Nissan Murano Complaints

5,967 consumer complaints on file.

#10487580December 6, 2012
SEATS
DRIVER SEAT HAS SKIPPED AND/OR BROKEN OFF THE LEFT TRACK CAUSING THE SEAT TO ROCK DANGEROUSLY. THIS IS A COMMON PROBLEM IN THIS VEHICLE I'VE SEEN AND SHOULD BE A RECALL ITEM FIXED BY NISSAN FOR THE FAULTY SEAT TRACK MECHANISM. THIS IS CLEARLY AN EXTREMELY DANGEROUS CONDITION. FORTUNATELY, I HAVE BEEN ABLE TO TEMPORARILY RE-SEAT ONTO THE TRACK WITH THE FOLLOWING METHOD - BY RAISING THE SEAT TO IT'S HIGHEST LEVEL AND MOVING IT BACK TO IT'S FARTHEST POINT THEN DROPPING THE SEAT TO IT'S LOWEST LEVEL AND SLOWLY MOVING THE SEAT FORWARD. THIS SEEMS TO REGAIN THE TRACK BUT HAS ONLY BEEN A TEMPORARY SOLUTION AS IT ULTIMATELY SKIPS OFF TRACK REPEATEDLY AND FIXES THE SEAT TO IT'S LOWEST POSITION WHICH MIGHT NOT BE SUITABLE FOR MANY SHORT DRIVERS. <-- I HOPE THIS TEMPORARY REMEDY HELPS OTHERS WHO MAY BE DRIVING DANGEROUSLY IN THIS VEHICLE. A $1000 REPAIR WAS QUOTED BY MY NISSAN DEALER, HOWEVER, I AM GOING TO CONTINUE THE TEMPORARY RE-ALIGNMENT DESCRIBED ABOVE AND WHEN THAT ULTIMATELY COMPLETELY FAILS, I HAVE NO IDEA WHAT TO DO EXCEPT HOPE NISSAN FINALLY OWNS UP TO THIS OBVIOUS DESIGN FLAW AND FIXES IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487614December 6, 2012
AIR BAGS, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
SUPPLEMENTAL AIR BAG WARNING LIGHT WILL NOT TURN OFF, ALSO PASSENGER AIR BAG STATUS LIGHT REMAINS LIT EVEN WITH ADULT RIDING IN PASSENGER SEAT. AIR BAG SAFETY SHOULD NOT FAIL ON A CAR EVER. TPMS LIGHT WILL NOT TURN OFF WITH TIRES INFLATED AT PROPER PRESSURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487370December 4, 2012
STEERING
THE STEERING WHEEL MOTORS TO MOVE WHEEL UP, DOWN AND IN, OUT ARE BROKEN AND STEERING WHEEL STUCK IN UP POSITION MAKING THE CAR DIFFICULT TO DRIVE. TOOK VEHICLE TO DEALER. THEY WANT $933 TO REPLACE THESE KNOWN DEFECTIVE MOTORS. THE WARRANTY THEY PROVIDE FOR THE REPLACEMENT IS FOR 12 MONTHS OR 4000 MILES. NISSAN MUST NOT HAVE MUCH FAITH IN THESE MOTORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486755December 2, 2012
SEATS
SEAT IS LOOSE AND GOT STUCK WHEN TRYING TO AUTO MOVE BACK AND FORWARD AS PART OF THE STARTUP PROCESS. I'VE READ UP ON THE COMPLAINTS HERE AND ON THE NISSAN OWNERS FORUM AND THIS IS A KNOWN DEFECT. IF THE SEAT TACK AND BRACKET BREAKS FROM AN OBVIOUS MANUFACTURE DEFECT THIS CAN CAUSE A DEADLY CRASH. DOES IT TAKE A PERSON TO DIE BEFORE NISSAN WILL ISSUE A RECALL? PLEASE FORCE NISSAN TO FIX THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486637December 1, 2012
SEATS
DRIVING E ON MASS PIKE AT 65MPH. PRESSED FIRMLY ON BRAKES AND NOTICED DRIVER SEAT SHIFTED. AFTER THIS SEAT SEEMED UNSTABLE AND CONTINUED MOVING WHENEVER WEIGHT WAS SHIFTED TO LEFT SIDE OF SEAT. *TR AFTER LOOKING AT SEAT UNDER CARRIAGE NOTICED THAT THE ONLY STEEL FRAME SUPPORT ON LEFT REAR OF SEAT IS TOTALLY SHEARED OFF. FOLLOW UP WITH NISSAN SHOWS THIS IS A $1000 REPAIR AND IS A COMMON PROBLEM, PARTS IN STOCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486562November 30, 2012
SEATS
TL* THE CONTACT OWNS A 2006 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE DRIVER SEAT SEPARATED FROM THE FRAME. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN NUMBER WAS NOT VAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486412November 29, 2012
VISIBILITY/WIPER
DRIVERS SIDE SUN VISOR FALLS DOWN WHILE IN LOCKED POSITION AND WILL NO LONGER STAY IN THE UPRIGHT POSITION. FALLS DOWN WHILE DRIVING AND OBSTRUCTS VIEW ON DAILY BASIS SINCE. AFTER SEARCHING FIXES FOR THIS PROBLEM THIS IS A COMMON COMPLAINT AND NEEDS IMMEDIATE ACTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485963November 25, 2012
VISIBILITY:SUN/MOON ROOF ASSEMBLY
WHILE I WAS DRIVING DOWN THE ROAD AT ABOUT 45 MPH NO OTHER VEHICLES AROUND ME AND NO OVERPASS OR TREES ABOVE ME , MY SUNROOF EXPLODED (IT SOUNDED LIKE A GUNSHOT WENT OFF) AND THEN I HEARD A CRACKLING NOISE WHICH AS SOON AS I PULLED OVER I FOUND IT HAD EXPLODED UPWARDS AND SHATTERED. I HAVE PICTURES TO SHOW THE SUNROOF EXPLODED UPWARDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485419November 21, 2012
SEATS
WHILE DRIVING AND MAKING A TURN, THE DRIVER'S SEAT BRACKET FAILED CAUSING THE LEFT REAR OF THE SEAT TO DIP DOWN AND ROCK BACK AND FORTH. THE SEAT IS NOW UNSTABLE AND IT IS UNSAFE TO DRIVE THE VEHICLE. UPON DOING SOME RESEARCH ONLINE, I HAVE READ NUMEROUS COMPLAINTS THAT NHTSA AND NISSAN ARE AWARE THAT THESE SEATS ARE A PROBLEM AND THAT PREVIOUS CONCERNS AND REQUESTS FOR A RECALL ON THIS ISSUE HAVE FALLEN ON DEAF EARS. I THINK NISSAN SHOULD TAKE RESPONSIBILITY FOR THIS MANUFACTURING DEFECT AND FIX THESE SEATS BEFORE SOMEONE IS INJURED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485200November 19, 2012
SEATS
WHILE DRIVING/TURNING/STOPPING/ENTERING/EXITING VEHICLE THE LEFT REAR SIDE OF THE DRIVERS SEAT DIPS DOWN DRASTICALLY. HAVE READ NUMEROUS COMPLAINTS THAT NHTSA AND NISSAN ARE AWARE THAT THESE SEATS ARE A PROBLEM, I THINK NISSAN SHOULD STEP UP AND TAKE RESPONSIBILITY FOR THE QUALITY OF THE PRODUCT AND FIX THESE SEATS BEFORE SOMEONE IS INJURED DUE TO THE DEFECT. THANKFUL I NOTICED MINE WHILE PARKED AND NOT MOVING WHEN THE SUDDEN MOVEMENT OF THE SEAT COULD CAUSE ME TO NOT HAVE CONTROL OVER THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484594November 14, 2012
SEATS
WHILE DRIVING DOWN THE ROAD THE FRAME ON THE DRIVERS SEAT BROKE CAUSING THE SEAT TO FALL BACK AND TO THE LEFT. SCARED ME AND THOUGHT I WAS GOING TO WRECK BUT DIDN'T. THEN VERY DIFFICULT TO MANEUVER THE CAR TO GET HOME SINCE YOU ARE SITTING COCKED TO THE SIDE AND BACK. CALLED NISSAN AND LOOKED ONLINE AS TO RECALLS AND THERE ARE NONE BUT SEVERAL COMPLAINTS WERE THERE REGARDING THESE SEATS. THIS IS THE 2ND TIME THIS HAS HAPPENED THE FIRST BEING EARLIER THIS YEAR. NISSAN SAID TO BRING IT AND PAY TO HAVE IT FIXED. WE HAD FRIEND WELD IT CHEAPER THAN THEM. IF THE SEAT IS FAULTY THEN THERE IS NO SENSE FIXING IT NUMEROUS TIMES AND THEY NEED TO REMAKE THIS PART SO IT DOES NOT KEEP BREAKING, THINK THEY SHOULD RECALL SINCE IT IS UNSAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484725November 14, 2012
SEATS
THE DRIVER SEAT START ROCKING , AND FOUND OUT THAT THE BAR/ BRACKET ON LIFTER LINK ASSEMBLY IS BROKEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484021November 12, 2012
SEATS
I CLIMBED INTO MY VEHICLE (1003 NISSAN MURANO) AFTER WORK. AS SOON AS I SAT DOWN I HEARD A LOUD METALLIC POP AND THE SEAT SANK DOWN ON THE LEFT SIDE. I REMOVED THE SIDE COVER OF THE DRIVER'S SEAT AND FOUND THAT A REAR SUPPORT BAR OF THE SEAT FRAME HAD BROKEN IN TWO PLACES. THE VEHICLE WAS PARKED AND NOT RUNNING WHEN THIS HAPPENED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483990November 11, 2012
SEATS
WHILE DRIVING ON ROAD I WAS WAITING AT GREEN LIGHT WAITING TO TURN LEFT. AS I BEGAN TO MAKE THE LEFT HAND TURN ACROSS ONCOMING TRAFFIC MY SEAT LIFTED SEVERAL INCHES OFF THE VEHICLE FLOOR. MY BODY FELT AS IF I HAD BEEN FORCEFULLY LIFTED AND PUSHED SIMULTANEOUSLY. THIS REQUIRED ME TO PULL THE STEERING WHEEL TO THE RIGHT, THE OPPOSITE DIRECTION I WAS TURNING, IN ORDER TO REGAIN CONTROL OF MY OWN BODY. THIS WAS HAZARDOUS TO ONCOMING TRAFFIC AND. MYSELF AS I NEARLY HAD BEEN T-BONED BY THE ONCOMING TRACTOR TRAILER AND NEARLY RAN OFF THE ROAD, DOWN, A 5 FOOT DITCH, AND THROUGH A FENCE. IT WAS A TERRIFYING EXPERIENCE. I'VE NEVER EXPERIENCED OR HAVE HEARD OF A SEAT BREAKING. I AM NOT OVERWEIGHT NOR HAVE BEEN FROM THE TIME I HAVE OWNED THE VEHICLE, 6 YEARS. ITS BAFFLING AS TO WHY A DRIVERS SEAT WOULD MALFUNCTION IN SUCH A MANNER. I IMMEDIATELY RESEARCHED MY PROBLEM AND FOUND THIS WAS PREVIOUSLY INVESTIGATED BY THE NHTSA AND CLOSED FOR THE REASON OF NOT HAVING POSED A SAFETY ISSUE DUE TO NO DOCUMENTED OCCURRENCES WHILE DRIVING. WELL HERE'S YOUR DOCUMENTED OCCURRENCE THAT NEARLY CAUSED A FAMILY OF FOUR THEIR LIVES. IT'S ABSURD THE NUMBER OF COMPLAINTS ON THE FORMENTIONED ISSUE AND THERE ISN'T A RECALL. MY VEHICLE WON'T PASS INSPECTION WITH MY SEAT IN THIS CONDITION YET NHTSA DEEMS THIS AS A SAFE CONDITION IN WHICH TO OPERATE VEHICLE... I'M BAFFLED HOW THIS IS CLASSIFIED AS SAFE TO DRIVE... IT'S NOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483779November 8, 2012
VISIBILITY/WIPER
THE DRIVERS SIDE SUN VISOR WON'T STAY UP ON ITS OWN AND IT IS A DRIVING HAZARD AND THE PASS. SIDE IS STARTING TO FALL DOWN TOO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483645November 7, 2012
ENGINE
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT WHILE TRAVELING 65 THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE DEALER WHERE IT WAS FOUND THAT THE ENGINE HAD FAILED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT THERE WAS A SMALL DELAY IN ACCELERATOR RESPONSE TIME. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 09V169000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 166,280 AND THE CURRENT MILEAGE WAS 166,311.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483468November 6, 2012
SEATS
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING 35 MPH THE DRIVER SEAT BROKE CAUSING IT TO ROCK FROM SIDE TO SIDE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THERE WAS NO RECALL AND TO REPAIR THE SEAT WOULD BE AT A COST TO HIM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO OFFERED TO PAY FOR HALF OF THE COST OF THE REPAIRS. ALSO, THE MANUFACTURER ADVISED THE CONTACT TO CONTACT NHTSA AND FILED A COMPLAINT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 117,125. UPDATED 01/15/13*LJ UPDATED 1/23/2013*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483281November 4, 2012
VISIBILITY/WIPER
THE SUN VISOR SUDDENLY DROPPED BLOCKING MY VIEW OF THE ROAD. IT THEN WOULD NOT STAY UP. THE MECHANISM INSIDE THE VISOR ITSELF IS FAULTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483275November 3, 2012
POWER TRAIN
AS NOTED W ALL THIS COMPLAINTS ABOUT THIS CVT ,NISSAN SHOULD HAVE RECALLED THIS. JUST PAID ALMOST 5 G FOR REMANUFACTURED TRANSMISSION. IT SEEMS TO ME A LOT OF PEOPLE GOT RIPPED OFF FROM THIS CAR, I HOPE YOUR AGENCY CAN HELP FROM OUR LOSSES AND FEAR FOR THIS DEFECTIVE TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482840November 1, 2012
SEATS
HEARD POPPING SOUND ON LEFT SIDE OF DRIVER SEAT A FEW DAYS LATTER BACK LEFT SIDE GIVES WAY AND SEAT ROCKS DOWN. PULLING SEAT OFF, FOUND THAT REAR BRACKET BROKE AWAY FROM FRAME. IN MY OPINION THE REAR BRACKET NEEDS TO BE MADE OF A STRONGER PIECE OF STEEL OR THE SIZE INCREASED. HAVE PICTURES OF THE DAMAGED PART. POOR DESIGN AND ATTACHMENT. DANGEROUS AND UNETHICAL THAT NISSAN WILL NOT RESPOND NOR FIX THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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