Nissan Murano Complaints

5,967 consumer complaints on file.

#11184601March 6, 2019
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2015 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 65 MPH, THE SUN ROOF SUDDENLY EXPLODED WITH A LOUD BOOMING SOUND. GLASS SHATTERED, BUT THE CONTACT WAS NOT INJURED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. GULF COAST NISSAN (3000 NORTH HWY 288, ANGLETON, TX) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184368March 5, 2019
STEERING
TL* THE CONTACT OWNS A 2014 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 5 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO DEERY BROTHER NISSAN OF DUBUQUE (LOCATED AT 600 CENTURY DR, DUBUQUE, IA 52002, (563) 582-7700) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 34674283. THE APPROXIMATE FAILURE MILEAGE WAS 52,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183946March 4, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 NISSAN MURANO. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN DEPRESSED. ALSO, THE VEHICLE WAS SLOW TO DECELERATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. MURFREESBORO NISSAN (814 MEMORIAL BLVD, MURFREESBORO, TN 37129, (615) 893-0252) DIAGNOSED THAT THE ABS ACTUATOR NEEDED TO BE REPAIRED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183744March 3, 2019
UNKNOWN OR OTHER
CATALYTIC MUFFLER CONVERTER SYSTEM, CAUSING MY CHECK ENGINE LIGHT TO STAY VISIBLE. THIS JUST RECENTLY HAPPENED.,AS THE VEHICLE IN MOTION OVER A PERIOD OF TIME.HAD IT CHECKED OUT, N UPON DEALER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183502March 1, 2019
SEATS
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. WHILE OPERATING THE VEHICLE, THE FRONT DRIVER'S SEAT WAS NOT SECURED AND WOULD ROCK AND MOVE WHILE THE DRIVER WAS SEATED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182702February 27, 2019
FUEL/PROPULSION SYSTEM
THE VEHICLE STALLS WHILE DRIVING, I HAVE HAD SEVERAL RECENT TIMES WHEN I AM DRIVING DOWN THE ROAD AND THE CAR COMPLETELY DIES AND YOU LOSE ALL POWER, VERY UNSAFE AS POWER STEERING IS LOST. I HAVE READ THIS ONLINE WHERE OTHER OWNERS HAVE THIS ISSUE SO THERE HAS TO BE A DEFECT IN THE VEHICLE. I HAVE CHECKED THE BATTERY, CABLES, REPLACED SENSORS, AND FUEL PUMP SO THIS HAS TO BE SOMETHING ELSE. MY CAR IS A 2007 MURANO SL WITH 150,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182716February 27, 2019
VISIBILITY/WIPER, UNKNOWN OR OTHER
CAR WON'T START. TAKEN TO DEALERSHIP FOUR TIMES IN ONE MONTH AND CONTINUES TO HAVE ISSUES. ORIGINALLY TOLD IT WAS THE IPDM MODULE WHICH WAS REPLACED. ABOUT A WEEK AND HALF LATER THE ENGINE WOULDN'T START AGAIN BUT THE DASHBOARD LIGHTS, RADIO AND HEAT/AIR WOULDN'T SHUT OFF. WAS TOLD THIS TIME THAT IT WAS A FAULTY BATTERY WHICH WAS REPLACED. AFTER PICKING IT UP AND DRIVING LESS THAN 10 MILES AND SITTING FOR A FEW HOURS IT WOULDN'T START AGAIN. EVERY SINGLE LIGHT ON THE DASHBOARD IS ON AND AGAIN THE ENGINE WON'T START OR CUT OFF THE LIGHTS. HAD IT TOWED BACK TO THE DEALERSHIP AND 4 DAYS LATER WAS TOLD THAT IT WAS DUE TO A RUSTY BOLT OF SOME SORT THAT WAS LOOSE AND NEEDED TO BE REPLACED. 2 DAYS LATER IT WOULDN'T START AGAIN. A FEW HOURS LATER THE CAR STARTS BUT THE CHECK ENGINE LIGHT IS ON. CAR WAS TOWED TO DEALERSHIP AGAIN AND IT HAS NOW BEEN FOUR DAYS WITH NO UPDATES FROM THE DEALERSHIP. ALSO - DRIVERS SIDE SUNVISOR IS BROKEN AND WON'T STAY UP WHICH IMPAIRS VISION. AFTER ALL OF THESE TRIPS TO THE DEALERSHIP THEY SAID IT WOULD COST OVER $200 TO FIX. I DIDN'T THINK MUCH OF IT UNTIL I REVIEWED AND NOTICED THAT MANY OTHER HAVE THE SAME ISSUE WITH THE SUN VISORS SO THIS IS NOT AN ISOLATED INCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182759February 27, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT THE AIR BAG INDICATOR REMAINED ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182343February 25, 2019
STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT THE REAR SUBFRAME WAS CORRODED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE CONTACT DIAGNOSED THE VEHICLE AND STATED THAT THE REAR SUBFRAME NEEDED TO BE REPAIRED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182024February 22, 2019
ENGINE
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. WHILE DRIVING 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 09V169000 (ENGINE AND ENGINE COOLING) BY NISSAN OF DEARBORN (24501 MICHIGAN AVE, DEARBORN, MI 48124, (313) 749-3200); HOWEVER, THE FAILURE RECURRED ONE DAY LATER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. *DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181756February 22, 2019
AIR BAGS
FRONT PASSENGER AIRBAG LIGHT IS BLINKING FOR AIRBAG NOT ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181551February 21, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2016 NISSAN MURANO. WHEN THE VEHICLE WAS APPROACHING A STOP, IT LUNGED FORWARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE OCCURRED INTERMITTENTLY. MARTIN NISSAN (5240 GOLF RD, SKOKIE, IL 60077, (866) 800-1100) INFORMED THE CONTACT THAT THE FAILURE WAS NORMAL AND THE VEHICLE DID NOT NEED TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181333February 20, 2019
ENGINE
MY VEHICLE WILL LURCH FORWARD AND THEN WHEN I COME TO A STOP, IT WILL STALL OUT. I TOOK IT TO MY SERVICE PROVIDER AND THEY TOLD ME THERE WAS AN ISSUE WITH THE TORQUE CONVERTER IN THE TRANSMISSION. I TAKE IT TO THE NISSAN DEALER AND THEY TELL ME THERE IS NO ISSUE AND THEY DON'T KNOW WHY THIS IS HAPPENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181357February 20, 2019
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2015 NISSAN MURANO. WHILE DRIVING AT AN UNKNOWN SPEED, AN ABNORMAL KNOCKING NOISE WAS HEARD COMING FROM THE ENGINE. ALSO, THE CHECK ENGINE AND AN UNKNOWN WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO NISSAN SERRAMONTE (LOCATED AT 1500 A COLLINS AVE, COLMA, CA 94014, (650) 550-7200) WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, WHILE DRIVING 25 MPH, THE INSTRUMENT PANEL INTERMITTENTLY FAILED TO ILLUMINATE. THE CONTACT CALLED NISSAN SERRAMONTE AND AN APPOINTMENT WAS SCHEDULED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180578February 17, 2019
ELECTRICAL SYSTEM
WHILE DRIVING ON THE HIGHWAY THE 2005 MURANO SLOWED DOWN, I PRESSED MORE FIRMLY ON THE GAS AND IT DID NOTHING. I PULLED ONTO THE SHOULDER OF THE HIGHWAY AND THE CAR HAD SHUT OFF COMPLETELY. I TRIED RESTARTING THE MURANO SEVERAL TIMES WITH NO LUCK. I HAD TO CALL FOR A FLAT BED TOW TRUCK WHICH TOOK 5 PLUS HOURS OF ME SITTING IN THE FREEZING COLD WITH NO POWER IN MY CAR IN THE DEAD OF WINTER. VEHICLE WAS TOWED HOME AND I WAS TOLD I NEEDED A NEW BATTERY. I WENT TO PEP BOYS AND PURCHASED A BRAND NEW BATTERY AND HAD PEP BOYS INSTALL IT FOR ME. THE NEXT NIGHT AS I WAS DRIVING MY FIANCE TO HIS HOUSE THE 2005 MURANO AGAIN LOST MOMENTUM AND WITHIN SECONDS SHUT DOWN. AND AGAIN I COULD NOT TURN THE VEHICLE BACK ON. I HAD TO CALL FOR ANOTHER FLAT BED TOW TRUCK AND WAIT LUCKILY ONLY 3 HOURS THIS TIME FOR THEM TO SHOW UP. I HAD THE VEHICLE TOWED TO MY MECHANIC WHO REPLACED THE ALTERNATOR IN THE VEHICLE AND ANOTHER NEW BATTERY. THAT WAS IN NOVEMBER OF 2018, IT IS NOW FEBUARY 2019 AND I HAVE NOT HAD ANY ELECTRICAL ISSUES SINCE. WHY IS THIS NOT COVERED UNDER THE RECALL THAT THERE WAS FOR THE 2005 NISSAN MURANO? I DO NOT UNDERSTAND WHY THEY REFUSE TO COVER THE COST WHEN THEY HAD TO RECALL HUNDREDS OF THOUSANDS OF THIS CAR FOR THIS ISSUE AND YET MINE WAS NOT INCLUDED?????
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180579February 17, 2019
SERVICE BRAKES
WHILE DRIVING ON THE HIGHWAY ON OUR WAY TO PICK UP DAUGHTER WHO LIVES 1.5 HOURS AWAY MY 2005 NISSAN MURANO WOULD NOT STOP WHEN I STEPPED ON THE BRAKE PEDAL. I HAD TO PULL THE CAR OVER AND LET IT STOP TO PUT IT IN PARK. I THEN CALLED A TOW TRUCK AND HAD THE VEHICLE TOWED TO THE MECHANIC. I HAD TO GET REAR BRAKE PADS AND REAR BRAKE ROTORS AS WELL AS THE REAR PASSENGER SIDE REAR CALIPER. THIS ALL COST ME $1,700 AS WELL AS A WEEKEND WITH MY GRANDCHILD! THERE HAD NOT BEEN ANY WARNING SIGNS THAT I NEEDED NEW BRAKES, I HAD ONLY PURCHASED THIS VEHICLE IN NOVEMBER 2018. I PAID 5,500 DOLLARS FOR THE VEHICLE AND THUS FAR HAVE HAD TO PUT ALMOST 4,000 DOLLARS INTO REPAIRS AND TOW TRUCKS! NOW I WENT OUT TO MY CAR AND AS I STARTED TO BACK OUT OF MY DRIVEWAY AS I STEPPED ON THE BRAKE PEDAL IT IS VERY SQUISHY AND NOW IS GOING TO THE FLOOR!. I GOT OUT OF MY VEHICLE AND MY DRIVEWAY IS COVERED IN BRAKE FLUID!!! MY MASTER CYLINDER IS OBVIOUSLY NOW NEEDING TO BE REPLACED! I PUT IN A BOTTLE OF BRAKE FLUID HOPING TO DRIVE IT TO THE SHOP AND I CAN SEE IT DRIPPING OUT OF MY VEHICLE ALREADY WITHOUT EVEN STEPPING ON THE BRAKES! I AM GOING TO HAVE TO AGAIN CALL A FLAT BED TOW TRUCK TO HAVE THE VEHICLE TAKEN TO THE GARAGE TO BE REPAIRED. I AM NOT SURE YET BUT I AM GUESSTIMATING THIS WILL COST ME ANOTHER 1200 DOLLARS. NOT TO MENTION I WAS TOLD THAT I NEED TO REPLACE THE RACKNPINION????? 2005 NISSAN MURANO SEEMS TO BE THE WORST DECISION I HAVE EVER MADE IN MY LIFE, AND I CAN ONLY DESCRIBE IT AS A DEATH TRAP. OH ONE LAST THING, THE DAY I BOUGHT THE VEHICLE I WAS ALMOST REAR ENDED SEVERAL TIMES ON THE WAY HOME. I GOT HOME AND FOUND OUT THAT I HAD ABSOLUTELY NO BACK LIGHTS THAT WORKED. NOT BRAKE LIGHTS, BLINKERS, NOTHING. DEATH TRAP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180516February 16, 2019
UNKNOWN OR OTHER
THE MURANO HAS APPROXIMATELY 35,000 MILES ON IT. IT WAS DRIVING FINE WITHOUT ANY STRANGE NOISES. IT SUDDENLY LOST POWER AND WOULD NOT GO FASTER THAN 2 MPH. LUCKILY IT WAS ON A DEAD END ROAD AND THERE WAS TRAFFIC AROUND OR IT WOULD HAVE BEEN HIT AND THE DRIVER WOULD HAVE BEEN SEVERELY INJURIES IF NOT KILLED. THERE WAS ABSOLUTELY NO WARNING AND NO LIGHTS ON THE DASHBOARD. IT IS GOING TO COST $800 TO FIX AS IT HAS BEEN DIAGNOSED AS THE ALTERNATOR. THE VEHICLE HAD TO BE TOWED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180333February 15, 2019
ENGINE
WHILE DRIVING MY CAR COMPLETELY SHUT OFF I WAS GOING STRAIGHT. THE CAR WILL NOT START, ALL DASHBOARD LIGHTS COME ON WHEN KEY IS TURN, CONSTANT FLASHING RED WITH A CAR SYMBOL WITH KEY IN THE MIDDLE.. CAR WILL NOT MAKE A SOUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180425February 15, 2019
ENGINE
THE TRANSMISSION WENT OUT WITHOUT A WARNING LIGHT OR SERVICE ENGINE SOON LIGHT. I WAS IN THE MIDDLE OF TRAFFIC AND IF STOPPED. I WAS DRIVING 25 MPH IN A SUBURB GOING STRAIGHT. WHEN I HEARD A LOUD BUZZING SOUND AND BOOM NO MORE ACCELERATION. THIS IS DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180012February 14, 2019
STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT THE SUBFRAME OF THE VEHICLE HAD EXTENSIVE RUST AND CORROSION TO THE POINT THAT IT COULD FRACTURE. THE FAILURE WAS NOTICED OVER A YEAR AGO. NISSAN OF KEENE (544 MONADNOCK HWY, SWANZEY, NH 03446, 888-266-3408) WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED BECAUSE IT WAS NOT INCLUDED IN ANY MANUFACTURER RECALL CAMPAIGNS. THE MANUFACTURER ONLY ISSUED ONE TECHNICAL SERVICE BULLETIN REGARDING THE STRUCTURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A FRONT END ALIGNMENT, BUT IT COULD NOT BE PERFORMED DUE TO THE RUST. THE SUBFRAME NEEDED TO BE REPLACED TO ALIGN THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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