Nissan Murano Complaints

5,967 consumer complaints on file.

#10233112July 3, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION, SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2006 NISSAN MURANO. WHILE DRIVING AT ANY SPEED, THE VEHICLE MADE AN UNFAMILIAR NOISE. EVERYTIME THE VEHICLE WAS STOPPED, IT FELT AS IF THE REAR OF IT WAS BEING STRUCK. THE STEERING WHEEL BECOMES DIFFICULT TO TURN WHEN THE FAILURE OCCURS. THE CONTACT STATED THAT THE VEHICLE CONTINUES TO MOVE WHEN THE BRAKE PEDAL IS DEPRESSED. A MECHANIC STATED THAT THE TRANSMISSION TRANSFER CASE FAILED. THE CURRENT AND FAILURE MILEAGES WERE 49,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233123July 3, 2008
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
TL*THE CONTACT OWNS A 2005 NISSAN MURANO. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, IT MADE A CLICKING SOUND UNDERNEATH THE HOOD. THE VEHICLE WOULD NOT START. THE DEALER STATED THAT THE VEHICLE NEEDED A NEW ALTERNATOR AND INFORMED THE CONTACT THAT HER VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 05V319000 (ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR). THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 36,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232909July 1, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
CAR STARTED TO JERK FORWARD WHEN I WAS 2 HOURS INTO A 3 1/2 HOUR DRIVE. THIS OCCURRED WHEN I CAME UPON HEAVY HIGHWAY TRAFFIC, AND HAD TO IDLE IN TRAFFIC. TEMPERATURE OUTSIDE WAS ABOUT 98 TO 100 DEGREES, AND THE CAR WAS NOT OVERHEATING (NO SMOKE/TEMP GAUGE WAS NORMAL). LATER ON INTO THE DRIVE, THE CAR BEGAN TO JERK FORWARD AND CUT OUT AT STOP LIGHTS. I HAD TO TURN THE CAR OFF AT THE STOP LIGHT THEN TURN IT BACK ON TO GET THE CAR TO DRIVE. LATER ON IN THE DAY, THE CAR GOT PROGRESSIVELY WORSE. IT STARTED TO MAKE A LABORING/WHINING SOUND AND WOULD NOT ACCELERATE BEYOND A PARTICULAR SPEED OR RESPOND TO THE GAS PEDAL. EVENTUALLY, TURNING THE CAR OFF THEN ON DID NOT WORK. THE CAR WOULD DRIVE ABOUT 20 FEET THEN WOULD NOT ACCELERATE, THEN COAST TO A STOP. I HAD TO BE TOWED FROM PHILADELPHIA TO VIRGINIA BECAUSE THERE WERE NO NISSAN SHOPS, NOR AUTO SHOPS OPEN DURING THAT TIME OF A SATURDAY. SUNDAY WOULD NOT HAVE BEEN A BUSINESS DAY FOR MECHANICS EITHER. I LIVE IN VIRGINIA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232664June 29, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
NISSAN MURANO 2003 - FAILS TO ACCELERATE WHEN GAS PEDAL IS PUSHED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232573June 28, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
CAR WHILE IN STOP AND GO TRAFFIC AND ALSO FROM A STOP WILL HESITATE AND THE ENGINE AND TRANSMISSION WILL ENGAGE A FEW SECONDS LATER WHILE THE CAR LURCHES FORWARD. THIS PROBLEM HAS BEEN OCCURRING FOR OVER A YEAR WITH NO RESOLUTION PRESENTED. I HAVE BEEN IN TOO MANY CLOSE CALLS WHILE TRYING TO MAKE TURNS IN TRAFFIC AND IT IS A NIGHTMARE TO DRIVE IN STOP AND GO TRAFFIC. A FIX OR RESOLUTION TO THIS PROBLEM WOULD BE GREATLY APPRECIATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232406June 26, 2008
SEATS
AFTER GOING OVER A SPEED HUMP, I FELT MY SEAT FALL TO THE LEFT SIDE WITH A LOAD BRAKING SOUND. LOOKED AND SAW BRACKET WAS BROKEN IN TWO SPOTS. (DRIVER SIDE SEAT 05 MURANO SE) NO PRIOR PROBLEMS TO THIS HAPPENING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232439June 26, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
I RECENTLY SUBMITTED A COMPLAINT. I READ OVER THE OTHER COMPLAINTS AFTER SUBMISSION AND REALIZED THAT 90% OF THE COMPLAINTS SUBMITTED ARE SAME OR SIMILAR TO MY PROBLEM. I WAS IN FACT TOLD TWO DIFFERENT REASONS FOR MY CAR ISSUES FROM TWO DEALERS IN TWO DIFFERENT STATES. I AM AFRAID THAT NISSAN DOES NOT KNOW WHAT THE PROBLEM IS OR IS NOT RELAYING IT TO THEIR TECH'S. MY CAR IS LOOSING POWER DURING TAKE OFF AND THRUSTING FORWARD. THIS MOSTLY OCCURS IN STOP AND GO TRAFFIC. TO REMEDY, I HAVE TO PULL OVER AND TURN OFF THE CAR. ARE WE NOT ADDRESSING THIS ISSUE BECAUSE IT COSTS NISSAN TO MUCH TO FIX ALL THE VEHICLES IN NEED OR IS YOUR AGENCY TURNING A BLIND EYE UNTIL AN ACTUAL ACCIDENT OR DEATH OCCURS. THIS PROBLEM WILL OCCUR ON THE HWY, LOCAL STREET, ANYWHERE. IT DOES NOT DISCRIMINATE AND COSTS MUCH TO FIX. THE BIGGEST PROBLEM IS THAT I AM UNDER THE ASSUMPTION THAT IF THEY "FIX" IT MAY STILL BE BROKEN DUE THEM NOT KNOWING THE PROBLEM. I HAVE BEEN TOLD IT WAS THE FOLLOWING: THROTTLE BODY, VALVE BODY, AND TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232180June 24, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE SITTING AT STOP LIGHTS OR IN TRAFFIC, THE VEHICLE FAILS TO MOVE FOR 20-30 SECONDS, THEN LURCHES FORWARD AT A HIGH RATE OF SPEED. THIS HAS BEEN OCCURRING SINCE I REACHED 70K MILES AND ACCORDING TO ALL OTHER 2003 NISSAN OWNERS ON NUMEROUS WEBSITES, THEY ARE EXPERIENCING THE SAME ISSUES. DOES SOMEONE HAVE TO BE SERIOUSLY INJURED OR KILLED FOR SOMEONE TO TAKE NOTICE? NISSAN REFUSES TO RECOGNIZE THE ISSUE. THIS VEHICLE SHOULD BE RECALLED RIGHT AWAY! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232187June 24, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
HAVE YET TO ATTEMPT TO FIX THE PROBLEM, DUE TO INFORMATION RELATING TO THIS SPECIFIC PROBLEM. 2003 NISSAN MURANO WHICH OVER THE PAST YEAR HAS EXPERIENCE SIGNIFICANT DELAYS IN ACCELERATION WHEN IN STOP/GO TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232198June 24, 2008
SEATS
THE DRIVER'S SEAT OF MY 2005 NISSAN MURANO ROCKS FROM SIDE-TO-SIDE AND THE LEFT SIDE OF THE SEAT SITS LOWER. TOOK THE CAR IN TO THE DEALERSHIP, THEY SAID THAT THE WELD BROKE ON THE SEAT FRAME OF THE DRIVERS SEAT. FIXING THIS IS NOT COVERED BY ANY OF NISSAN'S WARRANTIES. COST OF REPAIRS: $607.81 FOR A NEW SEAT, $321 FOR LABOR AND $35 TO EXPEDITE THE SHIPPING OF THE PART (ONLY HAVE ONE CAR IN THE FAMILY, WAITING 5 DAYS WAS NOT AN OPTION). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232062June 23, 2008
POWER TRAIN
I HAVE A 2003 NISSAN MURANO WITH 70K MILES. DURING STOP AND GO TRAFFIC, I STEP ON THE GAS PEDAL AND THE CAR DOES NOT MOVE FOR A FEW SECONDS THEN SUDDENLY THE CAR JERKS FORWARD. THIS HAPPENS INTERMITTENTLY OVER THE PAST MONTH. I TOOK IT TO THE DEALER AND THEY CHARGED $105 TO DIAGNOSE IT AND SAID I NEED TO REPLACE THE "VALVE BODY" FOR ALMOST $1700. DOING A SEARCH ON INTERNET SHOWS A LOT OF OTHER 2003 MURANO OWNERS HAVING THE EXACT SAME PROBLEM. IN FACT, THERE ARE 2 OTHER COMPLAINTS OF THE SAME PROBLEM ON HERE, ONE DATED 2005, BUT CURRENTLY THERE IS NO FORMAL INVESTIGATION. I WOULD LIKE THIS ISSUE TO BE INVESTIGATED AND RECALLED, AS THIS IS A BIG SAFETY CONCERN FOR ALL 2003 NISSAN MURANO OWNERS AND IT'S NOT RIGHT FOR THE DEALERS TO MAKE HEFTY PROFIT ON THEIR MISTAKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231990June 23, 2008
UNKNOWN OR OTHER
APPROX. 3 WEEKS AGO. WHILE TRAVELING HOME MY 2005 NISSAN MURANO WOULD JUST COME TO A COMPLETE STOP, WITHOUT WARNING. I WAIT ABOUT 5 MINUTES AND IT WOULD START UP AGAIN. THEN LAST WEEK 6/19 WHILE TRAVELING ON A HWY 9A SOUTH IT DID IT AGAIN WHILE GOING A SPEED OF 65, THEN ON 6/20. IT DID THE SAME EXACT THING 5 TIMES. I TOOK IT INTO THE COGGIN NISSAN THE SAME EXACT DAY. THEY HAVE PUT ON IT ON THERE DIAGNOSTIC MACHINE, WAS UNABLE TO DETERMINED THE CAUSE, SO, THEY SAID THAT THEY WOULD HAVE TO KEEP IT UNTIL THEY DETERMINED THE CAUSE OF THE STALLING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231925June 21, 2008
SEATS
2003 NISSAN MURANO DRIVERS SEAT FRAME BROKE - SEAT NOT SAFE IN AN ACCIDENT AS IT MOVES WHENEVER THE CAR TURNS A CORNER. DEALER ADVISED THEY HAVE SEEN A LOT OF THESE MURANO SEATS BRAKE, BUT NISSAN REFUSES TO TAKE BLAME FOR DEFECTIVE PART. DEALER ADVISED $1,226.00 TO REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231285June 17, 2008
SERVICE BRAKES, HYDRAULIC
BRAKES ON OUR 2007 NISSAN MURANO, WITH OVER 7000 MILES, STILL SQUEAL EXCESSIVELY IN REVERSE. WE ARE CONCERNED WITH EVENTUAL DAMAGE TO PADS AND/OR ROTORS AND SUBSEQUENT BRAKE FAILURE. AT THE DEALER FOR A SCHEDULED SERVICE VISIT, SERVICE MANAGER RECENTLY CLAIMER "ALL CARS HAVE SAME BRAKE NOISE" AND "ALL BRAKE PADS ARE THE SAME", AND "THERE IS NOTHING WRONG AND THE BRAKE NOISES ARE NORMAL." *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231355June 17, 2008
SEATS
TL*THE CONTACT OWNS A 2003 NISSAN MURANO. WHILE DRIVING 5 MPH, THE CONTACT HEARD A SNAPPING SOUND UNDERNEATH THE SEAT. WHEN SHE ATTEMPTED TO MAKE A TURN, SHE HEARD ANOTHER SNAPPING SOUND AND NOTICED THAT THE SEAT MOVED FROM SIDE TO SIDE. THE CONTACT DID NOT NOTICE ANY DIFFERENCES IN THE VEHICLE PRIOR TO THE FAILURES. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT MILEAGE WAS 54,000 AND FAILURE MILEAGE WAS 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231357June 17, 2008
SEATS
A BRACKET IN THE DRIVERS SIDE SEAT IN MY 2005 NISSAN MURAN HAS BROKEN CAUSING THE SEAT TO LIST TO ONE SIDE AND TO ROCK WHENEVER THE VEHICLE STOPS OR CORNERS. I AM AWARE THAT THIS IS A WIDESPREAD PROBLEM WITH THIS MAKE AND MODEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230809June 12, 2008
SEATS
I PURCHASED A USED 2006 NISSAN MURANO IN MARCH OF THIS YEAR. YESTERDAY I WAS GETTING INTO MY CAR TO GO HOME FROM WORK AND WAS PLACING MY LAPTOP COMPUTER BAG IN THE BACKSEAT AND RESTED MY HAND ON THE DRIVER'S SEAT. THE SEAT WAS NOTICEABLY UNSTABLE AND UNSECURED. I INVESTIGATED UNDER THE SEAT TO DETERMINE WHETHER OR NOT IT HAD BECOME DETACHED FROM THE TRACK, IT HAD NOT, THE POWER SEAT STILL MOVES BACK AND FORTH. I DROVE IT HOME WITH MY SEAT UNLEVEL AND MY HUSBAND TOOK A LOOK AND DISCOVERED THE THIN METAL SUPPORT ROD HAD BROKE AT THE CONNECTION POINT. THIS HAS NEVER HAPPENED TO ME ON A CAR EVER. I AM VERY DISAPPOINTED THAT A MORE EXPENSIVE CAR WOULD MISS A STEP SO CRITICAL TO COMFORT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230568June 11, 2008
SEATS
BROKEN DRIVERS SEAT ON 2005 NISSAN MURANO SL AWD. SEAT ROCKS BACK AND FORTH. VEHICLE BROUGHT TO BAYSATE NISSAN IN SPRINGFIELD, MA IN MAY 2008. TOLD REPAIR WOULD COST $995.00 - EXTENDED WARRANTY WOULD NOT COVER SEAT REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230773June 11, 2008
SEATS
2004 NISSAN MURANO SE SEAT TILTED TO THE LEFT AND CANNOT BE ADJUSTED. I HAVE NO REPLACED THE PART YET BECAUSE THE COST PER THE DEALER IS IN EXCESS OF $1,000.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229844June 4, 2008
STRUCTURE
I HAVE A NEW 2008 MURANO. I'VE HAD THIS PARTICULAR PROBLEM FIXED THREE TIMES AND THE PART IS BROKEN AGAIN. I BELIEVE IT TO BE A MANUFACTURING DEFECT RELATED TO POOR DESIGN. THE CHARGER LOCATED ON THE PASSENGER SIDE OF THE CAR BELOW THE DASHBOARD POPS OUT OF THE DASH AND THE WIRES COME OUT WITH IT. IT'S VERY FLIMSY AND POORLY DESIGNED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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