Pontiac Torrent Complaints

625 consumer complaints on file.

#10574475March 24, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE FRONT PASSENGER'S SEAT PRESENCE MODULE WAS FAULTY. THERE WAS A RECALL RELATED TO THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER 07V344000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED AND THEY INFORMED THAT VIN WAS NOT INCLUDED. THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573903March 20, 2014
AIR BAGS
ON CHRISTMAS EVE OF 2013 AT ABOUT 5:45PM GOING WEST ON 7MILES RD GOING INTO THE LEFT TURNING LANE BEGINNING TO PROCEED TO LIGHT A VAN CAME THROUGH THE TRAFFIC TWO LANES OVER FROM RIGHT CAME AT ANGLE FROM MOBILE GASTATION CUTTING THROUGH TRAFFIC HE LIKE MET ALMOST HEAD-ON HIT THE FRONT OF TRUCK AND CONTINUED MAKING HIS LEFT GOING EAST ON 7MILES RD CLEARLY HIT AND RUN ME AND THREE OTHER WERE HURT AND I NOTICED THE AIRBAGS DID NOT DEPLOY IN THE OWNERS MANUAL FOR THAT TRUCK STATES THAT THE AIRBAGS SHOULD HAVE DEPLOYED FROM THE IMPACT RANGE 11 TO17 MPH I CONTACT ACTED GENERAL MOTORS THEY CHECKED THE EDR BASICALLY THEY STATED THEIR NOT AT FAULT THAT IT WAS NOT ENOUGH IMPACT FOR THE AIRBAGS TO DEPLOY. *TR
Crash:
Yes
Fire:
No
Injuries:
4
Deaths:
0
#10573465March 19, 2014
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2006 PONTIAC TORRENT. THE CONTACT STATED THAT WHILE ENTERING A GARAGE, THE VEHICLE SUDDENLY STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER APPROXIMATELY 5 MINUTES AND THE VEHICLE OPERATED NORMALLY. THE FAILURE RECURRED ON ANOTHER OCCASION WHEN THE CONTACT WAS ENTERING A DRIVEWAY WITH THE ILLUMINATION OF THE CHECK ENGINE WARNING LIGHT. ADDITIONALLY, THE KEY WOULD SPORADICALLY FAIL TO ENTER THE IGNITION SWITCH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 81,900. UPDATED 4/28/14*CN THE DEALER STATED THE ECM NEEDS TO BE REPLACED. NO REPAIRS HAVE BEEN MADE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10569286March 14, 2014
AIR BAGS
I NOTICED EVERY TIME SOMEONE WOULD SIT IN THE PASSENGER SEAT THE AIRBAG SERVICE BAG MESSAGE WOULD APPEAR THE OFF BUTTON WOULD NOT SWITCH TO ON. I CHECKED TO SEE IF A RECALL WAS ISSUED AND NOTICED THE 2007 PONTIAC TORRENT HAD A RECALL FOR THE SAME ISSUE I AM HAVING WITH MY 2008. I TRIED REACHING OUT TO GM WHICH I KNOW WILL TURN OUT AS A FAIL. I HAVE SEEN OTHER COMPLAINTS FROM OTHER PEOPLE ONLINE ON THEIR 2008 GM VEHICLES WITH THE SAME ISSUE AND THE 2007 WAS RECALLED. I WAS QUOTED AROUND $900 TO FIX FROM THE DEALER AFTER I WAS ADVISED BY A REPRESENTATIVE OF GM TO GET IT TESTED BY THE DEALERSHIP SO THEY COULD FURTHER ASSIST ME IF POSSIBLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10569386March 14, 2014
ELECTRICAL SYSTEM:IGNITION
MY KEYS WOULD FALL OUT OF MY IGNITION WHILE THE CAR WAS STILL RUNNING. ALSO, SEVERAL TIMES BEFORE THE VEHICLE WOULD ALLOW THE KEYS TO RELEASE WHILE THE CAR WAS IN ACCESSORY MODE CAUSING THE BATTERY TO DRAIN. AFTER 3 WEEKS, A NEW BATTERY, AND LOADS OF FRUSTRATION A REPLACEMENT OF THIS PART WAS INSTALLED AND NO ISSUES HAVE OCCURRED SINCE. THE REPAIR COST ME $197.00. *TR...UPDATED 12/09/15 *BF *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10569455March 14, 2014
ENGINE AND ENGINE COOLING
THE CAR HAS A TENDENCY TO HAVE LOSS OF POWER OR STALL WHILE DRIVING. THE ONE PARTICULAR TIME THAT IS OF GREAT SAFETY CONCERN IS WHEN IT HAD LOSS OF POWER WHILE DRIVING ON THE HIGHWAY. THE CAR ALSO WON'T RANDOMLY START AND HAVE BEEN STALLED IN THE -30 DEGREES FREEZING COLD FOR OVER AN HOUR ON A REMOTE HIGHWAY. TOOK IT INTO MULTIPLE MECHANICS, INCLUDING GM MECHANICS, AND THEY HAVE NO IDEA WHAT IS GOING ON. HAD THE BATTERY REPLACED, THROTTLE BODY CLEANED, ETC. CALLED GM, THEY CAN CAR LESS THAT THE CAR HAS A CHRONIC PROBLEM. A SIMPLE SEARCH ON PONTIAC TORRENTS SHOWS THERE ARE HUNDREDS OF THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567396March 5, 2014
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
TL* THE CONTACT OWNS A 2006 PONTIAC TORRENT. THE CONTACT STATED THAT THE HEATER UNIT MALFUNCTIONED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567038March 4, 2014
STEERING, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 PONTIAC TORRENT. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING WHEEL BECAME INOPERABLE. THE VEHICLE WAS INSPECTED BY AN AUTHORIZED DEALER; WHO ADVISED THAT THE POWER STEERING MODULE AND CONTROL MODULE WOULD NEED REPLACING. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO REPLACED THE IGNITION LOCK CYLINDER, KEY AND RECODED THE LOCK CYLINDER. AFTER THE REPAIRS TO THE IGNITION, THE KEY WOULD NOT IMMEDIATELY START THE VEHICLE. THIS FAILURE WAS RECURRING. THE DEALER THEN ADVISED THE CONTACT TO REPLACE THE STEERING COLUMN MODULAR ASSEMBLY. THE VEHICLE WAS NOT FURTHER REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566625March 1, 2014
ENGINE, STEERING, ELECTRICAL SYSTEM
DRIVING APPROX. 45 MPH DOWN 4 LANE HIGHWAY IN THE LEFT LANE. ENGINE STOPPED AND LOST ALL STEERING & BRAKING CONTROL. ABLE TO COAST TO A DITCH ON SIDE OF THE ROAD. TURNED THE VEHICLE TO OFF POSITION IN IGNITION SWITCH THEN ATTEMPTED TO RESTART VEHICLE. AFTER 3-4 CRANKING ATTEMPTS, CAR STARTED. WENT STRAIGHT TO NEAREST DEALERSHIP. SERVICE DEPARTMENT STATED THAT THERE WAS NOTHING WRONG BECAUSE THE CHECK ENGINE LIGHT WAS NOT ON. SECOND OCCASION- DRIVING APPROX. 25 MPH DOWN 2 LANE ROAD. BEGAN TO SLOW DOWN TO TURN LEFT- ENGINE STOPPED AND LOST ALL STEERING & BRAKING CONTROL. ABLE TO COAST TO SIDE OF THE ROAD. TURNED THE VEHICLE TO OFF POSITION IN IGNITION SWITCH THEN ATTEMPTED TO RESTART VEHICLE. CAR STARTED AFTER SEVERAL ATTEMPTS. WENT TO NEAREST SERVICE STORE AND ONCE AGAIN WAS TOLD THAT NOTHING APPEARED TO BE WRONG BECAUSE THERE WERE NO LIGHTS ON. TAKES MULTIPLE CRANKING ATTEMPTS TO START THE VEHICLE ON A DAILY BASIS. NO PATTERN TO WHEN. COULD BE IN THE AM, PM, MIDDLE OF THE DAY, HOT, COLD, WARM, RAINING, SNOWING, SUNNY, CLOUDY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566492February 28, 2014
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
DRIVING, TURNED THE DEFROST ON, ONLY COLD AIR CAME OUT, UNABLE TO DEFOG OR DEFROST WINDSHIELD. NO HEAT WHATSOEVER. BLOWS COLD AIR AT ALL TIMES. APPARENTLY SOME OF THE OTHER GM VEHICLES BASED ON THE SAME PLATFORM HAVE HAD THE SAME PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565670February 24, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ERRONEOUSLY ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE ELECTRONIC CONTROL UNIT FOR THE SEATS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 07V344000 (AIR BAGS). THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563027February 5, 2014
SEATS
I WAS DRIVING DOWN THE ROAD AND HAD MY HEATED SEATS ON AND I NOTICED IT WAS GETTING REALLY HOT, SO WHEN I GOT TO MY DESTINATION I STOPPED AND GOT OUT AND I NOTICED A HOLE IN MY SEAT WHERE IT HAD BURNED RIGHT THROUGH IT. SO IF I HAD NOT HAD A COAT ON IT WOULD HAVE BURNED ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562882February 4, 2014
ENGINE AND ENGINE COOLING
IN 2012 I TOOK THE CAR IN FOR A OIL CHANGE. I HAD NOTICED A SMELL OF ANTI FREEZE COMING FROM THE VENT WHEN YOU TURN ON THE HEAT. AFTER THE SERVICE I ASK MY MECHANIC IF HE SMELLED ANYTHING AND HE STATED SOMETHING SMELLS SWEET BUT DID NOT SAY HE SMELLED ANTI FREEZE. OVER THE PAST TWO YEAR WHEN I DRIVE HER CAR I TURN THE HEAT ON AND YES THE SMELL OF ANTI FREEZE IS STILL THERE FOR ABOUT 10 MINS. AND GOES AWAY. FWD: 2/2014 MY WIFE CALLED AND SAID AFTER TURNING THE HEAT ON SHE COULD NOT SEE OUT THE FRONT INSIDE WINDSHIELD AND HAD TO KEEP WIPING IT WITH A RAG AND THE SMELL OF ANTI FREEZE WAS VERY STRONG. I KNOW ABOUT HEATER CORES AND IT SHOULDN'T BE BAD BECAUSE MY WIFE HATES HEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561064January 22, 2014
TRACTION CONTROL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
SERVICE STABILITRAK AND TRACTION CONTROL COME ON ALWAYS WHILE ON THE FREEWAY. TRACTION CONTROL WILL TURN ITSELF OFF. NOT LONG AFTER THESE LIGHTS COME ON, THE CHECK ENGINE LIGHT WILL COME ON AS WELL. ALL SEEM TO CLEAR THEMSELVES AFTER A COUPLE OF DAYS. BY THE TIME I AM ABLE TO HAVE IT RAN FOR A CODE THE LIGHTS ARE ALREADY OFF. THIS HAS HAPPENED ON SEVERAL OCCASION AND VERY CONCERNED ABOUT TRANSPORTING MY [XXX] YEAR OLD IN THIS CAR. I HAVE HAD TO ALSO REPLACE THE BATTERY ALREADY 4 TIMES IN THE CAR AND HAVE THE FUEL PUMP MODULE REPLACED TWICE AS WELL. *TR PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560560January 19, 2014
SEATS
I WAS DRIVING DOWN THE ROAD AND HAD THE HEATED SEATS ON. ON THE DRIVER'S SIDE I FELT MY BACK GET HOT AND FELT BEHIND ME AND MY COAT HAD A HOLE BURNT THROUGH IT MY BACK WAS HOT AND A HOLE IN THE SEAT ALSO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559865January 14, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2007 PONTIAC TORQUE. THE CONTACT WAS DRIVING APPROXIMATELY 50 MPH AND CRASHED INTO A CEMENT WALL. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT TOWING COMPANY. THE CONTACT INJURED HER RIGHT HAND AND NECK. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 67,000. UPDATED 02/27/14*LJ THE CONSUMER WAS REAR ENDED. UPDATED 02/27/14
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10559304January 10, 2014
AIR BAGS
WHEN YOU SIT IN THE PASSENGER SEAT THE AIR BAG DOES NOT TURN ON. THERE IS A SIMILAR RECALL ALREADY OUT THERE FOR THE SAME ISSUE BUT MY VEHICLE IS NOT PART OF THE RECALL ACCORDING TO THE DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559041January 8, 2014
ELECTRONIC STABILITY CONTROL (ESC), VISIBILITY/WIPER, ELECTRICAL SYSTEM
WHILE DRIVING 55MPH ON A TRIP THE HEAT JUST STOPPED BLOWING. AS SINCE, THIS WEATHER HAS BEEN -20 AND -25 BELOW AND I HAVE NO DEFROST, HEAT. I WENT TO A CERTIFIED MECHANIC ONLY TO FIND OUT THE HEAT/AIR/DOOR IS BROKE. COST OF REPAIRS 1200.00 TO 1,500.00 IT IS AN ALL DAY JOB. THE DASH AND ALL COMPONENTS WILL HAVE TO BE REMOVED AND PUT BACK ON. NEEDLESS TO SAY WITH THIS WINTER BEING ONE OF THE COLDEST I UNDERSTAND AND CAN FEEL WHAT OTHERS ARE GOING THROUGH THAT HAS THIS SAME PROBLEM... AND I HAVE TO BUNDLE JUST TO GO TO WORK. I WORK AN HOUR AWAY AND AFTER FINDING THIS IS A HUGE PROBLEM !!!! I THINK THAT THERE SHOULD BE MONEY GIVEN TO THE ONES THAT NEEDS THIS FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557810December 30, 2013
AIR BAGS
AIR BAG SERVICE LIGHT ILLUMINATED ON THE DASH. SERVICE AIR BAG MESSAGE APPEARED IN DRIVERS INFORMATION CENTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557233December 25, 2013
ELECTRONIC STABILITY CONTROL (ESC), TRACTION CONTROL SYSTEM
I PURCHASED MY 2007 TORRENT NEW, MY SERVICE TRACTION CONTROL LIGHT, TRACTION CONTROL OFF HAS BEEN COMING ON SINCE I BOUGHT IT. THE PERFORMANCE AND HANDLING WERE NOT AFFECTED, IT RAN WITH NO PROBLEMS. I TOOK IT TO THE DEALER TO INQUIRE ABOUT THIS PROBLEM. I WAS TOLD IT WILL RESET ITSELF AND IT DID, NO PROBLEM. BEGINNING OF DECEMBER 2013, I WAS ATTEMPTING TO MERGE INTO TRAFFIC MOVING ABOUT 50MPH, MY TORRENT HAD NO PROBLEM MERGING BEFORE, AS I BEGAN TO ENTER THE TRAFFIC THERE WERE THREE DINGS, TRACTION CONTROL OFF. THIS TIME ENGINE POWER REDUCED, TOTALLY UNEXPECTED. THE TORRENT WOULD NOT ACCELERATE ABOVE 15 MPH, IT FELT LIKE THE BRAKES WERE HOLDING THE VEHICLE BACK THE ENGINE WAS REVVING AT 4000 RPM. TURNED OFF CAR, WAITED A MINUTE RESTARTED, RAN FINE. ENGINE POWER REDUCED COMES ON A DAILY BASIS. I CAN'T TRUST THIS VEHICLE NOW! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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