Ram 1500 Complaints

11,877 consumer complaints on file.

#11488731October 11, 2022
AIR BAGS, SEAT BELTS
The contact owns a 2017 RAM 1500. The contact stated that while driving approximately 35 mph, the vehicle T-Boned crashed into the side of a delivery truck. During the crash, the front end of the vehicle sustained severe damage but no air bags were deployed and the front driver-side seat belt failed to secure the driver causing the driver to make contact with the steering wheel. The driver sustained a fractured sternum, head, neck, and back injuries and was transported by ambulance to the local hospital for medical treatment. A police report was taken at the scene and the vehicle was towed away. The cause of the failures was not yet determined. The manufacturer was not contacted. The local dealer was notified of the incident. The failure mileage was 71,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11488740October 11, 2022
FUEL/PROPULSION SYSTEM, ENGINE
My truck has a recall NHTSA CAMPAIGN ID: 22V406000. The truck will randomly die while on the highway forcing me to pull over 3 lanes with no power at all, then the truck will not start for 5 minutes. I brought the truck to the dealer and they will not fix the problem and told me they don’t have a fix yet and it’s expected late 2023. I use my truck for work to pick up equipment and need it almost on a daily basis. I called Chrysler and they said the same thing. I asked if they would buy it back butthey told me it doesn’t qualify for a buyback. It’s not safe to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488577October 10, 2022
AIR BAGS, SEAT BELTS, SERVICE BRAKES
The airbag(s) and Seat belt tensioner failed, and yes, the vehicle is available for inspection upon request. I was in a full frontal collision at 45 mph, the airbags did not deploy, and the seatbelt did not tighten or lock. I was thrown all over the truck and suffered several severe injuries, some of which may be permanent. RAM was notified and had stated everything was fine with the truck. But after detailed inspection by the collision center, they disagree and feel there was a malfunction. The insurance company after visual inspection also feels there was a malfunction. There is substantial frame damage, and the front of the truck was crushed. There were no warning lights or symptoms of failure previous to the incident.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11488492October 8, 2022
ENGINE
Check engine light, replaced plugs & coil pack & had to have engine overhauled. $5000 later & now check engine light again valve cover leaks, needs evaporate solenoid & o2 sensor. Service air bag system light comes on. Only 120000 miles when started all this. 79000 miles when I bought in 2018 & the uconnect system, backup, radio & everything went out. It’s a lemon.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488326October 7, 2022
FUEL SYSTEM, DIESEL
The contact owns a 2015 Ram 1500. The contact stated while at a stop light and attempting to accelerate the vehicle stalled, causing the driver behind the contact to slam on the brakes. The contact was able to restart the vehicle and while pulling into a parking lot the vehicle stalled again. There were several unknown warning lights illuminated. The vehicle was towed to the dealer to be diagnosed. The dealer stated that the vehicle had experienced the failure listed in NHTSA Campaign Number: 22V406000 (Fuel System, Diesel). The contact was informed that the vehicle would be repaired out of pocket because the vehicle was a Canadian vehicle. The vehicle was not repaired. The manufacturer was contacted, and they also stated that the vehicle was a Canadian vehicle, and they would not be able to cover the cost of the repair. The failure mileage was 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488384October 7, 2022
VISIBILITY/WIPER
My drivers side sun visor is broke and keeps falling down in front of me while I'm driving causing a serious safety hazard. This is an event that happened, My Wife and 2 other friends are driving from phoenix to LA. the sun visor has broke at the pivoting point in which it holds up the main weight of the visor (not the spot where you would click it into) as we are driving the visor randomly comes out and falls down enough to block my vision and startle me only thing hold it up is the wire connection. this keeps happening which makes it very difficult to drive. in addition I'm now unable to block the sun from blazing into my eyes while driving at sunset and sunrise. I'm also filing this complaint because while searching online for a fix I noticed that there are a lot of people having the same issue so I'm trying to bring awarness to the problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488429October 7, 2022
UNKNOWN OR OTHER, BACK OVER PREVENTION: WARNINGS
Rear backup camera has no grid lines and is grainy/hard to see. Dealer troublshooted problem, determined radio to be defective. Ram/Stellantis refuises to replace radio due to "software malfunction" to be addressed in undisclosed update.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487966October 5, 2022
ELECTRICAL SYSTEM:IGNITION, ENGINE
The contact owns a 2015 Ram 1500. The contact stated that while attempting start the vehicle using the manual key, the vehicle failed to start. The key not in ignition message was displayed. The contact called the dealer but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the dealer. The approximate failure mileage was 110.000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487989October 5, 2022
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA, VISIBILITY/WIPER
The contact owns a 2020 Ram 1500. The contact stated that while starting the vehicle, the passenger's side windshield wiper and the rearview camera were inoperable. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 46,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488007October 5, 2022
ELECTRICAL SYSTEM
Every time I travel thru the New York Metro region my Navigations starts "updating" and going blank, or starting telling me I am located in an area I am not even near like a walkway or a river. Have contacted Dodge and Sirius multiple times on the issue and both point the finger at each other. No other component of the system are having a problem, like the radio, climate control, etc only the navigation system and only when I am in the New York Metro area. I have picture to show the issue and have almost crash a number of times trying to fix the navigation while driving in the area.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488015October 5, 2022
STEERING
The contact owns a 2013 Ram 1500. The contact stated that while driving at approximately 55 MPH, the electronic power steering warning light was illuminated. The steering wheel seized and the contact was unable to operate the vehicle. The vehicle was towed to a friend's residence where a diagnostic reader was used and the failure code for the electronic power steering module (EPS) was retrieved. The contact stated that the local dealer was made aware of the failure; however, they confirmed that the VIN was not included in a recall. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 156,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488069October 5, 2022
STEERING
Electric steering goes out without warning. Could start working at any time later. Definitely a hazard to drive. Took it in for repair and of course it was working and had no code.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488086October 5, 2022
AIR BAGS, SEAT BELTS, FORWARD COLLISION AVOIDANCE: WARNINGS
My vehicle had issues in which all safety features have been turned off in the truck in June of 2022. Two dealerships have determined that it is a module but Ram has not been able to get the part now going on 5 months. Airbags, Lights, Safety features are all not working. I have tried to escalate but no response. I keep being told month after month that this will be corrected but still nothing. This is a major concern as this is a vehicle that has to be used and yet it is completely unsafe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488110October 5, 2022
FUEL/PROPULSION SYSTEM
Engine fuel pump failed and sent metal shavings throughout the fuel system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487844October 4, 2022
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
Dash digital display screen completely black and not working. The truck was driving fine the day we noticed the screen being black but could not determine speed or anything else. Now the truck will not start.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487592October 3, 2022
POWER TRAIN
Transmission slipping out of gear shifting to park while braking and downshifting occurs
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487408October 1, 2022
ENGINE
Vehicle has extremely rough cold starts, only after vehicle sits overnight and happens every single time on a cold start up. Vehicle will spit and sputter and nearly stall out. RPMs on the tach will jump from 1,500 to over 3,000 and rumble spit, stumble and sputter anywhere from 10 to 40 seconds before it ultimately settles out and idles out. Vehicle has been into the dealership now twice to be serviced and they won't fix it. First time the dealer said, "no codes, there is nothing wrong" and gave it back to me. I took a video of the issue called the dealership back, showed them the video and asked them to fix it. They then kept the truck for a full week. During that time, they acknowledged that 7 of 8 cylinders misfired on startup but that they could not find a fix for the issue. They stated that I probably had bad gas and that I should try different gas. I tried gas from numerous stations and always use 91 octane and the issue is still there on every start up. I'm afraid to drive my vehicle any distance from home or overnight as I may get stranded, and I have kids.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487245September 30, 2022
UNKNOWN OR OTHER
The touch screen in my vehicle, that controls everything from heat& A/C, GPS, radio, heated seats/steering wheel, and also connects with my phone. It automatically changes constantly without warning causing me to have to switch back or turn off what it may have turned on. It changes my directions when I use it to go to unfamiliar places forcing me to briefly take my eyes off the road to navigate the screen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487304September 30, 2022
STEERING
The contact owns a 2013 Ram 1500. The contact stated that while driving through a curve at 15 MPH, the power steering assist failed without warning. As a result of the failure, the contact lost control of the vehicle and drove into the front yard of a residential property almost crashing into a tree. Due to the failure, the contact towed the vehicle to an independent mechanic where it was diagnosed with a defective rack and pinion. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 118,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487182September 30, 2022
VISIBILITY/WIPER
The visor swivel latch to the headliner malfunctioned (without warning) when attempting to move it to the side. This resulted in the visor immediately falling and dangling in front of my face with an inability to see the road. I almost crashed into another vehicle. Research on this issue shows it is a fairly common problem on this model vehicle. After removal of the visor, a fracture of the plastic swivel is clearly evident. I have the visor for inspection if you want to see it. Unfortunately, my vehicle is just over the warranty period at 40,800 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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