Pontiac Torrent Complaints

625 consumer complaints on file.

#10535718August 16, 2013
FUEL SYSTEM, GASOLINE
EXPERIENCING THE EXACT SAME PROBLEM AS STATED IN NHTSA CAMPAIGN NUMBER: 12V459000. CONTACTED GM AND THE VEHICLE IS NOT INCLUDED IN THE RECALL. SHOULDN'T ANY 2007 PONTIAC TORRENT WITH THE EXACT SAME PROBLEM BE INCLUDED NO MATTER WHERE IT IS? SEEMS A LITTLE SUSPECT THAT CALIFORNIA, ARIZONA, NEVADA AND TEXAS ARE INCLUDED BUT NEW MEXICO IS EXCLUDED. WE GET OUR VEHICLES FROM THE SAME FACTORIES AS THE THOSE OTHER STATES. CURRENT ESTIMATE TO FIX MY VEHICLE IS 1000.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532214July 28, 2013
FUEL SYSTEM, GASOLINE
RECEIVED A RECALL NOTICE ABOUT A FUEL PUMP/FUEL LEAK ISSUE. WENT ON 7/9/2013 TO JIM ELLIS CHEVROLET TO HAVE THE PART REPLACED. 2 WEEKS LATER, WE HAVE GAS LEAKING OUT UNDER THE FUEL TANK OF VEHICLE. DROPPED CAR OFF AT DEALERSHIP WHO REPLACED THE PART (TODAY IS SUNDAY) AND THEY ARE CLOSED. LEFT IT THERE SO THEY CAN LOOK AT IT IN THE MORNING. NEVER HAD A PROBLEM UNTIL THE PART WAS REPLACED. I HOPE I DON'T HAVE A PROBLEM WITH THIS DEALER FIXING WHAT THEY DID WITH THE RECALL. ON NOTICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526317July 23, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. THE CONTACT STATED HAT THE VEHICLE EMITTED A STRONG GASOLINE ODOR. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS ADVISED THAT THERE WAS FUEL LEAKING AND THE ENGINE HAD TO BE REMOVED IN ORDER TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED UNDER NHTSA CAMPAIGN NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525991July 21, 2013
FUEL/PROPULSION SYSTEM
I AM A OWNER OF A 2007 PONTIAC TORRENT PURCHASE NEW, RECENTLY I DETECTED ODOR OF GAS, WHEN I FILLED THE TANK TO FULL IN 2 DAYS IT REQUIRED MORE GAS, WHEN CHECKED I NOTICE THERE WAS GAS LEAKAGE UNDER THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524555July 12, 2013
FUEL/PROPULSION SYSTEM
MY CAR SMELLS LIKE GAS INSIDE AND OUTSIDE. THERE IS NO VISIBLE LEAK AND THE SMELL IS GETTING WORSE. THERE ARE NO CODES COMING UP ON DIAGNOSTIC SCREENING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524184July 10, 2013
ELECTRONIC STABILITY CONTROL (ESC), ENGINE AND ENGINE COOLING
WHILE DRIVING, NUMEROUS DASH LIGHTS CAME ON . VEHICLE BEGAN TO BUCK AND SHAKE. AS SUDDENLY AS IT BEGAN IT STOPPED. SEVERAL DAYS PASSED UNTIL THE CONDITION OCCURRED AGAIN. TOOK VEHICLE TO DLR FOR SERVICE. ADVISE OF NO PROBLEMS FOUND; WAS TOLD TO TAKE A PICTURE WHEN IT RECURRED. AS SUGGESTED I TOOK PICTURES OF THE INCIDENT. DLR ADVISED HE COULDN'T DETERMINE CONDITION FROM PICTURE. HOWEVER, GM HAD RELEASED A TSB WITH INFOR THAT COULD RESOLVE PROBLEM. THAT WORKED FOR SEVERAL MONTHS. HAD AN INDEPENDENT REPAIR FACILITY CHECK FOR THE SAME PROBLEMS; THEY REPLACED PLUGS AND WIRES.THAT LASTED 2 MONTHS. THEY REPLACED A MODULE. THAT LASTED FOR ABOUT 9 MONTHS NOW THE PROBLEM COMES AND GOES. NO ONE CAN PINPOINT THE EXACT PROBLEM FOR THE LIGHTS COMING ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519793June 14, 2013
STEERING
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE POWER STEERING FAILED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 180,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513554May 25, 2013
FUEL SYSTEM, GASOLINE, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
I HAVE BEEN DETECTING THE ODOR OF GASOLINE FROM THE AREA NEAR THE FUEL TANK. ON VISUAL INSPECTION, I WAS NEVER ABLE TO SEE ANYTHING ON THE GROUND OR ON THE UNDERSIDE OF THE CAR, AND THE SMELL DIDN'T SEEM TO BE PRESENT ALL THE TIME. I TOOK THE CAR TO A NEIGHBORHOOD MECHANIC, AND INITIALLY, HE DIDN'T DETECT ANYTHING EITHER, BUT THE ODOR HAS CONTINUED TO BE DETECTABLE OFF AND ON, SOMETIMES RATHER STRONGLY. WHEN I HAD AN OIL CHANGE DONE ON MAY 23, I ASKED THE MECHANIC TO CHECK AGAIN FOR A LEAK. THIS TIME, WITH THE CAR ON THE LIFT, HE COULD SEE WHERE FUEL HAS BEEN LEAKING FROM SOMEWHERE ABOVE THE GAS TANK. HE DID A "SMOKE TEST" WHICH CONFIRMS THERE IS A LEAK, BUT BECAUSE OF THE WAY THE CAR IS BUILT, HE CAN'T SEE THE SOURCE OF THE LEAK WITHOUT REMOVING THE GAS TANK, WHICH WOULD ALSO NECESSITATE REMOVING THE EXHAUST PIPE FROM THE CATALYTIC CONVERTER ON BACK. FROM THE GENERAL LOCATION, THOUGH, I SUSPECT THE PROBLEM IS THE SAME THAT IS REFERENCED IN NHTSA RECALL 12V459000, A LEAKING FUEL PUMP MODULE, ALTHOUGH I DO NOT LIVE IN ANY OF THE STATES AFFECTED BY THE RECALL. I HAVE AN APPOINTMENT TO TAKE IT TO THE DEALER TO VERIFY THE SOURCE OF THE LEAK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512797May 20, 2013
STEERING
I PURCHASED THE CAR FROM AUTO PARK. DRIVING HOME AND GETTING ON THE BYPASS GOING APPX 65 MPH IT WAS VERY HARD TO STEER. THE ONLY WAY TO DESCRIBE IT IS SAYING IT IS LIKE DRIVING A CAR WITH NO POWER STEERING. I TOOK IT TO 3 PLACES AND ALL SAID IT WAS THE ELECTRONIC STEERING AND COULD NOT BE ADJUSTED. MY HUSBAND TOOK IT ON VACATION IN JUNE 2012 AND WILL NEVER DRIVE IT AGAIN BECAUSE OF THIS ISSUE... HE WILL NOT LET OUR SON DRIVE IT BECAUSE HE FEELS IT IS UNSAFE. I AM FINALLY SEEING OTHER PEOPLE WITH THE SAME ISSUE. WHAT CAN BE DONE. IT HAS 90,000 MILES NOW. I HAVE 3 BOYS AND DRIVE A LOT. I NEED THIS FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512553May 17, 2013
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
MY VEHICLE'S BRAKES BEGAN TO LOCK AS I WAS DRIVING DOWN THE INTERSTATE AT 70 MPH. THIS HAPPENED WHEN I TAPPED THE BRAKES TO TURN OFF THE CRUISE CONTROL. IT HAPPENED AGAIN ON THE INTERSTATE 2 DAYS LATER IN STOP-AND-GO TRAFFIC - BRAKES LOCK WHILE THE VEHICLE IS MOVING. LET OFF THE GAS AND IT STOPS ITSELF WITH VERY BAD SHAKING. THIS IS A VERY SERIOUS PROBLEM. IT HAS HAPPENED EVERY DAY SINCE UNDER STOP-AND-START CONDITIONS AND IT GETS WORSE AND WORSE UNTIL THE BRAKES ARE COMPLETELY LOCKED. VEHICLE WILL NOT MOVE ONCE BRAKES LOCK UNLESS IT IS TURNED OFF FOR APPROXIMATELY 30 MINUTES. "SERVICE TRACTION CONTROL" LIGHT COMES ON AFTER THIS HAPPENS. ABS SENSOR HAS BEEN REPLACED FOR $700 TO NO AVAIL. IN ADDITION, I SEE A RECALL FOR THE GAS TANK. I ALSO HAD THAT PROBLEM ABOUT A YEAR AGO - GAS WAS LEAKING FROM MY TANK, BUT SINCE I LIVE IN LOUISIANA THE RECALL DOES NOT APPLY TO MY VEHICLE. THAT WAS A $1000 REPAIR, BUT THAT'S BETTER THAN IT CATCHING ON FIRE, I SUPPOSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510484May 3, 2013
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), STEERING
WHILE DRIVING MY STABITRAK LIGHT CAME ON CAUSING ALL TIRES TO LOCK UP. I WAS UNABLE TO STEER VEHICLE SAFELY, STEERING WHEEL WAS NEARLY IMPOSSIBLE TO TURN. ALL 4 BRAKES LOCKED UP AND LOUD GRINDING NOISE COULD BE HEARD. VEHICLE TOP SPEED DROPPED ABRUPTLY TO 11 MPH WHILE TRAVELING ON BUSY INTERSTATE. VEHICLE STARTED JUMPING FORWARD AND WHEELS/TIRES WOULD NOT TURN. I WAS ABLE TO PULL VEHICLE OFF INTERSTATE, TO A SAFE LOCATION, WITHIN A COUPLE MINUTES, BY USING EMERGENCY BRAKE, AND FOUND BRAKES AND ROTORS WERE ON FIRE WITH FLAMES VISABLE AND TIRES WERE SMOKING HEAVILY. THE DASH LIGHT WERE BLINKING "SERVICE STABITRAK" AND "TRACTION CONTROL OFF." THIS INCIDENT CAUSED SIGNIFICANT DAMAGE TO MY VEHICLE. THIS VEHICLE HAS NOT BEEN IN ANY ACCIDENTS AND IS USED SOLEY ON PAVED ROADS. THERE A SEVERAL HUNDRED OTHER ONLINE COMPLAINTS FROM OWNERS OF SAME VEHICLE, WITH SAME PROBLEM. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10509469April 24, 2013
ENGINE
BLOWN HEAD GASKET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508170April 14, 2013
ELECTRICAL SYSTEM, ENGINE, VISIBILITY/WIPER
PURCHASED VEHICLE USED ON 12/06/2006 WITH 9,968 MILES. REPLACED ENTIRE ENGINE ($5,000) ON 03/27/2009 DUE TO ISSUES WITH THE CYLINDER HEAD GASKET (WAS TOLD THE VEHICLE WAS NO LONGER UNDER WARRANTY). MILEAGE AT THAT TIME WAS 84,625. IN APPROXIMATELY 2009 THE PASSENGER SIDE WINDOW STARTED GOING UP AND DOWN SPONTANEOUSLY. MY DOG HAD HER HEAD OUT OF THE WINDOW AND IT SPONTANEOUSLY CLOSED ON HER HEAD, RESTRICTING HER AIRWAY. THE PASSENGER SIDE DOOR WAS RIPPED APART AND WIRING WAS REPLACED. THE WINDOW WORKED CORRECTLY FOR ABOUT 2 YEARS AND THEN IN 2011, THE WINDOW STOPPED WORKING ENTIRELY. HAVE HAD 3 WHEEL BEARINGS REPLACED (ONE TWICE). IN JANUARY/FEBRUARY OF 2013, THE IGNITION SWITCH AND FUSE CENTER HAD TO BE REPLACED. MECHANICS ADVISED THAT THE FUSE CENTER/PANEL WAS ON "NATIONAL BACK ORDER" WITH NO KNOWN AVAILABLE DATE. THEY REPAIRED IT. TOTAL COST PAID FOR THAT REPAIR WAS OVER $335.87. MILEAGE AT THAT TIME WAS 171827 ON APRIL 12TH THE HEATER STOPPED WORKING AS I WAS DRIVING. THE FAN STILL BLOWS BUT ONLY COLD AIR. THE HOSES FROM THE COOLANT TANK HEAT UP WHEN THE CAR IS RUNNING. KNOWN PROBLEM WITH THIS MAKE/MODEL. ACCORDING TO SIMILAR COMPLAINTS FILED THE ENTIRE DASH WILL NEED TO BE DISMANTLED TO FIX THE BLEND DOOR/ACTUATOR. KNOWN DEFECTIVE PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505930April 11, 2013
ELECTRICAL SYSTEM, SEATS
TL* THE CONTACT OWNS A 2006 PONTIAC TORRENT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE DRIVER SEAT WIRES MELTED THROUGH THE SEAT WITHOUT WARNING. THE CONTACT SUSTAINED A THIRD DEGREE BURN ON HER LOWER BACK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 126,000. *TR
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10506022April 11, 2013
AIR BAGS
THE SERVICE PASSENGER AIR BAG LIGHT CAME ON AND OFF, WHEN A PASSENGER IS IN THE SEAT, SOME TIME IT WORK AND OTHER TIME IT DOES NOT. WHEN I TOOK IT TO THE DEALER THEY FOUND NO CODES OF THIS IN THE COMPUTER WHICH I CAN PROVIDE PROOF OF THIS WITH SERVICE RECORDS. I THINK THERE ARE MANY CAR OUT THERE WITH THE SAME ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10507384April 7, 2013
STEERING
A FEW DAYS AGO MY TORRENT WHICH IS A 2006 MODEL, THE STEERING WHEEL STARTED LOCKING UP. IT HAPPENS WHEN I START THE TRUCK UP AND I PUT IT IN ANY GEAR. THE WHEEL ITSELF WILL NOT MOVE AT ALL. LAST NIGHT WHILE GOING DOWN THE ROAD THE STEERING WHEEL LOCKED UP AND COMPLETELY STAYED STRAIGHT AND WOULD NOT MOVE. YESTERDAY IT LOCKED UP IN THE PARKING LOT BEFORE I WENT TO LEAVE THE WHEEL AGAIN WOULD NOT MOVE. I THEN PUT THE TRUCK IN PARK AND TURNED OFF THE TRUCK AND TURNED IT BACK ON AND IT WENT BACK TO NORMAL WHERE THE WHEEL WAS MOVING LIKE NORMAL. THIS IS A SERIOUS PROBLEM WITH THIS TRUCK. ITS HAPPENING MORE AND MORE. THIS IS MY ONLY CAR AND IM A SINGLE MOM WITH A SMALL CHILD AND I DONT FEEL SAFE PUTTING MY CHILD IN THE TRUCK AND DRVING HIM AROUND WITH THE FEAR OF IT LOCKING UP AND THEN POSSIBLY HITTING SOMETHING AND HURTING US OR SOMEONE ELSE DUE TO A MALFUCTION. THIS ISSUE NEEDS TO BE LOOKED INTO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502014March 7, 2013
ELECTRICAL SYSTEM, VISIBILITY/WIPER
I STARTED MY TORRENT JUST LIKE ANY MORNING, THE HEATER RAN FOR MAYBE 10 MINUTES THEN JUST STOPPED. IT WILL NOT BLOW OUT ANY KIND OF AIR (HOT OR COLD). BEING WINTER, COLD AND FROSTY, THIS IS A SEVERE SAFETY ISSUE. WITH NO DEFROSTER IT IS VERY HARD TO SEE, AND ITS VERY COLD. IT COSTS AROUND 1200 DOLLARS TO GET IT FIXED. EVEN IF IT IS FIXED I AS TOLD THE WAY THAT THEY MADE THE TORRENT THAT IT WILL JUST BREAK AGAIN. I DO NOT HAVE THAT KIND OF CASH JUST LAYING AROUND. IT SHOULD BE RECALLED BUT GM IS TO CHEAP. THIS IS NOT THE FIRST TIME I HAVE HEARD OF THIS HAPPENING. I DRIVE ALONG WAYS AND ITS DANGEROUS NOT BEING ABLE TO SEE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501420March 5, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. THE CONTACT STATED THAT WHILE PARKED, SHE NOTICED A STRONG GASOLINE FUEL SMELL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE FUEL PUMP WAS FRACTURED, LEAKING FUEL AND WOULD HAVE TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501004March 2, 2013
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
THIS CAR HAS ELECTRICAL PROBLEM EVERY YEAR!!!! THE PASSENGER WINDOWS WON'T WORK AND THE CAR WON'T START THIS HAPPENS EVERY FEW WEEKS!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500401February 28, 2013
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
2007 PONTIAC TORRENT. CONSUMER WRITES IN REGARDS TO FUEL PUMP RECALL NOTICE AND CONSUMER ALSO SEEKS REIMBURSEMENT FOR FUEL PUMP REPLACEMENT. *SMD THE CONSUMER STATED IN NOVEMBER 2012, THE VEHICLE BEGAN TO EMIT A GAS ODOR. THE ODOR INCREASED AS TIME WENT ON. THE CONSUMER INSPECTED THE VEHICLE FOR LEAKS IN THE ENGINE COMPARTMENT, THE UNDER CARRIAGE AND AROUND THE FUEL TANK SPOUT AREA, BUT NONE WERE VISIBLE. HE THEN BEGAN TO NOTICE WHEN THE VEHICLE WAS STARTED/SHUT OFF, THE SMELL INTENSIFIED. HE IMMEDIATELY CONTACTED A LOCAL REPAIR FACILITY AND TOOK THE VEHICLE IN FOR AN INSPECTION. THE FACILITY INITIALLY HAD DIFFICULTIES DIAGNOSING THE PROBLEM, BUT WAS ABLE TO ISOLATE AND REPAIR THE SOURCE OF THE SMELL; THE FUEL PUMP. THE CONSUMER REFERENCED RECALL # 12V459000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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