Nissan Murano Complaints

5,967 consumer complaints on file.

#10243036September 22, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
AFTER DRIVING THE CAR FOR ABOUT 30 MIN. EVERYTIME I STEP ON THE GAS THERE IS A 4 TO 6 SECOND DELAY ON ACCELERATION. I HAVE TALKED WITH THE DEALER AND HAVE TAKEN IT TO THEIR REPAIR SHOP AND AT 1ST IT GOES AWAY ( AFTER I GET THE CAR BACK) ONLY TO COME BACK. I HAVE STOPPED TRYING TO MAKE LEFT HAND TURNS, JUST CAUSE IT IS SO DANGEROUS. THE SHOP THAT I WAS DIRECTED TO TAKE THE CAR TO( BY THE DEALERSHIP) FROM TIME TO TIME WOULD TELL ME THAT HE WOULD NOT FIX THE CAR OR THAT I NEEDED TO GET A DIFFERENT CAR. HE WOULD SAY THAT THE CAR IS A PIECE OF JUNK OR THAT HE WOULD NOT FIX IT. THIS HAS BEEN GOING ON FOR OVER ONE YEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242770September 18, 2008
SEATS
TL*THE CONTACT OWNS A 2005 NISSAN MURANO. THE FRAME OF THE SEAT FAILED, BOUNCED AROUND, AND PARTIALLY COLLAPSED. THE SEAT WAS REPAIRED. THE DEALER STATED THAT THERE WERE NO SAFETY RECALLS AND THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 81,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242062September 13, 2008
SEATS
MY POWER SEAT ON MY 2005 NISSAN MURANO CAME LOOSE AND LIFTS UP WHEN TURNING A CORNER. THE DEALER WHERE I BOUGHT THE NEW CAR SAID THE ENTIRE POWER SEAT BRACKET IS BROKEN AND IS UNSAFE. THE COST TO REPAIR IT IS $1,000.00. MY CAR IS JUST OUT OF WARRANTY, BUT I FEEL THEY SHOULD COVER THIS SAFETY ISSUE. THEY REFUSED. I FEEL THIS REPAIR SHOULD BE COVERED BECAUSE IT IS OBVIOUSLY A MANUFACTURING DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241962September 12, 2008
VISIBILITY
DRIVER'S SIDE SUN VISOR FALLS. ON THE INTERNET AND SEVERAL OTHER FRIENDS HAVE THIS PROBLEM. IT ONLY HAPPENS ON THE DRIVER'S SIDE. IT CAN'T BE FIXED, ONLY REPLACED. I FEEL THAT THIS SHOULD BE COVERED UNDER WARRANTY. THE DEALERS THAT I HAVE CALLED HAVE QUOTED $265 -$326. IT IS A SAFETY ISSUE BECAUSE IT FALLS DOWN AND OBSTRUCTS MY VISION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241654September 9, 2008
VISIBILITY
THE DRIVER'S SIDE VISOR WILL FALL (VISOR GOES TO DOWN POSITION) UNEXPECTEDLY AND SUDDENLY WHILE DRIVING. IT WILL SOMETIMES WILL STAY UP WHEN PUSHED BACK UP. HOWEVER, IT WILL NOT STAY IN ANY POSITION BETWEEN UP AND DOWN NOW. THE PROBLEM IS NOT THE VISOR BAR CLIP. IT APPEARS TO BE WITHIN THE VISOR INTERNALS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241214September 7, 2008
LATCHES/LOCKS/LINKAGES, STRUCTURE:FRAME AND MEMBERS
GOOD MORNING! I AM HAVING TROUBLE WITH THE DOOR HANDLES ON MY 2004 NISSAN MURANO SL. THE FRONT PASSENGER SIDE HANDLE BROKE OFF ONE MORNING WHEN I TRIED OPENING THE DOOR, ABOUT ONE YEAR AGO. NOW, TWO WEEKS AGO, I WAS OPENING THE DRIVER'S SIDE FRONT DOOR, AND AGAIN THE HANDLE BROKE OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241227September 7, 2008
POWER TRAIN:DRIVELINE, SUSPENSION:FRONT, POWER TRAIN:AUTOMATIC TRANSMISSION
PURCHASED THIS VEHICLE WITH 20,000 MILES ON IT, KEPT WELL MAINTAINED, DROVE 90% HIGHWAY MILES MOSTLY COMMUTING TO CARE FOR ELDERLY PERSON. FRONT STRUTS LEAKED AND FAILED WITHOUT WARNING AT APPROX 60,000 MILES, THEN HAD LOSS OF POWER, TRANSMISSION/DRIVESHAFT BEGAN "HOWLING NOISE" AND WE COULD SMELL FAINT OIL SMELL, TOOK TO DEALER WERE TOLD IT WAS THE TRANSMISSION VALVE BODY WHICH THEY FIXED UNDER WARRANTY, THAT THEY COULD DETECT NO OIL SMELL OR SOURCE FOR SAME, AND THAT CVT HOWL WAS JUST THE NORMAL SOUNDS OF THAT TYPE OF TRANSMISSION. WE SPECIFICALLY ASKED WHETHER THERE ARE ANY KNOWN PROBLEMS OR FAILURES WITH DRIVETRAIN ASSEMBLE COMPONENTS, BECAUSE WE HEARD OF MANY OTHER STRUT FAILURES BY MURANO OWNERS AFTER OUR STRUTS FAILED PREMATURELY. WE WERE TOLD THERE WERE NO REPORTS OF ANY TROUBLE, NOT TO WORRY ABOUT IT. THE HOWL NEVER WENT AWAY, AND THE OIL SMELL CAME AND WENT. SEPT. 4, WE PULLED OUT OF OUR DRIVEWAY DROVE ABOUT 50 YARDS DOWN THE STREET AND HEAR A HORRIBLE THUMPING NOISE, LIKE A FLAT DRIVE, WE STOPPED IMMEDIATELY AND CHECKED, NO FLAT TIRE. WE STARTED THE CAR AGAIN AND DROVE A FEW FEET, SAME NOISE. WE PARKED THE CAR AND HAD IT TOWED TO DEALER. WE ARE TOLD THE TRANSFER CASE "GRENADED" THAT WE MUST HAVE BEEN DRIVING IT HARD (WE WERE GOING ABOUT 10 MPH), THAT IT WOULD BE $4000 TO REPAIR! THE TECH ASKED IF WE HAD BEEN HEARING ANY UNUSUAL NOISES BEFORE THE FAILURE, WE TOLD HIM WE HAD, AND WE HAD REPORTED IT TO THE DEALER WHEN IT WAS UNDER WARRANTY, BUT THEY REFUSED TO HELP WITH THE REPAIR COSTS. I CHECKED ON THE INTERNET AND SPENT 6 HOURS READING THOUSANDS OF SIMILAR TRANSFER CASE FAILURE STORIES ON MURANOS WITH ALL LEVELS OF MILEAGE ON THEM, MANY HAD BEEN TOLD, LIKE WE WERE, THAT WARNING SIGNS WERE NOTHING WHEN THEIR VEHICLES WERE STILL UNDER WARRANTY. THE DEALER ALSO TRIED TO CHARGE US $2800.00 FOR THE PART, WHICH WE FOUND FOR $1518.00 FROM ANOTHER NISSAN DEALER. THIS IS A KNOWN PROBLEM, HAS CAUSED VEHICLES TO STOP IN TRAFFIC AND SHOULD BE A RECALL DEFECT. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241241September 7, 2008
VISIBILITY
DRIVERS SIDE SUN VISOR FLOPS DOWN IN DRIVERS FACE UNEXPECTEDLY. IT WILL NOT STAY IN ANY POSITION WHEN OUT OF THE FULL UP POSITION AND SOMETIMES DECIDES TO EVEN FLOP OUT OF THE UP POSITION. VERY AGGRAVATING AND DANGEROUS WHEN HAVING TO DRIVE INTO THE SETTING SUN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241039September 5, 2008
LATCHES/LOCKS/LINKAGES, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
FAILURE OF DRIVERS SIDE DOOR LOCK ACTUATOR AND GAS CAP DOOR LOCK ACTUATOR ON A 2004 NISSAN MURANO. THE FAILURE OF MY GAS CAP DOOR ACTUATOR MADE IT IMPOSSIBLE TO REFUEL THE VEHICLE WHICH COULD HAVE LEFT ME STRANDED. THE FAILURE OF MY DRIVER DOOR LOCK ACTUATOR CAUSED ME TO BELIEVE MY DOOR WAS LOCKED WHEN IN FACT IT WAS UNLOCKED...THIS FAILURE EXPOSED ME TO A PERSONAL SAFETY BREACH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240897September 4, 2008
SEATS
THE POWER SEAT FOR THE DRIVER HAS A STRIPPED SCREW CAUSING THE WHOLE SEAT TO MOVE LEFT WHEN TRYING TO MOVE FORWARD. DEALER SAID WHOLE NEW SEAT ASSEMBLY IS NEEDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240808September 3, 2008
SEATS
ON MY 2005 NISSAN MURANO THE SUPPORT LINKAGE FOR THE POWER SEAT HAS BROKE . SEATS DO NOT BREAK IN ACCIDENTS AND THIS SEAT BROKE DURING NORMAL USE. SEATS IN CARS NEVER BECOME DISCONNECTED FORM THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240660September 2, 2008
SEATS
THE DRIVER SEAT ON MY NISSAN MURANO 2005 IS TILTING OFF THE TRACK TO THE RIGHT. IT IS DANGEROUS AS THE DRIVER CAN LOOSE CONTROL OF THE VEHICLE AND CAUSE A CRASH. NISSAN SHOULD HAVE A RECALL OF THE DRIVER SEAT TO FIX THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240310August 30, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
MY MURANO HAS A LOSS OF POWER AFTER SITTING IN TRAFFIC. AFTER STOPPED IN TRAFFIC, I PRESS THE GAS PEDAL AND THE CAR DOESN'T MOVE FOR ABOUT 6 OR 7 SECONDS. THEN IT TAKES OFF QUICKLY. THIS DANGEROUS BECAUSE SOMEONE MAY HIT ME FROM BEHIND WHEN THE LIGHT TURNS GREEN AND THE MURANO DOESN'T GO. NISSAN DEALER SAYS THE CAR DOESN'T SHOW ANY FAILURE CODES, BUT THINKS THE TRANSMISSION NEEDS REPLACING. 84,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240040August 28, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION, FUEL SYSTEM, GASOLINE
FAILURE INVOLVES LOSS OF POWER WHEN THE GAS PEDAL IS DEPRESSED. THIS PROBLEM OCCURS AFTER CAR IS WARMED UP AND THEN PUT IN A STOP AND GO DRIVING ENVIRONMENT (HEAVY CITY TRAFFIC). CAR WILL LURCH FORWARD, BUT ONLY AFTER PEDAL IS DEPRESSED CLOSE TO THE HALF WAY POINT. THIS OBVIOUSLY IS A DANGEROUS SITUATION AND I HAVE SO FAR AVOIDED ACCIDENT BY ALLOWING DISTANCE BETWEEN MYSELF AND THE CAR IN FRONT. PROBLEM OCCURS 70-80% OF TIME AFOREMENTIONED CIRCUMSTANCES ARE PRESENT. NISSAN DEALER SAYS PROBLEM WOULD BE VERY DIFFICULT TO DIAGNOSE BECAUSE NO WARNING LIGHT APPEARS ON DASHBOARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240074August 28, 2008
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2003 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 45 MPH, THE ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL UNTIL THE VEHICLE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY STATED THAT THERE WAS A VAPOR LEAK AND A CRACK IN THE FUEL TANK. THE VEHICLE IS CURRENTLY BEING REPAIRED FOR THE MALFUNCTION. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240014August 27, 2008
ELECTRICAL SYSTEM
WHILE DRIVING ON BUSY ROAD, BRAKE LIGHT AND CHECK ENGINE LIGHTS CAME ON. AT THE SAME TIME, THE CAR LOST POWER (THOUGH IT DID NOT STALL). WHEN GIVING IT THROTTLE, THE ENGINE REFUSED TO SPEED UP. IT WAS LIKE BEING IN A "FAIL SAFE" MODE, LIKE WHEN SPEED SENSORS GO OUT. COULD NOT SAFELY PULL OVER OR DRIVE...MANAGED TO GET TO SIDE OF ROAD AND CALL FOR A TOW. NISSAN DEALER SAID IT WAS THE ALTERNATOR. THEY HAD ALREADY REPLACED THE ALTERNATOR UNDER A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239734August 26, 2008
POWER TRAIN:DRIVELINE
TWO TRANSFER CASE FAILURES LEAVING THE CAR STOPPED IN TRAFFIC. NEEDED TO BE TOWED TO DEALER. DATE LISTED IS FOR LAST FAILURE ONLY. DEALER REPLACED THE TRANSFER CASE UNDER WARRANTY THE FIRST TIME. SECOND TIME REQUIRED $4000 PAYMENT. NO EXPLANATION AS TO THE CAUSE OF THE FAILURE PROVIDED BY DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239852August 26, 2008
SEATS, EQUIPMENT
DRIVERS SEAT ROCKS TO THE LEFT. WAS INFORMED BY JIM MILLS NISSAN THAT THE SEAT TRACK WAS BAD, $716 TO REPLACE. NOT COVERED UNDER EXTENDED WARRANTY. THIS WAS ON AUG.22, 2007. FILED A COMPLAINT WITH NISSAN. NOW WERE HAVING PROBLEMS WITH DRIVERS SIDE SUNVISOR FALLING DOWN WHILE YOUR DRIVING AND PASSENGER DOOR LOCK NOT SECURING ALL THE WAY. THE LOCK MECHANISM WILL GO PART OF THE WAY AND STOP. ALL OF THE ITEMS ABOVE ARE SAFETY ISSUES THAT NEED TO BE ADDRESSED BY NISSAN. YES, I PURCHASED THE EXTENDED WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239869August 26, 2008
SEATS
FRONT DRIVERS SEAT WAS LOSE ABOUT 6 MONTHS AGO, DEALER LOOKED AT IT AND TOLD ME THAT THE ENTIRE SEAT ASSEMBLY NEEDS TO BE REPLACED FOR $1100. I CALLED NISSAN AS THE CAR WAS JUST OUT OF WARRANTY AND NISSAN WOULD NOT COVERED SEAT REPLACEMENT. RECENTLY THE ENTIRE SEAT FRAME IS DAMAGED/CRACKED. THUS CAUSING THE SEAT TO SIT INCORRECTLY. THIS FINALLY CRACKED FULLY WHILE DRIVING. WHICH STARTLED ME INITIALLY AS THE CAR WAS MOVING AND IT FELT AS IF I FELL OUT OF MY SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239654August 25, 2008
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2003 NISSAN MURANO. WHILE DRIVING 65 MPH, THE VEHICLE SUDDENLY SHUT DOWN WITHOUT WARNING. THE CONTACT WAS ABLE TO PULL OVER TO THE SHOULDER OF THE ROAD. HE WAITED 30 MINUTES AND WAS ABLE TO RESTART THE VEHICLE. HE DROVE TO THE DEALER AND THEY STATED THAT THE BATTERY WAS THE CAUSE OF THE FAILURE. PREVIOUSLY, THE DEALER REPLACED THE CVT VALVE DUE TO THE STALLING FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 90,000 AND CURRENT MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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