Ram 1500 Complaints

11,877 consumer complaints on file.

#11491270October 28, 2022
ELECTRICAL SYSTEM
Constant problems with the 12” screen and radio since day 1.LOTS of discussions online about all the problems with the screen locking up when searching for a SiriusXM signal. This become a safety issue because I can’t turn down or up volume for warnings or traffic data etc. I’ve gone to dealership multiple times and they’ve even replaced the radio without success. I’ve spends at least 60 hours over the course of 2 years taking to dozens of people at at least four different companies or groups. Depending on who you talk to you will get different information. This needs to be a forced recall because it is. It an isolated incident and is widespread.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491272October 28, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, VISIBILITY/WIPER
U-Connect, navigation, back up camera, screen, ac/heat controls, phone, radio, wipers, seat vents/heat all effected....navigation will not stop navigating when canceling route, back up camera stayed on over 3 hrs while I was driving which lit up everything behind me, phone when connected calls random numbers when I'm not even trying to make calls, radio jumps from station to station with out being touched. Wipers periodically come on by themselves when not raining and not turned to come on, a constant cluck when radio is jumping from station to station. Seat controls just decide when the want to heat/cool seats on their own. This should be a safety recall as trying to keep the phone from dialing 911 and other numbers you must take your eyes off the road, the back up camera remaining on consistently is dangerous as well. Dealer says about 1500 to change it out.. Recall this system please!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491326October 28, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2020 Ram 1500. The contact stated that while her husband was driving at a slow speed, the vehicle lost motive power and stalled. The driver opened the door and the alarm engaged. There were no warning lights illuminated. The vehicle was towed to the local dealer where it was diagnosed that the rear electrical wiring harness was corroded, and water had entered the vehicle and damaged the unit. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 5,100. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491190October 27, 2022
ENGINE
Repair made to address Safety Recall VB1/NHTSA 19V-757 failed after 2.5 years. FCA is unwilling to reimburse nor cover the repair saying it was outside of the two year window. This was a SAFETY recall, shouldn't the repair to address last longer?!?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491209October 27, 2022
TIRES
Tires had 1500 miles on it; Front right tire low pressure warning came on; Reading 19 PSI; Inflated tire back to proper PSI; Less then 24 hrs later, PSI was reading 24; Took tire off and sprayed down with soap water; approx. 5 pin size holes were causing the soapy water to bubble. Asked mechanic to put spare on back right tire and relocate back right tire to front right tire. He also sprayed down the back right tire while it was off the truck and again, approx 3 pin size holes were visible with soapy water; Brought vehicle back to dealer; They replaced what was the original front right tire, but would not replace any other tire since they found no issue since it was holding the PSI; Would not test the other two tires on the left side because again they were holding the pressure. Was told if problems comes back, need to address with Bridgestone/Firestone. These tires are 275/55/R20
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490938October 26, 2022
ELECTRICAL SYSTEM, VISIBILITY/WIPER
The 8.4" infotainment screen freezes up at random times. This is an ongoing recurring issue. This is not only a comfort/convenience/entertainment annoyance. This also disables safety equipment, for example the back-up camera and the windshield defrosting via the climate control system. While I have reached out to the manufacturer for guidance, I have not taken it in for service. There are no warning lamps or indicators of malfunction. This has not resulted in any accidents yet, although I can plainly see the potential.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491022October 26, 2022
FUEL SYSTEM, DIESEL
The contact owns a 2017 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490972October 26, 2022
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
This vehicle was purchased on 03/09/3022. After the purchased I start noticing the following. The light indicator on, vehicle stopped while driving, the motor idling, the radio data compromised, the horn blowing by itself, the tire indicator constantly comes on, and the mileage rotates while vehicle is sits. I’ve taken the truck to the dealership which malware was abstracted from the vehicle; which fixed everything but, it returned remotely. Additionally, while driving on the freeway, the vehicle stopped in the middle of the freeway!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490774October 25, 2022
STRUCTURE
The contact owns a 2019 Ram 1500. The contact stated that upon cleaning the tailgate, the driver's side cable of the tailgate loosened, and the bolts fractured. The loosened cable struck the contact on his left leg. There was no injury sustained. The vehicle was taken to the dealer where it was diagnosed that the bolts needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the dealer as the VIN was not included in a recall. The failure mileage was approximately 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490798October 25, 2022
FUEL/PROPULSION SYSTEM
At the gas station pump notch on the gas nozzle getting stuck in the truck filler neck (every time i fill up). Very unsafe. sometimes I spend hour stuck at the gas station trying to remove the gas nozzle from my truck. In addition to the gas nozzle getting stuck, the automatic shut off is triggered repeatedly while fueling so that the tank can only be filled in spurts, and that gas spills when the gas nozzle is withdrawn.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490908October 25, 2022
ENGINE
Lifters failed due to mds ram needs to be liable for this problem will be going to a lawyer...... truck knocks badly poor running condition oild and maintenence always done
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490507October 23, 2022
EXTERIOR LIGHTING
The instrument panel one day a few months prior began to go dark and cease to function intermittently. Specifically the digital sections. It has since progressed to never working. This has created a risk as I can no longer receive system information or warnings as a result. Specifically I was unaware that an object in the road severely punctured one of my tires and I had lost all pressure until a concerned driver informed me. There have been no warning lamps leading up to this problem prior to its occurrence and it can 100% be replicated as it hasn’t worked since the last time it went dark. It has not been inspected yet as I have been trying to determine the cause for repair. Everything can be made available for inspection upon request.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490395October 22, 2022
ELECTRICAL SYSTEM, STEERING
I had a failed 48v battery for the etourque system so the 12v battery was no longer being charged. I had a dispute with the dealer so I picked up the truck and began to drive home. As the generator/alternator for the etourque system was not able to charge the 48v and 12v batteries due to the 48v battery fault, the engine and all systems were running on whatever charge was left in the 12v battery. When the battery began to completely discharge, systems began to fail/go offline. Though the engine was still running as I tried to find a safe spot to pull off the road, the electric power steering failed. Unlike a traditional hydraulic power steering system failure where the wheel can be turned easily at speed and with effort at minimal speed, I was almost unable to turn the wheel at all at over 30 miles per hour. I had to pull as hard as I could to turn at a limited radius until I barely made it to a safe location off the road. The electric power steering system makes it nearly impossible to turn the steering wheel if it loses power. I am a large male and someone weaker or smaller may not have been able to turn the wheel at all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490100October 20, 2022
UNKNOWN OR OTHER
2016 DODGE RAM. CONSUMER WRITES IN REGARD TO PARTS BEING UNAVAILABLE TO PERFORM SAFETY RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490142October 20, 2022
ELECTRICAL SYSTEM, ENGINE
Will it looks to be a problem with the 2022 ram e torque system and there are a lot of complaints same as mine stalling at the stop changing heating settings at a stop it stalls and just poor performance with hesitation if you are at a stop wanting to turn and waiting for oncoming traffic make sure you have enough time to proceed with the 3 second delay when pulling out the 3 seconds could mean your life its been to the dealer a few time and there is nothing wrong i disagree if you don't have the response from the time you press the peddle and the time you start to mo9ve is a 3 second delay something is wrong even when i disengage the e torque it still does the same thing Hay ram get a fix before someone gets killed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489907October 19, 2022
ELECTRICAL SYSTEM, STEERING, UNKNOWN OR OTHER
INTERSECTION,I PROCEEDED TO TURN LEFT, THE WHEEL TURNED TO THE RIGHT AND LOCKED i STRUIGGLED TO CONTROLD THE VEHICLE, DESPERATELY TRYING NOT TO HIT A MAN CROSSING THE STREET IN A WHEELCHAIR. i LOST CONTROL, JUMPED A CURVE AND HIT A LIGHT POLE. MY FACE HIT THE STEERING WHEEL. FOUR OF MY TEETH WERE KNOCKED LOOSE. IHAD TO HAVE THEM PULL DUE TO AN INFECTION. MY HEAD AND NECK WAS JERKED AROUND TWICE. I WAS IN SHOCK & TERRIFIED I DROVE HOME CALLED MY SON, HE IMMEDIATELY CAME TO DRIVE THE TRUCK TO MY HOME, I MANAGED. MY DENTIST PULLED THREE TEETH AND THEN ONE MORE BECAUSE THEY BECAME INFECTED. THIS STEERING PROBLEM WAS NOT NORMAL., NO FLUID LOSS, N0 WARNING. MY TRUCK HAD BEEN IN THE SHOP 4-6 WEEKS PRIOR A COMPLETE DIAGNOSIS WAS CONDUCTED. THERE WAS NO INDICATION THAT THIS WAS AN ISSUE, HAD I TURN TO THE RIGHT I WOULD HAVE CAUSED A MAJOR ACCIDENT ON THE FREEWAY. INSTEAD OF GOING HOME THAT NIGHT i WAS GOING TO SEE MY 6 YEAR OLD GRANDDAUGHTER. MY INSURANCE COMPANY TOLD ME TO PLACE IN THE SHIOP. AFTER THE REPAIRS THEY SAID THEY WOULD NOT COVER THE $5,000 REPAIR BECAUSE THEY DISCOVERED IT WAS A WEAR AND TEAR. THIS IS FALSE. I CALLED FCA they informed me that my warranty was out. I telephoned them several times to inform them this was not a warranty issue. The same issue for the recall, reoccurred. it wasn't unit I informed them of my injury, then they informed me they would send someone to investigate. They sent their Engineering Analysis associates/Bosch Automotive Services Solutions to exam the repaired vehicle. It was at that point they read the report from Lithia Dodge Ram, the dealer my deceased husband purchased this death trap and examined it, but they could not find no evidence of a manufacturing issue, no evidence of power steering, electrical nor the throttle. Well, this is a problem because my invoice I was given and I was advised the report code stated it was electrical steering rack, a manufacturer problem THOUSANDS COMPLAINED. #ACCOUNTABILITY!
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11489951October 19, 2022
UNKNOWN OR OTHER
Rear back window from trim and headliner water is coming inside from too
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489977October 19, 2022
POWER TRAIN
The contact owns a 2014 Ram 1500. The contact stated while pulling out a parking space with the driver’s side door opened, the vehicle would not accelerate as needed. The contact was concerned that the transmission had seized without warning. The contact closed the door, turned off and restarted the vehicle, and the vehicle operated as needed. On another occasion while reversing into his driveway, he opened the driver’s side door to prevent the vehicle from driving over the sidewalk and the transmission seized and would not go forward or reverse. The dealer was contacted and notified of the failure. The contact was informed that the issue might be related to a possible safety feature the vehicle was equipped with. The manufacturer was not contacted or notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490063October 19, 2022
FUEL/PROPULSION SYSTEM, ENGINE
My 2017 Ram ecodiesel fuel pump went out on the road. Completely died, had no steering nor brakes. The truck was stalled in the middle of the road due to the high pressure fuel pump and I had to get towed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489914October 19, 2022
ENGINE, FUEL/PROPULSION SYSTEM
2022 Ram 1500 Vehicle with approximately 9000 miles, has stalled now twice while driving at speeds of 25 to 35 miles per hour and soon after shifts into park, and then will not start. One was on a busy street that caused risk of near accident, another was in neighborhood. Vehicle was towed after first stall, but dealership only saw stall on computer but did not have any codes or repairs identified. Vehicle also would not start on more than one occasion. Dealership cannot get in to service for 3 to 4 weeks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ram 1500