Ram 1500 Complaints

11,877 consumer complaints on file.

#11340906July 22, 2020
STEERING
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 1 MPH, THE STEERING WHEEL CEASED. THE CONTACT STATED THAT THE POWER STEERING SERVICE WARNING LIGHT WAS ILLUMINATED. THE CONTACT CONTINUED DRIVING TO HIS RESIDENCE. THE CONTACT STATED HE CONTINUED TO EXPERIENCE THE FAILURE. THE VEHICLE WAS TAKEN TO SAN ANTONIO CHRYSLER DODGE JEEP RAM LOCATED AT 11910 I-35 FRONTAGE RD, SAN ANTONIO, TX 78233, (210) 239-1808, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT AN UNKNOWN PART NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V167000 (STEERING), HOWEVER THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 102,348.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340917July 22, 2020
STEERING
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AND ATTEMPTING TO MAKE A TURN, THE STEERING WHEEL CEASED AND THE VEHICLE BECAME DIFFICULT TO MANEUVER. THE POWER STEERING ASSIST FAILURE WARNING LIGHT ILLUMINATED AND THE SERVICE POWER STEERING MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS DRIVEN IN MANUAL STEERING MODE. THE VEHICLE WAS TAKEN TO SAN ANTONIO CHRYSLER DODGE JEEP RAM LOCATED AT 11910 I-35 FRONTAGE RD, SAN ANTONIO, TX 78233, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING, SUSPENSION GEAR AND STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE ELECTRONIC POWER STEERING ASSIST SYSTEM NEEDED REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 105,501.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340930July 22, 2020
VEHICLE SPEED CONTROL
CRUISE CONTROL SYSTEM DISENGAGING DURING FREEWAY OPERATION. WHEN ATTEMPTING TO RE-ENABLE CRUISE CONTROL SYSTEM, VEHICLE SHOWS CRUISE CONTROL SYSTEM STILL ACTIVE. CRUISE CONTROL SYSTEM MUST BE DEACTIVATED TO RE-ENABLE CRUISE CONTROL. THE SLOWING FORCE WAS SO NOTICEABLE, IT ALMOST FELT LIKE THE TRUCK WAS APPLYING BRAKES, OR TRANS BRAKE. THIS ISSUE HAS OCCURRED 3-4 TIMES WITHING THE PAST WEEK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340956July 22, 2020
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING). THE CONTACT CALLED THE WILDER CHRYSLER JEEP DODGE RAM DEALER LOCATED AT 53 JETTA WAY, PORT ANGELES, WA 98362, AND IT WAS CONFIRMED THAT THE PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340996July 22, 2020
POWER TRAIN
MY 2018 DODGE RAM 1500 WITH 32000 MILES HAS A PROBLEM SHIFTING OUT OF PARK, AND NOW HAS "CHECK ENGINE LIGHT ON" NOW!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340731July 21, 2020
AIR BAGS
THIS VEHICLE SUSTAINED A DRIVERS SIDE IMPACT TO THE DOORS AND THE SIDE AIRBAGS FAILED TO DEPLOY. THE VEHICLE WAS TRAVELING DOWN THE ROAD AND WAS STRUCK BY A BOX TRUCK IN THE DRIVER'S DOOR AREA. THE DRIVER WAS INJURED AS A RESULT OF THE AIRBAGS FAILING TO DEPLOY. THERE ARE PHOTOS AND VIDEO OF THIS COLLISION.*DT CONSUMER STATED NO REPAIR WAS DONE IT WAS TOTALED.*JB*DT*DT*JB*DT*JB*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11340742July 21, 2020
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE CRUISE CONTROL BECAME INOPERABLE. THE CONTACT STRUCK THE STEERING WHEEL WITH HIS FIST FOR THE CRUISE CONTROL TO RE-ENGAGE. THE VEHICLE WAS TAKEN TO GILLIE HYDE DODGE CHRYSLER JEEP RAM (1415 HAPPY VALLEY RD, GLASGOW, KY 42141, (270) 261-5305) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 37,000. *BF THE CONTACT ALSO REPORTS THAT THE GEAR SELECTOR WOULD CHANGE AT RANDOM, THERE THE CONTACT DOES NOT DRIVE THE VEHICLE. *AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340331July 20, 2020
ELECTRICAL SYSTEM
THE 2020 RAM 1500 EXPERIENCED WHILE DRIVING A "DATA BUS FAILURE". THIS FAILURE CAUSED THE VEHICLE TO LOOSE POWER STEERING, BRAKES, RAMDOM INSTRUMENTATION DISPLAYS, WIPERS TO COME ON, HEADLIGHTS TO COME ON AND OFF. INTERMITANT LOSS OF TROTTLE CONTROL. HAPPENED 4 SEPARATE TIME. HAD SHOP ON 3 OF THE 4 TIMES INDICATE A BAD BATTERY, ASB MODULES AND PCM MODULE. CURRENTLY THEY ARE TRYING TO IDENTIFY A BAD TRANSMISSION CONTROL MODULE AS THE PROBLEM. TOTAL MILE 530 AND ONLY HAD THE VEHICLE FOR 50 DAYS. HAD TO BE TOWED TWICE TO THE SHOP AND THE OTHER TWO TIME IT HAPPENED WITH IN A MILE OF THE DEALER. IT SPEND ABOUT 20 DAYS IN THE SHOP ALREADY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340354July 20, 2020
EQUIPMENT, ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340369July 20, 2020
STEERING
TRUCK HAS ELECTRIC POWER STEERING. WAS IN A PARKING LOT AND STARTED THE TRUCK BUT THE STEERING WAS LOCKED. COULD NOT GET IT TO UNLOCK AND HAD TOWED TO NEAREST DODGE DEALER. THEY ARE SAYING IT IS THE RACK AND PINION THAT IS BAD AND NEEDS REPLACED. TRUCK ONLY HAS 23000 MILES ON IT AND IS CURRENTLY OWNED BY A SINGLE MOM WHO ONLY USES IT TO TAKE HER KIDS TO SCHOOL, GO TO WORK 3 DAYS A WEEK AND ERRANDS AROUND SMALL TOWN. USUALLY DRIVES MAXIMUM OF 50-75 MILES OR LESS PER WEEK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340454July 20, 2020
FUEL/PROPULSION SYSTEM
THIS BEGAN INTERMITTENTLY, BUT IS NOW CONSTANT WHILE DRIVING AND WHILE STATIONARY. AFTER FULLY FILLING THE GAS TANK A WARNING LIGHT FLASHES AND HAS A PICTURE OF THE FUEL TANK, AND THE FUEL LEVEL INDICATES THAT THE FUEL LEVEL IS EMPTY; A FALSE FUEL TANK READING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340466July 20, 2020
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER DAVID TAYLOR CHRYSLER-DODGE-JEEP-RAM-FIAT (2052 US-641, MURRAY, KY 42071) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340499July 20, 2020
UNKNOWN OR OTHER
ON THURSDAY JULY 16, 2020. WHILE CHANGING THE REAR RIGHT FLAT TIRE. I REMOVED THE FLAT TIRE AND ATTEMPTING TO LOWER THE SPARE TIRE DOWN. THE JACK BROKE IN HALF CAUSING THE TRUCK TO LAND ON THE ROTOR. IT WAS A BLESSING THAT I WAS USING THE WRONG END OF THE BAR THAT LOWER THE TIRE. THIS DELAYED ME FROM GETTING THE SPARE. IF I HAD USED THE CORRECT END OF THE BAR I WOULD BEEN UNDER THE VEHICLE GETTING THE TIRE OFF OF THE CABLE. THE RIGHT TAIL PIPE LANDED ON THE CURB OF THE PARKING STALL. (YOU LOWER THE TIRE FROM THE RIGHT SIDE OF THE BUMPER SO THAT IS WHERE I WOULD HAVE BEEN). I CALLED DODGE CUSTOMER SERVICEI AND INFORMED THEM OF THE INCIDENT. I WAS INSTRUCTED BY CUSTOMER SERVICE TO GO TO THE HANFORD CHRYSLER DODGE JEEP RAM DEALER SO I CAN GET ANOTHER JACK. (THIS WAS THE FIRST TIME THAT THE JACK HAD BEEN USED SINCE I PURCHASED THE VEHICLE). ONCE I ARRIVED AT THE DEALER I WAS DIRECTED TO THE PARTS DEPARTMENT. I WAS INFORMED BY THE PARTS MANAGER WHO CONTACTED DODGE HEADQUARTERS THAT THIS WAS UNDER REVIEW. I COULD NOT GET A JACK. ALSO IF I DID GET A JACK IT WOULD BE THE SAME STYLE JACK THAT I ALMOST LOST MY LIFE FROM. I INFORMED HIM I WAS NOT COMFORTABLE WITH THE SAME STYLE JACK. I WANTED TO UPGRADE. HE STATED HE HAD TO WAIT ON YOUR COMPANY FOR APPROVAL. I AM VERY DISAPPOINTED IN WITH THE COMPANY THAT A SEVERE SAFETY ISSUE AS THIS ONE, THAT ALMOST CAUSE ME MY LIFE HAVE YET TO RESPOND. IT WOULD BE BEST TO INFORM THEIR CUSTOMER TO INSURE TO TAKE THE SPARE TIRE OFF FIRST BEFORE JACKING UP THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340225July 19, 2020
STEERING
ELECTRIC POWER STEERING FAILURE. OVER A PERIOD OF 2-3 WEEKS POWER STEERING HAS BECOME MORE AND MORE INOPERABLE AND REQUIRES VERY MUCH EFFORT TO STEER. DEALER SUGGESTION IS TO COMPLETELY REPLACE RACK & PINION MODULE AT HIGH COST - EST $2200. REPAIR MUST BE DONE TO MAKE THIS VEHICLE SAFE TO DRIVE. THIS PROBLEM SEEMS IDENTICAL TO THE DESCRIPTION OF THE RECENT (16 DEC 2019) VB8 CHRYSLER RECALL FOR 2019 RAM 1500 TRUCKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340274July 19, 2020
SUSPENSION
MY TRUCK HAS AN AIR SUSPENSION SYSTEM. THE ISSUE BEGAN WHEN THE FRONT PASSENGER SIDE AIR BAG BEGAN TO LOWER THREE INCHES OVERNIGHT. THEN ON THE HIGHWAY I RECEIVED A MESSAGE FROM THE TRUCK SAYING THE SUSPENSION NEEDED IMMEDIATE ATTENTION. WHEN I GOT TO THE DESTINATION BOTH THE FRONT AND REAR PASSENGER SUSPENSION FAILED AND WAS RIDING ON THE FRAME. I HAVE HAD THE ASCM AND NITROGEN REPLACED, BUT THE BOTH FRONT SUSPENSIONS LOWER 2-3 INCHES WHILE IT SITS OVERNIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340050July 18, 2020
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I HAD PROBLEMS WHEN YOU GO TO FILL UP THE TANK OF GASOLINE. ALSO PROBLEMS WITH THE POWER WINDOWS. PROBLEMS WITH THE RADIO AND BLUETOOTH WHEN YOUR ARE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340185July 18, 2020
STEERING
I EXPERIENCED INTERMITTENT STEERING EFFORT TURNING A CORNER,ALMOST RAN INTO POLE WHEN I COULD NOT TURN ONTO MY STREET. MECHANIC SAID MY STEERING RACK FAILED. TRUCK HAS 44,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339881July 17, 2020
STEERING
TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE LOSS POWER STEERING ASSIST AND BECAME DIFFICULT TO STEER. THE VEHICLE WAS TAKEN TO GOLDY AUTO LOCATED AT 187 KINETIC DR, HUNTINGTON, WV 25701, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING RACK WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V167000 (STEERING). THE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339682July 16, 2020
FUEL/PROPULSION SYSTEM
FAULTY FUEL SENSOR AND THERE'S ONLY 54700 MILES ON IT.HAPPENS ON AND OFF,I FILL THE TANK AND I GET A MSG SAYING LOW FUEL,GAUGE IS ON EMPTY AND THE ENGINE LIGHT POPS ON.LOOKED INTO IT AND IT SEEMS THIS IS HAPPENING EVERYWHERE WITH THE DODGE RAMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339457July 15, 2020
STEERING
POWER STEERING HAS STARTED TO TURN HARD AT TIMES WHEN TURNING CORNERS. IT WILL TURN A LITTLE BIT FINE AND THEN BECOME EXTREMELY HARD TO TURN FOR ABOUT 6 INCHES ON THE STEERING WHEEL. IT WILL DO THIS 3 TIMES OR SO DEPENDING ON HOW SHARP YOU TRY TO TURN. IT HAPPEN A COUPLE TIMES LAST MONTH THEN WENT AWAY AND DROVE FINE. TODAY IT STARTED AGAIN. I WASN'T SURE I WAS GOING TO GET TURNED. IT HAS NOT GONE AWAY AS OF NOW. I JUST WENT OUT AND CHECKED. WE STATIONARY YOU CAN FEEL IT GRABBING A LITTLE. WHILE DRIVING IN THE CITY IT CAN BE VERY TOUGH TO TURN. I HAVEN'T TRIED TO MAKE ANY SHARP TURNS AT HIGHWAY SPEEDS BUT AFTER EXITING THE INTERSTATE ON AN EXIT RAMP WITH A CURVE. AFTER TURNING THE WHEEL A FEW INCHES I CAN FEEL MORE TENSION THAN NORMAL. I BELIEVE THIS TO BE A FAULTY ELECTRONIC POWER STEERING ASSIST THAT I SEE THERE IS A RECALL ON BUT NOT ON MY TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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