Nissan Murano Complaints
5,967 consumer complaints on file.
- #10478566October 4, 2012VEHICLE SPEED CONTROL
WHEN YOU PUSH ON THE GAS THE CAR DOES NOT GO FOR A FEW SECONDS THEN WHEN IT GOES IT LUNGES FORWARD. THIS MAKES IT VERY HARD TO MAKE A LEFT TURN IN FRONT OF TRAFFIC, YOU DO NOT KNOW IF THE CAR IS GOING TO MOVE AT FIRST OR NOT. AND WHEN YOU ARE IN STOP AND GO TRAFFIC AND GO TO MOVE UP JUST A LITTLE BIT THE CAR DOES NOT GO THEN WHEN IT DOES YOU ALMOST HIT THE CAR IN FRONT OF YOU. MY UNDERSTANDING IS THIS IS THE CVT VAVLE BODY. MY CAR IS GIVING ERROR CODE P1722 PER THE DEALER. THE PAPERWORK THEY GAVE ME SAYS ESTEM SPD. SIG. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10478253October 2, 2012ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED WHEN THE VEHICLE WAS TURNED ON THE BRAKE LIGHT AND BATTERY WARNING LIGHTS ILLUMINATED. ON A SEPARATE OCCASION THE VEHICLE ALSO STALLED. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER CONFIRMED THE ALTERNATOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE THE FAILURE AND THEY CONFIRMED THE VIN FAILED TO QUALIFY FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER:05V319000 (ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR). THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 118,000 AND THE CURRENT MILEAGE WAS 118,300.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10478301October 2, 2012STEERING
TL* THE CONTACT OWNED A 2007 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 20 MPH THE STEERING WHEEL LOCKED. THE DRIVER WAS UNABLE TO TURN THE STEERING WHEEL AND CRASHED INTO AN ELECTRICAL POLE. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. A PASSENGER IN THE FRONT SEAT SUSTAINED A BACK AND NECK SPRAIN AS WELL AS SEVERE PAIN TO HER ENTIRE BODY. THE VEHICLE WAS TOWED AN AUTO BODY SHOP. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10478387October 2, 2012SEATS
THE DRIVER'S SEAT ROCKS BACK AND FORTH BECAUSE THE BRACKET THAT HOLDS THE SEAT TO THE BASE HAS BROKEN.THIS SEEMS TO BE A RATHER COMMON OCCURRENCE WITH THIS MODEL.THIS IS A VERY UNSAFE CONDITION BECAUSE THE SEAT IS NO LONGER SOLIDLY AFFIXED TO THE FLOOR.THIS IS A MAJOR DESIGN FLAW,AND SHOULD BE ADDRESSED BY NISSAN.THE REPLACEMENT PART TO REMEDY THIS IS ALMOST $500.00 AND THAT DOES NOT INCLUDE THE LABOR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10478107October 1, 2012VISIBILITY/WIPER
SUN VISOR DOES NOT STAY UP. IT WILL FALL DOWN OBSTRUCTING VIEW WHEN UNEXPECTED, ESPECIALLY FOR TALLER DRIVERS. SEEMS TO BE VERY COMMON ISSUE ON THE INTERNET WITH NISSAN VEHICLES. I'VE HAD OTHER VEHICLES RECALLED DUE TO SAFETY RELATED ISSUES THAT SEEM TO BE FAR LESS OF A LIKELY PROBLEM THAN THIS ONE. THEY LIKELY DON'T GET REPLACED BECAUSE OF THEIR EXPENSE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10478201October 1, 2012VISIBILITY/WIPER
I PARKED THE MURANO IN THE GARAGE AND CLOSED THE GARAGE DOOR THEN WENT INSIDE THE HOUSE. ABOUT 30 MINUTES LATER I HEARD A MUFFLED BOOM SOUND. I THOUGHT THE WIND WAS BLOWING FURNITURE AROUND ON MY DECK. I WENT TO CHECK THE GARAGE AND NOTICED TEMPERED GLASS ON THE FLOOR. I LOOKED AT THE LIFT GATE DOOR AND NOTICED THE ENTIRE GLASS WINDOW HAD SHATTERED INWARD. MOST OF THE GLASS WAS INSIDE THE CAR. I DON'T KNOW HOW IT HAPPENED BUT IT WAS RAINING THAT DAY AND THE TEMPERATURE HAD FALLEN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10478222October 1, 2012POWER TRAIN
HESITATION UPON ACCELERATION IN HEAVY TRAFFIC, AFTER ANY STOP ACCELERATION IS SLOW AND THEN SUDDENLY ACCELERATES RAPIDLY. ALSO SHAKES WHILE IDLING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10477457September 28, 2012VISIBILITY/WIPER
WHILE OPERATING THE VEHICLE THE SUN VISOR DROPS DOWN UNEXPECTEDLY, COMPLETELY OBSTRUCTING THE DRIVER'S VIEW. THIS HAS OCCURRED APPROXIMATELY FOUR TIMES SINCE THE FIRST INCIDENT APPROXIMATELY FOUR DAYS AGO. WHEN THIS HAPPENS THE DRIVER'S VIEW OF THE ROAD IS COMPLETELY OBSTRUCTED AND DUE TO THE SUDDEN AND UNEXPECTED NATURE OF THE SUN VISOR DROPPING DOWN THIS COULD EASILY CAUSE AN ACCIDENT. IT IS VERY FRIGHTENING WHEN IT HAPPENS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10476810September 24, 2012SEATS
TL* THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE FRONT DRIVER SEAT FAILED AND THE CONTACT ALMOST HIT HER HEAD WITH THE WINDOW. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE BRACKETS ON THE SEAT HAD FAILED AND AS A RESULT, THE BRACKETS NEEDED TO BE WELDED. AFTER SOME TIME PASSED, THE SEAT ADJUSTER FAILED AND LATER THE BRACKETS FAILED AGAIN. THE VEHICLE WAS TAKEN TO DEALER FOR INSPECTION, BUT NO REPAIRS WERE MADE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO STATED THERE WAS A TECHNICAL SERVICE BULLETIN BUT NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 81,900 AND THE CURRENT MILEAGE WAS 82,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10477742September 24, 2012SEATS
THERE IS A PROBLEM WITH THE DRIVERS SEAT FRAME. THE METAL ULTIMATELY BREAKS DUE TO STRESS LEAVING THE SEAT ON A TILT . IT ALSO CAUSES THE BACK PORTION OF THE SEAT TO NOT BE STABLE. IT IS EXTREMELY DANGEROUS TO DRIVE THE CAR LIKE THIS. UPON INVESTIGATION I FOUND NUMEROUS SITES ON THE INTERNET OUTLINING THIS PROBLEM. IT IS MY OPINION THIS IS A SAFETY ISSUE AND A RECALL SHOULD SENT OUT. THE DEALER THAT I TOOK MY CAR TO FOR REPAIR WAS WELL AWARE OF THIS ISSUE AND SAID THAT IT HAD BEEN CORRECTED IN NEW MODELS BUT NO RECALL HAD BEEN ISSUED DUE TO EXPENSE TO NISSAN. THEY DID SUGGEST A NEW SEAT FRAME FOR $1600.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10476930September 24, 2012SEATS
WHILE DRIVING HOME AFTER WORK ON THE INTERSTATE I HEARD A POP AND THE DRIVER SEAT COLLAPSED TOWARD THE DRIVER DOOR. AFTER ALMOST COLLIDING WITH A VEHICLE IN THE ADJACENT LANE I CAME TO A SAFE STOP ON THE SHOULDER AND INVESTIGATED THE DRIVER SEAT. I WAS ABLE TO MOVE THE SEAT 4-5 INCHES FORM THE LEFT REAR TOWARD THE RIGHT FRONT QUADRANT. I LOWERED THE SEAT WHICH TOOK SOME OF THE PLAY OUT OF THE SEAT AND FINISHED THE DRIVE HOME. AFTER FURTHER INVESTIGATION THE METAL SEAT FRAME HAD BROKEN LOOSE AT TWO BRACKETS. I'M STILL RESEARCHING SAFE ALTERNATIVES TO FIX THE SEAT FRAME. THE NISSAN DEALER TOLD ME THEY HAD A TSB ON THE SEAT AND THE REPLACEMENT FRAME HAD THE SAME FATIGUE ISSUES. THIS KNOWN DEFICIENCY BY NISSAN IS A SAFETY HAZARD AND NEEDS TO BE ADDRESSED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10476762September 22, 2012VISIBILITY
THE DRIVERS SIDE SUN VISOR FAILED TO KEEP ITS 'UP POSITION' OR IN A SELECTED POSITION TO SHADE THE DRIVER FROM THE SUN. THIS IS A SAFETY HAZARD THAT LEFT UNCORRECTED COULD RESULT IN AN ACCIDENT. NISSAN HAS NOT ISSUED A VOLUNTARY RECALL ON THE VISOR EVEN THOUGH MANY PEOPLE HAVE COMPLAINED ABOUT THE PROBLEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10476563September 20, 2012LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK, LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT STATED THAT THE FRONT PASSENGER DOOR AND THE TRUNK DOORS COULD NOT BE OPENED WHEN ENGAGED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSIS OR REPAIRS. THE FAILURE AND CURRENT MILEAGES WERE 69,000. UPDATED 10/17/12 *CN UPDATED 10/24/2012 *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10475961September 19, 2012SEATS
THE DRIVER SEAT IS MOVING LEFT WHEN TURNING LEFT, AND WHEN MOVING THE SEAT FORWARD, ONLY THE LEFT SIDE IS MOVING CAUSING THE SEAT TO TILT LEFT. WHEN CHECK AT THE DEALER SHOP, IT APPEAR THE LINK IS BROKEN AND THE RIGHT SIDE MOTOR IS DEFECTIVE. THE DEALER ADMIT THAT THE PROBLEM OCCUR IN MANY MURANO 2003-2005,BUT SAD THAT MY EXTENDED WARRANTY EXPIRED . PLEASE INVESTIGATE ABOUT THIS PROBLEM IN THE NISSAN MURANO 2003-2004. IT DID HAPPEN IN MANY OF THEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10475754September 18, 2012STEERING
MURANO BEGAN LEAKING FROM THE POWER STEERING HOSE. FELT LIKE I WAS DRIVING A 18-WHEELER. IMPOSSIBLE TO TURN. MADE A LOUD SCREECHING NOISE. COMPLAINED TO NISSAN. THEY INITIALLY PROMISED TO REPAIR THE HOSE BUT THEN BACKED DOWN AND (ARE YOU READY FOR THIS) OFFERED TO SELL ME A NEW NISSAN AT DEALER COST. I'M THE 2ND OWNER AND THE CAR WAS INITIALLY PURCHASED IN 2006. THIS IS A DEADLY PROBLEM AND A FACTORY DEFECT. NISSAN HAS CHOSEN TO IGNORE IT AND MOST PROBABLY FINDS IT LESS EXPENSIVE TO LITIGATE ANY DEATHS AS A RESULT OF THE POWER STEERING HOSE FAILURE RATHER THAN RECALL THE MURANO. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10475577September 17, 2012POWER TRAIN
PULLED OFF INTERSTATE BECAUSE TRANSMISSION WAS NOT ACTING CORRECTLY. WHEN I PULLED OF THE INTERSTATE AT THE STOP SIGN, I TRIED TO APPLY THE ACCELERATOR AND CAR WOULD NOT MOVE. I WAS ALMOST HIT IN THE REAR. FINALLY ABLE TO GET CAR TO PARKING LOT. HAD CAR TOWED TO NISSAN DEALER FOR REPAIR. WAITING ON CALL FOR COST OF REPAIRS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10475744September 17, 2012SEATS
DRIVING TO WORK TODAY I WAS DOING 55MPH ON THE HIGHWAY WHEN THE DRIVERS SEAT SUDDENLY FELL TO THE LEFT. HAD THE 3RD LANE NOT BEEN CLEAR THERE WOULD'VE BEEN A SERIOUS ACCIDENT DUE TO ME PULLING LEFT ON THE STEERING WHEEL AS I FELL BACK. I SEEN THIS HAS BEEN A PROBLEM WITH MURANOS. I GUESS IT'S GOING TO TAKE THE DEATH OF A FEW INNOCENT PEOPLE BEFORE THIS WILL BE RESOLVED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10475382September 14, 2012ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
ALL FOUR POWER DOOR LOCK ACTUATORS ARE BAD IN THE CAR. THIS IS PREVENTING THE DOORS FROM PROPERLY LOCKING AND UNLOCKING. THIS IS A MAJOR SAFETY ISSUE FOR THE CAR. I HAVE LOOKED ONLINE AND THERE ARE HUNDREDS OF COMPLAINTS ABOUT DOOR LOCK ACTUATORS ON 2004 MURANOS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10475386September 14, 2012SEATS
WHILE BACKING OUT OF A PARKING SPACE, THE DRIVER'S SIDE SEAT SUPPORT FRAME SNAPPED AND SUDDENLY DROPPED THE DRIVER'S SEAT BY 5-6 INCHES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10475356September 13, 2012ENGINE
MY MURANO WAS ATTEMPTING TO STALL OUT SEVERAL TIMES WHILE I WAS DRIVING, ESPECIALLY AFTER TAKING OFF....WHEN IT HAPPENED THE LAST TIME, BEFORE I GOT THE REPAIRS, IT JUST SHUT DOWN WHILE I WAS GETTING ONTO A BUSY HIGHWAY. THANK GOD I WAS ABLE TO QUICKLY PULL TO THE SOFT SHOULDER BEFORE SOMEONE CRASHED INTO ME. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0