Nissan Rogue Complaints

1,629 consumer complaints on file.

#11548048October 3, 2023
FUEL/PROPULSION SYSTEM
Strong gas smell after car has been idled or parked for more than 5 minutes or so. If I turn the car off and start it again within the hour, the fumes are worse. Car has been maintenance according to schedule and passed Multipoint Safety Check on 10/2/2023. I am concerned both about the health risk of inhaling fumes, as I drive many hours per day. I have noticed dizziness, nausea, and headaches days that I am in and out of the car more. I am also concerned about the risk of a fire ensuing due to the strong fumes. I am anxious every time I turn the car on hoping that no malfunctions occur.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547345September 29, 2023
ELECTRICAL SYSTEM
July 2022 while driving 70 mph on a highway in the middle lane (between tractor trailers) my dash flashed “Malfunction Service Now” I went to get over as the car was decelerating — the dash was lit but the gas pedal had no communication with the drive train. It was a close call bearly made it to the shoulder. Had to be towed. The dealer said the ECM ELECTRONIC CONTROL MODULE wasn’t clipped correctly and lost communication. December 2022 while my husband was driving it happened again. Sudden with no warning as we were about to cross the inter coastal by us….glided to the last patch of grass before a bridge at night -would have left us on a dark bridge and no where to go- no doubt that for the second time our lives would have been in danger. We were told the ECM from the first incident was arching and burned out the ECM so it was replaced….repaired not fixed!, August 2023 on a side road with nothing around it happened yet again! We had to be towed for the third time and luckily were able to glide to a semi-shoulder. Left stranded, hard to find a ride as the tow truck driver couldn’t give us a ride finally found someone to get us. A two year old car, mind you that this started at 15 month ownership of this Nissan Rogue, should NOT put peoples lives in danger!!! never a warning before these events. My husband could be filing a wrongful death suit and the kids the same when we were both in the car! Not a safe vehicle and the Rogue Facebook page shows many many owners with this same issue. Something needs to be addressed before there is a death! We gave the car back to the dealer. All paperwork is in the computer system. Something needs to be done! *****Please note all the work was done by Nissan and is available in the computer. I am out of state and don’t have the papers with me. This needs to be investigated and I don’t want to wait to file this complaint******
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547055September 28, 2023
AIR BAGS, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On September 1, 2023, I was headed north on I-95 in North Carolina. I was involved in a 3 car pileup where the Automatic Emergency Braking and Forward Collision Warning on my 2021 Nissan Rogue failed to activate. My vehicle had ADAS but almost killed my mother and me since they did not work. The car was totaled and the State Trooper wrongfully cited me for failure to reduce speed even though my foot was firmly on the brakes. The airbags were severed during impact and failed to deploy.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11546896September 27, 2023
FUEL/PROPULSION SYSTEM
At 700 miles I started the vehicle and tried to drive when vehicle lost power and had no acceleration. I shut off the car and restarted and it was fine. It has happened several times since then including while driving. The dash shows engine malfunction reduced power service now. When it occurs the vehicles power is reduced to an idle. It’s been to the dealer and hasn’t been able to be duplicated. The manufacturer has been notified but seem not to care. It has happened on the street while driving and all I can do is pull over. If this were to happen on the freeway it could be very dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546643September 26, 2023
UNKNOWN OR OTHER
Intermittent problems with the automatic transmission requiring stopping the vehicle, oft times in traffic, to restart the engine. All too often multiple restarts are required before the transmission works properly. It's a daily problem that occurs at the initial start and after coming to a traffic light. Nissan auto shops have not been able rectify the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546454September 25, 2023
UNKNOWN OR OTHER
The "Engine Malfunction Power Reduced" light came on while I was driving on a highway during a traffic slow down in Houston, TX on September 9, 2023. After the light came on, I stepped on the accelerator and the vehicle was moving very slowly. I quickly turned on the emergency lights to alert other drivers on the highway and pulled slowly towards the right shoulder. I drove on the right shoulder very slowly even by stepping all the way on the accelerator and exited the driveway. I stopped at a nearly gas station and turned off the engine. I let the engine turned off for 3 to 5 minutes and restarted the vehicle. The "Engine Malfunction Power Reduced" went off and it drove fine after that. It could be a very dangerous situation if this was not happened during a traffic slow down. Fortunately, I was able to get out of the highway safely. This happen when the vehicle total mileage was only at about 9872 miles. I drove the vehicle back to Round Rock, TX and ordered a maintenance service at the Nissan dealership on 9/11/2023. I left the vehicle with the service department for 3 days. After 3 days, the service department told me it was the battery issue and they replaced the battery. I was told the issued was fixed. However, after about a week or two after the service, the "Engine Malfunction Power Reduced" light came on again on 9/22/2023 while starting at a parking lot. I turned off the engine for a few minutes and restarted the vehicle and the light went off. The second time this happen when the vehicle total mileage was at about 10,316 miles. The service department told me the issue was fixed but the issue appears to be still there. I will bring the vehicle back to service but I have totally lost confident in driving the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546448September 25, 2023
ENGINE, FUEL/PROPULSION SYSTEM
I uploaded the same letter I sent to the Nissan Manufacturer. Please view letter on Uploade files. Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545823September 21, 2023
ENGINE, VEHICLE SPEED CONTROL
Random and recurring Warning light error ‘Engine Malfunction Reduced Power Service Now’ corresponding with reduced acceleration while actively driving. It has been attributed to a Turbo engine malfunction
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545790September 21, 2023
ENGINE
Cabin smells strongly of gasoline. Gives us major headaches and sick feeling when inside car. Dealer has car now, says smell is strong and oil dipstick smells of gasoline. No warning of problem. Car is new, under 3000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544327September 13, 2023
ENGINE, FUEL/PROPULSION SYSTEM
On July 21,2023 while driving at highway speeds the engine started to sputter. Multiple engine failure lights came on. The engine died and I had 1-2 seconds to get the vehicle out of the highway onto the shoulder. I was told the by the dealer that part of the fuel injector may have come loose and damaged the cylinder. The vehicle had only 562 miles on it. I do not have any paperwork on it because almost 2 months later the car is still at the dealer. Today I was informed the new engine they installed also failed because of a bad cylinder.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544030September 12, 2023
ENGINE
Jiffy Lube reported PLASTIC oil pan and plug broke when removing plug for draining. Manager at shop reported he had seen this before in another Nissan and he believes it is a common problem with the plastic oil pan. Internet search of forums describes similar problem and that replacements are the mid-$400s, just for parts, not labor. Sounds like a recall is needed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544029September 12, 2023
POWER TRAIN
The contact owned a 2021 Nissan Rogue. The contact stated while at a stop, the vehicle launched forward and shifted into reverse at high speed without any warning, causing the vehicle to rear-ended a truck behind the contact and causing damages to the rear of the vehicle. The truck had minor damages, and no one was injured. No air bags deploy. A police report was filed. The vehicle was towed to a repair shop. The vehicle was not diagnosed. The manufacturer was not contacted. The failure mileage was 11,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11543721September 10, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
In April 2023 we had to bring the car in because the seat belt got stuck engaged to where we couldn’t unbuckle it to get our son out of his car seat. We almost had to cut the seat belt to get him out. We barely were able to squeeze him out of it. My wife was driving the car down a highway and there was a full-size leather couch sitting in the middle of the highway. The car’s Automatic Emergency Braking with Pedestrian Detection and Intelligent Forward Collision Warning system features never picked up the couch in the middle of the road. My wife had to swerve to the left to try and miss the couch and it clipped the right side of the car damaging the fender flare. Also, while pulling out of our driveway a pedestrian was walking behind the car and the Automatic Emergency Braking with Pedestrian Detection system didn’t pick up the person behind the car. The person had to hit the back of the car for us to stop to keep us from hitting them. While pulling into the driveway where our other vehicle is parked the car’s Automatic Emergency Braking with Pedestrian Detection System wouldn’t let us know that we were about to hit the parked car in our driveway. On June 14, 2023 we brought the car to Ray Brant Nissan to be inspected. The Ray Brant Nissan Technician stated that the Automatic Emergency Braking with Pedestrian Detection system is only supposed to work when you are within 6 inches of the item you are about to hit. the technician took me for a test drive and he said watch this with the car in front of us. The Automatic Emergency Braking System did not brake for the car and he had to slam on the brakes so we didn’t hit the car. So, he then stated that the car in front of us was too small. I reached out to Nissan Consumer Affairs and the lady named Tatiana called me back and stated that she contacted Ray Brant before she called me and as far as she is concerned it’s working the way it is supposed to and she stands by the Nissan Dealer Ray Brant and hung up on me.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11543006September 6, 2023
POWER TRAIN
I took the car in to the dealership to have the oil changed. After they finished, they informed me that the oil had been leaking from the oil pan drain plug due to it being stripped. They told me that because the oil pan was made of a "composite material" that it was extremely easy to strip the drain plug and crack the oil pan due to the material that it was made of. Furthermore, this was only the second oil change of the car's lifetime (less than 10,000 miles.) They also told me that this was a common issue with other drivers of this particular model. They replaced the oil pan under warranty. However, I am extremely concerned about the longevity and safety of this oil pan. If any uninformed mechanic were to change the oil, it could lead to a massive oil leak that could cause the car to stall while on the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542739September 5, 2023
VEHICLE SPEED CONTROL
On 6/27/22 we were driving roughly 35 mph and all of the sudden the warning light Engine Malfunction Power reduced Service now warning light came on and the car immediately slowed to 20 mph with no warning. It was a Sunday so we couldn’t take it to the dealership that day. We turned the car off and in about 20 minutes turned it back on and the warning light had cleared. We took it to the dealership the next day. Since the car only had 14,912 miles assumed the warranty would cover. They didn’t find anything but still charged us $168.53. Then on 8/30 it happened again while backing up. Called Nissan and they instructed me to turn it off and back on. I did but it still had the warning light and reduced speed. I was roughly 30 miles from the dealership and they wanted me to drive it in. I told them that wasn’t safe. They said at my expense have it towed. After the car was turned off awhile it cleared and went back to normal. I took the car in the next day. Again they said they couldn’t recreate the issue and had no solution. They indicated Nissan knew there was an issue but didn’t have a fix yet. They said it might mean a new engine. I filed a complaint with Nissan asking for them to buyback the car because I felt it wasn’t safe. They denied it. If at some point you are driving 70 mph on a 4 lane interstate in busy traffic and it happens and the speed reduces from 70 to 20 with no brake light coming on or warning to the driver. It could be catastrophic. On various complaint sites you can see that this is a large issue for Nissan.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541261August 28, 2023
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
I was parking car. Car unexpectedly accelerated, hit object in front of me & continued accelerating off road into a field until I got car into neutral. Car has not been inspected for cause. At time of accident I assumed I made an error. Danger is car was going extremely fast with no control to stop. Drive off road maybe 20 feet after hitting a manual water pump (at campsite). There were children playing in area.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11541013August 27, 2023
ENGINE
On 8/9/2023 I went to my mechanic for a routine oil change. The prior oil change was done by the dealership where I purchased the car, Hgregg Nissan in Delray Beach, FL. When the mechanic opened the drain plug, the threads and assembly all came out, rendering the oil pan useless. If this happened on the highway, the results could be catastrophic. The dealership said whoever did the prior oil change may have over tightened the plug. The dealership had done the prior oil change. The oil plan is plastic, and problems with it are cited on internet forums. Nissan USA will not even cover the cost to replace the damaged oil plan under its warranty. My car was under warranty with about 16,000 miles when the incident occurred.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539980August 22, 2023
ELECTRICAL SYSTEM
While stopped at a stop sign I pressed the gas to go and my car began to shutter then out itself in park. I turned it off then on again as no indicators popped up but I could not drive. It would go only into neutral or park. Then, after a while my car refused to turn off. I will press the break then the start/stop button and it would shut off then turn right back on. Then, the oil life and engine light came on and on the screen it said there was a headlight system error or failure. We tried to jump the car and it still would not start. This was a car I had for 2 months, only 2 years old, and only 37,000 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539467August 18, 2023
UNKNOWN OR OTHER
The front sunroof on a 2022 Nissan Rogue Platinum blew out while traveling on highway at normal speed. There were no warnings. The car dealership has ordered replacement parts to repair the sunroof glass. They said they had not heard of this and tried to blame it on a rock but the remaining glass is at an upward tilt. It was taped that day.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538936August 16, 2023
UNKNOWN OR OTHER
Today, 8/16/23, car had a oil change done at 32,167 mi., commented to service advisor that key needs a battery. The battery got replaced and was told that maybe the key needed to be rewired. i asked the check out receptionist how much does it cost. I was answered that its over $180 dollars.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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