES ON WHEN THE GAS TANK GETS BELOW 3/4 TANK FULL, AND ENGINE LIGHT COMES ON. THIS HAPPENS WHEN DRIVING, OR JUST SITTING IN DRIVEWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331097June 26, 2020
AIR BAGS
I WAS IN A HEAD ON COLLISION WITH A CHEVY CAR. THIS WAS THE OTHER DRIVERS FAULT AS HE COME INTO MY LANE (WHILE TAKING AN ILLEGAL LEFT). THE CAR IS TOTALED AND MY RAM 1500 HAD CLOSE TO $14,000 IN DAMAGES. IT IS STILL IN THE AUTO BODY GETTING REPAIRED. BOTH THE FRAMES ARE BENT. DURING THIS ACCIDENT, NONE OF MY AIRBAGS WERE DEPLOYED AND THIS SHOCKED ME. MY BODY MOVED BACK AND FORTH VIOLENTLY DUE TO THE COLLISION AND ABSOLUTELY NOT ONE AIRBAG WAS DEPLOYED. I STRONGLY BELIEVE THE AIRBAG SYSTEM INSTALLED IN MY TRUCK IS FAULTY OR DESIGNED INCORRECTLY AND NHTSA MUST INVESTIGATE. GOING FORWARD, I DO NOT FEEL SAFE IN THIS VEHICLE AS I AM NOT CONFIDENT THAT THE AIRBAGS WILL BE DEPLOYED. I'VE ATTACHED FEW PICTURES OF THE DAMAGE. WE HAD TO PULL THE ENTIRE FRONT BUMPER FROM THE FRONT LEFT TIRE ALMOST 12 INCHES AS IT WAS DEEPLY WEDGED INTO THE TIRE AND WE COULD NOT MOVE THE VEHICLE FOR TOWING. PLEASE HELP. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11331141June 26, 2020
UNKNOWN OR OTHER
I CANNOT GET ASSISTANCE OR ALLOWED TO SPEAK TO A SUPERVISOR OR THE CASE MANAGER. I AM JUST WANTING TO ENSURE THAT MY FILE IS COMPLETE. I ALSO WISH TO KNOW APPROXIMATELY WHEN I WILL RECEIVE MY CHECK. CASE # [XXX]. A 2015 RAM 1500 DIESEL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331147June 26, 2020
POWER TRAIN
WHEN YOU STOP AND PUT IT IN PARK AND YOU PUT IT IN DRIVE(LIKE IN A RESTAURANT DRIVEWAY) A MESSAGE COMES ON THE DASH SAYING THE VEHICLE IS NOT IN PARK AND WILL NOT MOVE. I HAVE TO TURN IT OFF AND WAIT FOR ABOUT A MINUTE TO TRY AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330776June 25, 2020
STRUCTURE:BODY
THE DRIVER'S SIDE INTERIOR DOOR LATCH HAS FAILED EVEN THOUGH THE VEHICLE HAS LESS THAN 50K MILES. THIS OCCURRED WHEN THE VEHICLE WAS STATIONARY. I AM A SAFETY ENGINEER. THE INTERIOR LATCH FUNCTION IS A SAFETY CRITICAL MEANS OF EMERGENCY EGRESS AKIN TO CRASH BARS ON BUILDINGS; NO WAY SHOULD IT FAIL IN A VEHICLE THIS RECENTLY BUILT AND OF SUCH LOW MILEAGE. RAM INFORMED ME IT WAS A NON-WARRANTY ITEM WHICH IN ITSELF SURPRISING. THE REPAIR BILL IS $521, WHICH IN SOME CASES WILL BE EXPENSIVE ENOUGH THAT SOME WILL FORGO GETTING IT FIXED, IMPERILING THEMSELVES SHOULD THEY NEED TO QUICKLY EGRESS THE VEHICLE IN THE EVEN OF A FIRE OR SUBMERSION, FOR EXAMPLE. I ASKED THEM FOR INFORMATION ON HOW FREQUENTLY THIS PARTICULAR TYPE OF FAILURE PARTICULAR LATCH MECHANISM AND THEY WERE MOST DEFINITELY NOT FORTHCOMING. I ASKED THEM TO ELEVATE MY CASE TO SOMEONE MORE SENIOR, GIVEN CRITICAL THE NATURE OF THE FAILURE FROM A SAFETY STANDPOINT. THEY REFUSED. SO, I GUESS THE BALL IS IN NHTSA'S COURT. SOMEONE SHOULD DEFINITELY REACH OUT TO FCA AND INQUIRE ABOUT THE FAILURE RATE OF THIS PARTICULAR MECHANISM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330878June 25, 2020
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THAT THE FUEL GAUGE PROVIDED INCORRECT FUEL LEVEL INFORMATION. THE CONTACT STATED THAT THE FUEL GAUGE SHOWED EMPTY WHEN THE FUEL TANK WAS FULL. THE VEHICLE WAS TAKEN TO DODGE CHRYSLER JEEP RAM OF VACAVILLE (681 ORANGE DR, VACAVILLE, CA 95687), AND WAS DIAGNOSED WITH A DEFECTIVE FUEL PUMP. THE CONTACT WAS INFORMED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 14,670.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330518June 24, 2020
ENGINE AND ENGINE COOLING
TL* THE CONTACT'S SON OWNS A 2015 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TAKEN TO MICHIANA CHRYSLER DODGE JEEP RAM FIAT (120 W MCKINLEY AVE, MISHAWAKA, IN 46545; 866-984-0064) WHERE THE MECHANIC REPLACED THE EGR HOWEVER, THE INTAKE MANIFOLD WAS NOT INSPECTED. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT AND INTAKE MANIFOLD FAILURE MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. PARTS DISTRIBUTION DISCONNECT. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330541June 24, 2020
STEERING
TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT 75 MPH, THE VEHICLE LOSS POWER STEERING ASSIST. THE CONTACT DROVE THE VEHICLE TO THE RESIDENCE. THE VEHICLE WAS LATER TAKEN TO BILL BRYAN CHRYSLER DODGE JEEP RAM (3401 US-441, FRUITLAND PARK, FL 34731, (352)702-9103) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO ANY RECALLS. THE CONTACT WAS PROVIDED AN ESTIMATE OF $3,000 TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED OR NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 53,990. *BF*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330601June 24, 2020
ENGINE
ON 10/31/2019 , FCA ISSUED RECALL VB1/NHTSA 19V-757 , FOR A POSSIBLE FIRE HAZZARD ON 2014- 2019 RAM 1500 TRUCKS WITH THE ECODIESEL ENGINE. THEY DID NOT HAVE A FIX FOR THE PROBLEM , AT THAT TIME. IN EARLY APRIL OF 2020, I RECIEVED ANOTHER RECALL NOTICE, STATING PARTS WERE NOW AVAILABLE , AND TO CALL MY DEALER , TO SCHEDULE AN APPOINTMENT TO HAVE THE RECALL COMPLETED. WHEN I CALLED , THE DEALER SAID THEY DIDN'T HAVE THE PARTS, BUT WERE EXPECTING THEM TO BE SHIPPED SOON. THEY PUT ME ON A WAITING LIST, AND SAID THEY WOULD CALL ME WHEN THE PARTS ARRIVED. I HAVE CALLED THE DEALER EVERY MONTH SINCE THEN, AND THEY STILL TELL ME, THEY CAN'T GET THE UPDATED PARTS, TO DO THE RECALL ON MY TRUCK. I CALLED, TWO DIFFERENT FCA DEALERS ON 6/18/2020, AND I'M GETTING THE SAME RESPONSE FROM THEM, NO PARTS AVAILABLE. MY TRUCK IS NOW, FIVE YEARS OLD, AND HAS 53K MILES, TWO OF THESE LEAKING EGR COOLERS, HAVE ALREADY BEEN REPLACED UNDER WARRANTY. I NOW HAVE A CASE NUMBER WITH FCA, AND HAVE BEEN TOLD, MY DEALER WILL HAVE MY TRUCK REPAIRED SOMTIME IN EARLY JULY. THESE UPDATED PARTS WERE SUPPOSED TO BE AVAILIBLE TO FIX THE 2014 AND 2015 TRUCKS.THESE TRUCKS SHOULD HAVE BEEN TAKEN OFF THE ROAD. I SHOULD NOT HAVE TO WAIT THIS LONG TO HAVE THIS DANGEROUS SAFETY ISSUE FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330631June 24, 2020
STEERING
MY EPS SYSTEM FAILED WHILE DRIVING ON STATE HIGHWAYS. I HAD TO USE MANUAL POWER TO STEER THE PICKUP TO GET IT INTO A SAFE AREA. MY DEALER DIAGNOSED THAT THE EPS HAD FAILED AND THEN REPLACED THE UNIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330406June 23, 2020
ENGINE
RECEIVED RECALL NOTICE VB1 TO REPLACE EGR COOLER THAT MAY CAUSE ENGINE FIRE. THE RECALL SAYS THAT PARTS ARE AVAILABLE. I CONTACTED 2 DEALER AND HAD CHAT WITH FCA DIRECTLY. ALL OF THEM TOLD ME THAT PARTS ARE NOT AVAILABLE. NEITHER DEALER WOULD GIVE ME AN APPOINTMENT DATE AND SAID THAT THERE WERE MANY AHEAD OF ME. FCA SAID THAT PARTS ARE ALLOCATED AT 1 SET OF PARTS PER DEALER PER WEEK. THE BOTTOM LINE IS THAT THESE TRUCKS ARE AT RISK FOR FIRE THAT COULD RESULT IN INJURY, BUT FCA IS NOT RESPONSIVE BY THE FACT THAT THE PARTS ARE NOT AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330046June 22, 2020
STEERING
I AM HAVING AN ISSUE WHEN TAKING A LEFT HAND BEND AT MODERATE SPEEDS 40 TO 70 MPH THE STEERING WHEEL WILL NOT RETURN TO CENTER WITHOUT CONSIDERABLE EFFORT ON THE DRIVERS PART. WHEN FORCING THE WHEEL BACK TO CENTER THE VEHICLE WILL JERK TO THE RIGHT. THE VEHICLE MILEAGE IS 6500 AND HAS BEEN OPERATING THIS WAY SINCE I ACQUIRED THE VEHICLE. I TOOK THE VEHICLE TO FOWLER DODGE IN OKC AND THEY SAY THEY CANNOT DUPLICATE THE ISSUE AND MADE NO REPAIRS. I ROTATED THE TIRES THINKING THIS MAY REMEDY THE PROBLEM, BUT DID NOT. RIGHT HAND BENDS ARE NOT AFFECTED ONLY WHEN NAVIGATING A LEFT HAND BEND. I HAVE RESEARCHED THIS AND FOUND WHERE THE SAME COMPLAINT HAS BEEN REPORTED TO THE NHTSA AT LEAST A DOZEN TIMES. THERE HAS BEEN A RECALL FOR THIS YEAR RAM 1500 FOR POWER STEERING ISSUES AND I FEEL THIS IS PART OF THE SAME ISSUE. I AM NOT AWARE IF A ERROR CODE COMES ON AS I AM TO BUSY WATCHING THE ROAD. THE ISSUE HAPPENS FREQUENTLY WHENEVER NEGOTIATING A LEFT HAND BEND. THIS IS A SERIOUS SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330143June 22, 2020
ENGINE, POWER TRAIN
ON TWO SEPARATE OCCASIONS IN THE PAST WEEK, THE THROTTLE PEDAL IN THIS GEN 3 ECODIESEL ENGINE HAS FAILED TO RESPOND UPON PRESSING IT TO MAKE A TURN AFTER DRIVING THE TRUCK FOR A FEW MINUTES. I WILL DRIVE A FEW MILES, THEN STOP IN A TURNING LANE AWAITING A CHANCE TO COMPLETE THE LEFT HAND TURN ACROSS TRAFFIC, AND WHEN I APPLY PRESSURE TO THE THROTTLE PEDAL NOTHING HAPPENS. IT'S AS IF THE PEDAL HAS BEEN UNPLUGGED. AS I CONTINUE TO HOLD PRESSURE ON THE PEDAL, SEVERAL SECONDS WILL GO BY AND THEN IMMEDIATELY THERE WILL BE A HARSH JERK AND THE TRUCK WILL IMMEDIATELY APPLY POWER. THIS IS A SEPARATE ISSUE FROM THE TERRIBLE LAG IN THROTTLE RESPONSE THAT HAS BEEN PRESENT SINCE THE TRUCK WAS BRAND NEW. THIS LOSS OF ALL PEDAL RESPONSE ONLY BEGAN TO HAPPEN THIS PAST WEEK, WITH APPROXIMATELY 3,800 MILES ON THE ODOMETER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330213June 22, 2020
STEERING
POWER STEERING GO OUT THEN COME BACK ON WHILE DRIVING ON STREET AND HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329976June 21, 2020
ELECTRICAL SYSTEM
2020 RAM 1500; ETORQUE SYSTEM ISSUES SHUTTING TRUCK OFF TWICE NOW. KILLS BATTERY AND THE TRUCK. MY TRUCK HAS 1400 MILES ON IT AND THE PART IS ON NATIONAL BACK ORDER, NO LOANER VEHICLE; UNKNOWN REPAIR TIME. TRUCK FAILED BOTH TIMES WITH TRYING TO REMOTE START THE VEHICLE IT SHUTS RIGHT OFF. THE.N WHEN TRYING PUSH START THE BATTERY LIGHT COMES ON WITH CHECK ENGINE AND BATTERY VOLTAGE LOW ON INFORMATION SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329772June 19, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
THE COMPUTER SCREEN WILL NOT LIGHT SO YOU CANT USE ANY OF YOUR CONTROLS HAD TO REPLACE BRAKES SHOCKS AND STRUTS AND CALIPERS SUN ROOF WONT OPEN BACK WINDOW WONT OPEN THE ENGINE LIGHT IS ON SAYING LOW OIL PRESSURE BUT THE GAGE ON THE TRUCK SHOWS IT RIGHT IN THE MIDDLE CANT USE THE RADIO OR THE PHONE OR CONTROL THE AIR OR THE HEAT BECAUSE THAT'S ALL ON THE SCREEN THAT WONT LIGHT UP THE BACK UP CAMERA WONT WORK I CHECKED FOR RECALLS ON THE VIN NUMBER IT SAID THERE WAS NONE THE EXHAUST MANIFOLD TICKS SUPER LOUD WHEN YOU FIRST START IT THEN THE NOISE GOES AWAY AFTER THE TRUCK WARMS UP I HAVE PUT NEW TIRES ON IT TWICE I HAVE THE OIL CHANGED EVERY TIME THAT ITS DUE WITH EXPENSIVE ROYAL PURPLE HAD TO PUT A NEW BATTERY IN IT THE TRUCK MIGHT LOOK NICE BUT I WOULD NEVER PURCHASE ANOTHER ONE !!!!!!!!!!! IT HAS BEEN THE WORST VEHICLE I HAVE EVER PURCHASED AND I AM VERY DISAPPOINTED WITH THE TRUCK AND THE EXPERIENCE !!!!!!!!!0 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329574June 18, 2020
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED TO MCSWEENEY CHRYSLER DODGE JEEP RAM (2605 DR JOHN HAYNES DR, PELL CITY, AL 35125; (205) 813-7020) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *BF*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329530June 18, 2020
AIR BAGS, VEHICLE SPEED CONTROL, STEERING
AIR BAG LIGHT ON FOR TWO MONTHS,HAD A TECH LOOK AT IT CLOCK SPRING KIT SENSOR BAD ,HE SAID ODD AS TRUCK IS STILL PRETTY NEW, SAFETY CONCERN IT CONTROLS DEPLOYMENT OF AIR BAG,CONTROLS HORN, CRUISE CONTROL,AND ENGINE INTERFACE FUNCTIONS:OR OIL PRESSURE,OIL TEMP,TIRE PRESSURE DISPLAY ,THE FACT THAT THE SPRING SEMESTER CAN CONTROL THAT MANY SAFETY FEATURES AND FAIL. IN LESS THAN FIVE YEARS IS OF NEED TO INVESTIGATE AS REPAIRING IS ONLY DEALER PART AND COST IS. COST PROHIBITED AS MOST SAFETY FEATURES SHOULD HAVE A TEN YEAR LIFETIME AT LEAST.A REFRIGERATOR DOES AND IT RUNS 24/7. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329559June 18, 2020
ENGINE
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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