Nissan Murano Complaints

5,967 consumer complaints on file.

#11311681February 26, 2020
SERVICE BRAKES
WHEN I PRESS THE BRAKES THE BRAKE PEDAL GOES ALL THE WAY DOWN TO THE FLOOR. IT FEELS HORRIBLE UNSAFE BECAUSE YOU MUST PUSH THE PEDAL AS FAR DOWN AS IT CAN GO TO GET IT TO BEGIN TO BRAKE. I WAS PULLING INTO A WALMART PARKING LOT WHEN THE PROBLEM FIRST HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311338February 25, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 2011 NISSAN MURANO. THE CONTACT STATED THAT WHILE PRESSING THE BRAKE PEDAL THE VEHICLE WOULD NOT IMMEDIATELY STOP. THE BRAKE PEDAL HAD EXTENDED TO THE FLOOR AND THE STOPPING DISTANCE WAS EXTEND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED BOTH THE FRONT AND REAR BRAKES, ABS MODULE AND MASTER CYLINDER BUT THE FAILURES CONTINUED TO OCCUR. THE MANUFACTURER AND LOCAL DEALER (UNKNOWN) WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 120,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311021February 24, 2020
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, POWER TRAIN
AROUND 100,000 MILES WOULD NOT ACCELERATE WHEN TRAVELING AN INCLINE OR AFTER STOPPING AND RESTARTING AT A RED LIGHT OR STOP SIGN, EVEN WHILE GAS PEDAL WAS TO THE FLOOR. WHEN THE CAR FINALLY DECIDED TO MOVE IT WOULD SURGE. ALSO WHILE IDLING STATIONARY AND SHUTTING THE CAR OFF, IT FAILED TO RESTART. HEAD LIGHTS STARTED BLINKING, A CLICKING NOISE COULD BE HEARD COMING FROM ENGINE. THE CAR WOULD HAVE TO BE JUMPED OFF. BATTERY CHECKED AND IS NOT THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310719February 22, 2020
STRUCTURE:BODY
TOLD OF A REPORT ON "CAR FAX" THAT MY AIR BAG HAD BEEN DEPLOYED (NOT TRUE!). DOES YOUR ORGANIZATION TRACK SUCH INFORMATION? THIS AFFECTS THE VALUE OF THE CAR DAMAGE WAS ONLY A DENTED BUMPER.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11310598February 21, 2020
SERVICE BRAKES
I HAVE BEEN HAVING ISSUE WITH BRAKE NOT BRAKING COMPLETELY FOR MONTHS. I TOOK IT INTO FIRESTONE TO SEE WHAT COULD BE THE ISSUE THEY TOLD ME IT WAS THE MASTER CYCLINDAR, I GOT THAT FIXED BUT STILL WAS HAVING THE SAME ISSUE, TOOK IT BACK AND COULD NOT FIGURE OUT THE PROBLEM SO IT WAS TAKEN TO GRUBBS NISSAN AND NOW I AM BEING TOLD THAT IT'S THE ABS ACTUATOR ASSEMBLY AND IT WAS RECALLED FOR OTHER NEW MODELS BUT NOT MINE. HOWEVER IT'S STILL WAS A RECALL ISSUE. I FEEL IT COULD BE FIXED UNDER THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310433February 20, 2020
SUSPENSION, UNKNOWN OR OTHER
THE REAR SUB FRAME ON THE DRIVER'S SIDE OF MY 06 NISSAN MURANO AWD IS BROKEN AND IT'S CRACKED ON THE PASSENGER SIDE. WHEN DRIVING DOWN THE ROAD YOU CAN FEEL THE REAR SWAYING BACK AND FORTH. IT'S ALSO CAUSED MY TIRES TO FLARE OUT AND WEAR ON THE INSIDE EDGE OF THE TIRES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309922February 18, 2020
STEERING
ON NUMEROUS OCCASIONS, THE STEERING HAS COMPLETELY FAILED TO WORK FOR APPROXIMATELY A 5 TO 10 SECOND INTERVAL WHILE DRIVING THE VEHICLE. THERE IS NO CONSISTENCY TO WHEN THE ISSUE OCCURS IN REGARDS TO SPEED OR STRAIGHT DRIVING VERSUS DURING A TURN. NISSAN HAS CHECKED THE CAR OVER AND FOUND NO ISSUE. THEY TOOK SOME CORRECTIVE/PREVENTATIVE MEASURES TO CLEAN UP ELECTRICAL CONTACTS IN CASE THAT WAS THE CAUSE, BUT THE ISSUE HAS SINCE RECURRED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308491February 11, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 NISSAN MURANO. THE CONTACT STATED THAT DUE TO SEVERE BATTERY DISCHARGE, THE CONTACT WAS UNABLE TO EXIT THE VEHICLE. THE CONTACT STATED THAT THERE WAS NOT A MANUAL DOOR HANDLE INSIDE OF THE VEHICLE TO OPEN THE DOOR. THE MANUFACTURER WAS NOT CONTACTED NOR INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308562February 11, 2020
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2020 NISSAN MURANO. THE CONTACT STATED THAT THE HOOD REFLECTS THE SUNLIGHT RIGHT INTO THE DRIVER'S EYES IMPAIRING THEIR VISION. THE SUNLIGHT REFLECTION IMPAIRS THE CONTACT'S VISION WHILE DRIVING. THIS COULD CAUSE AN ACCIDENT SINCE THE CONTACT CAN NOT SEE THE ROAD WHILE DRIVING THE DEALER ROCK HILL NISSAN 550 GALLERIA BLVD, ROCK HILL, SC 29730 (803) 818-2713 STATED THAT THERE WAS NO ASSISTANCE THAT COULD BE PROVIDED REGARDING THE ISSUE. THE MANUFACTURER WAS CONTACTED DUE TO THE CONCERN. THE CONTACT WAS INFORMED THAT THE VEHICLE OPERATED AS DESIGNED. NO ADDITIONAL ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308577February 11, 2020
SERVICE BRAKES
BRAKE PEDAL GOES TO FLOOR WHEN TRYING TO STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308331February 10, 2020
ENGINE, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
WHILE DRIVING THE VEHICLE IT MAY RANDOMLY STALL CAUSING THE MOTOR TO SHUT DOWN WHILE THE CAR IS IN USE MAKING IT VERY UNSAFE. ALSO RANDOM OVER HEATING AND STALLING I'VE CHANGED BOTH CAMSHAFT SENSORS AND THE CRANKSHAFT SENSOR ALSO THE RADIATOR AND THE THERMOSTAT NOTHING FIXES IT. THERE WAS A RECALL ON MY VEHICLE BUT I NEED TO BE PUT ON THE LIST I WAS LEFT OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307992February 9, 2020
SUSPENSION
WE ARE ORIGINAL OWNERS OF 2003 NISSAN MURANO; IT HAS ONLY 92K MILES, IT HAS ALWAYS BEEN GARAGED AND WELL MAINTAINED. THE REAR WHEELS JUST STARTED TILTING INWARD AT THE TOP; A MECHANIC IDENTIFIED THE REAR SUBFRAME AND SUSPENSION WAS ROTTING, AND ADVISED THAT IT WILL CONTINUE TO WORSEN UNTIL THE BACK END OF THE VEHICLE JUST COLLAPSES. IT IS AN EXPENSIVE REPAIR. NISSAN IS IGNORING IT IS A MANUFACTURER DEFECT (THEY USED CRAPPY STEEL), THAT IT IS A VERY DANGEROUS SAFETY HAZARD, AND IT SHOULD BE FIXED BY THEM. SEARCHING ONLINE REVEALS MANY COMPLAINTS OF THIS SAME ISSUE, MANY JUST RECENTLY MADE, AND AS A CONSUMER IT IS VERY UNFAIR TO SPEND A LOT OF MONEY ON A NEW VEHICLE AND KEEP IT NICE AND FULLY FUNCTIONAL, EXPECTING IT TO LAST FOR A FEW MORE YEARS TO COME, TO SURPRISINGLY HAVE THE SUBFRAME FAIL ESPECIALLY WHEN THE VEHICLE IS LESS THAN TWENTY YEARS OLD AND NOT EVEN AT 100,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307705February 7, 2020
SUSPENSION, UNKNOWN OR OTHER
THE VEHICLE HAS A SUBFRAME THAT HAS ROTTED FROM THE INSIDE OUT. AFTER DOING RESEARCH ONLINE, THIS IS A COMMON ISSUE WITH MOST MURANO'S PRODUCED BETWEEN THE YEARS 2004 AND 2007 WITH AROUND 120,000 MILES. THE RESULT OF THIS IS LOSS OF STABILITY ON THE ROAD WHILE MOVING, AND THE POTENTIAL FOR THE REAR SUSPENSION TO COME OFF OF THE VEHICLE. THIS ALSO CAUSES THE CAR TO NOT PASS PENNSYLVANIA STATE INSPECTION REGULATIONS. AGAIN, BECAUSE THIS ISSUE IS CAUSED FROM THE METAL OF THE SUBFRAME CORRODING FROM THE INSIDE OUT, IT IS A MANUFACTURER'S FAULT, NO THE DRIVER/OWNERS'S. AND BECAUSE THE MAJORITY OF THIS MAKE OF CAR IN THESE SELECT YEARS, SHOWS COINCIDENCE IS NOT TO BLAME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307790February 7, 2020
VEHICLE SPEED CONTROL
INTELLIGENT FORWARD COLLISION WARNING SYSTEM RANDOMLY SHUTS OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307400February 6, 2020
ENGINE
THE VEHICLE SHUTS OFF WITHOUT WARNING. IT HAPPENS EVERY DAY AND SOMETIMES IN THE MIDDLE OF TRAFFIC!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307436February 6, 2020
UNKNOWN OR OTHER
WHILE DRIVING AT A SAFE SPEED ON THE HIGHWAY (65 MPH) WITH NO OTHER CARS IN MY VICINITY MY SUNROOF EXPLODED FOR NO REASON AT ALL. THE WAS A LOUD BOOM AND THEN THE INTERIOR MATERIAL OF THE SUNROOF STARTED FLAPPING. SINCE IT WAS CLOSED AT THE TIME, I'M THANKFUL THAT THE INTERIOR MATERIAL CAUGHT THE MAJORITY OF THE GLASS WITH ONLY THE REMAINING OUTSKIRTS OF GLASS MAKING ITS WAY INTO THE CAR. THIS HAPPENED OUT OF THE BLUE FOR NO APPARENT REASON. THERE WERE NO OTHER CARS NEAR ME SO IT COULD NOT HAVE BEEN FROM A ROCK OR SOMETHING THAT WAS KICKED UP FROM ANOTHER VEHICLE. IT WAS A CLEAR, SUNNY DAY IN THE UPPER 60'S.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307618February 6, 2020
UNKNOWN OR OTHER
1/31/2020 - BRAKE LIGHT AND BATTERY LIGHT CAME ON. AT A TRAFFIC LIGHT, WENT TO PROCEED WHEN LIGHT TURNED GREEN, CAR LITERALLY DIED AS I ACCELERATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307227February 5, 2020
SEAT BELTS
DRIVER SEAT BELT DOES NOT RETRACT CORRECTLY. OCCURS WHEN SEAT BELT IS RELEASED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307228February 5, 2020
AIR BAGS
MY HORN OR CRUISE CONTROL IN STEERING WHEEL NO LONGER WORKS. AIRBAGS LIGHT BLINKS ONE LOND TIME AND THE 2 SHORT TIMES REPEATEDLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306913February 4, 2020
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, VEHICLE SPEED CONTROL
WHILE DRIVING ON THE HIGHWAY MY CAR WAS DOING 2 RPM EVEN WHEN I PRESSED MY GAS PEDTAL DOWN TO THE FLOOR IT WOULDN'T REV UP WHICH OLNY CAUSE THE CAR THE CAR TO DO 10MPH ONCED IT REACHED 15MPH IT JUST SHUT OFF AS I WAS DRVING ON THE HIGHWAY THANK GOD IT WAS KIND OF LATE SO I WAS ABLE TO STEER MY CAR ON THE SHOULDER I WAITED A GOOD 10 TO 15 MINUTES THEN IT STARTED BACK UP STILL HAVING ROUGH IDLE PROBLEMS THE NEXT DAY TOOK IT TO THE SHOP AND TROUBLE SHOOTING CODES POPPED UP REGARDING BOTH O2 SENSORS BEING REPLACED, I FIXED THE PROBLEM THEN A MONTH LATER MY CAR STARTED JERKING AS I DRIVE TOOK IT BACK TO MY MECHANIC THE CRANKSHAFT SENSOR WENT BAD SO I ENDED UP REPLACING THAT SENOR AS WELL WHICH NOW MY CAR ONLY REACHES A MAXIUM OF 55MPH I DON'T DRIVE MY CAR ON THE HIGHWAY DUE TO MY CAR STILL HAVING IDLE ISSUES AND NOW I NOTICE MY CAR BURNS OIL REALLY FAST AND MY OLI LIGHT INDICATOR DON'T POP UP ON THE DASH BOARD LIKE IT SUPPOSE TO THE ONLY WAY I KNOW MY CAR NEEDS OIL NOW IS WHEN I HEAR LIKE A FAN NOISE COMING FROM UNDER THE HOOD, NISSAN YOU GUYS REALLY NEED TO TAKE THIS CAR OFF THE MARKET AS I HAVE READ IM NOT THE ONLY DRIVER HAVING THIS ISSUE WITH THIS SVU ITS RASING SAFETY CONCERNS THEIR ARE 960 COMPLAINTS!!! I USE MY CAR TO GET BACK AND FOURTH TO WORK, TAKE MY DAUGHTER TO SCHOOL AND I HAVE NO MONEY TO BUY A NEW CAR PLEASE FIX THIS PROBLEM!!!! ITS NOT RIGHT TO KEEP THIS CAR ON THE MARKET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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