Ram 1500 Complaints

11,877 consumer complaints on file.

#11657866April 30, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2015 Ram 1500. The contact stated that while driving at 30 MPH, the vehicle stalled. Additionally, while depressing the accelerator pedal, the vehicle hesitated while accelerating. The check engine warning light was illuminated. The contact stated that the message "Camshaft Acceleration Error" was displayed on the instrument panel. The contact used an OBD2 scanner and retrieved DTC: CP0336. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling); however, the VIN was not included. The vehicle was towed to a local dealer, where it was diagnosed with the same failure and the contact was informed that the toe ring needed to be replaced. The contact stated that the repair was rescheduled several times. An appointment with another local dealer, Kama'aina Motors (400 E Kawili St, Hilo, HI 96720) was scheduled to inspect the vehicle. The contact stated that vehicle would be repaired out-of-pocket because the extended warranty was invalid. The manufacturer was made aware of the failure on several occasions however, no assistance was provided. The failure mileage was approximately 109,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657707April 30, 2025
STEERING
On April 16, 2025 I was driving home from work. I went to steer to the right around a turn and my steering wheel felt like it locked up making it very hard to navigate through the curve. My steering was very tight and it caused a very uneasy feeling like I was going to crash. I called my local Ram dealer and they weren't able to get me in till April 28th. In the meantime I had another car to drive and it sat parked till they were able to take it in. They diagnosed it as the Rack and pinion being bad and told me it needed to be replaced and would cost over $4,000 out of my pocket!! My truck is still under the powertrain warranty and it would not be covered. They also told me they were charging me $163 dollars for a diagnosis fee since it's not covered by my warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657421April 29, 2025
STEERING
The contact owns a 2015 Ram 1500. The contact stated that while operating the vehicle, the steering wheel became very difficult to turn in either direction. The vehicle was taken to the local dealer who diagnosed that the EPS circuit control was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 16V167000 (STEERING). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 118,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657422April 29, 2025
ENGINE
Engine failed at 142,000 miles. No prior indications or warning lights. Cam roller failed on cylinder #7 intake causing rod to throw through head cover, and valve to drop into cylinder #7 piston which damaged piston and disable engine. I have been advised that this was caused by the Variable Displacement mode the engine goes into when not under load, for better fuel economy. I have also been advised that this issue is not uncommon for these 5.7 Hemi engines which are advertised to last 200,000 to 300,000 miles. I had to replace engine and loss of use for 4 weeks. Not happy with Chrysler/Ram/Stellantis. I feel mislead/cheated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657428April 29, 2025
STEERING, SERVICE BRAKES
ABS system went out 3 years ago. The truck was still drivable and used extreme caution when doing so. This morning the power steering went out which is directly related to the ABS system. I noticed that a recall was issued for 2017 and beyond models of the Ram, but why not 2015. My truck has less than 100,000 miles and is now completely undriveable because the ABS cant be fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657500April 29, 2025
STEERING
The steering went out on my 2013 Dodge Ram 1500. I purchased this vehicle used in July 2016 The dealership stated that this recall has already been fixed however if that's the case it wasn't fixed properly and failed again. To fix the problem is thousands of dollars. There was no warning lamps that indicated a problem. It acutely happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657555April 29, 2025
POWER TRAIN, BACK OVER PREVENTION: WARNINGS, ELECTRICAL SYSTEM
The star connector on the CAN C BUS will start to have communication problems with the all the systems on that star connector approximately after about 15 to 20 min after driving. Systems that were constantly going in and out were the front and rear parking sense, ABS and traction would go out. Service shifter message, caused the transmission to up shift while driving at a constant speed. After getting a check engine light, I hooked up my code reader and had a code for the park sense control module. I proceeded to replace that module and was unable to get the code to go away. Upon further investigation, I found a history code for the CAN C BUS PERFORMANCE code and researched on this topic in the forums with other owners of the same truck and looked for any maintenance for this topic as well. These owners would have the same problem that my truck was having and the dealerships were unable to pin point the malfunction of all these systems. I did find video of an owner that had the same problem as my truck and he was able to pin point the problem down to the star connectors. The star connector would slowly over time while the vehicle was on would slowly take on more power then it was supposed to and overload the star connector. Upon learning about the star connectors, I learned how to replace them and after I replaced the star connectors for the exterior and interior components of the vehicle, everything went back to normal. I do still have the star connectors that were taken out incase I wanted to get them tested for the same issue the other guy found out
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657520April 29, 2025
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
While driving on the highway with cruise control engaged, the system became stuck and would not disengage. I attempted to cancel cruise control using the button, tap the brakes, and shift to neutral, but none of these actions worked immediately. The truck continued accelerating beyond the set speed, putting my life and the lives of others in serious danger. I eventually regained control after repeatedly braking and forcing the truck into neutral, but this was an extremely dangerous situation that could have resulted in a fatal crash. To my knowledge, there were no warning lights or messages before or during the incident. I have not had the problem confirmed by a dealer yet, but I contacted the manufacturer (RAM customer service), and they instructed me to take the vehicle to a dealership for diagnostics at my own expense. This appears to be a serious defect in the cruise control or throttle system, and I am requesting a formal investigation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657435April 29, 2025
UNKNOWN OR OTHER
Related to auto start/stop. When coming to a stop, vehicle shuts off while still moving at 2-3 mph. Not just occasionally but EVERY time. Also, cannot park or put into reverse without vehicle shutting off too early, just to restart itself before going onto park or reverse. Took the vehicle in for recalls but did not change how auto start/ stop functions. Dealer could not replicate. Still to this day doing same thing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657121April 28, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
Computer reads CC2200-49. ABS internal electronic failure. Brake,ABS,traction control lights came on and electric trailer brakes and cruise control deactivated while pulling 5000# camper putting my family in danger. Dealer and Ram Care have been of no assistance locating new part. Part has been under engineering review for 2 years and is unavailable from Mopar.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657174April 28, 2025
STEERING
Power steering stopped working - understand there is a recall on manufacture years 2015 and newer - mine falls in the date range but my VIN is not a part of the issued recall "S19"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657189April 28, 2025
ELECTRICAL SYSTEM, POWER TRAIN, STEERING
While driving the freeway at 70 mph, the truck flashed a message to service shifter. Windshield wipers starting going on their own, all messages popped up on dashboard, and the vehicle started gradually slowing down posing a safety issue. Speedometer was going from 0-50 mph back and forth and steering wheel was hard to maneuver. I was able to get off the freeway and into the frontage safely. However, turning the vehicle was a hassle and even more so when I tried to drive in to a parking lot to get to a safer area since the truck wouldn’t respond to the gas pedal nor would the steering wheel cooperate. If I wanted to turn it left it jerked on its own to the right. Vehicle shut off on its own and wouldn’t power back on after that. Tow truck had to be called and was told this was a cause of rfh by rear window(shortage caused by leak on third brake light) this happened after it being repaired. Truck was in shop for over two weeks. Today I’m being told it is the rack and pinion system causing this shortage and issue. Awaiting repair quote for that
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657220April 28, 2025
STEERING
- Power Steering Failed - Was driving highway speed - Suddenly steering wheel stiffened/locked - Dashboard warning light cam on and audible alert stating "Service Power Steering" Truck was able to be guided manually (very difficult - inexperienced driver or individual with less strength would not be able to turn steering wheel ) - not yet - This happened Sunday [XXX] - Truck is currently in the drive at my residence. - Warning lamp and audible alert - At time of incident - I did notice the steering was a little wonky 2 - 3 days prior. (Believed to be tie-rod/Ball joint etc.) Had called local garage to set up inspection (Due in May) to check front end. Below it request (how fast were we traveling) I mention this because, On Saturday evening [XXX] Between [XXX] and [XXX] We were traveling highway speeds 65 - 70 (Flow of traffic) in low visibility (Dark/Rainy) If this has occurred during that period there likely would be "Additional Details" to provide in the below. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657234April 28, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ram 1500. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle inadvertently lost motive power. The driver was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the crankshaft position sensor tone wheel. The contact was informed that the crankshaft position sensor tone wheel had delaminated. No warning lights were illuminated. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling); but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657249April 28, 2025
STEERING
Steering locked up. Very difficult to steer. Condition remains 4/28/2025 09:00. Dealer approx 30 miles away. Can't afford towing. Low speed (35 MPH) No crash, No injuries. Flashing steering wheel with (!). No other indications. No Codes. NOTE: BASED ON INFORMATION FROM MY TIME IN THE MILITARY AS A HELICOPTER PILOT AND ISSUES WE HAD WITH AIRCRAFT GROUNDS, I REMOVED AND CLEANED ALL TERMINALS ON THE BATTERY AND APPLIED DI-ELECTRIC GREASE. I THEN REMOVED AND CLEANED THE CONNECTORS ON THE ELECTRICAL STEERING UNIT AND APPLIED DIELECTRIC GREASE BEFORE REINSTALLING THE CONNECTORS. I STARTED THE ENGINE WITH NO RESULTS ON THE STEERING ISSUE. I TURNED THE ENGINE OFF AND WAITED 30 MINUTES. UPON RESTARTING, THE ISSUE RESOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657312April 28, 2025
STEERING
On multiple occasions after 10-15 minutes of driving at various speeds, while turning either way, or while driving straight, a “Power Steering Unavailable” warning comes on the dash and steering stiffens and becomes almost immovable. Very similar to NHTSA Recall Number: 19V-016. On one occasion PS faulted while starting into a curve at 50 mph. Steering wheel hardened and nearly caused vehicle to straighten out the curve with me, my wife, and my [XXX] daughter inside. After researching it seems this is wide spread issue that RAM has not addressed passed previous recall. Dealer was called to check for recall but is not covered under current recall. I will be bring it to dealership as soon as possible to officially confirm the issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657380April 28, 2025
SERVICE BRAKES, SUSPENSION
De breakes light its somethimes flashing in the panel and my suspensionsistem i pay tochange because its was damage and the garanted didnt apicate
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657272April 28, 2025
ELECTRICAL SYSTEM
Part # 68623194AB alternator generator has failed twice and now the truck has been at the dealership for 1 month with no parts available. Truck bought new Oct 2021. Parts failed at 78,000 miles (09/24) and again at 95,0000 (04/25). I paid the $4000 bill on the 1st failure. Now I'm told 2nd repair is warrantied after they replaced the starter and in addition to need the alt/gen. My safety was at risk because the truck shut down while driving with no warning. The truck is currently at the dealership awaiting parts. The dealership told me the problem and that they can not get the parts needed to repair the vehicle. No warnings given before the failure. Any warning was concurrent at time of failure. My family was at risk. This is not acceptable. Please make this recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657219April 28, 2025
ENGINE
Cracked passenger side exhaust manifold
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657133April 28, 2025
ENGINE
There have been multiple failures from the injector in multiple cylinders resulting in hesitation and shaking in the vehicles. My understanding is that many of the maintenance shops have had to replace this exact component in many 1500's due to its failure. I was informed that Stellantis has been informed, however refused to issue a recall or redesign the unit. Also, they are not covering it under the power trane warranty, even thought the engine won't run without a fully functioning injector. Yes this is a safety issue because of the hesitation it causes, therefore putting you in harms way when pulling out in traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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