Ram 1500 Complaints

11,877 consumer complaints on file.

#11649246March 19, 2025
SERVICE BRAKES, HYDRAULIC
The contact owns a 2016 Ram 1500. The contact stated that while driving on several occasions at various speeds, the ABS, brakes, and traction control warning lights illuminated. Additionally, the contact stated that the message "Check electronic braking system and ABS" was displayed. The vehicle was taken to an independent mechanic, where a handheld scanner retrieved DTC: C220-49 (ABS lock module internal failure). The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 65,773.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649318March 19, 2025
STEERING
The contact owns a 2019 Ram 1500. The contact stated that while driving at various speeds, the vehicle suddenly jerked to the left and to the right and lost power steering functionality. The dealer was notified of the failure and informed the contact that a fee would be charged for a diagnostic test. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 19V812000 (Steering); however, the VIN was not included. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649323March 19, 2025
ENGINE
Engine ticking noticeably loud ticking noise loss of power and poor engine performance
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649317March 19, 2025
STEERING
Vehicle constantly pulls to the right. I thought it was an alignment issue so i took it to the dealer for an alignment, they adjusted one parameter then gave me the alignment report showing that it's all fine. When i complained it still pulls to the right they took it in for a second service. That service the "reprogrammed the steering module" which is different from the prior model year. This made zero difference and the car still pulls to the right. It is annoying below 60 MPH where it essentially nudges you to the right and dangerous above 70MPH. I am in Texas and we have a local toll road with an 80MPH speed limit so the speeds i described are an everyday travel situation here, not speeding or being reckless. If i drive holding the wheel straight with one hand for example on a perfectly straight piece of road and let go of the wheel for less than a second to reposition my hand the car veers to the right. If i let go for 2 seconds at 65mph it leaves the lane I was curious how long it would take my other car to leave the lane, i did that experiment on the same road. It took 10 seconds before it even got close to the line. Same stretch of road, similar weather. This is not weather related. This behavior occurs at all times, various temperatures. In total i have about 1100 miles on the new car. I think this car needs an urgent mandatory recall and a stop sale. This car should not have been sold to us in this condition this is unacceptable and unsafe. I found some threads online detailing this issue very similarly. Seems all the issues have different tolerances, but all about the same experience. [XXX] another thread. [XXX] Dealer says there is nothing else they can do until RAM issues a fix. Customer service at corporate was not helpful and told me there is nothing they can do. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648980March 18, 2025
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2019 Ram 1500. The contact stated that while driving at an undisclosed speed, the instrument cluster failed to function as intended. The contact stated that the instrument cluster displayed a black screen. The vehicle was taken to the dealer, where it was diagnosed with instrument cluster failure. The contact was informed that the instrument cluster needed to be replaced. The vehicle was not repaired. The contact was advised not to drive the vehicle until the repair was completed. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the repair was not covered under recall. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649021March 18, 2025
SERVICE BRAKES, HYDRAULIC
The contact owns a 2019 Ram 1500. The contact stated that while operating the vehicle, the ABS and traction control warning lights remained illuminated. Additionally, while driving at various speeds, the vehicle shut off unintendedly. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649049March 18, 2025
STEERING
The contact owns a 2015 Ram 1500. The contact stated that while driving 55 MPH, the vehicle lost power steering functionality. The message "Service Power Steering" was displayed. The contact pulled over to the side of the road and waited to restart the vehicle. The vehicle was taken to an independent mechanic, where it was diagnosed that the electronic steering had failed. The vehicle was not repaired. The contact stated that the failure persisted, and the vehicle was no longer being driven. The contact related the failure to NHTSA Campaign Number: 16V167000 (Steering); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 111,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649067March 18, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2016 Ram 1500. The contact became aware of an oil leak underneath the vehicle that smelled like coolant. While merging into oncoming traffic, the vehicle failed to accelerate while depressing the accelerator pedal. The contact released the accelerator pedal and coasted to the side of the road, and slowly depressed the accelerator and drove to a nearby parking lot. The contact purchased oil and topped off the engine oil. The vehicle was taken to a certified mechanic who diagnosed that the coolant line was leaking coolant and could cause coolant to mix with the engine oil. The mechanic stated there was a code that the oil pressure sensor had failed. The mechanic informed the contact that the failure was related to NHTSA Campaign Number: 17V496000 (Engine and Engine Cooling) and referred the contact to the manufacturer. The vehicle was not repaired. The manufacturer was informed of the failure. The manufacturer filed a complaint and confirmed that the VIN was not included in the recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649107March 18, 2025
STEERING
While driving, steering locked up and forced me into oncoming traffic during a turn. Both parties had to emergency stop to avoid collision. Vehicle now has no assisted steering, and is near impossible to steer. Ram dealership states a $2600 eps rack, with unkown ETA as they are unable to source one at this time, before $500 in labor.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649027March 18, 2025
ENGINE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On March 12th, 2025, I was driving the truck on cruise control at 70 mph on the toll road with no shoulder. The truck rpm gauge went to zero as well as all other gauges. The truck went to shut down mode, I then put the truck in neutral it would not let me start it so I applied the brake to stop the truck, then put it in park.The emergency brake light was on so I had to release it and the truck restarted . Note this stall happened the middle of the highway, luckily , no one came up on me while the truck was stalled. We took it to 2 different Dodge dealers today and they both say there is not a stored fault code or active code, therefore there is nothing they can do to resolve this issue. This is very frightening as I do not know if or when this could happen again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648832March 17, 2025
STEERING
The electronic power steering locking up and can’t turn the steering wheel
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648854March 17, 2025
ELECTRICAL SYSTEM
The right-hand turn signal fails to cancel after turning. Since we expect it to cancel, this leads to a driver going straight while signaling a right hand turn. Eventually the warning will sound. But the driver and public are at risk until the driver notices.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648887March 17, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM
ABS module malfunction according to codes. Brake and traction control lights are on 97% of the time, randomly the lights won’t come on. But having no aBS or trailer brakes makes using our travel trailer extremely unsafe. Dealership continues to see “under engineering review “ when looking up abs module.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648862March 17, 2025
POWER TRAIN
Upon starting the vehicle, shifting into drive from park, and depressing the gas pedal, the vehicle would not shift out of first gear into higher gears. The engine began to whine and the RPM gauge registered much higher than when the vehicle typically shifts into higher gears during acceleration. Upon realizing, I pulled over and shifted from Drive to Park. I then shifted back to drive and the vehicle operated normally. This is the first time the vehicle has behaved in this manner, although there have been times when the transmission feels as if it is not shifting as smooth as it should.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648797March 17, 2025
ELECTRICAL SYSTEM, ENGINE
I would like to submit a complaint regarding the Motor Generator Unit on a 2021 Ram 1500 e-torque motor. That part failed on my truck in early January, leaving me stranded for several hours. Thankfully the part did not fail while the truck was in motion, as the truck would have died and become completely inoperable. The vehicle has been at the dealership since January 4th, due to the part being on back order, with no ETA. I find it hard to believe that this is not a common problem, for that reason. There were no symptoms or check engine lights prior to this issue occurring.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648728March 17, 2025
ENGINE
I've owned the 2025 Ram 1500 with the 3.6L 24VVT eTorque engine since [XXX]. Shortly after purchasing the truck the check engine light came on and after checking it with my OBD 2 scanner, a P0300 code Random/multiple cylinder misfire was detected. This problem has been going on for over 4 months with my truck and an internet search tells me others have been dealing with it since August of 2024. With the weather warming up, the engine is sputtering/hesitating on starting my truck and is dangerous to drive at times(pulling into traffic it hesitates) Stellantis knows about the problem and has done nothing to fix it! There should be a National Recall on this by now. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648702March 17, 2025
STEERING
I recently purchased this vehicle and have experienced intermittent power steering failure, posing a severe safety hazard. While I retain some control, steering is significantly more difficult than even older non-power-steering vehicles. On sharp or semi-sharp turns, this failure greatly increases the risk of an accident or fatality. The power steering warning light has appeared, and a diagnostic scan returned code C2-120-17 with an alternator status of Bad (14.99V). Despite replacing both the battery and alternator, the issue persists. Researching the problem, I found numerous complaints with no meaningful response from the manufacturer. It is concerning that similar issues were addressed in previous recalls, yet this defect continues. This ongoing failure not only puts my safety at risk but also creates a hardship for my family, as we cannot rely on the vehicle for daily use. Each time I drive, I face the possibility of an accident. Note: The error codes from the pictures I included I have fixed but the light indicating EPS failure persists. Given that I recently purchased the vehicle and have already invested additional money in attempted repairs, I cannot afford the costly fix that appears necessary. Based on widespread reports, this seems to be a manufacturer defect that should be covered, rather than leaving owners to bear the financial and safety burdens. I urge immediate action to resolve this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648658March 17, 2025
ELECTRICAL SYSTEM
I have had a grinding noise that was intermittent for several MONTHs, slowly getting worse. When I took it to the dealership, it was identified that the MGU had failed. The dealer advised that the part was not currently in stock anywhere and was not able to provide an ETA as there is a major shortage of this component. I was advised that eventually the battery voltage would drop from ~14v down below 11v and at this time the vehicle would throw engine warning lights which would lead the complete shutdown of the vehicle. This eventually happened in January 2025, where my vehicle voltage suddenly dropped, the dashboard lit up with different warning lights and the vehicle died. Fortunately it was in my driveway but now I have no vehicle and it is MARCH '25. It has been 2 months and when I contact all the local dealerships, NO ONE is able to provide an ETA and they advise they have MANY cars with similar issues waiting on the MGU part from Corporate. This is HORRIBLE. My truck was bought brand new in 2021 and has 64k miles. Fortunately it will be covered by the 8yr / 80k mile warranty, but the part needs to arrive first! I am missing work, I have an infant at home, and Ram is not able to assist with a loaner or rental!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648611March 16, 2025
STEERING
When turn the steering wheel feels like it doesnt want to turn and almost wont but then it will go back to normal buf then it will do it agian this happens 2 or 3 times during 1 turn. It happens in when turning in both directions but only on the turn on when wheel is turning back to stright. My safty and other drivers or pedestrians could be injured or be killed by this happing not being able to turn the truck where it is meant to be turned. I afraid that it is going to get worse and i may hit someone or something. There was no warning before,during, or after this happening had a OBD 2 tester hooked up to after it happened the 2 time and it showed nothing about anything relevant to this problem. The shop said that it could be a part failure or malfunction and quoted me $3500. I just bought the truck and knew i would have some problems to fix buying a used truck. But the motor and transmission were hood so i wasnt thi king there would be any really big expenses. Buf then this happened. I called the previous owner and asked if he had any problems similar to that and he said he did but only when it was cold after truck warmed up he wouldn’t notice it, but also said that he didn’t drive it much the last few months due to him having a new truck. He told me he first noticed it around September 2024.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648618March 16, 2025
AIR BAGS, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
Lost connection with the restraint control module. I have 97,000 miles on my truck., and the air bags module malfunctioned at the same time. Now I am a bit worried about driving my truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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