Ram 1500 Complaints

11,877 consumer complaints on file.

#11324998May 18, 2020
STEERING
TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT STATED WHILE HER HUSBAND WAS DRIVING 35 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE DRIVER STATED THE POWER STEERING WARNING LIGHT WAS ILLUMINATED. THE DRIVER PULLED OVER AND PARKED ON THE SIDE OF THE ROAD. AFTER WAITING FOR 15 MINUTES, THE VEHICLE WAS RESTARTED AND OPERATED AS INTENDED. THE CONTACT DROVE TO HIS DESTINATION. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V167000 (STEERING). THE CONTACT CALLED BLACK CHRYSLER DODGE JEEP RAM LOCATED AT 831 SALISBURY RD, STATESVILLE, NC 28677, (704) 924-7070, AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED NOR REPAIRED AS OF YET. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 53,600. *BF CONSUMER STATED VEHICLE WAS TAKEN IN FOR REPAIR AND PAID FOR BUT ISSUE HAS NOT BEEN RESOLVED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324911May 17, 2020
STRUCTURE:BODY
WATER LEAKAGE INTO THE REAR OF THE CAB. MOLD STARTED GROWING IN THE CARPET. NOTICE IT IS MOR PREVELENT AT SEAM INDICATING ITS BOTTOM UP. ALSO, MOISTURE PRESENT INSIDE CAB WHEN NOT DRIVEN REGULARLY. MULTIPLE COMPLAINTS LOCATED ON YOUTUBE AS WELL. NOTICED REAR CAB LOOKS LIKE SEALS ARE NOT SEATED CORRECTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324775May 16, 2020
UNKNOWN OR OTHER
THE A/C IN THIS VEHICLE IS TERRIBLE, AND FCA FAILS TO RECOGNIZE THE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324656May 15, 2020
POWER TRAIN, SUSPENSION, UNKNOWN OR OTHER
MILD TO EXTREME VIBRATION FROM REAR OF THE VEHICLE BUT NOT LIMITED TO THE STEERING WHEEL SEATS AND GAS PEDAL AT ANY SPEED BUT WORSENS AS SPEED INCREASES. WAS TOLD AFTER MULTIPLE VISITS TO DEALER THAT EVERYTHING IS WITHIN SPEC. AND THEY WILL NO LONGER PURSUE THE ISSUE FURTHER. FILED LEMON LAW CLAIM AND WAS AWARDED COMPENSATION AND WAS ALLOWED TO KEEP THE VEHICLE. IN MY OPINION THE VEHICLE IS PROGRESSIVELY UNSAFE TO DRIVE AND THERE ARE HUNDREDS OF COMPLAINTS ON THE SAME SUBJECT THROUGHOUT MULTIPLE FORUMS (OVER 932 PAGES ON THE ONE I AM A MEMBER OF ALONE) AND WE ARE ALL BEING TOLD THE SAME LINE..FLAT SPOTS ON THE TIRES..WE DON'T WARRANTY TIRES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324484May 14, 2020
SUSPENSION
THE AIR BAG SUSPENSION MALFUNCTIONS AND DOESN'T INFLATE WHEN IT'S COLD OUT OR WHEN WE HAVE WEIGHT IN THE BED. WE HAVE REPLACED IT EVERY WINTER SINCE BUYING IT IN 2016. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324505May 14, 2020
STEERING
RECENTLY,, AFTER DRIVING OUT TO CAPTIVA ISLAND IN FORT MYERS, I GOT BACK IN MY 2013 RAM 1500 TRUCK (A HEMI) AND HAD NO POWER STEERING. I HAD TO MANAGE DRIVING OVER BRIDGES AND WATER WAYS TO GET BACK HOME WITH GREAT DIFFICULTY. IF THIS HAD HAPPENED WHILE I WAS ON THE BRIDGE OVER WATER IT COULD HAVE BEEN QUITE SCARY. ON INVESTIGATING SAW THAT THIS HAS BEEN A SAFETY RECALL ITEM ON LATER MODELS LIKE 2015 AND 2016, WHY NOT THE 2013. IT IS THE SAME PART AND WAS THE FIRST YEAR FOR THE ELECTRONIC POWER STEERING ASSIST. THIS IS COSTING $2300.00 TO FIX AS THE WHOLE RACK AND PINION STEERING NEEDS REPLACING. THE MOST EXPENSIVE THING POSSIBLE AS WELL AS BEING A GRAVE SAFETY ISSUE. PLEASE INVESTIGATE THIS. THE TRUCK HAS LESS THAN 60,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324510May 14, 2020
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE VEHICLE INDEPENDENTLY MOVED TO THE LEFT, WHICH CAUSED THE LOAD IN THE REAR TO SHIFT. THE VEHICLE WAS TAKEN TO SCOTT ROBINSON CHRYSLER DODGE JEEP RAM LOCATED AT 20900 HAWTHORNE BLVD, TORRANCE, CA 90503, WHERE THE CONTACT WAS REFERRED TO A BODY SHOP FOR ASSISTANCE. THE VEHICLE WAS TAKEN TO AN AUTO BODY SHOP FOR REPAIRS WHICH WAS STILL PENDING. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 13,000.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324453May 13, 2020
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT STATED THAT THE VEHICLE WAS SHIFTED INTO REVERSE HOWEVER, THE REAR BACK-UP CAMERA FAILED TO OPERATE AS DESIGNED. ADDITIONALLY, ON SEVERAL OCCASIONS WHEN THE VEHICLE WAS SHIFTED INTO DRIVE, THE BACK-UP CAMERA ACTIVATED, SHOWING IMAGES BEHIND THE VEHICLE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. AFTER THE VEHICLE WAS TURNED OFF AND RESTARTED, THE BACK-UP CAMERA FUNCTIONED AS DESIGNED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER FOR INSPECTION HOWEVER, THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 17,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324227May 12, 2020
POWER TRAIN
THERE IS AN OPEN RECALL ON THESE VANS (WE HAVE 3 OF THEM) THAT RAM HAS NOT DETERMINED A REMEDY FOR. I HAVE CONTACTED THEM AND HAD ONLY 1 CORRESPONDENCE RETURNED, BASICALLY SAYING THEY DO NOT HAVE AN ANSWER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324282May 12, 2020
AIR BAGS
I BUY THIS VEHICLE AND THE DEALER POST TO BE FIXED BUT I HAD TO WAIT 3 WEEKS TO DO THE REPAIR AND THE LIGHT IS STILL ON ON AIR BAG SYSTEM. SINCE WE BUY THE TRUCK IT WAS LIKE THAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324281May 12, 2020
POWER TRAIN, WHEELS, UNKNOWN OR OTHER
I HAVE A 2017 DODGE RAM 1500 LONG STAR WITH 61000 MILES WHEN I COME TO A COMPLETE STOP THE TRUCK JUMPS A LITTLE BEFORE OR AFTER IT VARIES LIKE IF SOMETHING IS LOOSE IN THE BED OF THE TRUCK I'VE DONE MY RESEARCH AND A LOT OF DEALERSHIPS HAVE REPLACE TRANSMISSIONS AND THE CUSTOMERS ARE STILL HAVING THE SAME PROBLEM I BELIEVE IT IS THE DRIVE SHAFT PLEASE LOOK INTO THIS THANK YOU VERY MUCH [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324289May 12, 2020
WHEELS
MY TPMS INDICATOR DASH LIGHT CONTINUES TO ILLUMINATE AND THEN TURN THEMSELVES OFF AT THEIR OWN CHOOSING. I CONFIRMED MY TIRE PRESSURE READINGS ARE ACCURATE WITH A PRESSURE GAUGE AND MY TIRE PRESSURE IS BELOW THE TIRE OR VEHICLE DOOR FRAME RECOMMENDED TIRE AIR PRESSURE. THERE IS NO BEARING ON WHETHER OR NOT THE AMBIENT AIR TEMPERATURE IS ABOVE OR BELOW A CERTAIN TEMPERATURE. MY TIRES ARE OEM STOCK TIRE SIZE RECOMMENDED FOR MY VEHICLE. I REPLACED THE TPMS DEVICES WHEN I BOUGHT MY NEW TIRES 1.5 YEARS AGO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324149May 11, 2020
ENGINE
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. ADDITIONALLY, A WARNING MESSAGE ON THE INSTRUMENT PANEL STATED THAT THE VEHICLE WOULD NO LONGER START WITHIN 14 MILES. THE VEHICLE WAS TAKEN TO ST. HELENS CHRYSLER DODGE JEEP RAM (57895 COLUMBIA RIVER HWY, WARREN, OR 97053, (503) 836-7944) WHO STATED THAT THE DIESEL EXHAUST FLUID NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED TWICE HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 49,418.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324167May 11, 2020
AIR BAGS, VEHICLE SPEED CONTROL
COASTED OUT OF A CAR WASH; ENGINE ON, TRANSMISSION IN NEUTRAL. AFTER EXITING THE WASH, I APPLIED THE BRAKES AND SHIFTED FROM NEUTRAL INTO DRIVE. THE TRUCK ACCELERATED OUT OF CONTROL AND WOULD NOT BRAKE. I WAS ABLE TO AVOID PEDESTRIANS, GAS PUMPS, AND THE STORE ENTRANCE. I WAS FORCED TO CRASH THE VEHICLE AGAINST A BUILDING TO GET IT TO STOP. THE TRUCK WAS TOTALED WITH HEAVY FRONT END DAMAGE; HOWEVER, THE AIR BAGS DID NOT DEPLOY. WHEN I RETURNED HOME, THERE AS AN EMAIL FROM THE VEHICLE'S ONBOARD HEALTH MONITORING SYSTEM SAYING THAT AN ISSUE WAS DETECTED WITH THE AIR BAGS, WHICH MAY NOT DEPLOY. THE EMAIL WAS ISSUED AT THE TIME OF THE ACCIDENT.*DT*JB*DT*JB*DT*JB *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11323938May 9, 2020
ENGINE
THE EGR HAS BEEN A KNOWN ISSUE FOR AWHILE NOW. THE TRUCK ISN'T THE SAME AS WHEN I BOUGHT AND I FEEL I PURCHASED A LEMON. IT DOESN'T NOT MEET MY EXPECTATIONS AND I FEEL I HAVE LOST THOUSANDS OF DOLLARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323968May 9, 2020
SUSPENSION
FAULTY AIR SUSPENSION, THIS IS A VERY, VERY COMMON ISSUE IN RAM TRUCKS. DRIVER FRONT WENT DOWN, THEN BACK END. THE LIGHT CAME ON TO FIX AIR SUSPENSION. ITS VERY DANGEROUS TO DRIVE WITH SUSPENSION DOWN. THE FACT THAT THERE ARE THOUSANDS OF TRUCKS OUT THERE WITH THIS ISSUE AND NO RECALL IS REALLY UNCALLED FOR. THEY CONTINUE TO FAIL SEVERAL TIMES OVER AND OVER AGAIN. IF THERE'S NO RECALL I WOULD HAVE TO IMAGINE THERE WILL BE A CLASS ACTION LAW SUIT. EVERY MECHANIC I'VE TALKED TO IS IN DISBELIEF THAT THIS ISSUE HAS NOT BEEN ADDRESSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323998May 9, 2020
SEAT BELTS
DRIVERS SIDE SEAT BELT STITCHING CAME UNDONE. WHEN SEAT BELT WAS PUT ON AND TIGHTENED DOWN SEAT BELT CAME THRO BOTTOM ATTACHMENT POINT. TOOK VEHICLE TO LANDMARK DODGE WAS INFORMED BY SERVICE TECH THERE THAT THERE WAS NOTHING THEY COULD DO, DUE TO TRUCK BEING OVER 36,000 MILE WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323845May 8, 2020
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT WHILE IN TRAFFIC, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO BRANHAVEN JEEP CHRYSLER DODGE RAM (348 WEST MAIN STREET, BRADFORD, CT 06405, (203) 488-6351) AND AN UNKNOWN SOFTWARE UPDATE WAS PERFORMED. THE CONTACT STATED THAT AFTER THE SOFTWARE UPDATE WAS PERFORMED, THE FAILURE RECURRED WITH A DECREASED FUEL ECONOMY. ADDITIONALLY, THE CONTACT STATED THAT WHILE DRIVING UPHILL, THE VEHICLE FAILED TO RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN BACK TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER REPLACED THE FUEL FILTER HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323870May 8, 2020
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT LOW SPEEDS AND MAKING A RIGHT TURN, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS PROVIDED A LOANER VEHICLE FOR THE TWO MONTHS. THE VEHICLE WAS THEN TAKEN TO MAC HAIK CHRYSLER DODGE JEEP RAM (12111 KATY FWY, HOUSTON, TX 77079, (713) 538-2700) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT STATED THE FAILURE WAS DUE TO THROTTLE DELAY FAILED TO RESPOND. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) AT NYLE MAXWELL CHRYSLER DODGE JEEP RAM OF AUSTIN (13401 HIGHWAY, RANCH RD 620 N, AUSTIN, TX 78717 (512) 518-1097). THE MANUFACTURER WAS CONTACTED BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 38,000.*DT CONSUMER STATED V08 WAS DONE IN JANUARY AND COULD NOT QUALIFY TO INSTALL VA7 UPDATE THAT RESTORED THE ENGINE PERFORMANCE.*JB*DT*JB THE CONSUMER STATED HIS TRUCK WAS PART OF A SETTLEMENT RAM ECODIESEL CLASS-ACTION AND WAS AWARDED $3000 UNDER THE V08 RECALL WHEREAS HE CHOSE NOT TO HAVE IT DONE UNTIL PARTS ARE AVAILABLE UNDER NTHSA VB1. THE CONSUMER WANTED VA7 UPDATE RESTORING THE ENGINE BUT FCA IS STATING THE CONSUMER DOESN'T QUALIFY BECAUSE OF THE FACT V08 DONE AFTER JANUARY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323885May 8, 2020
ELECTRICAL SYSTEM
UNABLE TO TOGGLE THROUGH SCREENS ON THE DASHBOARD AND CONTROL BUTTONS DO NOT FUNCTION ON STEERING WHEEL AND NO CRUISE CONTROL FUNCTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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