Nissan Murano Complaints

5,967 consumer complaints on file.

#10468864August 1, 2012
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TL* THE CONTACT OWNS A 2006 NISSAN MURANO. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A REPAIR SHOP FOR AN INSPECTION WHEN SHE WAS INFORMED THAT THE BOLTS THAT HELD THE MUFFLER IN PLACE WERE RUSTED. THE VEHICLE WAS THEN TAKEN TO A DEALER FOR A DIAGNOSIS. THE DEALER STATED THAT THE BOLT ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THERE WERE NO RECALLS ADDRESSING THE FAILURE. THE FAILURE MILEAGE WAS 48,900 AND THE CURRENT MILEAGE WAS 49,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468881August 1, 2012
SEATS
SEAT WELDING BROKEN. SEAT LEANS TO THE LEFT AND WILL NOT MOVE. NISSAN SAYS I NEED TO REPLACE SEAT FOR $1200. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468453July 31, 2012
POWER TRAIN, VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
AFTER COMING TO A COMPLETE STOP, VEHICLE WILL INTERMITTENTLY NOT ACCELERATE WHEN STEPPING ON THE GAS. PERIOD/DURATION OF NON-ACCELERATION IS NOT PREDICTABLE, NOR CAN YOU DEPEND ON BEING ABLE TO GET OUT OF THE WAY OF AN ONCOMING VEHICLE SHOULD YOU BE IN THE PROCESS OF MAKING A LEFT-HAND TURN. THIS IS A SEVERE SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468097July 28, 2012
VISIBILITY/WIPER
BOTH DRIVER AND PASSENGER SIDE VISORS WILL RANDOMLY FALL FROM THE UP POSITION AND OBSTRUCT VIEW. WHEN DRIVING CAR, THIS BLOCKS THE VIEW OF THE DRIVER. THE SUN VISORS ARE BOTH DEFECTIVE, THERE IS NO POSITION THAT THE VISORS WILL STAY OTHER THAN STRAIGHT DOWN - BLOCKING VIEW. IF THE CAR GOES OVER A BUMP, THE VISOR WILL DROP DOWN. WHY EVEN INSTALL A SUN VISOR IF IT DOES NOT BLOCK THE SUN? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467950July 27, 2012
WHEELS
BOTH FRONT WHEEL BEARINGS HAVE FAILED AND HAD TO BE REPLACED UNDER 100,000 MILES. I AM NOW HAVING TO TAKE IT AGAIN TO HAVE THEM REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467972July 27, 2012
SEATS
TL* THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT STATED THAT THE FRAME THAT HELD THE FRONT DRIVER'S SEAT IN PLACE FRACTURED WHILE DRIVING. THE SEAT LEANED TO THE SIDE AS A RESULT. THE VEHICLE WAS TAKEN TO A DEALER AND THE CONTACT WAS INFORMED THAT THE FAILURE WAS COMMON. NO FURTHER ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ALSO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 104,000 AND THE CURRENT MILEAGE WAS 105,894.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468009July 27, 2012
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
I HAVE A NISSAN MURANO 2004 WITH APPROX 66,000 MILES...ALL FOUR ACTUATORS FAILED AT THE SAME TIME. WHEN I LOOKED INTO THIS ISSUE ON LINE, I SEE THAT MANY OTHER MURANO OWNERS HAVE THE SAME ISSUE. WHEN THE ACTUATORS FAIL YOU ARE NO LONGER ABLE TO LOOK THE DOORS, THERE CAUSING A SECURITY ISSUE, ESPECIALLY IF YOU HAVE CHILDREN. I FIND IT STRANGE THAT SO MANY PEOPLE ARE HAVING THE SAME PROBLEM. MY HUSBAND AND PARENTS HAVE 2004 MODEL CARS, AND HAVE NO ISSUES WITH THEIR LOOKS. PLEASE HOLD NISSAN RESPONSIBLE FOR THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467779July 26, 2012
VISIBILITY/WIPER
THE DRIVER'S SIDE VISOR OF THE VEHICLE CONSTANTLY DROPS DOWN WITHOUT WARNING, CAUSING VIEWING OBSTRUCTION. IT DOES NOT RELATE TO ROAD CONDITIONS (I.E. BUMPS OR OFF-ROADING), WEATHER (HAPPENS REGARDLESS OF HOT, COLD, OR NORMAL TEMPERATURE), OR ANY OTHER FACTOR. THIS APPEARS TO BE AN ONGOING ISSUE WITH COUNTLESS VEHICLES AFFECTED. NISSAN NEEDS TO ISSUE A RECALL AND FIX THE PROBLEM AT NO COST TO THE CONSUMER. WHEN I ASKED A NISSAN DEALERSHIP ABOUT IT, I WAS TOLD IT WAS DUE TO THE WEARING OUT OF THE MECHANISM AND A NEW VISOR WOULD BE ~$300 (INCLUDING A $30 LABOR CHARGE, WHICH IS RIDICULOUS CONSIDERING I'VE TAKEN APART THE VISOR MYSELF AND PUT IT BACK TOGETHER AND I AM IN NO WAY MECHANICALLY INCLINED). VELCRO DOES NOT FIX THE PROBLEM AS THE LINING OF THE INTERIOR OF THE CAR IS CLOTH ~ THE VELCRO DOES NOT STICK SUFFICIENTLY. TRYING TO KEEP THE VISOR IN THE DOWN AND LEFT POSITION (AGAINST THE DRIVER'S WINDOW) BLOCKS THE VIEW OF TRAFFIC, AS DOES KEEPING IT IN THE DOWN AND FORWARD (AGAINST THE WINDSHIELD) POSITION. I ESSENTIALLY HAVE TO DRIVE WITH MY LEFT HAND CONSTANTLY EITHER ON THE VISOR OR WITHIN REACH OF IT IN CASE IT STARTS TO DROP, LEAVING ME WITH ONE HAND TO DRIVE AND REACT. THIS IS A MAJOR SAFETY ISSUE THAT NISSAN IS FULLY AWARE OF AND REFUSES TO ACKNOWLEDGE, WHICH SEVERELY IMPACTS MY FAITH IN THEIR PRODUCTS. I HAVE DRIVEN TWO OTHER NISSANS (BOTH FRONTIERS) WITHOUT ISSUE; IT APPEARS THIS IS ONLY A MURANO ISSUE. I WOULD HATE TO HAVE TO GIVE UP MY CAR, WHICH I GREATLY LOVE IN EVERY OTHER WAY, BUT I CANNOT CONTINUE TO JEOPARDIZE MY OWN SAFETY AS WELL AS THAT OF MY FAMILY WITH THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467645July 25, 2012
SEATS
I HAVE A 2006 NISSAN MURANO. THE DRIVER SIDE LEFT WELD BRACKET BROKE ON MY SEAT. THIS HAS CREATED A HUGE SAFETY HAZARD FOR ME... AND IT'S GOING TO COST ME AROUND $1400 TO FIX. THIS DOESN'T SEEM RIGHT TO ME... I HAVE SEEN A LOT OF COMPLAINTS ABOUT THIS SAME ISSUE. WHY HASN'T NISSAN STEPPED IN AND ISSUED A RECALL TO MAKE THIS RIGHT BEFORE SOMEONE GETS SERIOUSLY INJURED OR KILLED, DUE TO THIS ISSUE. I WAS UNDER THE IMPRESSION THAT NISSAN MADE A QUALITY VEHICLE THAT WAS BUILT TO LAST AND SAFE. THIS IS EXTREMELY DANGEROUS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467091July 23, 2012
ELECTRICAL SYSTEM
I WAS DRIVING WHEN ALL AT ABOUT 30 MPH WHEN ALL OF THE SUDDEN MY LIGHTS (SERVICE ENGINE, BATTERY.) ON DASHBOARD TURN ON AND THE SPEED OF MY CAR WAS REDUCED DRASTICALLY. I WAS ABLE TO DRIVE MY CAR TO A SPEED OF NO MORE THAN 5MPH. I PARK AND AFTER THAT MY CAR HAD TO BE TOW AWAY. I WAS TOLD BY NISSAN DEALERSHIP WHERE I BOUGHT THE CAR THAT IT WAS THE ALTERNATOR AND IT HAD TO BE REPLACED. TO MY KNOWLEDGE THERE IS A RECALL FOR NISSAN MURANO 2005 ALTERNATORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467137July 23, 2012
ELECTRICAL SYSTEM
THE VEHICLE GAS GAUGE BEHAVIOR BECAME ERRATIC OVER THE LAST YEAR. AT THE MID POINT OF 1/2 FUEL IT WOULD GO TO ZERO AND RETURN LATER TO RETURN TO A DIFFERENT READING. TODAY , 7/23/2012 THE GAUGE SENDING WAS REPLACED AND THE FACTORY INSTALLED DEFECTIVE SENDING UNIT WAS FOUND TO SHOW SIGNS OF ELECTRICAL ARCING. IT SHOULD BE NOTED THAT NISSAN HAS EXTENDED THE WARRANTY ON FUEL TANK COMPONENTS IN OTHER MODELS BUT NOT THE MURANO. NISSAN REPORTS THE MURANO IS NOT UNDER ANY RECALL FOR SENDING UNIT DEFECTS. IS THERE A RISK OF GAS TANK EXPLOSION FROM THIS DEFECT? HAS NHTSA MADE ANY JUDGMENT ABOUT NISSAN SENDING UNITS. IS THE GAUGE INTRINSICALLY SAFE SO THAT THE ARCING COULD NOT CAUSE VAPOR IGNITION? IS THE SAFETY BASIS BUILT AROUND THE TANK VAPORS BEING OUTSIDE THE COMBUSTION ZONE, I.E. TOO RICH? HAVE OTHERS REPORTED SIMILAR RISK ISSUES? THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466937July 22, 2012
SEATS
I WAS DRIVING ON THE INTERSTATE AT 65 MPH AND HEARD A POPPING SOUND. MY SEAT MOVED AND THEN IT STARTED ROCKING. IT SCARED ME SO BAD THAT I PULLED OFF THE ROAD TO SEE WHAT HAPPENED. I COULD TELL THAT SOMETHING SERIOUS HAD BROKEN AND DROVE BACK HOME TO FIND THAT THE WELD HAD COME APART. I FELT LIKE I WAS DRIVING, SITTING IN A ROCKING CHAIR. THIS IS A SERIOUS PROBLEM AND SHOULD BE FIXED AND PAID FOR BY NISSAN. I HAVE NEVER OWNED A VEHICLE THAT THE SEAT BROKE LIKE THIS. WE HAVE HAD SOME OF OUR CARS AND TRUCKS OVER 15 YEARS! IF THIS IS NOT A RECALL PROBLEM THEN NISSAN HAS LOST ME AND MY FAMILY AS CUSTOMERS FOR LIFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466869July 21, 2012
SEATS
I WAS DRIVING IN MY CAR, AND THE SEAT BROKE AND LEANS BACK ONLY ON THE LEFT SIDE, CAUSING AN UNSAFE DRIVING POSITION. WHILE SEARCHING FOR A FIX, APPARENTLY THERE ARE MANY OTHER COMPLAINTS IN THE NISSAN MURANO FOR EXACTLY THE SAME REASON. I FEEL THIS IS A MAJOR SAFETY CONCERN AS MY FOOT WAS REMOVED FROM THE PEDALS AND I TEMPORARILY LOST CONTROL OF THE VEHICLE UNTIL I REALIZED EXACTLY WHAT HAPPENED. THE CURRENT ROCKING OF THE SEAT DURING ACCELERATION AND BRAKING CAUSES THE SEAT (AND BODY) TO SWAY, CHANGING THE PRESSURE INTENDED TO BE PLACED ON THE BRAKES AND GAS PEDAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466699July 20, 2012
STEERING, WHEELS
NOTICED FLUIDS ON GARAGE FLOOR UNDER MY NISSAN MURANO. UPON CHECKING FLUID LEVELS IT WAS DETERMINED TO BE POWER STEERING FLUID LEVELS THAT WERE LOW. FURTHER INVESTIGATION INDICATED THAT THE POWER STEERING HOSE WAS LEAKING. THIS HAS SEEMED TO BE A PROBLEM WITH THE NISSAN FLEET AS A WHOLE, BUT AS OF YET NO RECALLS HAVE BEEN INITIATED. THIS IS A DANGEROUS SITUATION TO BE IN BECAUSE OF THE POSSIBLE ACCIDENTS THAT LOW FLUID LEVEL POSES AND THE POSSIBILITY OF INITIATING A FIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466634July 19, 2012
ENGINE
I WAS DRIVING THIS CAR AND IT FEELS LIKE IT IS CHOKING OR RUNNING OUT OF GAS ( WHEN IT HAS GAS IN THE TANK) AND ENGINE STOPS IN THE MIDDLE OF THE ROAD OR FREEWAY AND STEERING WHEEL BECOMES VERY HARD. WHEN IT HAPPENED FIRST I TOOK IT TO MY LOCAL NISSAN DEALER SHIPR (TROPHY NISSAN MESQUITE TX) THEY SAID THE MY AIR FLOW METER AND SENSOR WAS BAD THEY CHANGED IT AND CHARGED ME $700.00 I TOOK THE CAR HOME AFTER 3-4 DAYS SAME PROBLEM AGAIN VEHICLE ENGINE STOP WHILE DRIVING ON THE ROAD. I TOOK THE VEHICLE BACK TO TROPHY NISSAN AND THEY KEPT VEHICLE FOR ABOUT 4 DAYS AND TOLD ME THAT THEY CAN NOT DUPLICATE THE PROBLEM . AGAIN I TOOK THE VEHICLE WITH ME AND NEXT DAY I HAVE THE SAME PROBLEM IT FEELS LIKE CHOKING AND ENGINE STOPS IN THE MIDDLE OF THE ROAD. IT IS REALLY DANGEROUS TO DRIVE THIS VEHICLE IN THIS CONDITION, I AM NOT GETTING ANY HELP FROM NISSAN DEALER SHIP TROPHY NISSAN IN MESQUITE TX . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466633July 19, 2012
SEATS
THE DRIVERS SEAT LEFT BRACKET BROKE FREE FROM FRAME, CAUSING THE SEAT TO TILT TO THE LEFT AND WOBBLE WHEN YOU DRIVE AND TAKE CORNERS. AFTER RESEARCH ONLINE, THERE ARE THOUSANDS OF CASES OF THIS WITH THE MURANO AND NO ONE SEEMS TO BE GETTING A RECALL OFF THE GROUND. IT IS THE SAME WELD THE SAME SIDE OF THE SAME SEAT IN EACH MURANO, HOW MUCH LOGIC DOES IT TAKE TO GET THIS UNDER RECALL? THIS IS A SAFETY HAZARD AS THE CHAIR IS UNSTABLE. ALSO COMMON SENSE TELLS US WITH THE LEFT SIDE BROKEN THE RIGHT SIDE WELD IS UNDER MORE STRESS AND PHYSICS WILL PROVE IT WILL BREAK AS WELL LEAVING THE DRIVING SEAT UNATTACHED COMPLETELY AND THE DRIVER USING THE STEERING WHEEL TO KEEP FROM BEING THROWN INTO THE BACK SEAT. I CALLED NISSAN AND GOT A BUNCH OF BS PROPAGANDA DOUBLE SPEAK AND FEEL LIKE ANY COMPLAINT I WAS TRYING TO FILE WAS CRUMPLED AND TOSSED INTO THE TRASH BEFORE I WAS EVEN OFF THE PHONE. I HAVE LOVED MY MURANO UP TO THIS POINT, BUT SINCE NISSAN WON'T STAND BEHIND THEIR WORK OR CORRECT WHAT IS CLEARLY A MANUFACTER'S DEFECT, THEN I WILL NOT BE BUYING ANOTHER ONE. EVER! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466653July 19, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2003 NISSAN MURANO. THE CONTACT STATED THAT THE VEHICLE HESITATED TO ACCELERATE FROM STOPS. THE VEHICLE RAPIDLY JERKED FORWARD WHEN IT FINALLY BEGAN TO ACCELERATE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 135,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466661July 19, 2012
VISIBILITY/WIPER
WHILE DRIVING ON A MAJOR INTERSTATE, WITH MY VISOR PUSHED FORWARD TOWARD THE WINDSHIELD TO BLOCK THE SUN, THE DRIVER'S SIDE VISOR FALLS INTO MY LINE OF VISION. THIS CAUSES ME TO SWERVE WHILE ENTERING A CURVE AND JUST MISS ANOTHER VEHICLE. I QUICKLY PUSH UP THE VISOR AND TO MY DISMAY, IT WILL NOT STAY UPRIGHT; NEITHER UPRIGHT TOWARDS THE WINDSHIELD NOR UPRIGHT TOWARDS THE CEILING. THE DEALERSHIP STATES THIS IS NOT A RECALL AND IS NOT COVERED UNDER THE WARRANTY. I HAVE LOOKED AT MULTIPLE THREADS AND SPOKEN WITH MULTIPLE FRIENDS WHO HAVE ALL HAD THIS SAME ISSUE WITH THE 1ST GENERATION NISSAN MURANOS (2003-2008). THIS IS A SAFETY ISSUE AND BOTH DRIVER'S SIDE AND PASSENGER'S SIDE VISORS SHOULD BE RECALLED AND REPLACED BEFORE SOMEONE GETS HURT! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466663July 19, 2012
ELECTRICAL SYSTEM
I STARTED TO NOTICE THAT WHEN I'D USE MY KEYLESS ENTRY THAT THE DOORS WOULDN'T UNLOCK SO I REPLACED MY KEYLESS ENTRY ONLY TO DISCOVER THAT WASN'T IT USING THE PANEL ON THE DRIVERS SIDE IF I UNLOCK/LOCK THE DOORS ONLY 1 DOOR ASIDE FROM THE DRIVERS WILL UNLOCK... MY TRUNK WILL UNLOCK SELECTIVELY AND WITH THIS MODEL THERE IS NO OTHER WAY TO GET IN OUR OUT THE TRUNK ASIDE FROM THE TAIL GATE I TOOK IT TO THE DEALER TO GET IT FIXED AND WHEN HIS RESPONSE IMMEDIATELY WAS "IT'S YOUR ACTUATORS, WE GET THESE ALL THE TIME WITH YOUR KIND OF CAR" IT STRUCK A NERVE WITH ME AND I DIDN'T GET IT DONE WHEN I FOUND OUT THE COST IS $400 PER DOOR THAT'S INCLUDING LABOR I THEN STARTED TO DO RESEARCH ON LINE AND I SEE FORUMS OF OVER A THOUSAND 05/06 MURANO OWNERS WITH THE SAME ISSUE THAT IM HAVING SOME HAVE REPLACED THEM SOME HAVE COMPLAINED THERE WAS PETITIONS AND NOTHING HAS BEEN DONE GOD FORBID SOMEONE WHO DOESN'T REALIZE THIS GETS IN AND LIKE MOST OF US LOCKS THERE DOORS BEHIND THEM ONLY TO REALIZE IT DIDN'T WITH SOMETHING AWFUL LIKE A BURGLARY OR SOMETHING... WHAT IF THERE IS AN ACCIDENT AND THEY CANT GET TO THE VICTIM BECAUSE THE DOORS DON'T UNLOCK THESE ARE WORST CASE SCENARIOS BUT THIS SHOULD NOT BE COMMON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466015July 17, 2012
SEATS
TL* THE CONTACT OWNS A 2006 NISSAN MURANO. THE CONTACT STATED THAT THE FRONT PASSENGER SEAT BROKE AWAY FROM THE FRAME. THE CONTACT TOOK THE VEHICLE TO A MECHANIC AND STATED THAT THE MECHANIC FELT IT WAS A MANUFACTURERS DEFECT. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Nissan Murano