Ram 1500 Service Bulletins

3,710 manufacturer communications on file.

• July 8, 2017•Document ID: 10223680

  Service Bulletin/Repair Instructions
  STRUCTURE:BODY:DOOR

  Mfr Comm. #:

  2303217

  Date Added:

  October 17, 2022

  Manufacturer:

  RAM

  Summary

  Left Front Door Cup Holder Insert Missing This bulletin involves installing the missing cup holder in the driver?s interior door panel. Some customer?s may notice the cup holder insert is missing from left front door panel.

  Associated Products (1)

  2017 Ram 1500
  Associated Documents

  • DownloadMC-10223680-0001.pdf↗
• July 7, 2017•Document ID: 10223679

  Service Bulletin/Repair Instructions
  WHEELS

  Mfr Comm. #:

  2303117

  Date Added:

  October 17, 2022

  Manufacturer:

  DODGE

  Summary

  Wheel Liner to Steel Bumper Slip Fit Design This bulletin involves informing technicians that the wheel liners tabs are to be tucked behind the flange of the bumper bracket. No fasteners are used to attach the liner and the bumper when vehicle is equipped with a steel front bumper.

  Associated Products (9)

  2017 Ram 15002016 Ram 15002015 Ram 15002014 Ram 15002013 Ram 15002012 Dodge Ram2011 Dodge Ram2010 Dodge Ram2009 Ram 1500
  Associated Documents

  • DownloadMC-10223679-0001.pdf↗
• July 7, 2017•Document ID: 10223668

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; POWER TRAIN; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

  Mfr Comm. #:

  2101317

  Date Added:

  October 17, 2022

  Manufacturer:

  RAM

  Summary

  This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Some customers may experience a less than desirable shift quality or the vehicle stuck in a fixed gear during a limp in mode.

  Associated Products (1)

  2017 Ram 1500
  Associated Documents

  • DownloadMC-10223668-0001.pdf↗
• July 1, 2017•Document ID: 10223639

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  0805317

  Date Added:

  October 17, 2022

  Manufacturer:

  RAM

  Summary

  This bulletin involves inspecting and if required, updating the radio software.

  Associated Products (8)

  2017 Chrysler 2002017 Dodge Durango2017 Jeep Grand Cherokee2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 5500
  Associated Documents

  • DownloadMC-10223639-0001.pdf↗
• June 28, 2017•Document ID: 10219848

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION

  Mfr Comm. #:

  9003629

  Date Added:

  September 15, 2022

  Manufacturer:

  RAM

  Summary

  Rear View Camera For trucks equipped with rear view camera part number 68274731AD, if it has been brought to the dealership due to a customer complaint of the rear view camera image being too dark or hard to see, or is exhibiting the issue while in for unrelated service, the issue resides in the rear view camera and NOT the radio screen or mirror (depending on vehicle content available), or corresponding wiring. Issues with a fully black screen or a blue screen are separate from this issue and therefore this Tech Tip does not apply. Updated cameras with part number 68274731AE will correct the complaint.

  Associated Products (1)

  2017 Ram 1500
  Associated Documents

  • DownloadMC-10219848-0001.pdf↗
• June 28, 2017•Document ID: 10138873

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

  Mfr Comm. #:

  9003629

  Date Added:

  June 4, 2018

  Manufacturer:

  RAM

  Summary

  Rear View Camera For trucks equipped with rear view camera part number 68274731AD, if it has been brought to the dealership due to a customer complaint of the rear view camera image being too dark or hard to see, or is exhibiting the issue while in for unrelated service, the issue resides in the rear view camera and NOT the radio screen or mirror (depending on vehicle content available), or corresponding wiring. Issues with a fully black screen or a blue screen are separate from this issue and therefore this Tech Tip does not apply. Updated cameras with part number 68274731AE will correct the complaint.

  Associated Products (1)

  2017 Ram 1500
  Associated Documents

  • DownloadMC-10138873-0001.pdf↗
• June 28, 2017•Document ID: 10138872

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  9003749

  Date Added:

  June 4, 2018

  Manufacturer:

  JEEP

  Summary

  RA2 Radio 5" Uconnect Before replacing this radio, make sure you can reproduce the customer issue. If the radio is locked up, has a blank screen, or no sound, please perform a vehicle battery reset. If radio functionality is resumed, return the vehicle to the customer. If there are any questions or concerns or the vehicle has been in for repair for the same radio concern more than once, please call Rick Gordon at Cell (248) 630- 6281. If no response in 15 minutes, proceed with repair.

  Associated Products (27)

  2017 Chrysler 2002017 Chrysler 3002017 Chrysler 300C2017 Chrysler Pacifica2017 Chrysler Town and Country2017 Dodge Challenger2017 Dodge Charger2017 Dodge Durango2017 Dodge Grand Caravan2017 Dodge Journey2017 Dodge Viper2017 Fiat 124 Spider2017 Fiat 5002017 Fiat 500e2017 Fiat 500X2017 Jeep Cherokee2017 Jeep Compass2017 Jeep Grand Cherokee2017 Jeep Patriot2017 Jeep Renegade+ 7 more
  Associated Documents

  • DownloadMC-10138872-0001.pdf↗
• June 24, 2017•Document ID: 10219910

  Service Bulletin/Repair Instructions
  SUSPENSION:MULTIPLE AXLE

  Mfr Comm. #:

  03-002-17

  Date Added:

  September 15, 2022

  Manufacturer:

  RAM

  Summary

  Replace Rear Axle This bulletin involves replacing the rear axle assembly. If the vehicle is driven for a short period of time the rear axle may develop a whine noise.

  Associated Products (1)

  2017 Ram 1500
  Associated Documents

  • DownloadMC-10219910-0001.pdf↗
• June 24, 2017•Document ID: 10138932

  Service Bulletin/Repair Instructions
  POWER TRAIN:AXLE ASSEMBLY

  Mfr Comm. #:

  03-002-17

  Date Added:

  June 4, 2018

  Manufacturer:

  RAM

  Summary

  Replace Rear Axle This bulletin involves replacing the rear axle assembly. If the vehicle is driven for a short period of time the rear axle may develop a whine noise.

  Associated Products (1)

  2017 Ram 1500
  Associated Documents

  • DownloadMC-10138932-0001.pdf↗
• June 23, 2017•Document ID: 10219906

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; POWER TRAIN

  Mfr Comm. #:

  18-031-17 REV. B

  Date Added:

  September 15, 2022

  Manufacturer:

  RAM

  Summary

  Flash: Powertrain Diagnostic and System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Some customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs):U1424-00 - Implausible Engine Torque Signal Received. P062A - Fuel Pump Control Performance. In addition, customers may experience the following condition:When starting a cold engine the vehicle has a rough idle and/or the engine will shut off.

  Associated Products (1)

  2017 Ram 1500
  Associated Documents

  • DownloadMC-10219906-0001.pdf↗
• June 23, 2017•Document ID: 10138929

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  18-031-17 REV. B

  Date Added:

  June 4, 2018

  Manufacturer:

  RAM

  Summary

  Flash: Powertrain Diagnostic and System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Some customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs):U1424-00 - Implausible Engine Torque Signal Received. P062A - Fuel Pump Control Performance. In addition, customers may experience the following condition:When starting a cold engine the vehicle has a rough idle and/or the engine will shut off.

  Associated Products (1)

  2017 Ram 1500
  Associated Documents

  • DownloadMC-10138929-0001.pdf↗
• June 21, 2017•Document ID: 10138863

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  9003357

  Date Added:

  June 4, 2018

  Manufacturer:

  FIAT

  Summary

  Pentastar Oil Filter Adapter All vehicles equipped with a 3.2L or 3.6L engine; If replacing the Oil Filter Adapter (OFA) due to a leak detected between OFA and block, an O-ring kit (68191356AA) is now available to repair OFA/Block Interface leaks. Using dye will assist in determining source of leak. Ensure OFA Cap Oring is seated in the proper groove in the cap and not damaged or cut. Engineering is seeking information regarding OFA leaks. Questions/info can be directed to: Bob Jackson Cell (248) 944-0466 - [email protected] Ron Dallison Cell (248-292-9510) [email protected] Joe Lovell Cell (734) 309-6467 - [email protected] If a response is not received within 15 mins, then proceed with the necessary repair.

  Associated Products (57)

  2017 Chrysler 2002017 Chrysler 3002017 Chrysler 300C2017 Chrysler Pacifica2017 Chrysler Town and Country2017 Dodge Challenger2017 Dodge Charger2017 Dodge Durango2017 Dodge Grand Caravan2017 Dodge Journey2017 Dodge Viper2017 Fiat 124 Spider2017 Fiat 5002017 Fiat 500e2017 Fiat 500X2017 Jeep Cherokee2017 Jeep Compass2017 Jeep Grand Cherokee2017 Jeep Patriot2017 Jeep Renegade+ 37 more
  Associated Documents

  • DownloadMC-10138863-0001.pdf↗
• June 17, 2017•Document ID: 10219896

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING; POWER TRAIN

  Mfr Comm. #:

  09-004-17

  Date Added:

  September 15, 2022

  Manufacturer:

  RAM

  Summary

  Intermittent Engine Shudder While Driving This bulletin involves replacing the engine cylinder heads. A small number of customers may experience a slight engine shudder while driving. They may state that the condition feels and sounds like driving over rumble strips. It may also be perceived as an internal transmission issue or engine misfire. No Diagnostic Trouble Codes (DTCs) will set as a result of this condition.

  Associated Products (2)

  2014 Jeep Grand Cherokee2014 Ram 1500
  Associated Documents

  • DownloadMC-10219896-0001.pdf↗
• June 17, 2017•Document ID: 10219892

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; BACK OVER PREVENTION; PARKING BRAKE; AIR BAGS

  Mfr Comm. #:

  08-019-17 REV. A

  Date Added:

  September 15, 2022

  Manufacturer:

  CHRYSLER

  Summary

  RG3 RG4 RJ3 RJ4 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. A small number of customers may experience one or more of the following:Navigation failed message is displayed (WK and KL with RG3 and RG4). The clock not automatically updating to local time (WK and KL with RG3 and RG4). Poor or no connection to cellular network (WK and KL with RG3 and RG4). HVAC temperature out of sync with radio display (KL with RG3 and RG4). Some Uconnect App remote commands do not execute with the vehicle. Display goes blank/black (WK and KL with RG3 and RG4). Cyrillic keyboard is missing in phone book (WK and KL with RG3 or RG4). Wrong speed limit on NAV speed camera indication (WK and KL with RG3 or RG4). Blind Spot module beep or chime sound may be heard continuously (KL Only). Radio may keep the CAN bus network awake, causing a battery drain. Voice Recognition (VR) to set temperature, will indicate wrong setting to rear seat temperature. Not possible to set temperature in degrees Celsius using the VR (UK vehicles only). Teleprompter does not appear when pressing the VR button. VR operation cancels while in media mode. Radio may display camera?s previous image before displaying the current image. Navigation lost vehicle position during route calculation. Navigation displays are missing after vehicle heading changes. Navigation giving incorrect guidance to exit the highway. FM audio may switch to AM after ignition cycle. Text messages appear as sender?s phone number, not their name. VR phone button may not work at times. Audio muted after AUX device is disconnected. VR ?Listen? to text will only play 1st message. Drive Mode: Eco, Sport or Normal setting may not be saved after key cycle (LA, LD, LX and ZD Only). Drive Mode: Shift light On/Off, out of sync (LA, LD, LX and ZD Only). Speed adjusted volume may not work. AM/FM seek or tuner soft keys may be missing.

  Associated Products (10)

  2015 Chrysler 3002015 Dodge Challenger2015 Dodge Charger2015 Dodge Durango2015 Dodge Viper2015 Jeep Cherokee2015 Jeep Grand Cherokee2015 Ram 15002015 Ram 25002015 Ram 3500
  Associated Documents

  • DownloadMC-10219892-0001.pdf↗
• June 17, 2017•Document ID: 10138920

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  09-004-17

  Date Added:

  June 4, 2018

  Manufacturer:

  JEEP

  Summary

  Intermittent Engine Shudder While Driving This bulletin involves replacing the engine cylinder heads.A small number of customers may experience a slight engine shudder while driving. They may state that the condition feels and sounds like driving over rumble strips. It may also be perceived as an internal transmission issue or engine misfire. No Diagnostic Trouble Codes (DTCs) will set as a result of this condition.

  Associated Products (2)

  2014 Jeep Grand Cherokee2014 Ram 1500
  Associated Documents

  • DownloadMC-10138920-0001.pdf↗
• June 17, 2017•Document ID: 10138916

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  08-019-17 REV. A

  Date Added:

  June 4, 2018

  Manufacturer:

  DODGE

  Summary

  RG3 RG4 RJ3 RJ4 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. A small number of customers may experience one or more of the following:Navigation failed message is displayed (WK and KL with RG3 and RG4). The clock not automatically updating to local time (WK and KL with RG3 and RG4). Poor or no connection to cellular network (WK and KL with RG3 and RG4). HVAC temperature out of sync with radio display (KL with RG3 and RG4). Some Uconnect App remote commands do not execute with the vehicle. Display goes blank/black (WK and KL with RG3 and RG4). Cyrillic keyboard is missing in phone book (WK and KL with RG3 or RG4). Wrong speed limit on NAV speed camera indication (WK and KL with RG3 or RG4). Blind Spot module beep or chime sound may be heard continuously (KL Only). Radio may keep the CAN bus network awake, causing a battery drain. Voice Recognition (VR) to set temperature, will indicate wrong setting to rear seat temperature. Not possible to set temperature in degrees Celsius using the VR (UK vehicles only). Teleprompter does not appear when pressing the VR button. VR operation cancels while in media mode. Radio may display cameras previous image before displaying the current image. Navigation lost vehicle position during route calculation. Navigation displays are missing after vehicle heading changes. Navigation giving incorrect guidance to exit the highway. FM audio may switch to AM after ignition cycle. Text messages appear as senders phone number, not their name. VR phone button may not work at times. Audio muted after AUX device is disconnected. VR Listen to text will only play 1st message. Drive Mode: Eco, Sport or Normal setting may not be saved after key cycle (LA, LD, LX and ZD Only). Drive Mode: Shift light On/Off, out of sync (LA, LD, LX and ZD Only). Speed adjusted volume may not work. AM/FM seek or tuner soft keys may be missing.

  Associated Products (10)

  2015 Chrysler 3002015 Dodge Challenger2015 Dodge Charger2015 Dodge Durango2015 Dodge Viper2015 Jeep Cherokee2015 Jeep Grand Cherokee2015 Ram 15002015 Ram 25002015 Ram 3500
  Associated Documents

  • DownloadMC-10138916-0001.pdf↗
• June 16, 2017•Document ID: 10219889

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM

  Mfr Comm. #:

  08-008-17 REV. A

  Date Added:

  September 15, 2022

  Manufacturer:

  RAM

  Summary

  Flash: BCM Diagnostic and System Improvements This bulletin involves reprogramming the Body Control Module (BCM) with the latest available software. The customer may describe the headlamps flicker while operating at night. This condition may be more prevalent after the bulb(s) have been replaced with an aftermarket bulb.

  Associated Products (5)

  2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 5500
  Associated Documents

  • DownloadMC-10219889-0001.pdf↗
• June 16, 2017•Document ID: 10138914

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  08-008-17 REV. A

  Date Added:

  June 4, 2018

  Manufacturer:

  RAM

  Summary

  Flash: BCM Diagnostic and System Improvements This bulletin involves reprogramming the Body Control Module (BCM) with the latest available software. The customer may describe the headlamps flicker while operating at night. This condition may be more prevalent after the bulb(s) have been replaced with an aftermarket bulb.

  Associated Products (5)

  2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 5500
  Associated Documents

  • DownloadMC-10138914-0001.pdf↗
• June 14, 2017•Document ID: 10219831

  Service Bulletin/Repair Instructions
  VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

  Mfr Comm. #:

  9003413

  Date Added:

  September 15, 2022

  Manufacturer:

  JEEP

  Summary

  Accelerator Pedal Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. P2122 and P2127 will set if accelerator pedal connector is disconnected during diagnosis. Make sure codes are active before replacing pedal. DTC P2299 is usually caused by a two footed driver and accelerator pedal should not be replaced for this fault.

  Associated Products (86)

  2017 Alfa Romeo Stelvio2017 Chrysler 2002017 Chrysler 3002017 Chrysler 300C2017 Chrysler Pacifica2017 Chrysler Town and Country2017 Dodge Challenger2017 Dodge Charger2017 Dodge Durango2017 Dodge Grand Caravan2017 Dodge Journey2017 Dodge Viper2017 Fiat 124 Spider2017 Fiat 5002017 Fiat 500e2017 Fiat 500X2017 Jeep Cherokee2017 Jeep Compass2017 Jeep Grand Cherokee2017 Jeep Patriot+ 66 more
  Associated Documents

  • DownloadMC-10219831-0001.pdf↗
• June 14, 2017•Document ID: 10138856

  Service Bulletin/Repair Instructions
  VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

  Mfr Comm. #:

  9003413

  Date Added:

  June 4, 2018

  Manufacturer:

  ALFA

  Summary

  Accelerator Pedal Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. P2122 and P2127 will set if accelerator pedal connector is disconnected during diagnosis. Make sure codes are active before replacing pedal. DTC P2299 is usually caused by a two footed driver and accelerator pedal should not be replaced for this fault.

  Associated Products (85)

  2017 Chrysler 2002017 Chrysler 3002017 Chrysler 300C2017 Chrysler Pacifica2017 Chrysler Town and Country2017 Dodge Challenger2017 Dodge Charger2017 Dodge Durango2017 Dodge Grand Caravan2017 Dodge Journey2017 Dodge Viper2017 Fiat 124 Spider2017 Fiat 5002017 Fiat 500e2017 Fiat 500X2017 Jeep Cherokee2017 Jeep Compass2017 Jeep Grand Cherokee2017 Jeep Patriot2017 Jeep Renegade+ 65 more
  Associated Documents

  • DownloadMC-10138856-0001.pdf↗