Nissan Rogue Complaints

1,629 consumer complaints on file.

#11526798June 13, 2023
ENGINE, FUEL/PROPULSION SYSTEM
There is a constant fuel smell around the car when parked (and with the car off) which is present for several hours (and sometimes overnight) after operating and shutting off the vehicle. In addition, there is a gasoline or fuel odor observed inside the vehicle when running in stop and go traffic or sitting at a stoplight for an extended period of time. I have had the Nissan dealer review the problem on two separate occasions, they claim that Nissan is aware but that there is no fix available to them. Also had a fuel system issue (indicator light came on) that was addressed by the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526600June 12, 2023
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
After driving my 2023 Nissan Rogue for approximately 1.5 months (1700 miles) I started smelling a gas odor inside the cabin while driving and while parked. The smell is causing my eyes and throat to burn and occasional nausea. While parked in my garage the smell becomes so overwhelming that I must remove the vehicle from the garage to "air out" for a few hours. Since I have an attached garage the smell is also permeating the house. My husband checked the oil dipstick and found it to have a very strong gasoline odor. I have taken the vehicle to the dealer. I was told the smell is normal since this is a new turbo engine, it should be expected. I have contacted Nissan corporate regarding a fix or buyback and was told that I do not qualify. I have concerns regarding my health due to long term exposure to VOCs. I have safety concerns related to VOCs accumulating in my garage. I have mechanical concerns do to the inadequate venting of gasoline and gasoline in my oil. Will this cause the engine and other parts to fail?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526248June 9, 2023
ENGINE
On May 10, 2023 my 2023 Nissan Rogue with 16,633 miles on it suffered an engine malfunction and completely stalled unexpectedly on an off-ramp of State Route 28. There were no warning lights or indicators that flashed. My car would not restart. If this would have happened minutes if not seconds sooner while I was on the highway, no vehicle behind me would have been able to stop and someone would have been seriously injured. It was later determined the engine completely seized due to metal shavings being that were found in it. The engine was replaced under warranty at a dealership but given the newness of my car and the fact that I drive more miles to work and back than most people, I worry that this could happen to other 2023 Nissan Rogues that have not been driven that much. A cause was never relayed to me as to what happened. I asked for various information from the dealership in regards to diagnostic reports, daily work logs and so on. I received only a 3 page invoice with no listing of specific diagnostics that were completed on my car. I am driving a car that could suffer the same malfunction and the dealership did not seem the least bit concerned about the potentional safety hazard this situation could have created. I was told by the dealership that the new technology had not been fully tested and this was a risk of buying a brand new car. I understand minor issues with a new car but metal shavings in an engine is not minor. I am not sure if the engine is available for inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525677June 6, 2023
ENGINE, FUEL/PROPULSION SYSTEM
When driving in stop and go traffic, the cabin of my Nissan Rogue gets a strong smell of fuel. After driving it, I park in my garage and the entire garage smells like gasoline as well. There is no other source for this smell in my garage. I have taken it to the dealership looking for a gasoline leak and they said it is not leaking, yet I smell gasoline while driving as well as when it is parked inside the garage and outside in parking lots.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525649June 6, 2023
STRUCTURE:BODY
The fuel door cover flew off the 2021 Nissan Rogue while traveling the speed limit on I-71S between Columbus, OH and Cincinnati, OH. Prior to leaving my residence I verified that all doors and covers were secure. 3 hours into my drive on I-71 every safety warning lit up and sounded on the car, the cruise control disengaged, and in my mirrors I watched the fuel door cover skin land on the pavement and be destroyed by the semi that was behind me. Speed 75. I was in the middle lane caught in the wash of air coming from semis travelling beside me and in front of me. I contacted Nissan USA and they say they have not heard of anything. I spoke with the dealership and they just blew it off. This could be a serious issue if these trim panels come off the vehicles and cause an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525294June 4, 2023
FUEL/PROPULSION SYSTEM
After owning the car for about four months, the car smells like gasoline. The smell of gasoline fills the cabin and if parked in the home, the whole house smells of gasoline. My children get sick if they have to be in the car for more than 45 minutes. Nissan of Boulder claims that the fuel system is working fine, but it is not. Other owners of 2022 Nissan Rogue are experiencing the same problem without any remedy or recall from Nissan corporation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524569May 31, 2023
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
May 1st, 2023 at approx. 3:30pm There were NO warning lights or messages of ANY kind received. No warning given by mail or phone call from selling agent that was issued March 12th, 2021. Was driving on interstate going south headed home after work. Approx 15 mi from home when smoke starting coming into the vehicle & from under the hood. Traveling in fast lane, appox 70mph in heavy traffic. Tried to pull over to see what the problem was but traffic wouldn't allow it, & I could not get to side of road & missed the next exit. So I proceeded to next rest area that I knew was less than a mile on my side. When there is smoke you usually find fire! As I entered the exit ramp to rest area I passed out from smoke inhalation. SUV continued traveling straight ahead at approx 55 mph & hit parked 18 wheeler tractor-trailer, I bounced off it, circled around & ended up facing West. I was still unconscious, truck driver & security guard pulled me from my suv. Just as they did the vehicle exploded into flames. Nothing left of vehicle. Rescuers could not see if any other passengers were in car because the black smoke was so thick & flames were shooting from under hood. Transported via ambulance to regional trauma & burn center to critical care ICU. There they did full test to check for stroke, heart, or other problems but I was in great health. I did have 4 broken ribs on left, cut in top of skull that took 8 staples, stitches in right eyebrow, damaged forehead, & various 1st, 2nd, & 3rd degree burns on my face, neck, right ear, left forearm, & both hands burned sufficiently! My shirt MELTED. SUV definitely had a problem that I was NOT aware of, for it to just start smoking, driving down the road. Purchased 3-7-23 from Hertz Car Sales. Only had SUV for 79 days/ 2 months! Loved the vehicle but it almost killed me! Thanks forever to my guardian Angel that saved my life! This model SUV must be recalled to save lives in the future & repair such a dangerous issue!
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#11524350May 30, 2023
UNKNOWN OR OTHER
The car seems to keep slipping into neutral while I am driving. If it’s right when pulling away, It shows the drive light is lit up, I am able to accelerate a little bit, and then I suddenly hear the loud rev of the engine, like when it’s in neutral. And I have to shift it into drive again(all while the light never appeared in neutral, it remained in drive) It’s also happened while already driving. I might stop at a light or stop sign, and when I go to accelerate again to drive away, it will make that same sound and I have to push it back into drive, and the light will remain in drive the whole time. I just purchased this vehicle, used. And it’s starting to make me feel very unsafe on the roads.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523990May 26, 2023
FUEL/PROPULSION SYSTEM, ENGINE
Friday, March 24, 2023 AM: Returned to parked Rogue after an 1.25 hr appt and found the cabin reeking of a fuel smell. No fuel leaks under vehicle to explain smell. Smell dissipated some after driving for 10 mins at low speeds with outside air circulation on. Smell fully left cabin while driving at highway speeds for 15 mins with outside air circulation on. Sunday, March 26, 2023 AM: Returned to parked Rogue after 2 hr Church to find cabin filled with a fuel smell. Again, no leaks noted under vehicle. Drive home decreased the smell at highway speeds with outside air circulation on, but this was after the entire family had already become ill from the smell while driving through town at lower speeds. Stopped at parent's house briefly and left engine running; husband had to turn engine off and roll windows down, as the fuel smell entering the cabin became really strong and was making husband and son ill again. Noted the fuel smell emanating from all around the vehicle for several hours after getting home, with the strongest smells coming from the engine area. Monday, March 27, 2023 AM: Brought vehicle back to dealership, 70+ mile drive, to have their service center look at it due to health and safety concerns. No fuel smell detected when entered vehicle before journey, drove down with recirculated air on, and only detected a faint fuel smell coming from the engine compartment upon arrival at service center. Performed a visual inspection, specific fuel & emissions system exam, complete high pressure fuel system test, fuel leak/odor pinpoint diagnostic. No failed or defective components found. They were "unable to verify the customer's concern of fuel odor at this time." Mfg service bulletin found on issue; no repair options yet. Fuel smell now constant, whether parked or driven. Recirculate air only used. Can't open windows without smell entering. Continued concern for health/safety.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523972May 26, 2023
ENGINE, FORWARD COLLISION AVOIDANCE
The contact owns a 2023 Nissan Rogue. The contact stated that while driving approximately 30 MPH, the message "Engine Failure, No Power, Service Immediately" was displayed and the vehicle stalled. Moments later, the vehicle restarted, and the vehicle operated normally. The vehicle was taken to the local dealer who diagnosed that the forward distance sensor had failed which caused the vehicle to stall and the sensor needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 4,200. The consumer stated the dealer will not inform her if the part is available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523329May 22, 2023
FUEL/PROPULSION SYSTEM
I am joining the many others in reporting a very strong fuel order (raw gasoline) that enters the cabin and when parked in the garage, spews tons of raw gasoline fume, which I believe could eventually cause fire/explosion. This makes the SUV very difficult to be inside and drive. We do have the 3cyl turbo engine. Current mileage is approximately 3200. Dealer reports unable to verify and cannot proceed due to the SUV being in "engineering status".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522930May 19, 2023
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
The contact owns a 2023 Nissan Rogue. The contact stated that while reversing, the rear-view camera went black. The contact stated that the failure was intermittent. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522243May 16, 2023
VEHICLE SPEED CONTROL
While driving in traffic I proceeded to give the car gas to move 2 car lengths forward but the car jerked back and then accelerated on its own. I applied pressure to the brake and as the came up off it the car accelerated again. I swerved off the highway and once in park the car continued to have high rpm of 3.5 while in park. Keep in mind i had been driving the car for over an hour so it wasn’t cold. After the vehicle was towed to the dealer, the tow truck driver experienced the same thing with high RPM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521997May 15, 2023
UNKNOWN OR OTHER
My daughter and I we leaving Walmart in Mulberry, FL. We has been there a few hours starting at 10:15 am. We got our nails done and then shopped for a little while. When I got in the car I let it run for about 10 minutes and then left. It was not too hot in the car when we left. We drove less than a mile and we stopped at the light in front of the 7-11 turning onto Shepherd Road. We just missed green light so sat for a couple of minutes. We were joking about spending almost 4 hours at the store. All the sudden it sounds like a bomb went off. We had no idea what happened and as I looked the back window blew out. We waited for light and pulled into Walgreens. The car behind me also followed me in. He asked if we were okay. He said all the sudden glass was hitting his hood. He said nothing hit the car and he had never seen anything like it! I called the dealership and they told me it was an emergency and to come straight over. We headed over and now they are saying they have to talk to corporate. They have never seen this before (not according to internet) and it’s probably going to be my issue. https://www.nissanforums.com/threads/nissan-window-exploded.275392/page-2#post-1739123
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521466May 11, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2023 Nissan Rogue. The contact stated that while driving at undisclosed speeds, the odor of fuel was present inside the cabin of the vehicle, causing the contact to become ill. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 300.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11521417May 10, 2023
FUEL/PROPULSION SYSTEM
I have leased this vehicle since May 13, 2022. Soon after taking delivery, I started to notice a faint smell of gasoline every day when it is enclosed in my garage. The smell has been getting stronger and I am very concerned. There have been times when I can now smell the gasoline when I enter my car when it has been parked outside. I did take it back to my dealer and informed them of my concern. They told me there was no viable leaks and said Nissan is aware of the problem but there is no fix at this time. My dealership has tried to assure me that the vehicle is safe. I have gone on Nissan Rogue owner forums and many owners have the same complaint but no resolution. This morning the smell of gasoline in my garage was very strong. How can this be safe for my health and for the risk of fire?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521390May 10, 2023
POWER TRAIN, ENGINE
While attempting to accelerate up a hill the vehicle's engine rapidly increased RPM to 3500 and then down to 2000 and back up to 3500 repeatedly with no increase in speed or change of pressure on the gas pedal. Also, from a stopped position at a red light, the vehicle would shudder/shake when the tachometer reported between 1500 and 2000 RPM, while attempting to accelerate. Finally when shifting from reverse to drive, the vehicle would shake/shudder while the RPM would increase to 4000 all while the car did not accelerate at all, and with no increase in pressure on the gas pedal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520998May 8, 2023
FUEL/PROPULSION SYSTEM
There is a strong odor of gasoline outside of the parked vehicle (especially in a garaage or enclosed space) and a milder similar smell inside of the cabin, that can lead to a burning sensation in the nose and throat when driving the vehicle, especially when driving for more than 20-30 mins.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520912May 8, 2023
UNKNOWN OR OTHER
ON SEVERAL OCCASIONS IN THE PAST 2 WEEKS MY NISSAN ROGUE WHILE IN THE IDLING/PARK POSITION WILL GET A BAD GAS FUME SMELL INSIDE THE VEHICLE. I DID CALL FERRARIO NISSAN IN SAYRE PA AND TOLD THEM ABOUT THE SITUATION. THE SERVICE DEPT, PERSONELL TOLD ME THAT IF ITS NOT A CONSTANT SMELL THAT THEY CANNOT REALLY DO ANYTHING ABOUT IT. THEY TOLD ME TO STOP IN WHEN IT HAPPENS, BUT USUALLY IN JUST A FEW MINUTES WHEN PUTTING IT BACK IN THE DRIVE POSITION THE SMELL WILL GO AWAY. THIS SCARES ME THAT THE ROUGUE MIGHT CATCH ON FIRE OR THE SMELL MAY CAUSE HARM TO ME OR MY GRANDCHILDREN BY BREATHING IT IN. SOMETHING NEEDS TO BE DONE ABOUT THIS, THANK YOU, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520726May 6, 2023
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
There is a strong odor of gasoline in the cabin of the vehicle when driving. The gasoline smell is also strong in the front of the car. I cannot park the vehicle in the garage due to the smell. I am afraid of a fire. I contacted Nissan who said they were aware of this issue and said they were investigating, but have no solution. Even though they have been aware of this issue since the 2022 model came out and never contacted me and continued selling the vehicle. I took the car to Mankato Nissan for inspection who verified the odor but said they could not find anything and had no solution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Nissan Rogue