Ram 1500 Complaints

11,877 consumer complaints on file.

#11651441March 29, 2025
POWER TRAIN
electric controller is failing causing the power system to fail
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651456March 29, 2025
STEERING
I am experiencing intermittent loss of power steering. This occurs while driving and puts myself, my passengers and other drivers on the road at risk of crash/injury. Symptoms first started to appear in December 2024.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651481March 29, 2025
UNKNOWN OR OTHER
I WAS DRIVING ABOUT 35MPH AND I HEARD A THUMP AND THAN A METALLIC DRAGGING SOUND I PULLED OVER AND FOUND MY GAS TANK HANGING FROM THE REAR STRAP THE FRONT STRAP PULLED OUT OF THE FRAME AND WAS RUBBING ON THE REAR DRIVE SHAFT THAT WAS THE METALLIC SOUND THE T SLOT IN THE FRAME RUSTED OUT AND ALLOWED THE TANK MOUNT TO PULL FREE FROM THE FRAME MY TRUCK HAS NEVER BEEN USED AS A PLOW TRUCK OR OFF ROADED ITS A FAMILY VEHICLE WITH 76000 MILES THAT I BOUGHT NEW IF I WAS ON A HIGHWAY OR TURNPIKE DOING 55 OR 65 MPH IT COULD HAVE BEEN DISASTROUS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651475March 29, 2025
ELECTRICAL SYSTEM, ENGINE
We purchased this truck in 2022 brand new from the dealership. It has had electrical issues intermittently that has caused it to cycle through 3 batteries already. The truck will fail to start. The worst, most unsafe incident, happened when the truck completely shut down on the freeway. Every indicator light came on the dash and one by one the features of the truck started shutting down. First power steering. Then stability control. Followed by every feature that needs electricity until the truck shut off on the freeway and was unresponsive. We are finding online that people are having this issue with the Ram 1500 specifically equipped with the e-torque option (which is what we have). We have taken the truck into the dealership 3 times, each time they have simply said it was a battery issue and were unable to diagnose a bigger problem. At one point they had the vehicle for more than 30 days. This is my wife's vehicle. We have 3 kids. The safety of my family is at risk every time the vehicle doesn't start when we need it to and certainly when the truck shuts down in the middle of the freeway. It's dangerous. And we know it is not a "battery issue"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651315March 28, 2025
STEERING
The contact owns a 2016 Ram 1500. The contact stated that while driving at approximately 10 MPH, the steering wheel seized. The contact attempted to turn the steering wheel and heard an abnormal buzzing sound. The contact stated that the "Steering Wheel" symbol with an exclamation point was displayed on the instrument panel. The contact stopped and turned off, and restarted the vehicle to attempt to reset the steering assist; however, the vehicle to return to normal functionality. The vehicle was towed to an independent mechanic who diagnosed the vehicle and determined that the electric power steering assist had failed and needed to be replaced. The mechanic informed the contact that there was a recall related to the failure, NHTSA Campaign Number: 16V167000 (Steering). The contact had called a dealer but was informed that the VIN was not included in the recall. The contact called the manufacturer, and it was confirmed that the VIN was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 177,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651374March 28, 2025
STEERING
The contact owns a 2013 Ram 1500. The contact stated while reversing into the driveway at 10 MPH, the vehicle lost power steering inadvertently, and the steering became significantly difficult to turn. The contact's husband assisted the contact in reversing the vehicle into the driveway. The message "Power Steering Service" was displayed. The contact related the failure to NHTSA Campaign Number: 19E077000 (Steering); however, the VIN was not included in the recall. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651402March 28, 2025
ELECTRICAL SYSTEM
Etorque MGU whine originating from the alternator portion of the device.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651006March 27, 2025
STEERING
The contact owns a 2019 Ram 1500. The contact stated while driving at an undisclosed speed, the steering wheel seized, and the power steering warning light illuminated. The contact stated that the steering wheel became difficult to turn. The vehicle was able to restart. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 106,272.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651032March 27, 2025
ENGINE, ENGINE AND ENGINE COOLING
The contact owns a 2015 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle stalled and went into LIMP Mode with the throttle control and the check engine warning lights illuminated. The vehicle was able to be restarted. The vehicle was taken to the dealer, where it was diagnosed that the tone ring on the crankshaft had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 87,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651034March 27, 2025
STRUCTURE
The contact owns a 2020 Ram 1500. The contact stated that the trim on the rear glass detached and failed to prevent water from entering inside the vehicle. The contact stated that there was water accumulating underneath the carpet, and there was mold on the carpet. There was no warning light illuminated. The contact stated that recently the third brake light failed and allowed water inside the vehicle. The vehicle was taken to a dealer, where it was determined that the plastic trim had detached. The contact related the failure to TSB: 23-074-23. The repair was pending. The manufacturer was notified of the failure. The failure mileage was approximately 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651102March 27, 2025
WHEELS:LUGS/NUTS/BOLTS/STUDS
The contact owns a 2016 Ram 1500. The contact stated that while driving approximately 70 MPH, the vehicle started shaking abnormally. The contact pulled over to the side of the road and was informed by a mechanic that the front passenger’s side wheel lug nuts and bolts were loosened and had detached. The vehicle was towed to the dealer, where it was determined that the lug nuts were missing. The dealer stated that the wheel, lug nuts, bolts, and hub needed to be replaced. The vehicle was repaired. The contact stated that on March 19th, 2025, the failure reoccurred while driving approximately 75 MPH. The contact was able to pull over to the side of the road and became aware that the lug nuts had either sheared off or had detached from the vehicle. The contact was able to drive the vehicle to another dealer, who replaced three lug bolts and lug nuts. The manufacturer was contacted and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 178,080.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651134March 27, 2025
ENGINE
The contact owns a 2019 Ram 1500. The contact stated that while driving approximately 65-70 MPH, the vehicle vibrated, and the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed and determined that the heat from the engine had melted a wire inside the engine. The repair was pending. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 94,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651197March 27, 2025
POWER TRAIN
The power train component, specifically the etorque alternator (MGU) has failed and verified by CDJR dealership service department. My vehicle is available for inspection upon request. The MGU component affects the emissions control of the vehicle and is a generator for a battery cell located in the rear of the cab. The MGU failure could cause damage to the hybrid battery system, electrical failure, and reduction of emissions control. The issue has been replicated by numerous dealerships that I have contacted as the replacement part is on a national back order (dealer representative stated over 5,000). This seems like a substantial problem known by the manufacturer and yet there isn’t a repair/replacement option for numerous consumers. There were no warning lamps alerted during the failure. The failure consists of a “whining” noise located in the engine compartment at the alternator/MGU and significant reduced fuel economy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651038March 27, 2025
POWER TRAIN, VISIBILITY/WIPER, ELECTRICAL SYSTEM
Wipers come on for now reason, no rain and not activated by driver. Interior screen goes black sometimes when backing up. After stopping for a traffic light then taking off, the transmission shifts to neutral. The only way to reengage the transmission is to come to a complete stop, put it in park and then back into drive. I have been to the dealer many times and they say unless it happens while in their care, there is nothing they can do. No codes come up. I gave them the day and time it last happened, thinking it must be stored in the computer and they would be able to track it down. Nope. This is a very dangerous problem. The truck also ran out of fuel when the gauge read 19 miles to go. I took it to the dealer and told them it must be a sensor, sender or gauge....says this is normal. Well that is not normal, if you ask me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651037March 27, 2025
ENGINE
When giving the vehicle gas after a stop sign. The vehicle threw itself into emergency break and shut off in the middle of an intersection. Had to turn off the emergency brake and restart the vehicle. This has happened multiple times. The vehicle almost stalls consistently after coming out of a stop sign or making a slow right turn.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650707March 26, 2025
SERVICE BRAKES, VEHICLE SPEED CONTROL:CRUISE CONTROL
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650757March 26, 2025
FUEL SYSTEM, DIESEL
The contact owns a 2014 Ram 1500. The contact stated that while the vehicle was parked, the contact attempted to start the vehicle; however, the vehicle failed to start as intended. The vehicle was towed to an independent mechanic where it was diagnosed with a failed high-pressure fuel pump. The contact was informed that the high-pressure fuel pump needed to be replaced. The vehicle was not repaired. The vehicle was towed to the residence. The dealer was made aware of the failure; however, the contact was informed that parts were not available and were on backorder. The contact had received notification of NHTSA Campaign Number: 22V406000 (Fuel system, Diesel); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was 150,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650929March 26, 2025
FUEL/PROPULSION SYSTEM
2022 ram with 26,000 miles and the fuel pump is failing, check engine light on with a small emissions system leak as well. Upholstery under the driver and rear passenger seat is detached with exposed zippers. Truck is falling apart before it even reaches 30,000 miles but because of the time frame, despite the low miles and mostly highway driving in a rural area, out of warranty
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650767March 26, 2025
ELECTRICAL SYSTEM
Vehicle arriving and parked in parking spot. Occupants tried to leave vehicle and doors would not unlock. Had to use keyfob whicle still inside of vehicle. Door unlock buttons were not working to unlock doors. Only front doors unlocked but rear doors remained locked trapping 1 occupant in the rear. Driver exited the vehicle and the alarm went off. Driver had to try multiple times to shut off alarm. Driver entered vehicle and vehicle did not recognize key fob. Rear occupant was not able to exit vehicle as rear doors would not unlock. Rear occupant had to climb over center consul to exit vehicle. Keyfob # 2 had to be retrieved from house and brought to vehicle in order to unlock vehicle. After 30 minutes keyfob number 1 was functioning normally.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650584March 25, 2025
POWER TRAIN, SERVICE BRAKES, HYDRAULIC
The contact owns a 2016 Ram 1500. The contact stated that while the vehicle was parked and attempting to be started, the vehicle failed to start as intended. The contact stated that the gear shifter had seized in park. In addition, the check engine and ABS warning lights were illuminated. The vehicle was towed to the dealer where it was diagnosed with ABS control module failure. The contact was informed that the ABS control module needed to be replaced. The vehicle was not repaired. The contact was informed that parts were no longer manufactured to repair the vehicle. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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