Nissan Murano Complaints

5,967 consumer complaints on file.

#11658226May 1, 2025
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
The contact owns a 2014 Nissan Murano. The contact stated that while driving at an undisclosed speed, the engine overheated. In addition, the contact stated that several days later, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with a leaking radiator. The contact was informed that the exhaust assembly and the head gasket needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657453April 29, 2025
ELECTRICAL SYSTEM
MY TRUCK AIR CONDITION STOPPED WORKING. I TOOK IT TO NISSAN AND THEY INFORMED ME THAT THE WIRE HARNESS HAD GONE BAD. THEY ALSO INFORMED ME THAT THIS COULD CAUSE THE CAR TO CATCH FIRE WHILE DRIVING, STALL AND POSSIBLY THE HEAD LIGHTS DIM WHILE DRIVING. I HAVE EXPERIENCED THR DIM LIGHTS AND STALLING. I FEEL THESE ARE SAFETY ISSUES. IT HAS NOT BEEN INSPECTED BY THE MANUFACTER, POLICE OR INSURANCE. I CURRENTLY HAVE NO CHECK ENGIN LIGHTS ON SO THERE WAS NO WARNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657225April 28, 2025
POWER TRAIN
My car smells like something is burning, when I drive it for a distance. I had my oil changed back in December and I took it back to the Dealership and advised of the smell and I was advised that my transmission was leaking. When I purchased my car used in August of 2023, I took it back to the Dealership advising that it seemed like it wasn't shifting properly and was advised that 2 mechanics and the Salesman all drove the car, and nothing was wrong and I just needed to get used to the way a Nissan vehicle transmission shifts and here I am today being advised that I have to pay $1200.00 for the repairs for the inner and outer seals because they are leaking. This actually to me is a safety concern because I smell something burning and I have a small child. I also remember seeing a sticker advising do not sale on the car and because of seeing a report on the news about those stickers being placed on cars I am concerned about that also and that I was sold a car that was possibly not supposed to have been purchased. I have contacted the Consume Affairs from Nissan and got nowhere because once again no one wants to take responsibility and fix the car and at this point I really would just like to get another car and to be compensated for the last 2 years. My name is [XXX] and I can be reached at [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657258April 28, 2025
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
The contact owns a 2016 Nissan Murano. The contact stated that while driving at an undisclosed speed, the navigation system and battery warning lights illuminated. The vehicle then stalled. AAA arrived on the scene and determined that the alternator needed to be replaced. The vehicle was towed to the dealer, but the vehicle was not yet diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 129,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656153April 22, 2025
POWER TRAIN
No warning lights,no issues that car was having any problems 4/20/25, next day I backed out driveway, put into drive, transmission would not engage drive? Managed to roll and park it. Then steering wheel lost power, bunch of warnings appeared, car shut down? Turned on today, 4/22/25 but no power steering? And no drive engagement. Called nissan tunersville, also received LETTER LAST WEEK ABOUT CTV, but cant find letter yet? Saw tons of same issue on line? Dealer said not recall? Yet all over internet coverage problems? I havnt had it towed yet for mechanic to check out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655786April 21, 2025
UNKNOWN OR OTHER, SUSPENSION
The rear subframe has rusted through due to road salt and made the vehicle unsafe to drive
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655141April 17, 2025
ELECTRICAL SYSTEM
My battery went dead, and I was trapped inside my car, there is not way to get out of the vehicle with out someone having the hidden key inside the fob, or lock smith, or break the window, this is a huge safety issue especially in extreme weather or hazardous situations. I parked my vehicle to get gas in a small town, and was stuck inside my car for over 30 mins, until I finally got someone to assist me,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654085April 11, 2025
POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CVT, STEERING
The contact owns a 2016 Nissan Murano. The contact stated while making a right turn from a complete stop, the vehicle lost motive power and the steering wheel became difficult to steer. The contact was able to pull to the shoulder of the road. No further information was available. The vehicle was then towed to the residence. The vehicle was later restarted and driven to the local dealer, where it was diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653892April 10, 2025
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
Rear lift-gate failed to latch. Paid for assessment and repair in August 2024. I was told it could occur again that there is hatch issue with this vehicle. Eight months later, the rear lift-gate failed to latch again. I took it back to the dealership. While driving, it is unsafe as the warning lights are flashing on the dash and an alarm is screeching for the entirety of the trip. You cannot safely drive a vehicle when the door will not latch. After inspection of the vehicle, they advised to repair the lock assembly($770) though $180 was paid at first assessment . I was told this may not be the final solution to the problem. This time there was no discussion of the hatch issue with this vehicle. Hmmm, there is an online forum for other Nissan owners with the same problem. I never received any warning lamps prior to the issue. The rear lift hatch was working until it wasn't. Thank goodness I was not on a road trip (I have two adult children who live out of state). It is unnerving and unsafe to drive while all of the warning lights and sounds are ON all while your rear door is unable to latch. In my opinion, this is a SAFETY issue. There have been two class action suits on the 2017 Murano. One for foggy headlamps and one for the CVT transmission. I did not join the suits. At the time I was contacted, my headlamps were not foggy, now they are. Knock on wood, I have no issues with my transmission. I can drive safely with foggy headlamps. I can NOT drive safely when my rear door will not latch. There are 3 buttons for this feature (the dash, the rear door, and the glove box). The button in the glove box allows you to turn off the auto lift feature. Even when you turn it off, the door will not latch. In my opinion, there is a faulty design. This should be a RECALL, not a repair. I am long past the days of soccer and basketball tournaments where a rear door gets a workout. It's just me. Having a door close and latch seems fundamental to the safety of a vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653758April 9, 2025
ELECTRICAL SYSTEM
The contact owns a 2015 Nissan Murano. The contact stated that while his wife was driving 40 MPH, the vehicle lost motive power and stalled. There was no warning light illuminated. The driver was able to pull over to the side of the road. The vehicle was towed to the dealer; however, no cause for the failure was found, and the vehicle was not repaired. On a separate occasion, the vehicle failed to start. The contact stated that his wife waited for a while before the vehicle restarted. The contact stated that when his wife arrived home, the vehicle stalled. The vehicle was towed to the dealer; however, no cause for the failure was found. No repairs were performed. The vehicle was towed to an independent mechanic; however, no cause for the failure was found. The contact stated that the battery was charged; however, the failure persisted. The vehicle was towed to an independent mechanic, who diagnosed the vehicle with alternator failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 81,480.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652554April 3, 2025
ENGINE, ENGINE AND ENGINE COOLING
The contact owns a 2016 Nissan Murano. The contact stated while driving 20 MPH on the highway, the vehicle started to shake and vibrate while depressing the accelerator pedal. The contact stated that the body of the vehicle thumped ten times in a row and constantly seized. The check engine warning light was illuminated. A local dealer was contacted. The vehicle was towed to the dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was repaired; however, the failure persisted. The contact inspected under the hood and became aware that there was coolant all over the engine bay. The manufacturer was notified of the failure via email, and informed the contact that they could not assist with the cost for the repair of the engine. The approximate failure mileage was 44,830.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650223March 24, 2025
AIR BAGS, SEAT BELTS
The contact owned a 2019 Nissan Murano. The contact stated while driving 65 MPH downhill around a bend, a deer was on the road and the vehicle struck the deer. The driver's side air bag and knee air bag deployed; however, the front passenger’s side air bag had not deployed. There were several unknown warning lights illuminated. The contact pulled the vehicle over to the side of the road. The contact attempted to reconnect the driver’s side seat belt; however, the seat belt failed to connect. A Police report was not filed. The contact was taken to Urgent Care by his wife. The contact had sustained a concussion. The vehicle was towed to the residence. The Insurance provider was contacted and deemed the vehicle a total loss. The Insurance provider towed the vehicle to a storage yard. The manufacturer was not notified of the failure. The failure mileage was approximately 68,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11649085March 18, 2025
STEERING
Heard a snap, then lost brakes and steering, caused the car to go into a guard rail.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11648657March 17, 2025
AIR BAGS
The contact owns a 2005 Nissan Murano. The contact stated that while closing the rear liftgate door, the front driver’s and passenger’s side air bags inadvertently deployed. No warning light was illuminated. The vehicle was taken to a local independent mechanic where it remained pending a diagnostic test. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,230.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647397March 10, 2025
EXTERIOR LIGHTING
daytime running lights with no taillights. LED daytime running lights are so bright on newer cars that they light the road enough to drive at night without turning the headlights on. the vehicle is completely invisible and black from behind. the dash lights are on all the time so there is no way for the driver to know they are driving at night with the headlights off. this is true with many auto manufacturers, a simple software update could repair most older vehicles on the road today, make the taillights come on with the daytime running lights, that would take care of the safety issue of drivers who forget to manually turn their headlights on at night. the following news cast explains the issue. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647190March 8, 2025
UNKNOWN OR OTHER
Wanted to know if this car has been in an accident before I buy it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646576March 5, 2025
SUSPENSION
My 2020 Nissan Murano sl has 35k miles and the rear shocks are defective. The defect has already ruin a new set of tires with humps. This should be a manufactured recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644566February 24, 2025
STRUCTURE:FRAME AND MEMBERS
The contact owns a 2007 Nissan Murano. The contact stated while driving at an undisclosed speed, the contact heard an abnormal rumbling sound coming from the rear end of the vehicle. There was no warning light illuminated. The contact pulled over to the side of the road and became aware that the rear subframe of the vehicle was inoperable. The vehicle was towed to an independent mechanic, where it was diagnosed with corrosion on the rear subframe, causing the rear subframe to fail. The contact was informed that the subframe needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 156,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643788February 19, 2025
POWER TRAIN
About 1 month ago my car started dragging going up hills. The RPMs were high but the car wouldn't accelerate. On flat surfaces it would not accelerate faster than 40 mph and smoke was coming out of the exhaust. It would not shift gears or accelerate. Firestone had my car for a week but said it could only be fixed by a Nissan dealership because it had to be flashed. I paid a little over $900 to the dealership for them to tell me they don't know why my car won't shift or accelerate correctly. I asked if it was the CVT and they said they didn't know. They put Blue Devil in my engine which helped stop smoke coming out of the engine but it still doesn't shift and RPMs stay high. My son had to take my car to work and when he got on the highway he tried to accelerate to avoid getting hit, and again, my car wouldn't shift but the RPMs stayed high.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641896February 11, 2025
AIR BAGS
The airbag warning indicator lit up on my Nisan Murano dash board. This is safety concern for me and my family. When I took my vehicle to Nissan dealer to have it checked, they said there was a recall on it which expired. I bought this vehicle in 2021. I did not get any recall notice. The cost to address the issue per dealers estimate is more than $4,000.00. Why is Nisan refusing to address this?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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