Ram 1500 Complaints

11,877 consumer complaints on file.

#11645123February 26, 2025
SERVICE BRAKES, ENGINE, FUEL/PROPULSION SYSTEM
At only 1600 miles on the odometer, I took the car in for oil service and ABS recall. Dealer inspected, said I was OK. They then Flashed the EBS module with new firmware. 4 day's later (less then 6 miles since dealer visit and arriving home after a brief 45mph, 6mile trip, the check engine light came on. As I was 2 blocks from my house, proceeded home. Engine was in limp mode. Suddenly the warning chime sounded, all warning lights came on. Stopped, tried to change gear selector to "R", car would not change gear. Could not select any gear, forward, reverse, neutral or park. Warning messages would not stop. Chime occurred about every 2 seconds, messages from "no forward breaking", No ABS, call dealer, no side blind spot, do not shift transmission. Car was on a hill, and would not go into park. Unsure about break's, so had to chalk wheels using rocks. Could not shutdown engine. Tried to press "stop" button many times, including holding the stop button in for 5 seconds then for 30 seconds. Engine still would not shut down. Finally after several minutes, and many presses, engine finally stopped. Car would not restart, and could not be moved out of the street. Finally a tow truck arrived and he pulled the emergency manual neutral strap, located by removing a panel by the left drivers side knee. Dealer has had the car for over a week, no loaner or rental car, and are very bad at keeping me up to date and returning phone calls. Last I heard was "waiting on approval and ordering parts". As I said, this is a brand new (2025) truck, with only 1600 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645110February 26, 2025
ENGINE
This vehicle stalls while driving. • The engine shuts off without warning • The vehicle shifts into park and applies the emergency brake • The vehicle has a malfunction warning light with a battery fault symbol • The vehicle has a "low voltage condition fault"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644718February 25, 2025
STEERING, ELECTRICAL SYSTEM
EPS went out while driving. No warning lights
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644776February 25, 2025
SERVICE BRAKES, VEHICLE SPEED CONTROL
The electronic trailer brake system, anti-lock braking system, and electronics traction control system lights activate upon driving the vehicle. The cruise control is disabled when these warning lights come on as well. I've been informed by an ASE certified mechanic that the abs control module needs replacement. I've learned this is a known issue for my and similar Ram trucks and that Stellantis has the part on back order while it is in "engineering review". If my traction control, anti-lock brake system, and electronic trailer braking system is affected by a failed abs control module and it is a known issue across many vehicles and the part is in "engineering review" I belief this should be covered by Ram under a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644832February 25, 2025
SERVICE BRAKES
ABS module failed, Error Code C2200. Issue is so common that replacements parts are unavailable nationwide and have been for months. Dealership has reported that the module is under "Engineering Review" with the manufacturer and has been for over a year with the deadlines being extended repeatedly. This is a safety issue, and the truck cannot be repaired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644891February 25, 2025
ENGINE
Driving truck down the road heard a loud pop, engine stalled. Found oil leaking under truck. Dealer said it’s a known issue with the engine and would not cover replacement cost. Truck only has 90k miles. Engine failure while driving could have resulted in a major accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644894February 25, 2025
SERVICE BRAKES
my 2018 Ram Limited 1500 ABS control Module has FAILED at 72045 miles; Dealer tried to order new one and dealer told me that NONE are available and he was told to call back March 20 and they would let him know if any available; Dealer was unable to get a new ABS module AND dealer was not able to put me on a list when new and IF new module comes available; This is a very UNSAFE condition in rainey Houston Tx; I went to brake servicer and he ordered me a remanufactured module; Brake company was unable to install remanufactured because it would NOT accept my VIN during programming;; I think all Ram's need to have a SAFETY recall on this Abs MODULE Problem ! I noticed the ABS module has been recalled on the deisal RAM's
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644902February 25, 2025
SERVICE BRAKES, ENGINE
—2016 Ram 1500 with 50,000 miles—ABS brake light and brake light came on. 2023 Took Ram into dealership to have it fixed and was told that the ABS module was out and that a new one would need to be ordered. Dealership said that they are on back order and I must pay for half of it before they order. I paid them to order it but it is still back ordered. Was told this is a common problem and should be a recall due to loss of braking. I also had them check a clicking noise and was told that the head of the bolt on the exhaust broke and was told by the dealership that this is a very common problem and should be a recall because exhaust is leaking at the manifold allowing for the exhaust to enter the cab possibly leading to exhaust toxicity. There are many online forums detailing all of these issues and the cost is exorbitant.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644905February 25, 2025
STEERING
The contact owns a 2016 Ram 1500. The contact stated while driving at approximately 35 MPH, the vehicle became difficult to maneuver. The failure occurred on several occasions. The contact stated that the Electronic Power Steering (EPS) warning light was illuminated. The vehicle was taken back to the residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 11,238.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644906February 25, 2025
FUEL SYSTEM, DIESEL, ENGINE AND ENGINE COOLING
The contact owns a 2016 Ram 1500. The contact received notifications of NHTSA Campaign Numbers: 22V406000 (FUEL SYSTEM, DIESEL) and 23V411000 (ENGINE AND ENGINE COOLING); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact stated that while driving 5MPH, the vehicle started to stall, then jerked back and forth before eventually shutting off. The fuel control sensor warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed with high-pressure fuel pump failure. The vehicle was in the process of being repaired; however, the dealer informed the contact that the parts were on backorder. The failure mileage was approximately 168,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644934February 25, 2025
SERVICE BRAKES
While driving down highway, the ABS light and traction lights came on and cruise control was disabled and brakes was catching as if applying the brakes. After stopping, tried to place the truck in 4WD to no avail. Reset the light by disconnecting the battery, but the warning light for traction came back on and then went off several times when there was no obvious reason.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644941February 25, 2025
SERVICE BRAKES
Was told by my mechanic that the ABS control module needs to be replaced. All ABS warning lights are illuminated on the dash panel cluster. He said the Ram/Mopar has an over 1 year wait for this part to be back in stock. That is insane. What scam is this from FCA/RAM? Are people supposed to drive around their truck and hope the ABS system doesn't fail and end of hurting someone because they discontinued the part. Absolute frustrating and uncalled for by FCA/RAM. This also a very widespread issue with these modules in RAM trucks and why isn't something done about this? How can they sell vehicles that are potentially very very unsafe?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644920February 25, 2025
PARKING BRAKE, STEERING
The contact owns a 2021 Ram 1500. The contact stated that while driving at various speeds and depressing the brake pedal, the steering wheel vibrated, and the vehicle stalled. The parking brake warning light was illuminated. The contact was able to restart the vehicle; however, the failure recurred a short distance later. Neither the dealer nor independent mechanic was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 51,409.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644782February 25, 2025
UNKNOWN OR OTHER
My passenger side sun visor came lose where the arm attaches to the roof. I believe there are recall on certain 2019-2020 Ram trucks for this same issue. In researching on the internet, it appears this is a rampant problem on both driver and passenger Sun visors. Not being able to use the sun visors properly could significantly impact visibility not to mention potential electrical issues due to the vanity wiring being strained and possibly exposed. This is a major safety concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644723February 25, 2025
ENGINE, POWER TRAIN
on 2 separate occasions, I experienced a low speed stall when pulling out and turning at intersections. After the stall, the vehicle placed itself in park and activated the emergency brake. In both instances, the stall occurred after I had partially entered an intersection, representing a safety hazard. In both instances, the vehicle was able to be restarted quickly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644477February 24, 2025
SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2016 Ram 1500. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed and went to the floorboard. Additionally, after stopping at a traffic light, the vehicle fishtailed while the accelerator pedal was depressed. The contact stated that the cruise control feature was inoperable. The ABS, traction control, electronic stability control (ESC), and brake warning lights were illuminated. The "Service Traction Control" and "Service Trailer Brake System" messages were displayed. The vehicle was taken to an independent mechanic, who determined that the ABS control module needed to be replaced, but the part was on backorder. The contact related the failure to NHTSA Campaign Number: 24V653000 (Service Brakes, Hydraulic, Electronic Stability Control (ESC); however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The failure mileage was approximately 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644512February 24, 2025
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2016 Ram 1500. The contact stated while driving at approximately 55 MPH, there was a loud booming sound coming from the roof of the vehicle. The contact later discovered that the glass sunroof had shattered and there were shards of glass falling from the roof of the vehicle. There were no injuries reported. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was approximately 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644527February 24, 2025
POWER TRAIN, ENGINE AND ENGINE COOLING
The contact owns a 2017 Ram 1500. The contact stated while driving 45 MPH, the vehicle shuddered and stalled in the middle of the road. The contact stated that several unknown warning lights were illuminated. The contact attempted to pull over to the side of the road, but the gear shifter failed to shift to neutral. The tow truck operator disassembled the dashboard to shift the vehicle into neutral. The contact then towed the vehicle to the residence. The vehicle was then taken to a dealer where it was diagnosed with tone crankshaft failure. Additionally, there were 2 sensors that were damaged due to pressure sensor and battery failure. The vehicle was waiting to be repaired and the parts were ordered. The manufacturer was made aware of the failure. The failure mileage was approximately 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644563February 24, 2025
POWER TRAIN
The contact owns a 2020 Ram 1500. The contact stated while driving on the highway at 15 MPH, the vehicle experienced a loss of automotive power and the transmission unexpectedly downshifted from 4th to 1st gear. The contact stated that the "Shift to Park, and then Start" message was displayed. No warning lights were illuminated. The contact stated that the vehicle shut off and coasted to a stop. The contact parked the vehicle on the side of the highway to restart the vehicle and continued driving. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644652February 24, 2025
ENGINE
The contact owned a 2022 RAM 1500. The contact stated that after leaving the dealer from completing the recall remedy for an unknown recall related to the fuel pump and while driving at 20 MPH, half a mile from leaving the dealer, the vehicle started to smoke and an abnormal sound came from the vehicle as the front windshield cracked. The check engine warning light illuminated. The contact then tried to make a U-turn and return to the dealer. The vehicle suddenly stopped and shut off. Other drivers started to honk in an effort to alert the contact that there were flames coming from the vehicle. The contact then saw smoke coming out of the front part of the vehicle and exited the vehicle. The Fire Department was on scene and extinguished the fire. The origin of the fire was unknown. The fire took place at the intersection of [XXX] . The manufacturer was made aware of the failure. The insurance company deemed the vehicle a total loss. The vehicle was consumed by the fire. The contact was the only occupant in the vehicle and sustained emotional distress that did not require medical attention. The failure mileage was approximately 20,970. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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