Pontiac Torrent Complaints

625 consumer complaints on file.

#10611033July 16, 2014
ENGINE
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. THE CONTACT STATED WHILE DRIVING AT AN UNKNOWN SPEED, THE CHECK ENGINE, SERVICE STABILITY AND SERVICE TRACTION CONTROL WARNING LIGHTS ILLUMINATED. ALSO, THE CONTACT MENTIONED THAT THE VEHICLE SPEED SUDDENLY DECELERATED AFTER THE REDUCE ENGINE POWER WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 93,000 AND THE CURRENT MILEAGE WAS 94,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609905July 11, 2014
ELECTRICAL SYSTEM:IGNITION
MY CAR WAS NOT ON THE RECALL LIST ,YET I AM HAVING SO MUCH TROUBLE WITH MY IGNITION,CAN NOT TURN MY KEY IN THE IGNITION. PLEASE ADVISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607450July 1, 2014
EQUIPMENT ADAPTIVE/MOBILITY, ENGINE
WE WERE TAKING MY CHILDREN TO THE CIRCUS ON 695 WEST DOING 60 MPH WHEN THE LIGHT SHOWING THAT THE CAR HAD OVERHEATED AND THE ENGINE LIGHT CAME ON. WHILE DOING 60 MPH THE CAR JUST STOPS IN THE ON THE BELTWAY. WE COULD HAVE BEEN KILLED. THERE WAS NO POWER WHATSOEVER. THE WINDOWS WOULDN'T EVEN ROLL UP. THIS CAR NEEDS TO BE RECALLED. THE ALTERNATOR WAS REPLACED AND A FUEL PUMP AND WE GOT THE CAR BACK A WEEK LATER AND THE SAME ISSUE HAPPENED AGAIN EXCEPT THIS TIME WE WERE COMING OUT OF THE BALTIMORE TUNNEL PRAYING IT DIDN'T STOP BUT IT DID AND HAD TO BE TOWED YET AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605819June 25, 2014
ELECTRICAL SYSTEM, STRUCTURE:BODY
THE WIRING HARNESS BETWEEN THE BODY AND THE DRIVER'S DOOR (AND FRONT PASSENGER DOOR) IS TOO SHORT, AND SUBSEQUENTLY STRETCHES AND FRAYS AND BREAKS THE WIRES, RESULTING IN FAILURE OF VARIOUS DOOR COMPONENTS INCLUDING POWER DOOR LOCK, POWER WINDOW, SIDE MIRROR CONTROL, RADIO OFF WHEN EXITING VEHICLE AFTER DRIVING, DOOR CHIME WHEN KEY IN IGNITION, DOOR AUTOMATICALLY LOCKING WHEN VEHICLE IN DRIVE POSITION (SAFETY HAZARD), DOOR UNLOCKING WHEN IN PARK POSITION (EXIT VEHICLE SAFETY HAZARD) AND DOOR STEREO SPEAKERS. SINCE THIS IS THE LEAST LIKELY CULPRIT WHEN TROUBLESHOOTING, IT SHOULD BECOME THE FIRST ITEM WHEN ANY DOOR COMPONENT FAILS ON THIS VEHICLE. THE PASSENGER DOOR HAS AN IDENTICAL ISSUE, HOWEVER, SINCE THE TYPICAL FREQUENCY OF USE OF THIS DOOR IS MUCH LESS, THE ISSUE OCCURS LESS FREQUENTLY. THERE ARE NUMEROUS INSTANCES OF THIS FROM HUNDREDS OF PONTIAC TORRENT OWNERS, WITH PICTURES, ON THE INTERNET. THIS IS HOW THE PROBLEM SOLUTION IS COMMONLY FOUND, THE LAST THING ONE WOULD THINK IS BAD WIRING. MANY OWNERS OF THIS VEHICLE HAD CHALLENGED GM TO REPAIR OR RECALL, TO NO AVAIL. GM SOCIAL MEDIA BLOGGERS OFTEN CHIMED IN TO CONTACT GM, BUT WHEN OWNERS DID SO, NOTHING REALLY HAPPENED REGARDING HELPING OUT OWNERS WITH THE ISSUE NOR THE COST OF REPAIR. MANY OWNERS ACTUALLY PAID FOR OR BOUGHT COMPLETELY NEW WIRING HARNESSES, WHICH ARE VERY EXPENSIVE FOR THE PART AS WELL AS EXPENSIVE THE IN-DOOR INSTALLATION. OTHERS SPLICED THEIR OWN WIRES TO EFFECT A SOLUTION. THIS ISSUE IS ON A 2006 PONTIAC TORRENT, HOWEVER, IT IS POSSIBLE THAT ALL YEARS OF THAT VEHICLE 2006-2009 AS WELL AS THE SIMILAR CHEVROLET EQUINOX 2005-2009 ARE ALL EFFECTED, SINCE THEY ALL SHARE MANY COMMON COMPONENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598931June 17, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, WHEN ENGAGING THE BRAKES THE VEHICLE WOULD SHAKE VIOLENTLY AND THERE WAS AN INCREASE IN STOPPING DISTANCE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ROTORS, BRAKE PADS AND BRAKE FLUID NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE DEFECT. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598480June 16, 2014
AIR BAGS
AIR BAG INDICATOR STAYS OFF EVEN WHEN THERE IS A PASSENGER AND "SERVICE AIR BAG" COMES ON IN THE DRIVER INFO PANEL ON DASH. WHEN I FIRST PURCHASED IT THE SENSOR WOULD FLASH BETWEEN ON AND OFF WITH A PASSENGER OCCUPYING THE SEAT AND WITHIN A FEW MONTHS THE SENSOR NO LONGER COMES ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598001June 13, 2014
AIR BAGS, ELECTRICAL SYSTEM, SUSPENSION, WHEELS:HUB
THE VEHICLE AIR BAG SENSOR IN PASSENGER SEAT IS FAULTY. SHOWS AIRBAG OFF WHEN PASSENGER IS IN SEAT. THE FRONT/PASSENGER DOOR WIRE HARNESS IS TOO TIGHT WHICH END RESULT IS BOTH WINDOWS DO NOT WORK BECAUSE THE HARNESS WIRES HAVE SNAPPED DUE TO THEM BEING DRAWN SO TIGHT.... I HAVE HAD TO REPLACE SPARK PLUGS/ALL WIRES AS WELL AS DRIVE SHAFT ALL OF A SUDDEN WAS BROKEN TOO. BOTH WHEEL HUBS REPLACED ON FRONT OF VEHICLE ~ SERVICE TO STABILITRAK NUMEROUS OF TIMES.... NOW I'M DRIVING AROUND WITH A TICK IN THE MOTOR WITH 120,000 MILES ON IT..... THIS VEHICLE HAS TURNED OUT TO BE A NIGHTMARE!!!!! AND OF COURSE THE DEALER ONLY WANTS $498.00 TO JUST HOOK UP THE TECH 2 TO LET ME KNOW ALL THAT IS WRONG!!!!!!! WOW.....I HAVE TAKEN GREAT CARE WITH BETSY INCLUDING ALL SCHEDULED MAINTENANCE TO AND FOR WHAT I WISH I KNEW.... JUST DISAPPOINTED!!! *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597393June 10, 2014
ELECTRICAL SYSTEM:IGNITION, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. THE CONTACT STATED THAT THE IGNITION KEY FAILED TO RELEASE FROM THE IGNITION SWITCH UNTIL AFTER AWAITING THIRTY MINUTES WITH REPEATED ATTEMPTS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO WAS UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 74,000. UPDATED 09/02/14*LJ UPDATED 09/16/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596662June 6, 2014
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), ENGINE
I HAVE HAD MULTIPLE PROBLEMS WITH MY IGNITION AND IT STRIPPING TWICE WITHIN A YEAR. I HAVE ALSO HAD TO CHANGE THE IGNITION FUSE MULTIPLE TIMES WITHIN THE LAST THREE MONTHS. THE MOST RECENT INCIDENT HAPPENED THIS MORNING WHILE DRIVING AT ABOUT 45 MPH MY TRUCK COMPLETELY SHUT OFF. I WAS LUCKY TO HAVE A BYSTANDER GET OUT OF THEIR VEHICLE AND PUSH MY TRUCK TO THE SIDE OF THE ROAD. IN THE MIDDLE OF THE PERSON MOVING MY VEHICLE, IT AUTOMATICALLY STARTED BACK UP. I'M NOT TOO SURE HOW OR WHY THIS HAS HAPPENED. THERE ARE NO VISIBLE WARNING SIGNALS. THIS HAPPENED TO ME LAST WEEK AS WELL. ONCE I START THE TRUCK UP IT RUNS FINE AND THEN JUST SHUTS OFF AND AFTER A COUPLE OF MINUTES, IT STARTS BACK UP AUTOMATICALLY. THIS IS AN EXTREMELY DANGEROUS DEFECT. I REALLY HOPE GM OR PONTIAC LOOKS INTO THIS ISSUE... THERE ARE MULTIPLE COMPLAINTS WITH THE SAME ISSUES THAT I HAVE BEEN HAVING. I BELIEVE THIS IS SAD THAT AS MANY COMPLAINTS THAT HAVE BEEN ISSUED ABOUT THIS VEHICLE, THAT THERE IS NOT YET A RECALL ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596322June 5, 2014
AIR BAGS
THE AIRBAG LIGHT HAS BEEN TURNING ON AN OFF INTERMITTENTLY FOR SEVERAL MONTHS NOW. WE HAVE ALSO MORE RECENTLY BEEN HAVING ISSUES WITH THE CAR STARTING AND A SMELL OF GAS. ON 5/30/14 WE TOOK THE VEHICLE TO A LOCAL SERVICE CENTER WHO INFORMED US OF THE RECALL FOR THE FUEL PUMP AND ALSO A RECALL FOR THE PASSENGER PRESSURE SENSOR (PPS). WE SET UP AN APPOINTMENT WITH THE LOCAL DEALER, GAINESVILLE BUICK GMC. DURING THE CALL WE INFORMED THE SERVICE ADVISOR [XXX] ABOUT BOTH ISSUES AND THE RECALLS. ON 6/03/14 WE TOOK THE VEHICLE TO THE APPOINTMENT AND AGAIN INFORMED [XXX]. MURSCOE ABOUT THE ISSUE AND RECALLS. HOURS LATER WE RECEIVED A CALL INFORMING US THAT THE FUEL PUMP WAS INDEED FAULTY AND WOULD BE COVERED UNDER A "SPECIAL WARRANTY", BUT THE PART WOULD HAVE TO BE ORDERED. WE WERE ALSO TOLD THAT THE AIRBAG ISSUE WAS NOT COVERED AND WOULD COST $163 TO REPAIR. WE DECLINED SERVICE FOR THE AIRBAG AT THAT TIME SO THAT WE COULD FURTHER RESEARCH THE ISSUE. WE PICKING UP THE VEHICLE AT THE DEALERSHIP WE WERE CHARGED A $60 DIAGNOSTIC FEE. WE WERE NOT INFORMED BEFORE HAND THAT THEY WOULD BE CHARGING THIS FEE. THEY WOULD NOT RELEASE OUT VEHICLE UNTIL WE PAID THE FEE. AFTER RETURNING 6/05/14 WE BROUGHT IN THE RECALL NOTICE WHICH LISTED OUT VEHICLE AS A POTENTIALLY AFFECTED UNTIL AND THE DEALER STILL REFUSED TO PERFORM THE THIRTY MINUTE, LABOR ONLY REPAIR. THE RECEIPT PROVIDED BY THE DEALER CLEARLY STATES THE SAME ISSUE AND REMEDY AS INDICATED BY THE RECALL NOTICE GM07174. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596340June 5, 2014
ENGINE
MY CAR KEEP STALLING WHEN I DRIVE IT FOR A WHILE AND THEN IT ACTS LIKE IT DON'T WANT TO GO ANYMORE. LATER ON WHEN I DRIVE IT AGAIN ITS OK AND PICKS UP LIKE NORMAL. I REALLY WAS UPSET THAT I TOOK IT TO THE MECHANIC TO GET CHECK OUT AND HE TOLD ME THAT IT WOULD BE ABOUT 3000 TO GET IT FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596072June 4, 2014
ENGINE, FUEL/PROPULSION SYSTEM
HAVE SENT THIS LETTER TO THE CEO OF GENERAL MOTORS ON 6/3/14. I AM STILL WAITING FOR A REPLY. AS IT IS STATED, IN THIS SITUATION WHERE GAS AND ANTIFREEZE WERE MIXING IN THE ENGINE, DUE TO EITHER A SLOW LEAK OR A GASKET BLEW, THE TORRENT WAS NOT BUILT WITH A SENSOR TO TURN ON THE ENGINE WARNING LIGHT TO NOTIFY THE DRIVER OF A POTENTIAL SERIOUS SITUATION-TOTAL MECHANICAL FAILURE-LEADING TO POTENTIAL FATAL INJURIES WHILE DRIVING-SUCH AS A FIRE, ACCIDENT, OR EVEN DEATH. [XXX] IN REFERENCE TO CLAIM NUMBER [XXX]. I HAVE CALLED AND SPOKEN TO DEAN AT CORPORATE ON 6/3/14 AND THE DEALERSHIP WHERE I PURCHASED MY VEHICLE. 5/30/14, I CALL THE DEALERSHIP FIRST SPOKE TO A FEW PEOPLE AND LEFT MY INFORMATION, I RECEIVED NO PHONE CALL BACK UNTIL I CALLED CORPORATE ON 6/3/14 AND COMPLAINED. I FIND THIS VERY UNPROFESSIONAL ESPECIALLY KNOWING THE SITUATION WHERE LIVES WERE POTENTIAL AT RISK, AND OTHERS STILL ARE. THE MAJOR CONCERN WITH MY VEHICLE IS THAT OUT OF NOWHERE WITHOUT WARNING THE ENGINE FAILED. ACCORDING TO THE MECHANIC THE VEHICLE DOES NOT COME WITH ANY WARNING LIGHT TO NOTIFY THE DRIVER OF THIS SITUATION-THIS IS UNACCEPTABLE. MY CAR IS A 2008 PONTIAC TORRENT WITH 50,000 MILES ON IT. THE MECHANIC AND THE INSURANCE COMPANY THAT HAS NOW INSPECTED THE CAR, CONCUR THAT THIS IS FROM MECHANICAL FAILURE. AS A MOTHER OF 3 CHILDREN, TO THINK THAT THERE COULD HAVE BEEN AN ACCIDENT WITH THEM IN THE CARE-POSSIBLY LEADING TO DEATHS?WELL YOU CAN IMAGINE MY CONCERN. AS I AM BLESSED THAT THIS WAS NOT THE CASE AND THE CAR JUST DIED, I DO NOT FEEL THIS IS A SAFE CAR, AND BEING A WOMAN IN YOUR POSITION I HOPE YOU CAN UNDERSTAND MY POSITION AND WILL DO THE RIGHT THING FOR THE SAFETY OF MY FAMILY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595914June 3, 2014
STEERING, POWER TRAIN, ENGINE AND ENGINE COOLING
TIMING CHAIN JULY 2013 REPAIR TRANSMISSION JANUARY 2014 REPAIR TRANSMISSION LINE/SEALS 2014 MAY 2014 STEERING MAY 2014 POWER STEERING DOES NOT WORK AT LOW SPEEDS AND IS IN AND OUT AT HIGHWAY SPEEDS. VERY DIFFICULT TO DRIVE AT LOW SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594476May 28, 2014
AIR BAGS
THE AIRBAG LIGHT JUST CAME ON WHEN WE TURNED THE IGNITION ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594672May 28, 2014
VEHICLE SPEED CONTROL, ENGINE, STRUCTURE
MY SUNROOF DRAINS CLOGS REPEATEDLY WHICH CAUSES ANKLE DEEP WATER TO PUDDLE INSIDE. I HAD TO HAVE IT TOWED FROM WORK LAST MONTH BECAUSE IT WOULD NOT ACCELERATE AFTER RAIN LEAKED EVERYWHERE. IN ADDITION I HAD TO BUM A RIDE TO WORK BECAUSE IT WOULDN'T ACCELERATE DUE TO THE FACT IT WAS WET FROM THE RAIN. WHEN THIS HAPPENS THE TRACTION LIGHT COMES ON CAUSING MY CAR TO LOSE SPEED. ALTHOUGH PEDAL IS PUSH ALL THE WAY DOWN TO FLOOR IT WILL NOT ACCELERATE. I WOULD HATE TO BE TRAVELING ON INTERSTATE AND LOSE SPEED DURING RUSH HOUR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593766May 23, 2014
ENGINE, ELECTRICAL SYSTEM, SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
TL* THE CONTACT OWNS A 2006 PONTIAC TORRENT. THE CONTACT STATED WHILE ATTEMPTING TO ACCELERATE THE VEHICLE WOULD NOT MOVE. THE CONTACT ALSO INDICATED THAT ON SEVERAL OCCASIONS WHILE DRIVING AT SPEEDS ABOVE 45 MPH THE VEHICLE WOULD SUDDENLY STALL. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE DEFECT. THE CONTACT ALSO INDICATED THAT WHILE OPERATING THE HEATER OR AIR CONDITIONER A MIST WAS COMING FROM THE VENTS LEAVING A RESIDUE INSIDE THE CABIN. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF FAILURE. THE CONTACT ALSO INDICATED THAT THE DRIVERS SIDE HEATED SEAT WAS EXTREMELY HOT TO THE TOUCH AND A ELECTRICAL BURNING ODOR WAS PRESENT. THE DEFROST MALFUNCTIONED WHICH CREATED A VISIBILITY HAZARD. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 85000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10593081May 21, 2014
STEERING, ELECTRICAL SYSTEM
WHEN STOPPING VEHICLE AND ATTEMPTING TO EXIT, THE KEY GETS STUCK IN IGNITION AFTER TURNING VEHICLE OFF. I HAVE TO WIGGLE KEY IN ORDER TO RELEASE FROM IGNITION. TURNING STEERING WHEEL DOES NOTHING TO HELP THE SITUATION. I AM WORRIED ABOUT POSSIBLY BREAKING KEY WHILE TRYING TO RELEASE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592748May 20, 2014
SERVICE BRAKES
SLOWING DOWN AT A STOP SIGN FROM 30MPH I NOTICE MY BRAKE PEDAL STUTTER LIKE THE ABS WAS ACTIVATED. IT WOULD ONLY HAPPEN A FEW TIMES A DAY, ALL A RANDOM THROUGH OUT THE DAY. AFTER 3 DAYS OF THIS, THE ABS LIGHT AND TC LIGHT CAME ON. IT WAS DIAGNOSED WITH FRONT LEFT HUB ASSEMBLY NEEDING TO BE REPLACED AT $650. THIS WAS COMPLETED ON A FRIDAY. BY WEDNESDAY I WAS FEELING STUTTERING IN THE BRAKE PEDAL AGAIN AND THE ABS LIGHT CAME BACK ON. WE TOOK IT BACK TO THE REPAIR SHOP AND THEY COULD NOT DIAGNOSE THE ISSUE, SO THEY REPLACE THE HUB ASSEMBLY AGAIN, THINKING THERE WAS A DEFECT. THIS OCCURRED LAST FRIDAY. TODAY IS TUESDAY AND MY BRAKES STUTTERED AGAIN THIS MORNING AND THE LIGHTS CAME ON AGAIN. THEY NOW PROPOSE THAT THERE IS A CONTROL MODULE ISSUE OR A WIRING HARNESS ISSUE. I HAVE YET TO RECEIVE A QUOTE FOR THE NEW REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592176May 17, 2014
ELECTRONIC STABILITY CONTROL (ESC)
THE PONTIAC TORRENTS HAVE THE SAME MALFUNCTIONS AS OTHER VEHICLE LISTED FOR THE FOLLOWING; TRACTION CONTROL, ELECTRONIC- STABILITY CONTROL AND PANIC -BRAKING FEATURES. VEHICLE IN QUESTION; 2004-12. CHEVROLET MALIBU 2004 - 07, MALIBU MAXX 2005 - 10, PONTIAC G6 AND SATURN AURA 2007 - 10. PLEASE INVESTIGATE THE PONTIAC TORRENT. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588888May 16, 2014
AIR BAGS
PASSENGER AIR BAG DO NOT WORK WHEN PASSENGER IS IN SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Pontiac Torrent