Ram 1500 Complaints

11,877 consumer complaints on file.

#11361366September 27, 2020
SERVICE BRAKES
TURNED INTO DRIVEWAY TO PARK TRUCK AND BRAKES DID NOT WORK THE VEHICLE WOULD NOT STOP IT HIT MY GARAGE AND THE ONLY WAY TO GET IT TO STOP IS WHEN I THREW IT INTO REVERSE SO IT WOULDN'T KEEP GOING. THE AUTOMATIC BRAKES THAT KICK IN WHEN TOO CLOSE TO SOMETHING ALSO DID NOT WORK OR KICK IN.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11361390September 27, 2020
STEERING
LOST POWER STEERING WHILE DRIVING TWICE. FIRST TIME WAS 9/11/2020 DEALER SAID A TRANSMISSION CONTROL MODULE NEEDED TO BE UPDATED. HAPPENED AGAIN JUST TODAY 9/27/2020. HAPPENED WHILE WE WERE ON THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361107September 25, 2020
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE WITH CHAPMAN LAS VEGAS DODGE CHRYSLER, JEEP, RAM (3175 EAST SAHARA AVENUE, LAS VEGAS NV 89104, (702)457-1061), AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361157September 25, 2020
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND REMAINED ILLUMINATED. ADDITIONALLY, THE FUEL GAUGE DISPLAYED AN INACCURATE FUEL LEVEL. THE CONTACT STATED THAT WITH A FULL FUEL TANK, THE FUEL GAUGE INDICATED AN EMPTY FUEL TANK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP SENSOR WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER FOSS MOTORS LOCATED AT 133 PORTSMOUTH AVE, EXETER, NH 03833, AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361187September 25, 2020
SEATS
I NOTICED A STALE SMELL COMING FROM THE BACK OF THE CAB THAT WOULD COME AND I WOULD ENCOUNTER A STALE SMELL THAT WOULD COME AND GO AWAY. I GOOGLED THESE IF ANYONE ELSE WITH THE SAME TRUCK WAS HAVING THIS ISSUE. I CAME ACROSS SOMEONE AND THEY STATED TO CHECK UNDERNEATH THE BACK SEAT AND SURE ENOUGH IT WAS WET FROM LEFT TO RIGHT. I THINK IT IS COMING FROM THE THE REAR BODY EXHAUST VENTS THAT ARE NOT SEALING PROPERLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360480September 22, 2020
ELECTRICAL SYSTEM, VISIBILITY/WIPER
ON OCCASION THE BACKUP CAMERA IMAGE IN THE REAR VIEW MIRROR DOES NOT APPEAR/ APPEARS VERY DARK WITH SPORADIC COLORFUL PIXILATION WHEN THE VEHICLE SHIFTS INTO REVERSE AND WHILE BACKING UP. RARELY THE CAMERA IMAGE STAYS DISPLAYED ON THE REAR VIEW MIRROR WITH THE VEHICLE IN DRIVE AND IN MOTION UNTIL THE VEHICLE IS TURNED OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360584September 22, 2020
STEERING
POWER STEERING SEEMS TO LOSE POWER CAUSING DIFFICULTY IN STEERING ESPECIALLY IN PARKING LOTS AND SLOW TURNS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360152September 21, 2020
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2020 RAM 1500. THE CONTACT STATED THE VEHICLE FAILED TO START INTERMITTENTLY. THE CONTACT STATED THAT SEVERAL DAYS LATER, THE VEHICLE STARTED AS DESIGNED. THE CONTACT TOOK THE VEHICLE TO BAY CHRYSLER DODGE JEEP RAM (636 15TH ST, PANAMA CITY, FL 32401, (850) 785-1591) WHO WERE UNABLE TO IDENTIFY THE CAUSE OF THE FAILURE. THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360195September 21, 2020
STEERING
TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED THAT THE STEERING WHEEL FAILED. THE CONTACT STATED THAT THE POWER STEERING WARNING LIGHT ILLUMINATED ON THE INSTRUMENTAL PANEL WHILE DRIVING. THE CONTACT USE EXCESSIVE FORCE ON THE STEERING WHEEL TO KEEP THE VEHICLE UNDER CONTROL. THE VEHICLE WAS TAKEN TO TATE DODGE CHRYSLER, JEEP RAM (7139 RITCHIE HIGHWAY GLEN BURNIE, MD 21061 PHONE (410) 766-2560). THE DEALER PERFORMED DIAGNOSTIC TEST THAT LOCATED FAILURE CODE: C221700 (THE ELECTRONIC POWER STEERING MODULE INTERNAL FAILURE). THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V812000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 51,000. *TR*DT*DT*LN *BF *JS*JB*JB*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360253September 21, 2020
ENGINE
TOOK MY TRUCK IN FOR ENGINE LIGHT 12/18/19 PARTICULATE SENSOR PROBLEM. SENSOR CODE CLEARED RETURNED 12/19/19. 6/29/20 RECALL CSN 1, EGR COOLER. WITH THIS WORK HAD TO REPLACE MANIFOLD AND THEN DAMAGED HEAD ENGINE CYLINDER DUE TO DAMAGE BY TECHNICIAN AND HAD TO REPLACE, RETURNED 7/24/20. 7/30/20 ENGINE OVERHEATED, CHECK ENGINE LIGHT ON. FAULT OF LOOSE HOSE CLAMP AND SYSTEM NOT BLED OF AIR, RETURNED7/31/20. 8/4/20 CHECK ENGINE LIGHT ON.EGR COOLER BY PASS ACUTOTUR VALVE NOT WORKING. RETURNED 8/6/20. 8/10.20 CHECK ENGINE LIGHT ON. EGR BYPASS SOLONIDE HIGH RESISTANCE AND NOT ACTUATING, REPLACE ACTUATOR, RETURNED 8/11/20. 8/17/20 CHECK ENGINE LIGHT ON. REMOVED CAM DRIVEN VACUUM PUMP, RETURNED 8/21/20. 8/28/20 ENGINE LIGHT ON AND BLACK SMOKE AND OIL SPRAYING OUT THE BACK. TRUCK TOWED BACK TO DEALER SINCE IT WOULD NOT START. MAIN ENGINE GASKET BLEW AND TOTALLED ENGINE. DEALER STILL HAS TRUCK AS OF TODAY 9/21/20 TO REPLACE ENGINE. ALL ISSUE HAPPENED WHEN DRIVING THE TRUCK. I HAVE ALL WORK INVOICES IF NEEDED. I APPLIED FOR BUY BACK BUT WAS REFUSED DUE TO STATE GUIDELINES FOR LEMON LAW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360334September 21, 2020
SERVICE BRAKES, ENGINE
WHILE BACKING UP AN INCLINED DRIVEWAY ONTO A BUSY ROAD THE REAR BRAKING ASSIST ACTIVATED WITHOUT CAUSE, SHUTTING OFF THE ENGINE, LEAVING ME EXPOSED TO ONCOMING TRAFFIC. WE WERE ABLE TO RESTART AND PULL BACK INTO THE DRIVEWAY SO THERE WAS NOT AN ACCIDENT BUT IT WAS A VERY DANGEROUS SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360345September 21, 2020
STEERING
STEERING SUDDENLY STOPPED WORKING WITHOUT WARNING. THERE WERE NO WARNING LIGHTS OR PROBLEMS. I WAS LUCKILY JUST LEAVING WORK AND ONLY GOING ABOUT 10 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360346September 21, 2020
STEERING
WHILE MAKING ROUGHLY 90 DEGREE TURNS IN EITHER DIRECTION, THE ELECTRONIC POWER STEERING FAILED ALMOST CAUSING ME TO WRECK WITH ANOTHER VEHICLE THAT WAS STOPPED AT A STOP SIGN. THE STEERING DOESN'T JUST QUIT WORKING, IT'S AS IF THE STEERING WHEEL WON'T MOVE AT ALL. THE TRUCK WOULD BRIEFLY FLASH ON THE DASH 'SERVICE POWER STEERING' AND A CHIME COULD BE HEARD BUT THE CODE WOULD DISAPPEAR QUICKLY. IT DID NOT LEAVE THE CODE IN 'MESSAGES' ON THE DISPLAY. THIS IS A TRUE SAFETY HAZARD WITH SOME RAM TRUCKS ALREADY BEING IDENTIFIED AS HAVING THIS ISSUE. THE STEERING ALSO DOES THIS WHILE SITTING STILL. A PHOTO WAS TAKEN WHILE STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360057September 20, 2020
FUEL/PROPULSION SYSTEM
THE FUEL TANK STRAPS AND MOUNTING BRACKET RUSTED OUT AND DISENGAGED FROM THE TANK . FRONT PART OF THE TANK HANGING DOWN . VERY DANGEROUS . DODGE DOES NOT HAVE A RECALL FOR 2013 RAM 1500. THEY NEED TO ADDRESS THIS ASAP LIKE THEY DID FOR PREVIOUS YEAR VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11359981September 19, 2020
UNKNOWN OR OTHER
THE ISSUE OCCURS BOTH STATIONARY AND IN MOTION. THE 12" INFOTAINMENT SYSTEM DOES NOT PLAY ANY SOUND OR ALLOW THE VOLUME TO BE ADJUSTED. THE SIRIUSXM FEATURE SHOWS A PERPETUAL LOADING SCREEN BUT NEVER ACTUALLY LOADS THE APP OR PLAY MUSIC. THE ISSUE IS EXTREMELY DISTRACTING AND TEMPTS DRIVERS TO TRY AND FIDDLE WITH IT WHILE DRIVING WHICH CAN LEAD TO DISTRACTED DRIVING. THE ISSUE ALSO PREVENTS BLUETOOTH HANDS-FREE CALLING FROM BEING USED TEMPTING DRIVERS TO TEXT OR PERFORM A NON-HANDS FREE CALL WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11359829September 18, 2020
UNKNOWN OR OTHER
THERE HAS BEEN A RECALL ON THE EGR COOLER (VB1/NHTSA 19V-757) FOR ALMOST ONE YEAR. OUR DEALER (LARRY H MILLER RAM) IN SANDY UT KEEPS TELLING US THAT FCA HAS NOT MADE THE PARTS AVAILABLE TO FIX THE DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355529September 17, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
WATER IS LEAKING INTO THE LEFT HEADLIGHT HOUSING WHICH CAUSES THE TURN SIGNAL TO MALFUNCTION, SIGNIFICANT FOGGING AND CONDENSATION IN THE HEADLIGHT ASSEMBLY UNIT WHICH REDUCES VISIBILITY FROM THE HEADLIGHT AND CAUSES AN ERROR MESSAGE. THIS ISSUE IS CONSTANT SINCE IT BEGAN AND HAS NOT IMPROVED. THIS IS VERY UNSAFE AND IS A DEFECT IN THE DESIGN OR MANUFACTURE OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355564September 17, 2020
FUEL/PROPULSION SYSTEM
AFTER FILLING GAS TANK, GAS GAUGE SPORADICALLY GOES TO EMPTY AND LOW GAS LIGHT COMES ON. HAPPENS PRETTY MUCH EVERY TIME I FILL THE TANK. HAPPENS OUT OF NOWHERE WHILE DRIVING AND DURING STARTUP. ALSO SHUTS DOWN REMOTE START DUE TO LOW FUEL WARNING. 45000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355586September 17, 2020
ENGINE
TL* THE CONTACT OWNED A 2015 RAM 1500. THE CONTACT STATED THAT WHILE HIS SON WAS DRIVING AT 70 MPH, AN ABNORMAL ODOR APPEARED AS FLAMES WERE UNDER THE HOOD. THE DRIVER MERGED TO THE SIDE OF THE ROAD AND EXITED THE VEHICLE WHEN IT ENGULFED IN FLAMES. THE DRIVER SUSTAINED MINOR BURNS TO BOTH LEGS. THE FIRE DEPARTMENT WAS CONTACTED AND EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE POLICE TOWED THE VEHICLE TO THE CONTACTS HOUSE WHERE IT WAS PENDING AN INSPECTION BY THE INSURANCE COMPANY. THE DEALER BUCKALEW CHEVROLET (1100 I-45 S, CONROE, TX 77301) WAS CONTACTED WHERE THE CONTACT PURCHASED THE VEHICLE ON AUG 7,2020 AND INFORMED THE CONTACT THAT THE REPAIR WAS PREVIOUSLY COMPLETED FOR NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT A TECHNICIAN WOULD COME OUT TO HIS RESIDENTS BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.*DT*JB
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11355357September 16, 2020
STEERING
CUANDO ME DISPONIA A SALIR DE MI RESIDENCIA, ENCIENDO EL VEHICULO ,SALE UN AVISO CON EL SIMBOLO DE UN VOLANTE O GUIA Y DECIA DAR SERV DIRECCION HIDRAULICA Y EL VOLANTE SE PUSO DURO Y NO SE PUEDA CASI JIRAR. ' WHEN I LEFT MY HOME (RESIDENCE) I STARTED THE VEHICLE, I SAW A WARNING SYMBOL INDICATING A STEERING WHEEL OR GUIDE AND IT SAID TO GIVE SERVICE , TO HYDRAULIC STEERING WHEEL, AND THE STEERING WHEEL BECAME HARD AND ALMOST UNABLE TO TURN IT'. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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