Nissan Murano Complaints

5,967 consumer complaints on file.

#11242920August 9, 2019
ELECTRONIC STABILITY CONTROL (ESC), STEERING
POWER STEERING HIGH PRESSURE HOSE AND PUMP LEAKAGE. THERE HAS BEEN NUMEROUS COMPLAINTS FOR THE 2006 AND 2007 MODELS. THERE IS LEAKAGE AND RUBBING NOISE WHEN TURNING THE STEERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242704August 8, 2019
SERVICE BRAKES, VEHICLE SPEED CONTROL
MY AUTOMATIC BRAKING SYSTEM AND CRUISE CONTROL DISABLES ITSELF. COMPONENT FROM BOSCH. THE FLAW IN THE RADAR UNIT ALLOWS THE SENSOR TO FREQUENTLY DEACTIVATE ITSELF, DISABLING CRUISE CONTROL AND EMERGENCY BRAKING. WHEN THE SENSOR TURNS ITSELF OFF, DRIVERS ARE SEEING A WARNING IN THE DASH THAT SAYS, 'FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION.' THIS HAPPENS MULTIPLE TIMES IN A GIVEN DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242268August 7, 2019
SERVICE BRAKES
I BOUGHT MY 2018 NISSAN MURANO ON JAN 31, 2019. THE CAR WAS SUPPOSEDLY BUILT WITH ALL SAFETY FEATURES AND I FELT GOOD ABOUT IT UNTIL I STARTED GETTING THE MESSAGE "UNAVAILABLE FRONT RADAR OBSTRUCTION". THIS AFFECTS THE ABS AND CAN ALSO AFFECT THE CRUISE CONTROL IF BEING USED ON THE HIGHWAYS. IT'S A SERIOUS ISSUE THAT CAN INADVERTENTLY CAUSE ACCIDENTS. THIS IS A KNOWN AND WELL ADVERTISED ISSUE ON NISSAN'S WEBSITE. I SINCERELY HOPE THE COMPANY WILL CORRECT THE ISSUE WHATEVER IT TAKES TO ASSURE THE VEHICLE IS SAFE ON THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241663August 5, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), STEERING
THE CAR WAS IN MOTION AND ALL OF THE SUDDEN SHUT OFF WHILE DRIVING AND LOST ABILITY TO STOP, STEER, AND RESTART. WHEN CAR CAME TO A STOP I TRIED TO START THE CAR AND IT STALL. CAR WAS FULL OF GAS AND ALL FLUID LEVELS ARE FINE. THE CAR HAS 20K MILES SO NO MECHANICAL PROBLEMS EXIST. THIS HAPPENED IN LAS VEGAS WHILE THE OUTSIDE TEMPERATURE WAS 108. I SAW THE SAME ISSUE WITH OTHER NISSAN CARS IN LAS VEGAS PER YOUTUBE VIDEOS. PLEASE HELP! I AM AFRAID IT MAY DO SO AGAIN AND CAUSE AN ACCIDENT. THIS HAPPENED TODAY AND AFTER LEAVING THE CAR PARKED FOR 2 HOURS STARTED WORKING FINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241330August 2, 2019
POWER TRAIN
VEHICLE LOSES POWER, INCONSISTENTLY, WHEN BEGINNING TO ACCELERATE FROM A STOPPED POSITION, SUCH AS AT A RED LIGHT, LEADING TO NEAR-REAREND COLLISION, ON MULTIPLE OCCASIONS. FEELS LIKE THE TRANSMISSION IS SLIPPING DURING THESE OCCASIONS, AND AFTER PUMPING THE ACCELERATOR IT "KICKS BACK INTO FOWARD GEAR. NOW I AM GETTING CODE P1778 (WAS NOT GETTING THIS CODE FOR A LONG TIME WHILE THE VEHICLE WAS MANIFESTING THIS LOSS OF POWER).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241499August 1, 2019
SERVICE BRAKES, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
2019 NISSAN MURANO. CONSUMER WRITES IN REGARDS TO ISSUES WITH THE TOUCH SCREEN RADIO. *LD THE CONSUMER STATED THE AUTO EMERGENCY BRAKING SYSTEM WARNINGLIGHT ILLUMINATED. THE DEALER WAS NOTIFIED BUT, WAS UNABLE TO FIND A REPAIR. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241049August 1, 2019
SERVICE BRAKES
BRAKES ALL THE WAY TO THE FLOOR! ALMOST CAUSED ACCIDENT! SAME PROBLEM THAT ALL OF THE 09'S HAVE BEEN RECALLED FOR YET NISSAN WILL NOT RECALL. (SPONGY BRAKES)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241044August 1, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2010 NISSAN MURANO. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR FLASHED AND REMAINED ILLUMINATED ON THE INSTRUMENT PANEL. ALSO, THE FRONT PASSENGER SEAT AIR BAG WARNING INDICATOR REMAINED ILLUMINATED WHILE THE SEAT WAS OCCUPIED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE AIR BAG SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 36524907. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE FAILURE MILEAGE WAS 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241105August 1, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2011 NISSAN MURANO. WHILE THE CONTACT WAS TURNING INTO A PARKING LOT, ANOTHER VEHICLE PULLED OUT IN FRONT OF HER. THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE FAILED TO STOP. THE CONTACT HAD TO SWERVE AROUND THE OTHER VEHICLE TO AVOID A CRASH. WHILE DRIVING SLOWLY, THE CONTACT QUICKLY TURNED INTO A PARKING SPACE AND SHIFTED THE GEAR INTO PARK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS LATER DRIVEN TO THE CONTACT'S RESIDENCE. FOUR DAYS LATER, THE VEHICLE WAS TAKEN TO CARDINALE NISSAN (1661 DEL MONTE BLVD, SEASIDE, CA 93955, (831) 322-4115) TO BE TEST DRIVEN AND THE FAILURE RECURRED. THE TECHNICIAN INFORMED THE CONTACT THAT THE ANTILOCK BRAKE AND MASTER CYLINDER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,167.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240778July 31, 2019
POWER TRAIN
WAS DRIVING ON VACATION FROM CONNECTICUT TO SOUTH CAROLINA ON 8/3/18. JUST AS WE ARRIVED THERE, THE CAR BEGAN JERKING AT RANDOM TIMES WHILE DRIVING AND EVENTUALLY JUST SLOWED DOWN TO A CRAWL. WE MANAGED TO GET IT TO A LOCAL NISSAN DEALERSHIP AND THEY INFORMED US THE TRANSMISSION FAILED (WE HAD 62K MILES ON THE CAR - 2K MILES PAST THE WARRANTY). THE DEALER TOLD US THAT IT LIKELY FAILED DUE TO THE HIGH TEMPERATURES THE TRANSMISSION EXPERIENCED FROM SUCH A LONG DRIVE. WE PAID TO HAVE IT REPLACED. THEN ON 7/26/19, THE CAR EXPERIENCED THE SAME THING AT 76,000 MILES. WHILE DRIVING, IT BEGAN TO NOT ACCELERATE CORRECTLY AND EVENTUALLY JUST STARTED TO CRAWL AT A SLOW PACE. WE MANAGED TO GET THE CAR OFF THE SIDE OF THE ROAD AND TOOK IT TO A NISSAN DEALERSHIP. THEY TOLD US THAT THE TRANSMISSION HAD FAILED.. THE REPLACEMENT TRANSMISSION WE PUT IN THE YEAR PRIOR CAME WITH A 1 YEAR/12K MILE WARRANTY. WHILE IT FAILED WITHIN A YEAR, WE WERE 2K MILES OVER THE WARRANTY LIMIT. WE ARE NOW PAYING TO HAVE IT REPLACED AGAIN. TWO FAILURES WITHING A YEAR PERIOD COSTING OVER 8500. I KNOW NISSAN HAS HAD CVT TRANSMISSION ISSUES WITH OTHER VEHICLES, I BELIEVE THERE IS ALSO A PROBLEM WITH THE ONES IN THE MURANO...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11235232July 27, 2019
SEAT BELTS
THE DRIVER & FRONT PASSENGER SEAT BELTS ARE LOCATED BEHIND THE SEATS OFF THE FLOOR OF THE REAR PASSENGER SEATS, SO WHEN ANYONE IS SITTING BEHIND THE DRIVER OR PASSENGER THE FEET OF THE REAR PASSENGERS CAN BE PLACED ON THE SEAT BELTS CAUSING THE FRONT PASSENGERS TO BE RESTRAINED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11235320July 27, 2019
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
THE CAR IS STALLING WHEN I STOP WHINING REAL BAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11235053July 26, 2019
SUSPENSION
REAR SUBFRAME IS RUSTED AND FALLING APART. WHEELS CAN NOT STAND STRAIGHT. ITS LIKE THEY ARE NATURALLY CAMBERED. WHILE DRIVING THE WHEELS WILL SHAKE AND IF YOU IT A BUMP ITLL GET WORSE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11235098July 26, 2019
STRUCTURE:BODY
CAR WAS TAKEN FOR INSPECTION AND THE REAR SUBFRAME WAS RUSTED AND SEVERELY DAMAGED. MECHANIC REPORTED THAT CAR WAS UNSAFE TO DRIVE. THE VEHICLE HAS NO BODY DAMAGE AND WAS NEVER IN AN ACCIDENT TO MY KNOWLEDGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11235197July 26, 2019
SERVICE BRAKES
2010 NISSAN MURANO, IN MAY I WAS TRAVELING AT APPROXIMATELY 35 MPH IN TOWN DRIVING AS I APPROACHED A STREET LIGHT I APPLIED THE BRAKES. THE PEDAL WAS SOFT AND WENT TO THE FLOOR. STANDING HARD ON THE BREAKS I WAS ABLE TO STOP, NARROWLY AVOIDING A REAR END COLLISION. BRAKE FLUID WAS AT A SAFE LEVEL. CHANGED BRAKE PADS. I STILL HAVE SOFT BRAKE PEDAL. I HAVE TO DRIVE EXTRA CAREFUL AND ENSURE I GIVE MYSELF FOUR TIMES NORMAL STOPPING DISTANCE. I HAVE BEEN RESEARCHING TO DETERMINE POSSIBLE CAUSE. I SEE MANY ISSUES THAT NISSAN MURANOS HAVE HAD WITH BRAKE ISSUES. BRAKES ARE A MAJOR SAFETY ISSUE JEOPARDIZING PUBLIC SAFETY. RESPECTFULLY REQUEST THAT THE NHTSA DEMAND AN INSPECTION AND CORRECTION RECALL FOR THIS KNOWN, WIDESPREAD ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11235200July 26, 2019
SERVICE BRAKES
THIS COMPLAINT IS TO REPORT THE INCIDENT THAT HAPPENED YESTERDAY JULY 25 2019 WITH 2010 NISSAN MURANO. TRAVELING AT 45 MILES PER HOUR TRAFFIC WAS STOPPED SUDDENLY IN FRONT OF ME. I SLAMMED ON THE BRAKES, WHICH THE PEDAL WENT TO THE FLOOR BUT BARELY ENGAGED. I HAD TO PULL ONTO THE SHOULDER TO AVOID A COLLISION. THIS ISSUE IS PERSISTENT, EVEN AFTER REPLACING THE BRAKE PADS AND MASTER CYLINDER. NHTSA PLEASE HELP WITH THIS DEFECT WITH THE 2010 MURANO. THE 2009 HAS A RECALL, SO SHOULD THE 2010.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234253July 23, 2019
ELECTRICAL SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL, SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHEN THE VEHICLE ACCELERATED, THERE WAS A LOSS OF POWER AND A DELAY AT TIMES BEFORE FINALLY GAINING SPEED. IN OTHER INSTANCES, THE VEHICLE HAD A DRASTIC REDUCTION IN SPEED. THE ALTERNATOR ASSEMBLY WAS REPLACED MORE THAN TWICE, BUT THE FAILURE CONTINUED. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 05V319000 (ELECTRICAL SYSTEM); HOWEVER, THE VEHICLE EXHIBITED THE SAME FAILURE AS THE RECALL CAMPAIGN. MOSES NISSAN (300 MACCORKLE AVE, ST ALBANS, WV 25177, (304) 727-2921) WAS NOTIFIED OF THE FAILURE. IN ADDITION, THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V916000 (SERVICE BRAKES, HYDRAULIC), BUT A REPAIR APPOINTMENT HAD NOT BEEN SCHEDULED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233827July 22, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED. THE VEHICLE WAS UNABLE TO BE SAFELY DRIVEN DUE TO THE FAILURE. GRUBBS NISSAN (310 AIRPORT FWY, BEDFORD, TX 76022, (817) 786-4800) WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 18V916000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE VEHICLE EXHIBITED THE SAME FAILURE AS THE RECALL CAMPAIGN. THE DEALER INDICATED THAT A DIAGNOSIS WAS REQUIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233266July 19, 2019
STEERING
STERING WHEEL LOCK ACTUATOR ITS NOT WORKING DONT LET MY CAR START THIS PART ITS SO EXPENSIVE SHOULD BE A RECALL REGARDING THIS PROBLEM I WAS IS CHICAGO 90 DEGRES WITH MY 2 DAUGHTERS AND MY WIFE AND MY CAR DOESN'T START MY A/C ONLY CAN RUN FOR A FEW MINUTES BEFORE THE BATTERY IS GONE , HOW CAN BE POSIBLE THAT THIS PART CAN MAKE THE CAR AND MY FAMILY STANDING ON THE SUN IN SUMMER TIME SNISSAN SHOULD BE RESPONSIBLE TO FIX THIS PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233284July 19, 2019
STRUCTURE:BODY
I HAVE HAD MY 2014 NISSAN MURANO SINCE NEW. IT HAS BEEN WELL TAKEN CARE OFF THE ENTIRE TIME, YET I CONTINUE TO HAVE ISSUES WITH THE DOOR LOCKS BREAKING. THE RESULT OF THIS BREAKING IS THE THE DOORS CANNOT BE ELECTRONICALLY UNLOCKED EVEN FROM THE INTERIOR UPON TRYING TO DO SO. THIS IS OF CONCERN AS IF THERE WAS EVER AN ACCIDENT IT WHICH I NEEDED TO BE RAPIDLY PULLED FROM MY VEHICLE, A RESCUER WOULD HAVE TO FORCE THEIR WAY IN DELAYING RESCUE. THE MOST RECENT INSTANCE OF THESE BREAKING (07/19/2019) IS THE 6TH OCCURRENCE OF THIS PART BREAKING. THE REPAIR HAS BEEN COMPLETED AT THE SAME DEALERSHIP EACH TIME (PINNACLE NISSAN, SCOTTSDALE AZ). IT IS VERY CLEAR THAT THERE IS A DEFECT PART AT PLAY AND THAT NISSAN KNOWS ABOUT THIS AND CONTINUES TO PUT THESE DEFECTS PARTS IN VEHICLES ENDANGERING PEOPLES LIVES DURING A POTENTIAL RESCUE. I HAD REPORTED THIS DURING THE LAST INSTANCE WITH NO REPLY. I HOPE THIS MATTER IS REVIEWED AND A RESOLUTION MET BEFORE SOMEONE SUFFERS AS A RESULT OF THIS DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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