Ram 1500 Complaints

11,877 consumer complaints on file.

#11338320July 8, 2020
FUEL/PROPULSION SYSTEM
THE FUEL SENSOR GAUGE IS DEFECTIVE. I HAVE 54,000 MILES ON THE TRUCK AND IT'S ONLY 6 YEARS OLD. THE GAS HAND WON'T WORK EITHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337818July 7, 2020
AIR BAGS
WAS TRAVELING ABOUT 35 MPH ON A STRAIGHT ROAD, WAS HIT A BY A VEHICLE WHO SPED OUT OF A SIDE ROAD. I WAS HIT ON THE DRIVERS SIDE FRONT FENDER BY THE CAR, THEN I CRASHED HEAD ON INTO THE FUEL TANKS OF A SEMI TRUCK. MY TRUCK HIT THE SEMI SO HARD IT THROUGH MY TRUCK BACKWARDS MORE THAN A TRUCK LENGTH. NO AIR BAGS DEPLOYED.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11337678July 6, 2020
ELECTRICAL SYSTEM
THE INFORMATION SYSTEM IN THE INSTRUMENT PANEL DOES NOT WORK OR WORKS INTERMITTENTLY. I TOOK IT TO THE DEALER AND THEY SAID IT WOULD BE A $1400.00 REPAIR BUT THE SYSTEM STARTED WORKING AGAIN WHEN THE MECHANIC BROUGHT THE TRUCK AROUND FOR ME TO LEAVE. IT HAS WORKED OFF AND ON SINCE THEN. IT'S A VERY EXPENSIVE REPAIR AND NO GUARANTEE IT WILL NOT FAIL AGAIN. THERE SEEMS TO BE NO PATTERN OF WHEN THE INFORMATION SYSTEM WILL QUIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337474July 4, 2020
STEERING, SUSPENSION
STARTED HAVING TROUBLE IN THE STEERING. TIGHTENING UP AND HARD TO STEER. SOME THING WAS WRONG WITH THE STEERING SHAFT. AND WITH THIS BAD IT CAUSED THE RACK AND PINION TO GO BAD. COULDN'T GET IT PROGRAMMED AFTER THE SHAFT WAS FIXED BECAUSE OF THE RACK AND PINION. SO ITS IN THE SHOP NOW AND WILL BE IN THERE FOR OVER 2 WEEKS WAITING ON THE RACK AND PINION.I HAVE HAD THIS TRUCK JUST OVER A YEAR AND I'M HAVING TO PUT OVER 3000.00 IN IT. IT WAS HARD TO STEER GOING AROUND A CORNER. THE WHEEL WOULD STICK AND I WOULD HAVE TO TURN IT BACK. TRYING TO BACK UP THE WHEEL WAS HARD TO TURN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337291July 3, 2020
FUEL/PROPULSION SYSTEM
MY VEHICLE WITH UNDER 70K MILES RECENTLY PURCHASED FROM A USED DEALER HAD A SEVERE PROBLEM THE GAS GAUGE SHOWED EMPTY A FEW MINUTES AFTER SHOWING 1/2 TANK I WAS DRIVING TO WORK ON THANKFULLY I WAS ABLE TO PULL INTO A GAS STATION AND WAS NOT STRANDED ON THE MIDDLE OF THE ROAD AS TO IMPEDE TRAFFIC AND CAUSE AN ACCIDENT. WHEN I REFUELED AT THE GAS STATION IT SHOWED IT WAS NOT COMPLETELY EMPTY AS I WAS LEAD TO BELIEVE BY THE CLUSTER. AND THROUGH SEVERAL DISCUSSIONS AND DIAGNOSING IT WAS BELIEVED TO BE A FAULTY PART IN THE FUEL SYSTEM THAT TENDS TO FALSELY SHOW EMPTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337328July 3, 2020
ELECTRICAL SYSTEM
MY VEHICLE IS OUT OF SERVICE DUE TO A DEFECT IN THE 8.4 UCONNECT RADIO. THE RADIO (HEAD UNIT) HAS MISFUNCTIONED AND DRAINS THE BATTERY UNTIL DEAD. AN ATTEMPT TO FLASH THE HEAD UNIT BY THE DEALER WAS ATTEMPTED BUT FAILED. THIS WAS DONE ON JUNE 17TH. THE DEALER THEN PUT AN ORDER IN FOR A NEW RADIO TO FCA. IT HAS NOW BEEN 2 WEEKS AND 2 DAYS SINCE THE VEHICLE WAS BROUGHT IN FOR SERVICE. THE VEHICLE IS INOPERABLE WITH NO ETA GIVEN BY FCA FOR THE NEW RADIO. THIS PROBLEM CAN LEAVE OWNERS OF RAM 1500 TRUCKS STRANDED WITH WIFI , ASSIST AND SOS FUNCTIONS UNAVAILABLE IN A TRUCK THAT HAS NO POWER. FCA DOES NOT HAVE A RECALL IN PLACE AND THE DEALER HAS INDICATED THEY HAVE HAD TO TOW VEHICLES IN. THIS IS A KNOWN PROBLEM ON PAST AND PRESENT MODELS ' A RECALL SHOULD BE ISSUED TO MAKE OWNERS AWARE OF THIS PROBLEM AS THE PARTS ARE NOT READILY AVAILABLE. IT IS UNKNOWN WHEN I WILL HAVE AN OPERATIONAL VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337233July 2, 2020
FUEL/PROPULSION SYSTEM
CONSTANT ISSUE WITH THE FUEL SENSOR FAIL, I'VE HAD 4 FUEL PUMPS PUT ON THE TRUCK IN THE SIX YEARS I'VE HAD IT. AT ONE POINT THE DEALER HAD MY TRUCK FOR A MONTH TRYING TO FIX. I JUST CHANGED THE FUEL PUMP LAST WEEK, PICKED IT UP FRIDAY AND THE ENGINE LIGHT IS BACK ON TODAY. IT'S A DEFECT WITH THE FUEL PUMP ASSEMBLY THAT CHRYSLER REFUSES TO RECALL. THE ENGINE LIGHT HAS COME ON WHILE DRIVING ON THE HIGHWAY AND IDLE AT A TRAFFIC LIGHT. I'M NOT THE ONLY OWNER WITH ISSUE IT'S COUNTLESS OTHERS, THAT'S HOW I FOUND MY WAY TO MAKE A COMPLAINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331923July 1, 2020
VISIBILITY/WIPER
THE CHROME TRIM PIECE IN CENTER CONSOLE OF LERAMIE REFLECTS SUNLIGHT INTO YOUR EYES WHEN SUN HITS IT. MAKING DRIVER TO SHUT EYES OR GET HIM DISTRACTED FROM DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331970July 1, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED SEVERAL ELECTRICAL FAILURES WHICH WERE ATTRIBUTABLE TO THE KEYFOB. THE CONTACT STATED HE WAS ON SEVERAL OCCASIONS UNABLE TO TURN THE VEHICLE OFF DUE TO THE FAILURE. ADDITIONALLY, THE VEHICLE WOULD START-UP, LOCK AND UNLOCK THE DOORS INDEPENDENTLY. THE VEHICLE WAS TAKEN TO LITHIA CHRYSLER JEEP DODGE OF TRI-CITIES (7171 W CANAL DR, KENNEWICK, WA 99336) WHERE THE KEYFOB WAS REPLACED HOWEVER, THE FAILURE PERSISTED. THE CONTACT ATTEMPTED TO USE THE REPLACEMENT KEYFOB HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ADDITIONAL ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5,000. *BF THE CONSUMER HAS STATED THE FAILURE WAS ESTIMATED TO BE LESS THAN 16,00 MILES.*AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331819June 30, 2020
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BERT OGDEN CHRYSLER DODGE JEEP RAM (8421 W. EXPY 83, HARLINGEN, TX 78552, (956) 335-3018) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331661June 30, 2020
ENGINE
MY TRUCK KNOCKS WHEN STARTING ENGINE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331676June 30, 2020
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (FUEL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. WALT MASSEY CHRYSLER JEEP LOCATED AT 602 WESTERN BYPASS, ANDALUSIA, AL 36420 AND THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT WAS INFORMED BY THE MANUFACTURE THAT THE PART WAS AVAILABLE HOWEVER, THE DEALER STATED THAT THE PART WAS ON BACK ORDER. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331699June 30, 2020
ENGINE
I TOOK MY 2016 RAM TO THE DEALERSHIP WITH A TICKING NOISE. THEY TOLD ME IT WAS THE MANIFOLD BOLTS AND THAT RAM WERE NOTORIOUS FOR HAVING THIS ISSUE. I HAVE 64,500 MILES ON THE TRUCK AND THEY TOLD ME IT WAS OUT OF WARRANTY. I THEN EMAIL DODGE CARES AND WAS ASKED WHY WE TOOK IT SOMEWHERE ELSE OTHER THAN AN AUTHORIZED LOCATION WHEN IT STILL HAD AN ACTIVE WARRANTY? WE EXPLAINED THAT WE WERE TOLD IT DID NOT HAVE AN ACTIVE WARRANTY. THEY SAID THEY WOULD LOOK INTO IT. I GET AN EMAIL TODAY STATING THAT IT IS NOT COVERED. I DRIVE THIS 3 TIMES A WEEK TO DELIVER MEALS ON WHEELS. IT WAS VERY DANGEROUS FROM MY UNDERSTANDING AND THIS IS A KNOWN PROBLEM ON RAMS. THEY SHOULD INVESTIGATE WHY THIS IS HAPPENING WITH RAM MODELS 2009- CURRENT MODELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331429June 29, 2020
ENGINE
I HAD MY END OR ENGINE OIL CHANGED AT A RAM DEALERSHIP IN NORTHFIELD MINNESOTA AT NORTHFIELD AUTOMOTIVE GROUP AND 132 MILES AFTER THE OIL WAS CHANGED BY THE DEALERSHIP MY ENGINE BLEW IT THROUGH A ROD THROUGH THE BLOCK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331448June 29, 2020
SEATS
TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THE MIDDLE SEAT OF THE VEHICLE WAS NOT EQUIPPED WITH AN AUTOMATIC LOCKING RETRACTOR, LEAVING A SEATED CHILD VULNERABLE TO INJURIES IN THE EVENT OF A CRASH INVOLVING EITHER THE DRIVER'S SIDE OR PASSENGER'S SIDE OF THE VEHICLE. THE CONTACT WAS CONCERNED THAT WHETHER THE CHILD WAS SEATED IN THE DRIVER'S SIDE OR PASSENGER'S SIDE REAR SEAT OF THE VEHICLE, THAT THE CHILD WAS MOST VULNERABLE TO SUSTAIN INJURIES IN THE EVENT OF A CRASH. THE CONTACT CALLED THE BREEDEN DODGE CHRYSLER JEEP RAM DEALER LOCATED AT 5900 HIGHWAY 71 S, FORT SMITH, AR 72908, (479) 646-4731, AND WAS PROVIDED A PRINTOUT FROM THE WEBSITE, SHOWING THAT THE VEHICLE WAS AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331564June 29, 2020
ENGINE, POWER TRAIN
RECENTLY COMPLETE THE AEM EMISSIONS FLASH NOW MY TRUCK HAS A SERIOUSLY THROTTLE DELAY UP TO 7 SECONDS, I EITHER SLUGGISHLY PULL INTO TRAFFIC AND HOPE NOT TO GET T BONED OR GIVE MYSELF AND PASSENGERS WHIPLASH WHEN I HAVE TO DEPRESS THE THROTTLE IN ORDER TO MAKE THE TRUCK MOVE. THIS OCCURS EVERY MORNING AND AFTERNOON WHEN GOING TO AND LEAVING WORK. AND THROUGHOUT DAY WHEN RUNNING ERRANDS. MANUFACTURE STATES THIS COULD BE CAUSED BY THE EMISSIONS UPDATE THEY PERFORMED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331299June 28, 2020
STEERING, SUSPENSION, UNKNOWN OR OTHER
I HAVE BEEN EXPERIENCING THE "DEATH WOBBLE" ANYTIME A BUMP IS HIT WHILE DRIVING AT SPEEDS OF 40 MPH +, ON THE FREEWAY THE WOBBLE IS SO BAD THAT RECENTLY MY TRUCK BEGAN SWERVING ALL OVER THE ROAD AND ALMOST WENT OFF-ROAD, UNTIL I COULD REGAIN CONTROL OF THE TRUCK. A BUMP ON A TURN IS MUCH WORSE. I AM SO FEARFUL OF THE UNSAFE SHAKING OF THE FRONT END WHILE DRIVING HIGHER SPEEDS THAT I NOW AVOID THE FREEWAYS AND TAKE ALTERNATE ROUTES IF POSSIBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331323June 28, 2020
FUEL/PROPULSION SYSTEM
FUEL SENSOR FAILURE IS A COMMON FAILURE WITH DODGE RAM TRUCKS. DODGE RAM IS VERY MUCH AWARE OF THIS DEFECTIVE PART THAT IS A MONETARY BURDEN TO THE CONSUMER OF THIS TRUCK. ONCE IT COMES ON IN THE INSTRUMENT PANEL YOU HAVE NO IDEA OF YOUR FUEL LEVEL. PROOF NEEDED JUST TYPE IN 2014 DODGE RAM FUEL SENSOR FAILURE IN YOUR SEARCH ENGINE ON YOUR COMPUTER!! ONLY OCCURS WHILE ENGINE IS RUNNING. REPLACED AT 151,880 MILES AND NOW AT 162,000 IT'S GONE BAD AGAIN. PROBLEM FIRST APPEARED AT 40,000 MILES AND I BELIEVE DEALERSHIP SERVICE REPLACED SENSOR ON ONE OF MY SERVICE VISITS AND DIDN'T TELL ME BECAUSE I DIDN'T HAVE PROBLEM AGAIN UNTIL 151,880 MILES. I WAS HAVING OTHER ISSUES AT TIME AND I THINK THEY THOUGHT THIS WOULD SHUT ME UP !!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331208June 27, 2020
ENGINE
VEHICLE ENGINE CAUGHT FIRE AND LOST POWER BEFORE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11331243June 27, 2020
AIR BAGS
I WAS INVOLVED IN A SINGLE VEHICLE ACCIDENT, I HIT A PATCH OF ICE ON JUNE 7 TH, 2020 IN UTAH. MY TRUCK CAME UPON THE ICE CAUSING ME TO SLIP AND SLIDE AND ULTIMATELY LEAVE THE ROAD WHERE I HIT A FENCE AND SEVERAL OTHER PIECES OF DEBRIS AND A BERM AND FINALLY CAME TO A STOP WHEN THE AIRBAGS DID NOT DEPLOY, I HIT MY FACE ON THE STEERING WHEEL BREAKING MY NOSE, MY HUSBAND AND I BOTH BROKE RIBS AND OUR BACK. WE COULD OF SAVED OURSELVES MULTIPLE INJURIES IF OUR AIRBAGS DEPLOYED.*DT*DT*DT*JB*JB*TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0

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