Nissan Murano Complaints

5,967 consumer complaints on file.

#11207164May 13, 2019
STRUCTURE:BODY
THE FRAME RUSTED THROUGH. I WAS VERY LUCKY THAT I DIDN'T GET IN AN ACCIDENT! VERY DISAPPOINTING ON NISSAN. I DRIVE AT HIGHWAY SPEEDS I WOULD HAVE LOST CONTROL, REAR END TOTALLY COLLAPSE, WHEELS ARE TILTED IN AND LOST TRACTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207217May 13, 2019
SERVICE BRAKES
'TAKATA RECALL' WHEN TRYING TO STOP ON ROADS THAT ARE HIGHWAY OR CITY AND IT IS RAINING, SNOWING, OR I HIT A POT HOLE AND THE ABS SYSTEM TURNS ON THE BRAKES STOP WORKING AND THE PEDAL GOES TO THE FLOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207279May 13, 2019
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
ON A MAIN ROAD PARKED OFF OF A HIGHWAY, CAR BATTERY AND BRAKE LIGHT STARTED FLICKERING, SUDDENLY AS I TRIED TO PULL ONTO MAIN ROAD AND CAR RANDOMLY FORCEFULLY STOPPED AS IF WENT TO NEUTRAL WOULDN'T ACCELERATE IN ANY GEAR. I HAD TO ROLL THE CAR BACK INTO A PARKING SPOT QUICK AS POSSIBLE AS THERE WAS ONCOMING TRAFFIC. I THEN TURNED CAR OFF THEN ON AND MORE LIGHTS ON THE DASH ILLUMINATED, ABS, BRAKE, BATTERY, AND TRACKION CONTROL AS WELL. I TURNED THE CAR OFF TO THEN TRY RESTARTING AGAIN AND WOULDN'T DO ANYTHING AS, COMPLETELY DEAD. HAD TO LEAVE THE CAR OVERNIGHT PARKED TIL THE FOLLOWING DAY FOR A TOW SINCE IT NEVER STARTED BACK UP. WAITING ON WHAT CAUSED THIS PROBLEM, DEFINITELY UNSAFE, COULD HAVE CAUSED A ACCIDENT DUE TO GOING INTO A NEUTRAL LIKE MODE AS DRIVING ONTO A MAIN ROAD AND NEAR A HIGHWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207009May 11, 2019
ELECTRICAL SYSTEM
ALL FOUR DOOR ELECTRONIC LOCKS HAVE FAILED WITHIN A 2 WEEK PERIOD. WHEN DRIVING, THE AUTO-LOCK FEATURE NO LONGER WORKS NOR DOES THE PARK AND AUTO-UNLOCK FEATURE. EXTREMELY DANGEROUS WHEN YOURE LOOKING TO PROVIDE SAFETY IN DANGEROUS NEIGHBORHOODS OR TRYING TO ESCAPE A VEHICLE IN AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207021May 11, 2019
POWER TRAIN
TOOK SUV TO DEALERSHIP FOR OIL CHANGE - TOLD I COULD NOT DRIVE CAR BECAUSE CVT TRANSMISSION WAS GOING TO FAIL AND SEALS WERE LEAKING. SUV ONLY SERVICED AT DEALER AND ONLY HAS 64,535 MILES. NISSAN WILL REPLACE TRANSMISSION, BUT SAID I MUST PAY $4,000 FOR SEALS THAT NEED TO BE REPLACED. RESEARCHED ON WEB AND SEE THIS IS A MAJOR ISSUE WITH CVT TRANSMISSION FAILURES WITH NISSAN. SUV SHOWED NO SYMPTOMS AND WAS DRIVING FINE - DEALER SAID IT WOULD FAIL WITHOUT MUCH WARNING RESULTING IN LOSS OF ACCELERATION AND WOULD NOT LET ME DRIVE SUV. I HAD TO RENT CAR AND APPROVE WORK ON SUV.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206532May 9, 2019
POWER TRAIN
JATCO CVT, A KNOWN ISSUE BY NISSAN. IT BURNS AND LEAKS OIL PUTTING THE ENTIRE TRANSMISSION AT RISK OF FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206226May 8, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, UNKNOWN OR OTHER
I WAS DRIVING IN THE FAST LANE ON THE FREEWAY, AND FOR NO APPARENT REASON, THE CAR SHUT DOWN, THEN IMMEDIATELY STARTED UP AGAIN. I WAS FEARFUL THAT I WAS GOING TO GET HIT FROM BEHIND, SO IMMEDIATELY WENT TO THE SLOW LANE. I DROVE THE CAR TO AND FROM MY DESTINATION WITH NO FURTHER INCIDENT, BUT FEAR IT MIGHT HAPPEN AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206289May 8, 2019
UNKNOWN OR OTHER
CABRIOLET SOFT TOP , THE TOP WOULD NOT CLOSE . THE CAR HAS 20K MILES AND I SEE ON THE INTERNET A LOTS OF PEOPLE WITH THE SAME ISSUE. DEALER WANT TO CHANGE THE TOP FOR 11K$ AND NOT FIX THE PART THAT IS THE DEFECT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206372May 8, 2019
ELECTRICAL SYSTEM
CAR STOPPED IN THE MIDDLE OF THE HIGHWAY AND WOULD NOT START UNLESS IT WAS JUMPED. IT HAS DONE THIS SEVERAL TIME AND IS VERY DANGEROUS. IT APPEARS TO BE THE ALTERNATOR. I HAVE SEEN MAN FORUMS ON THIS SAME SITUATION FOR THE 2009 NISSAN MURANO AND I SUPPRISED TO SEE THAT NOTHING HAS BEEN DONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205902May 6, 2019
UNKNOWN OR OTHER
DRIVING ON THE ROAD WHEN LOUD SHOTGUN BLAST SOUND ABOVE RESULTING FROM THE SUNROOF EXPLODING. NO TRAFFIC IN FRONT TO SAY A ROCK HIT IT NOR ANYTHING ABOVE LIKE AN OVERPASS TO DROP SOMETHING FROM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205429May 3, 2019
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
THE CAR SLOWED ALL THE WAY DOWN ON THE FREEWAY . ALMOST CAUSING ME TO CRASH . IT DID IT SUDDENLY I WAS UNABLE TO PULL OVER .I WAS GOING ABOUT 65 MPH WHILE THE A/C WAS BLOWING IT COMPLETELY MALFUNCTIONED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205487May 3, 2019
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2014 NISSAN MURANO. WHILE DRIVING 70 MPH, THE SUN ROOF EXPLODED WITHOUT WARNING. THERE WERE NO INJURIES. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. JIM KERAS NISSAN (2080 COVINGTON PIKE, MEMPHIS, TN 38128, (901) 373-2800) WAS CONTACTED TO SCHEDULE A DIAGNOSTIC TEST. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205503May 3, 2019
ENGINE
MY CAR STALLS WHILE DRIVING WHEN THE AIR INTAKE COMES LOOSE. THIS IS HAPPENING CONSTANTLY. I HAVE NARROWLY ESCAPED 2 ACCIDENTS. THE CAR WAS IN MOTION BOTH TIMES. I NOW HAVE TO MAKE SURE THIS CONNECTION IS SECURE BY STOPPING EVERY FEW MILES OF DRIVING AND EACH TIME BEFORE I START OUT FOR THE DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205069May 1, 2019
STEERING
POWER STEERING DOES NOT WORK AT LOW SPEEDS (PARALLEL PARKING, LOW SPEED TURNS, 3 POINT TURNS) IN BOTH FORWARD AND REVERSE. POWER STEERING "WHINES" WHILE ACCCELERATING FROM A COMPLETE STOP. VEHICLE HAD APPROXIMATELY 65,500 MILES ON IT WHEN IT STARTED. WAS TOLD BY THE NISSAN TECHNICIAN THAT DID A DIAGNOSTIC THAT IT IS EITHER THE POWER STEERING PUMP OR THE BRACKET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204469April 29, 2019
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD NOT PROPERLY ACCELERATE WHEN DEPRESSING THE ACCELERATOR PEDAL. ON SEVERAL OCCASIONS, THE ENGINE CONTINUED TO REV VERY HIGHLY BEFORE THE VEHICLE ABRUPTLY ACCELERATED AT A HIGH RATE OF SPEED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER AND LOCAL DEALER (NELSON NISSAN, 800 W. QUEENS ST, BROKEN ARROW, OK) WERE NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 129,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204489April 29, 2019
SERVICE BRAKES
BRAKES FAILED AND REPLACED MASTER CYLINDER TWICE BRAKES FAILED AGAIN . PEDAL WENT TO THE FLOOR WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204500April 29, 2019
SEATS
TL* THE CONTACT OWNS A 2006 NISSAN MURANO. THE CONTACT STATED THAT THE DRIVER'S SEAT FRACTURED DUE TO A FAILURE WITH THE ANCHOR/BRACKET ON THE REAR LEFT SIDE OF THE DRIVER'S SEAT. UNIVERSAL NISSAN (12785 S ORANGE BLOSSOM TRAIL, ORLANDO, FL 32837, (407) 926-7000) WAS NOTIFIED OF THE FAILURE AND AN APPOINTMENT WAS MADE FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT INCLUDED IN NHTSA ACTION NUMBER: PE08065 (SEATS); HOWEVER, THE VEHICLE EXHIBITED THE SAME FAILURE AS THE INVESTIGATION FROM NHTSA. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 143,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203940April 26, 2019
UNKNOWN OR OTHER
THE DRIVER SIDE SUN VISOR WON'T STAY IN THE UP OR DOWN POSITION BUT RESTS RIGHT IN THE MIDDLE OBSTRUCTING MY VIEW OF THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203988April 26, 2019
SERVICE BRAKES
THE ABS BRAKE WARNING LIGHT WENT ON 2 DAYS AGO. THE BRAKES SEEMED TO WORK FINE FOR STOPPING, BUT I DID FEEL SOME RESISTANCE WITH ACCELERATION. MY VEHICLE HAS 77,000 MILES. DROPPED IT OFF WITH THE DEALER TODAY. THEY JUST PHONED STATING THAT THE BRAKE ACTUATOR MOTOR FAILED TO THE TUNE OF $3400 AND IT IS A HUGE SAFETY ISSUE. AFTER A LITTLE ONLINE INVESTIGATION, QUICKLY DISCOVERED THAT THIS IS THE SAME PROBLEM NISSAN HAD IN THE 2009 MURANO FOR WHICH THEY DID A VOLUNTARY RECALL. THE REP AT ORANGE COAST NISSAN SAID SHE PHONED NISSAN CORPORATE TO SEE IF THEY WOULD HELP AND SHE SAID THEY REFUSED. AT THE VERY LEAST, THEY SHOULD PROVIDE THE PART FOR FREE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203529April 24, 2019
STEERING
I HAD MY 2013 NISSAN MURANO REPAIRED FOLLOWING A RECALL INVOLVING THE POWER STEERING. THE WORK WAS COMPLETED ON 2/2/18. ON 4/11/2019 I COMPLETELY LOST POWER STEERING WHILE DRIVING HOME. THANKFULLY I WAS ON NEIGHBORHOOD STREETS AND NOT THE INTERSTATE. BY THE TIME I WAS ABLE TO PULL OVER SMOKE WAS COMING FROM UNDER THE HOOD OF MY CAR AND THERE WERE TWO LARGE PUDDLES OF FLUID UNDER THE FRONT END. AFTER HAVING THE CAR TOWED THE MECHANIC STATED THE CLAMP HAD APPARENTLY COME LOOSE AND RUBBED SEVERAL HOLES IN THE HOSE AND TUBE ASSEMBLY. IT WOULD SEEM THIS IS THE SAME PROBLEM FOR WHICH THE ORIGINAL RECALL WAS ISSUED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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