Ram 1500 Complaints

11,877 consumer complaints on file.

#11541107August 28, 2023
STEERING
Power steering will fail intermittently, sometimes for days at a time. Steering becomes difficult at all speeds and failure occurs without warning. Attached is a deposit receipt for 25% of a ram dealer quoted $2,500 steering rack repair for this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541159August 28, 2023
ELECTRICAL SYSTEM
Touchscreen entertainment system is malfunctioning, changing on it's own. It has called 911 on multiple occasions and the rear camera comes on while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541272August 28, 2023
STEERING
My 2013 Dodge Ram 1500, going down the road and the power steering stopped working, almost got in an accident due to the fact I could barely get the truck turned off the highway. It has been parked now for over a month. Mechanic states it needs a rack and pinion, out of stock everywhere, sounds like a multitude of people are having the same problem......so Dodge are you going do a recall and stand by your product?????
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541293August 28, 2023
STEERING
Intermittently loosing power steering at all Speeds. Very scary to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541297August 28, 2023
STEERING
Was driving my 2013 ram 1500 hemi truck to work when all of a sudden my wheel locked up and I lost all powersteering. This is a huge safety concern as there was no warning at all and come to find out after reading this is a very common problem on these trucks and it should not be. It’s extremely dangerous and puts the driver as well as other drivers on the road at extreme risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541299August 28, 2023
POWER TRAIN
Truck shifts into park “ lost power “ Sometimes it shifts into neutral. Always on its own, while I was driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541302August 28, 2023
STEERING
Electronic power steering suddenly went out while driving at a gas station.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541310August 28, 2023
STEERING
The power steering on my 2016 Ram failed and I was unable to move the steering wheel at all. The truck only has 45,000 miles on it! The safety of myself and others were put at risk because I had zero control over my steering wheel since I couldn’t move it. I took it to the Ram dealership to have it looked at. I had to have the entire steering system replaced (steering rack, etc). The dealership had no idea why this happened. They have never seen this issue before and they attributed the issue to a ‘faulty system’. The fix cost me $4500! I contacted MOPAR to see if they’d make this right and they blew me off since my specific Ram does not have a recall currently even though other Rams have had recalls for this exact issue. There weren’t any warning lights until the steering wheel quite moving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541195August 28, 2023
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Driving on wet road, braking system acting strange. Slowed down, dashboard lit up, tried to get off freeway and ended up spinning into wall. Drove home 30 miles on back roads, then slowed down at intersection, dashboard lit up again, parking brake engaged, vehicle locked up, dash kept flashing, could not start vehicle or put in neutral. Dealer states there were multiple failed brake system alerts and had to reset module. Had to tow. Filed a case with FCA in June, have not had a call from case worker, been without a vehicle for almost 3 months because FCA has stated this vehicle may not be safe to drive and that I should not start collision work yet.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11541129August 28, 2023
ENGINE
Engine stopped while driving down a mountain road. Dash said put your foot on brake and push start button. Car emergency brake engaged. No check engine lights or codes. Truck has stopped again about a month later same thing. Took to dealer on July 19th 2023 they couldn’t have it happen while they drove it. No codes. Aug. 25 th 2023 while going through an automatic car wash the same thing happened again same messages still no codes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541011August 27, 2023
FUEL/PROPULSION SYSTEM
Over a year ago I received a recall for my 2014 Eco Diesel 1500 truck for Z46 recall for a high pressure fuel pump, I called numerous time for repair but was told the part was not available. On 6/29/2023 while traveling on the highway, the truck loss power and I had to make an emergency stop on the side of the road, with trucks and cars zipping pass me, I got there safely and called a tow truck. Vehicle was towed to Leith Dodge Ram, in Wendell, NC for repair. They told me the fuel pump exploded and there was shards in the engine. The Service Manager Doug Welch said it would be fixed as they are responsible because of the recall. They don't answer any messages I left and refuse to let me know when I will get my truck back. Please help!!! They need to fix it or replace it. Thank you in advance for your help
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541017August 27, 2023
ELECTRICAL SYSTEM, SUSPENSION, UNKNOWN OR OTHER
2103 Ram 1500 Electronic Power Steering failed or malfunctioned, my vehicle is available for inspection if needed The loss of power steering capabilities put my safety and the safety of my family at risk by the possibility of and accident and injury. The loss of power steering capabilities is still evident and has been electrically verified. The EPS failure has NOT been inspected by the manufacturer, police, insurance representatives or any other agency.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541044August 27, 2023
STEERING, POWER TRAIN
While driving down the road and needing to turn onto side roads or just following curves in the road, power steering has been becoming increasingly difficult requiring full strength to turn the vehicle. This is happening intermittently and happens while in mid turn. Have also noticed that when I’m 4WD, steering is altogether difficult requiring full body strength.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541050August 27, 2023
STEERING
Power Steering not activating immediately at ignition start. It takes 2-3 minutes. It was a few seconds at first, now it has become longer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540937August 26, 2023
STEERING
POWER STEERING QUIT WORKING AND SOMETIMES WORKS INTERMINTENTLY. POWER STEERING QUIT IN THE MIDDLE OF A TURN AND I HAD TO DRIVE THOUGH A FRONT YARD TO AVOID COLLISION. HAS NOT BEEN INSPECTED, CAN NOT TAKE IT IN BECAUSE I NEED IT TO GET TO WORK. NO WARNING LIGHT PRIOR TO FAILURE, LIGHT COMES ON ONCE THE STEERING LOCKS UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540939August 26, 2023
ELECTRICAL SYSTEM
LIGHTING ON INSTRUMENT PANEL CLUSTER WORKS INTERMITENTLY. WHEN IT CUTS OUT, I CAN NOT SEE THE SPEED NOR ANY WARNING SIGNALS. PROBLEM HAS NOT BEEN INSPECTED.NO WARNING SIGNS BEFORE IT GOES BLANK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540884August 26, 2023
STEERING
Power steering light came on and power steering became inoperable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540914August 26, 2023
SUSPENSION
The air suspension on this vehicle continuously fails I've had to replace the rear airbags multiple times as well as the air compressor it will fail while driving down the interstate if it sits overnight will come back out to a truck that's completely on the ground it will fail and drain all the air out of the rear airbags but not the front or the left side but not the right side especially in colder climates. The dealership near my house has told me that this is a major problem that they see all the time and the remedy that they suggested was removing the air suspension and replacing with a aftermarket air suspension delete kit or replacing the entire system which the front air spring and shock assembly each cost $1,800 the rear air spring costs $1,400 and the pump is almost $3,000 the lines all together add up to about $1,000 and the labor to have this done is another two to $3,000 Plus refilling the system with nitrogen the dealership said even doing all of this it might last 2 years it might last 6 months. I did buy this vehicle used and was unaware of the issues that this vehicle has had with this system when I purchased the vehicle I have now found that this is an extremely common problem that the manufacturer has ignored I'm lucky that I am a skilled and experienced driver and am able to handle these issues but if my wife had to deal with this it could have resulted in a major accident crash or her death. When the entire side of the vehicle drops two to three inches out of nowhere at highway speeds. And this is not a single occurrence this has happened at least a hundred times over the last winter and now became more prominent during the hot humid days of summer
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540916August 26, 2023
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
The vehicle has experienced multiple Turbo underboost code causing the vehicle to be put into limp mode without any explanation, Rhyme or Reason. The vehicle once this code is tripped places the vehicle into limp mode at which time virtually all power is lost this is now happened three different times with no explanation completely randomly the last time was when pulling a trailer uphill resulting in a near crash experience and being stranded on the side of the highway I had to force reset the computer by cycling the ignition to get the code to go away there was no problems prior to this code popping up or after. When this occurs it can be extremely dangerous when at highway speeds considering that the vehicle goes into limp mode and you're no longer able to go more than 10 miles an hour let alone if you're pulling a trailer it's virtually impossible to move the vehicle and if you're going uphill on a two-lane Highway with fully loaded 18 wheelers behind you at 65 mph and you all of a sudden come to a crawl you can see how this poses a major risk for injury or accident
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540708August 25, 2023
STEERING, ENGINE
Service power steering fault , power steering is intermittent and will throw a code and you will loss power steering until you reset ignition! Also exhaust manifold bolts seem to break alot
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ram 1500