Ram 1500 Complaints

11,877 consumer complaints on file.

#11463725May 7, 2022
SUSPENSION, STEERING
I can’t steer the vehicle even after new tires,alignment , lots of play in steering wheel and it goes where it wants. I can not drive it anywhere
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463683May 6, 2022
ELECTRICAL SYSTEM, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The antilock brake system and the electronic brake system light came on when I started my truck. I’m not the first to have issues like this ram needs to issue a recall to fix these safety related problems!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463514May 5, 2022
ELECTRICAL SYSTEM, ENGINE
The vehicle shut off while in motion, slammed itself into park also while in motion, and applied the emergency brake in the middle of a busy intersection. It is currently at the dealership where they can find nothing wrong It
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463384May 4, 2022
SERVICE BRAKES, POWER TRAIN, ENGINE
The parking brake started displaying not available on the heads up display. It did this several times within 5 minutes. When I was coming to a stop at around 5 mph the vehicle shifted into Park and set the parking brake and stopped. The engine stopped as well. I had to restart the vehicle to get it going and the check engine light was on after that.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463383May 4, 2022
ENGINE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
In July-2021 soon after purchasing Ram truck with EcoTec V8, I was slowing down to enter a driveway, at very slow speed of 2-3 mph and turning right and the truck stopped and shut the engine off. There was a car behind me that had to stop to avoid me. Then in April-2022 when slowing down in a residential neighborhood to make a left turn the truck abruptly stopped again, and shut off the engine. Some sort of error message flashed about Auto Braking disabled. This was in the middle of a roadway and both times could have caused significant accidents. It has not been confirmed by a dealer. There are Ram owner forums that talk about this issue at length and most end with the dealers dismissing the issue because they can't reproduce it but it is a very serious safety issue that appears to be affecting at least the 2020-2021 EcoTec mild hybrid V8 engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463211May 3, 2022
SUSPENSION
Air suspension system fails in cold weather. Thousands of confirmed cases. https://www.facebook.com/groups/292298311479202 A class action in Canada. A whole business is taking advantage of removing these parts. airdelete.com My air suspension leaked out during a trip, warning lights, vehicle's air suspension dropped to the frame. No suspension resulted in a very bumpy, dangerous immediate driving conditions. Once the drive became bumpy, two hops for every bump in the road. Steering became difficult due to driver instability. Passengers became sick, vomiting due to bumpy ride. Passengers became unstable, hitting head on ceiling even while seat belted.
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#11463283May 3, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2013 Ram 1500. The contact stated that while inspecting the vehicle he noticed that the gas tank strap was hanging down. The manufacturer was contacted and a case was opened. The manufacturer's customer service representative advised the contact to call the dealer to schedule a diagnostic test. The contact stated that he received an extended warranty letter for the fuel tank strap. The contact was relating the failure NHTSA Campaign Number: 18V160000 (Fuel System, Gasoline) however, the vehicle was not included in the recall. The failure mileage was 55,623.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463035May 2, 2022
AIR BAGS, ELECTRICAL SYSTEM, POWER TRAIN
Air bag light came up. Headed to nearest mechanic he said there was a recall on airbags for this type of vehicle. Made an appointment on dealer. On my way engine light came up and vehicle started shaking
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463072May 2, 2022
STEERING:STEERING CONTROL MODULE, STEERING:RACK AND PINION
The contact owns a 2017 Ram 1500. The contact stated while attempting to drive the vehicle, the vehicle lost power steering functionality. The contact stated that the power steering warning light was illuminated. The contact had the vehicle towed to a dealer where it was diagnosed and determined that the electronic power steering (EPS) module needed to be replaced. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463132May 2, 2022
STEERING
Driving home from work , as I slowed to turn on to the road that takes me home , I lost power steering, for a brief second I thought I was gonna crash into a on coming vehicle. It then came back and I was able to regain control. The power steering in getting increasingly worse and is happening all the time .there are no service lights displayed, but I am nervous to drive the vehicle. I have taken it to the dealership where the truck was purchased but they have directed me to an actual ram dealership, they said it will be covered under my manufacturer's warranty being that it only has 26,000 miles . This issue is becoming increasingly problematic and stressful since this is the only vehicle I have to drive . I work 1 hour away from home and I am becoming scared to drive it but have no alternative to get to and from work .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462931May 1, 2022
ENGINE
exhaust manifold bolts broken on both sides which is allowing exhaust gases to leak out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462930May 1, 2022
ENGINE
I was coasting to a stoplight to make a right turn. Just as I am starting the turn the truck's engine shuts off. I have enough energy to make the turn and coast to a stop. I put the truck in park and started it back up. It was a busy intersection so luckily I had enough time to get out of the way, otherwise, this could have caused an accident. There were not any mechanical issues or warning lamps/indications before the truck shut off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462915May 1, 2022
ENGINE
On at least 12 occasions since purchasing the vehicle new, when driving at low speed (below 20 mph) the vehicle stalls. The engine turns off, leaving the vehicle undrivable in the middle of a road. This presents a significant safety issue as it leaves the driver stranded and vulnerable of an accident. The hazard lights are automatically triggered. The following information presents on the screen: “park brake auto engaged. Press brake plus push switch to release. Safe hold temporarily disabled.” In order to re-start the vehicle, the ignition must be turned completely off and then restarted again. The check engine light is illuminated (sometimes) and other times it is not. When illuminated, the following codes are present: P1C64, Hybrid Perf. Engine Speed Below Target During Autostart. Dealership refuses to acknowledge the issue (says cannot reproduce problem). The problem is intermittent, but is a significant safety hazard for the driver, passengers, and others on the road. Most recently (today) the failure happened in the middle of a busy intersection with cars coming at me. The first failure happened with only 1,200 miles on the vehicle. Vehicle now has 27,441 miles and problem continues with no resolution from Dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462708April 29, 2022
SUSPENSION, STEERING, STRUCTURE:BODY
Suspension is air ride and is defected. It stops working and makes the truck bounce with any disturbance/bump on the road. Truck sways from side to side. Have had to replace the front axles/joints and the front end alignment. The mechanic stated that something was welded (that shouldn't have been) probably was caused because of the suspension. Every now and again the warning message "service suspension" comes on but not every time it happens. I haven't had the money to have it inspected because I put a lot down on the vehicle and to have the front end repaired. Our insurance wouldn't cover the claim.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462772April 29, 2022
SERVICE BRAKES
when I pulled to release my emergency brakes the pull to release handle broke. Had a really hard time trying to release brake. brake can still be set, but no release. was plastic that broke.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462796April 29, 2022
ENGINE
Header bolt has broken off and have exhaust fumes being released from the engine compart that should be going thru the header and out the exhaust pipes. The dealer is aware and wont repair due to out of warranty when this issue is hazard to the people and the environment
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462801April 29, 2022
ENGINE AND ENGINE COOLING, ENGINE
The contact owned a 2015 RAM 1500. The contact stated that she observed that oil was spotting her driveway intermittently. The contact stated no warning light was illuminated. The contact checked the engine compartment and observed that the coolant reservoir fluid was very dark-colored. The contact observed that there was engine oil in the coolant reservoir. The contact had the vehicle towed to a dealer. The vehicle was diagnosed that the oil cooler failed to cause coolant to run through the entire engine system. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was 84,855.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462666April 28, 2022
SUSPENSION
Front air suspension failed. This is a problem with these trucks and ram won't do anything....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462591April 28, 2022
ENGINE, FUEL/PROPULSION SYSTEM
April 12, 2022 multiple warning lights ( check engine, electronic throttle, etc. ) appeared, screen warning to get to dealer to service. April 13, 2022 visited local dealer, earliest to service April 20, 2022. April 16, 2022 limp mode, restarted vehicle, restored normal operation with warning lights still showing. April 18, 2022, dealer serviced and stated fixed. April 19, 2022, warning lights and limp mode while driving on highway at 70 MPH. Managed to get to side of road in traffic, waited for break, turned around home. April 20, 2022 vehicle to dealer to repair. Still there as of April 28, 2022. "Star Case" opened. All diagnostics failed to locate problem, now trying various inspections / repairs per FCA technical. Dealer advises they have another similar vehicle ( 2021 Jeep Gladiator Eco Diesel ) with exact same situation so this is not one odd vehicle. Further extent of affected vehicles unknown. Safety issue due to vehicle going into limp mode with no warning, causing difficulty driving in traffic, especially at highway speeds, and risk of accident. Dealer and this owner note that all of this happened right after dealer completed recall for exhaust fluid software system. It appears likely that something done with this recall triggered these problems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462384April 27, 2022
STEERING
The electric power steering assist is not working on my 2016 ram 1500 and there is a recall on certain 2015-2016 rams on this issue where the circuit board was contaminated which caused the failure (recall S19) I contacted Ram on this and they told me that my truck is not one of them as it was made in 2015 before they put in the faulty circuit boards. My truck is doing exactly what the recall says happened to the other trucks and how can Ram be absolutely sure my truck did not get one of the bad circuit boards. It was made in 2015 and is a 2016 edition which is what the recall covered. It may be Vin specific but as my truck has the same exact symptoms, I feel this recall should be expanded. The vehicle has not been checked yet but I am told that there are no open recalls on my truck so I feel they will charge me whether it should be recalled or not. there are no warning lamps on . In closing I believe that if my truck has the same symptoms as the recall then the board should be replaced no charge by Ram as it was in the "Vin specific models"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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