Ram 1500 Complaints

11,877 consumer complaints on file.

#11489737October 18, 2022
POWER TRAIN
The powertrain system wore out after only 68,000 miles on the vehicle. This could have caused the axles to lock up going down the road. The dealer is now replacing the powertrain at a cost of $4000 to us. The powertrain on this vehicle was recalled twice and repaired supposedly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489847October 18, 2022
AIR BAGS
The contact owned a 2018 Ram 1500. The contact stated that while driving at approximately 55 MPH, the vehicle crashed head-on with a Ford Focus. There were no warning lights illuminated. The driver sustained injuries to his lower back, neck, and head, and medical attention was provided. The passenger seat occupant sustained injuries to her chest, lower back, and head. The air bags did not deploy. A police report was filed. There was no reported fire. The vehicle was towed to a towing lot and then to a body shop. The contact called the local dealer but the vehicle was not diagnosed or repaired. The vehicle was deemed a total loss. The manufacturer was contacted and sent an investigator to evaluate the vehicle and reported that while driving at 55 mph there was not enough G-force for air bag deployment. The failure mileage was approximately 59,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11489861October 18, 2022
ENGINE
The Ram 1500 has a exhaust manifold leak, drives side. Loud noise at start up then quiets down after warming up. The repair parts are on a national backorder. I fear there is a possiblity of fire under the hood (25 years as a firefighter). The truck is parked waiting on a call from the dealer for parts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489875October 18, 2022
STRUCTURE:BODY
The tailgate recall was supposed to have been fixed, but it didn't work. The tailgate has dropped down at least 4 or 5 times since the supposed recall repair. The last time, it hit the jack on the trailer I was pulling and did quite a bit of damage to the tailgate. I have already submitted this information to Mopar around the 15th and was told I would be contacted within 1 business day, but was not contacted. I have uploaded pictures showing the damage. I have not contacted the insurance company yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489794October 18, 2022
ENGINE
Pulling into my daughter's school this morning, I made a right, then a left into the parking lot/drop off line and the truck shut off completely. The parking brake came on, locked the truck up and automatically shifted itself to Park. Went to ACC mode. I pushed the start button again and all power went off. Pushed a third time and truck restarted. No codes no lights. Took truck to dealer where they hooked up to the CPU and showed no codes. Service advisor said they are seeing this a lot and there is no known repair from Chrysler/RAM. This is first instance where truck shut off. A month ago I got a parking bake default and it would not disengage. I had to turn the truck off then back on to get the brake to turn off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489586October 17, 2022
FUEL/PROPULSION SYSTEM
The Fuel Level Sensor assembly internal of the gas tank failed at 18k miles. A close inspection of the part revealed a manufacturer defect causing an open connection to develop on the carbon track measuring device. This type of situation caused the fuel gauge to go to E causing panic, and warning message appears in display while you are driving and audible alerts go off. I am an electrical engineer and have determined this part has an engineering defect and should be Recalled by RAM. Many complaints on the internet point to this issue and RAM-= is not correcting the issue. They are only using the same [art again for replacement and charging the customer over $600.00
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489674October 17, 2022
FUEL/PROPULSION SYSTEM
HPFP failure causing frequent sudden decrease in propulsion while driving which is in turn endangering me & my family including young children as well as other drivers on the road. The check engine light 100% came on immediately & has been on & off intermittently until about a week ago where it is lit continuously. I am no longer able to drive my vehicle which is needed desperately for work. I immediately reached out to Dodge Ram who states there will not be an available repair for this recall until 2023. I just bought this vehicle 45 days ago & am making payments on it. There must be something that can be done expeditiously. I cannot make these payments if I loose my job. Please reply ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489691October 17, 2022
ENGINE
This is the second time I've reported still no recall. These 5.7 are dangerous, with virtually no miles on them, the camshafts can have a lobe warn down, from oiling issued and the faulty MDS systems in these trucks. Mine stalled in the middle of a intersection with my wife and kids, these engines are unsafe and need to seriously be reevaluated. Also the timing chain guides prematurely wear out, causing excess play in the chain and can jump time and severely loose power or even stall out completely. Recall these engines, or I will make it public via YouTube, and facebook.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489449October 16, 2022
ELECTRICAL SYSTEM
Revision "N" of the Body Control Module (BCM) is defective and causes the door auto door locks to not lock correctly by either either the key fob or the interior lock buttons. This results in the doors not locking and children can open the doors while driving at any speed. Many other reports of this are on the Ram Forums here: https://www.ramforum.com/threads/automatic-door-locks-will-unlock-but-wont-lock.79219/
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489441October 16, 2022
FUEL/PROPULSION SYSTEM, SERVICE BRAKES, ENGINE
I bought my truck brand new with 500 miles on it Oct. 14th 21. I made it to around 70k when the truck would stutter and hesitate to drive. Took it to dealership and said No codes, nothing wrong after 2 days of "checking it". Brought it back at 76k and truck would hardly drive, but yet said they couldn't figure it out and sent me on my way. Was driving home at 85k and truck stalled going 75mph while on a 2 lane highway. The truck rolled to about 30 mph and completely died and locked up steering wheel and activated the E brake as I was almost safely off the road. After trying time and time again, I finally got the truck to start and off the road. Called dealership and was told they wouldn't tow it as it was out of warranty at this point. So I had no choice but to limp it to them 400 miles away. They let it sit over weekend and went to test drive it and drove as it would normally. Sent me back out with it, only for it to happen again at 99k and stall. Same process as before and had to lug it to them out of my pocket. They Finally agreed to replace fuel pump, but out of my pocket conviently since they sent it back numerous times and now out of any warranty. At 105k, I took it back to dealership with same issue as before and was told there was nothing to do and sent me on my way. At 111k it stalled on highway at night and almost caused a major crash as the E brake set it's self while traveling at 45mph in a construction zone. Limped to dealer yet again, and they replaced the EVAP cannister as part of their guessing game. Now today at 115.5k I have dropped it off again for same issue. Stalled while traveling 75 on Interstate and almost caused me to hit a pole as I only have so much room to get off the road before it shuts down. I have since called MOPAR themselves and have yet to hear more as the Dealership has not helped at all. This has ALL transpired over the course of 1 year with brand new 2021 Ram 1500 V6 Penstar. Please help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489357October 15, 2022
UNKNOWN OR OTHER
U connect radio system / screen delaminating/ radio makes phone calls to 911 and other numbers on its own. Controls a/c and heat turns those off and on without anyone touching the controls very annoying,distraction to driver also causes backup camera not to work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489369October 15, 2022
UNKNOWN OR OTHER
7 inch instrument cluster does not come on....started after a software update. This houses all information for safety concerning the truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489388October 15, 2022
STEERING
When leaving/accelerating from a traffic light, the power steering stopped working. I immediately pulled into a parking lot to check power steering fluid...I then discovered this vehicle does not have hydraulic power steering.. It is electric. I got back in the truck to try and get home. The steering worked fine..for about 20 miles. At this time I was at highway speed and not power steering. I weigh over 250 lbs and could turn the steering wheel to get the truck off the road. If my wife would have been driving it could have been much worse. I took the truck to the Dodge dealer; Ron Carter/League City, 409-948-3132; they diagnosed electronic rack and pinion is bad. Must be replaced. After investigating this seems to be a common problem...and it is unsafe... But, for 2013 no recalls. Other years have a recall for this problem. I cannot get any information on this problem from the local dealer. The Manufacture ignores my emails.. Now, it is even worse, for something that is not bad enough for a recall, I have already waited over 70 days for the part to fix the problem. I realize supply chain, etc. But for a vehicle with less than 100,000 miles, and apparently not a Ram problem, why not a part to repair...ESPECIALLY SINCE IT COULD CAUSE SERIOUS HARM...THIS IS A SAFETY ITEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489323October 14, 2022
ELECTRICAL SYSTEM
Touch Screen on radio has peeled up and is bouncing all around from navigation, heat/air, radio and will not power off. Cannot use any function properly or connect the USB functionality. The dealership informed me it was a problem with all 2018 models and we would have to replace the entire screen. This is our opinion should be a recall on the model.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489116October 13, 2022
ENGINE
The contact owns a 2014 Ram 1500. The contact stated that while driving approximately 70 MPH, the vehicle was jerking and he noticed a sudden drop in the gas mileage. No warning lights were illuminated. Additionally, the contact stated that he heard an abnormal ticking sound coming from the engine compartment. The vehicle was taken to the local dealer who informed the contact that the abnormal ticking sound could be associated with the exhaust manifold failure. The vehicle was then taken to an independent mechanic who diagnosed the failure as an engine cylinder misfire. The independent mechanic informed the contact that the engine would need to be dismantled in order to be repaired. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with NHTSA. The approximate failure mileage was 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489216October 13, 2022
STEERING, ELECTRICAL SYSTEM
Electronic Power Steering Failed, Rack and Pinion was replaced and dealer kept the failed component , Was impossible to safely steer the vehicle and maintain control the vehicle, luckily it failed at a location that didn't result in a crash! Failure was confirmed by Dealer and Rack and Pinion had to be replaced. Happened without any prior warnings or symptoms
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489217October 13, 2022
SERVICE BRAKES
I was driving my vehicle and the back tire from the driver side the tire blew out and make my vehicle roll over and the vehicle got total loss the vehicle was unsafe the brakes locked on me when the tire blow out
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11489064October 13, 2022
UNKNOWN OR OTHER
UNKNOWN when driving either Freeway or City there is vibration in vehicle involved often. also the cargo bed slightly shakes and brakes feels like it is tight when releasing you can feel somewhat rubbing the tires.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488901October 12, 2022
ELECTRICAL SYSTEM, ENGINE
Unknown system is causing the vehicle to stall. Has happened three times, once in traffic. I will be cruising slow and applying slight brake pressure, then when I release the brake the engine will cut off, apply emergency brake and shift to park. I then have to start vehicle, disengage emergency brake and put into drive. This has happened on three different occasions making me doubt the safety of the vehicle. Dealer service state no codes were shown and can not duplicate. This needs to be addressed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488722October 11, 2022
STEERING
Rack and pinion loss of power can’t steer it to hard to make a turn or do a lane change
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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