Nissan Rogue Complaints

1,629 consumer complaints on file.

#11560315December 15, 2023
ENGINE
The contact owns a 2023 Nissan Rogue. The contact stated that while driving at an undisclosed speed, the "Emissions Leak" message was displayed, and the contact heard an abnormal knocking sound coming from the engine compartment. The contact also stated that the failure occurred immediately after having the A/C module replaced by the dealer. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The vehicle was taken to another dealer, who diagnosed a failure with unknown clamps within the engine compartment. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560252December 15, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2023 Nissan Rogue. The contact stated that while operating the vehicle, the odor of fuel was present inside and outside the vehicle. Additionally, while operating the vehicle, the contact experienced burning eyes, headaches, and nausea due to the fuel odor. Medical treatment was not required. The vehicle was taken to local dealer who replaced the PVC hoses but the failure reoccurred. The contact also stated that the fuel odor was present in the engine oil. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 488.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559934December 13, 2023
FUEL/PROPULSION SYSTEM
When driving it has a fuel odor in the cab of the vehicle. Also when the vehicle is in the garage (inclosed space) the entire garage smells of fuel. I have had this to the Nissan Dealership and they claim they can't recreate the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558715December 6, 2023
FUEL/PROPULSION SYSTEM
Raw fuel smell in vehicle cabin and garage where vehicle is kept. Fuel fumes have proved harmful to humans. I have an appointment with the Nissan dealer on 12/7/2023. Vehicle has no warning lights or messages, however fuel economy is not as high as indicated by manufacturer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558598December 5, 2023
FUEL SYSTEM, GASOLINE, ENGINE
The contact owns a 2023 Nissan Rogue. The contact stated that after parking the vehicle in the garage and later returning to the vehicle, the odor of fuel was present inside the garage. Also, while driving there was a mild odor of fuel present inside the vehicle. The message "Engine Oil, Service Required" was displayed even though the vehicle was recently purchased as a new vehicle. The vehicle was taken to the dealer who was unable to determine the cause of the failure. The manufacturer was not yet contacted. The failure mileage was 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558534December 5, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS
In the 5mph stop and go traffic of leaving a sloped parking garage, the brakes did not respond to repeated attempts to stop the Rogue. The brakes did not work with pumping them, hard pressure or light pressure. No collision warning alerts activated. (No beeping, lights or camera occurred as it usually does when an object is close to the vehicle.) No emergency braking activated. The only thing that stopped the Rogue was the impact with the vehicle in front of me. There is damage to the front bumper as well as the rear bumper of the car I hit. I turned off the car for 2 minutes and turned it back on to move it out of the way of the traffic behind me. The brake function returned as normal as did the collision warning alerts. The Rogue was taken to the Nissan dealership from which I purchased it. They state that they are waiting for a Nissan representative specialist to come to the location to attempt to reproduce the issue and fix the problem. There have been zero previous incidents of any kind with this vehicle. I purchased it new in March, 2023. The insurance claim has been filed but no body repairs have been scheduled because the priority is the brake system failure.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11558368December 4, 2023
ENGINE, FUEL/PROPULSION SYSTEM
I bought my first brand new 2023 Nissan Rogue SV Oct 29th 2022. I noticed a weird acceleration at times. Nissan said nothing wrong. Then I believe in spring time.. maybe April that I started noticing my garage smell of gas, the inside of car smells like gas. Nissan fixes it and said part is on backorder but they were going to use a temporary fix that may or may not hold up. October 30 2023 I brought it back in to have same issued fixed. Week of Nov 27 2023 my garage smelt the worst it has ever smelt. Like gas was spilled all over. It was that strong. Inside of car smelt of gas. I had a headache all week. My son did for 3 days. Id come out of work and I could smell the gas before I even got to my vehicle that has been sitting outside all day. I called Burnsville Nissan and asked for another appt. Went today and said couldn't smell it but replaced tube (same as other 2 times) it's a known problem with 2021-23 Nissan Rogues. I see there are plenty of lawsuits and Nissan is well aware and has been aware of this issue. This issue will cause engine failure. It's unsafe. I have 2 young kids. I'm a single mom. What if my engine fails on a freeway out of nowhere with my kids. This is unacceptable for Nissan and needs to be addressed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558121December 2, 2023
ENGINE
Severe Oil dilution with gasoline and heavy gas smell.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558076December 2, 2023
SERVICE BRAKES, ENGINE, FUEL/PROPULSION SYSTEM
Purchased brand new in January of 2023, engine problems, engine knocks while driving or idle, hesitates when accelerating. stalling when driving, heavy gas smell, bad plastic oil pan, breaks during oil change, cause oil leaks, and engine failure. Vehicle vibrates when braking, bad lower fuel pump.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556089November 20, 2023
FUEL/PROPULSION SYSTEM
While on the road the check engine light came on. Immediately took said vehicle to the dealership to discover at under 6k miles and only 1 year old, the fuel pump had already gone bad. It was brought to my attention by an associate of said dealership that this has become a common occurrence, and they were surprised that a recall had not been issued.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555593November 17, 2023
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
No component had failed. I feel me and my childrens safety is at risk because when I start my car each time I smell fuel. Most of the time it will eventually dissipate, but sometimes it takes a while. The issue has not been figured out. The vehicle has been inspected. My vehicle isn’t showing any warning signs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555432November 16, 2023
ENGINE
At about 17900 miles on my 2023 Rogue I got a engine malfunction warning the vehicle speed was reduced to 10pm on the freeway. Luckily I was able to pull over immediately. I had it towed to the Nissan dealer. They informed me it was a foot pedal issue and said the car was fixed. I drove it home fine however the following day the vehicle engine started to smoke and there was smoke coming out of the exhaust. I had the vehicle towed to the dealership and it needs a new engine and turbo. They are trying not to assume responsibility saying lack of maintenance. I had the full service done literally 3 weeks before the incident. There seems to be several people dealing with the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554914November 13, 2023
STEERING:LINKAGES:TIE ROD ASSEMBLY
The contact owns a 2021 Nissan Rogue. The contact stated that while his wife was pulling out of the parking lot, the steering wheel suddenly pulled to the right and the front passenger's side tire became misaligned. The contact stated that the vehicle became undrivable. Several unknown warning lights were illuminated. The vehicle was towed to the dealer, where it was diagnosed that the tie rod was bent and needed to be replaced. The vehicle was repaired, and a wheel alignment was performed; however, the steering wheel did not return to the center position. The manufacturer was notified of the failure and informed the contact that the repair was not covered under warranty because the dealer had informed them that the failure occurred due to an impact; however, the contact stated that there was no impact. No further assistance was provided. The failure mileage was approximately 16,655.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554044November 7, 2023
ELECTRICAL SYSTEM, SEAT BELTS, VISIBILITY/WIPER
I purchased this vehicle new and started having issues with it at 3,000 miles. The screen freezes or just stops working, the HVAC system blows out 2 totally different temps even though it's "Synced" on the same temp. My blind spot warning is malfunctioning, the rear camera has stopped working and the rear tailgate fills with water, I was told I would need a whole new tailgate to fix that, I supposedly had the retractors replaced in my seatbelts and those still do not retract. The car has slammed on the brakes on the highway for no reason causing a burn on my neck, supposedly that recall was performed but I dont think it was. I have also caught Gandrud Nissan in an act of fraud once already regarding my vehicle being there for an entire week and them trying to say it was never there, and I believe they never performed these recalls or fixes, otherwise my seatbelts should work and my cameras would be working. This vehicle has given me nothing but issues since I bought it. I have video and paperwork to back this all up. When I asked to speak with the owner of Gandrud Nissan who has done all the work on my vehicle while under warranty, he refuses to call me back. I would like an investigation done to see if these parts have been replaced and the recall work was actually performed, I do not want Nissan notified until after another party has checked to see if the work was done.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554039November 7, 2023
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, SERVICE BRAKES
I was driving forward and following another vehicle. It slammed on the brakes suddenly causing me to hit the back of the vehicle in front of me. I am supposed to have forward collision detection and automatic braking and neither one ever engaged to avoid the crash.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11553664November 5, 2023
VEHICLE SPEED CONTROL, ENGINE
I have had my car in the service center 5 times for the same reason they tell me it is fixed but the problem keeps happening. I have tried to be cooperative . the car has been in the shop on and off since the 18 of July at one point they had it almost a month. This last time they gave it back to me said it was fixed. This is why i'm writing to you I had the car a week and I was driving on interstate 65 I was in the middle lane doing 70 MPH with a tractortrailer on each side of me starting up a long hill with another truck coming up behind me, when my car dropped down to 40 MPH since I knew what was happening I put on my emergency flashers, thank God the truck driver behind me was paying attention because he was coming up behind me pretty fast because of the hill He slowed down and moved over to block the slow lane so I could get over I had my 2 granddaughters in the car with me, and things could have been very bad if the trucker behind me had not been paying attention My Granddaughters and I could have been killed. Now I am afraid to drive the car the dealership told me to Call Nissan hot line and tell them what happened Nissan said they had something else to fix and my car would be fine, well now I'm afraid to drive the car and Nissan said they didn't have to do anything else to help me. I put 20,000.00 down on this car so I could keep my payments down. and now I'm stuck with a car I'm afraid to drive. am a [XXX] Grandmother trying to take care of my 3 Grandchildren on a fixed income I have 1 in collage 1 who works but doesn't drive and 1 in high school . I have to have a car I can depend on .I'm sorry to go on and on but please tell me if there is anything I can do. I don't have the repair papers at this time they are in the car and it is in the shop again INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553540November 4, 2023
STEERING
Tue 10/17/23...power steering assist failed...steering locked up while exiting my driveway. Had vehicle towed to Sutherlin Nissan 8125 E. Colonial Dr. Orl FL 32817. They repaired vehicle and I picked it up Fri 10/20/23. They claimed this was an anomaly and would never happen again. Thu 10/26/23 steering kept locking up and releasing...steering light on dashboard kept going on/off. Had vehicle towed to Sutherlin Nissan. They claimed they found nothing wrong and returned vehicle to me. Tue 10/31/23 felt steering acting when parking...drove around building complex and parked several times...felt nothing. Thu 11/2/23 after making a left turn while driving steering locked up causing me to lose control and end up diagonally across middle of road narrowly missing another vehicle. driver of other vehicle came to my assistance and thought I had a medical episode and wanted to call 911. I had to fight the steering to get it out of the middle of the road. She then thought I was under the "influence". I had to have her check the steering to convince I was not. She then remarked that I should not be driving a "defective" vehicle on the road which can easily cause an accident resulting in serious injury or even death to myself and /or other motorists. Had vehicle towed to Sutherlin Nissan. Fri 11/3/23 went to Sutherlin and told them I would not be driving the said vehicle again and like to turn it in under the "Lemon Law"......they refused.....I am here wondering what should be my next course of action. I still owe the Bank and am responsible for the payments/balance.... they have possession of the vehicle.. and I am without transportation. I am suspecting that the vehicle might have some history of steering problems with a previous owner and asked them to show me the previous service history...but they refused.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553248November 2, 2023
ENGINE, FUEL/PROPULSION SYSTEM
There is a strong smell of gas/exhaust fumes in the vehicle when it's running. The smell is absolutely nauseating. I've been told that at this point Nissan is aware of the issue and there is no fix as of yet. Now I'm stuck driving a brand new car that is making me and my family ill.
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#11552314October 27, 2023
TIRES
The contact owns a 2021 Nissan Rogue equipped with Bridgestone Tires, Tire Line: Alenza Performance, Tire Size: 235/55/R19, DOT Number: (N/A). The contact stated that the vehicle was at the dealer for a service appointment. The contact was informed that all four tires were worn. The contact was informed that all four tires needed to be replaced. The tires were not replaced. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551363October 23, 2023
STRUCTURE:BODY
Left and right rear wheel well rubber weatherstrip moldings have fallen off twice. The piece comes off at highway speeds with the mounting screw exposed. Recently, in a rain storm, the vehicle became momentarily unstable as the right side molding came off and was run over. Fortunately, the screw did not cause a tire puncture. I have noticed the weatherstrip missing on numerous Nissan Rogue's indicating that this is a common occurrence. Dealer has fixed as warranty issue both times. Reported to manufacturer as complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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