Mitsubishi Outlander Complaints

1,347 consumer complaints on file.

#10909704September 26, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2007 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V458000 (SUSPENSION); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909512September 25, 2016
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
TOOK MY VEHICLE IN ON A RECALL IT WAS HESITATING WHEN YOU ENTERED THE FREEWAY OR EVEN TAKING OFF FROM RED LIGHT THE PROBLEM STILL EXIST THIS ISSUE NEED TO FIXED IT IS A SAFETY CONCERN FOR MYSELF ALSO OTHERS ON THE ROAD ALSO MY CAR GIVE OFF FALSE FUEL READINGS BRAKES ARE HORRIBLE PLEASE SOMEONE HELP...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908772September 22, 2016
UNKNOWN OR OTHER
THE CONTROL KNOB FOR THE A/C TO HEAT FREEZES SO THAT IT CANNOT BE TURNED. REPAIRS COST AROUND $900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908773September 22, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TAIL LIGHTS WORK SPORADICALLY. SOMETIMES THEY WORK, SOMETIMES THEY DON'T. THE MOTOR FAN IS ON ALL THE TIME. PROBLEM IS A AN ELECTRICAL SWITCH BOARD. THEY HAD A RECALL ON IT IN AUSTRALIA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908620September 21, 2016
STRUCTURE:BODY
DEALER DIDN'T FIX PARTS,BUT THAY SAID THAT THAY REPLACED,(CROSSMEMBER ,BUT THIS PART IS NOT AVAILABLE YET I ALREADY CHECKED) .AFTER SERVICE MY CAR WAS BROKEN BY DEALER(STEERING WHEEL VERY HARD TO MOVE, AND THEY WANT ME FOR PAY FOR THIS FIX IT WAS HAPPEND ON THE MITSUBISHI DEALER PARKING 1119 S.MILWAUKEE AVE LIBERTYVILLE IL 60048 ).I HAVE BEEN WAITING FOR 3 DAYS ON MY CAR FOR WHAT?SAFETY RECALL ??? I'M NOT SATISFIED COSE MY CAR WAS FINE BEFORE!IT'S TIME FOR NEW CAR BUT I WILL DEFINITELY THINK ABOUT OTHER CAR BRANDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906956September 15, 2016
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 MITSUBISHI OUTLANDER. WHILE DRIVING 25 MPH, THE HEADLIGHTS AND TAIL LIGHTS MALFUNCTIONED. THE CONTACT STATED THAT THE HEADLIGHTS AND TAIL LIGHTS WERE VERY DIM AND WOULD TURN ON AND OFF INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 142,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905886September 12, 2016
FUEL/PROPULSION SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
EVER SENSE I HAVE PURCHASED THIS VEHICLE IT HAS HAD A NOISE IN THE FRONT. IT SOUNDS AS IF IT IS COMING FROM THE CONTROL ARM. WHEN IT STARTED GETTING WORSE I CALLED TO TELL THE GUY I BOUGHT IT FROM AND HE SAID THERE WAS A LOT OF PEOPLE THINKING THIS, BUT IT IS JUST A NOISE FROM THE BOTTOM OF THE CAR. THIS ONLY HAPPENS IN REVERSE AND IT SOUNDS LIKE A POPPING NOISE COMING FROM THE BOTTOM PASSENGER TIRE. I WILL HAVE THIS LOOKED AT HOPEFULLY ON THURSDAY. ALSO, I HAVE A SMELL OF GAS COMING FROM THE ENGINE WHEN IT EITHER IDLES OR IS DRIVEN FOR A LONG PERIOD OF TIME. I WILL HOPEFULLY HAVE THIS CHECKED OUT AS WELL. ALSO, WHEN THE CAR IS TURNED OFF I SMELL ANTIFREEZE...BADLY IN THE CAR AND ALSO OUTSIDE OF IT NEAR THE GRILL. ALSO, THE TRANSMISSION DRAGS WHEN I TRY TO ACCELERATE OR IF IT HAS BEEN DRIVING FOR A LONG PERIOD OF TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905695September 12, 2016
VISIBILITY/WIPER
I AM REFERRING TO A WELL KNOWN "STICKY HVAC MIX DOOR" ISSUE IN THE MITSUBISHI OUTLANDER AND LANCER VEHICLES IN MODEL YEAR 2003 (PERHAPS AMONG OTHER YEARS AND MODELS). THIS ISSUE CAN RESULT IN AN INABILITY TO DEFROST THE WINDSHIELD DURING COLD WEATHER DRIVING. I HAVE HAD THE "STICKY" ISSUE FOR SOME TIME, WHICH, WHILE IT WAS DIFFICULT TO TURN THE KNOB, WAS NOT A HUGE ISSUE. HOWEVER, RECENTLY WHILE DRIVING, THE DOOR WENT FROM "STICKY" TO "STUCK," ON THE "COLD" SETTING. MY WINDOWS GRADUALLY STARTED TO FOG AND I WAS UNABLE TO DEFOG THEM SINCE THE SYSTEM COULD NOT BLOW HOT AIR DUE TO THE STUCK MIX DOOR. I WAS DRIVING ON AN INTERSTATE HIGHWAY (I-39) IN CENTRAL WISCONSIN AT THE TIME, ON AUGUST 27, 2016 IN THE EVENING. IN LATE SUMMER / EARLY AUTUMN, THERE IS A WIDE TEMPERATURE SWING DURING THE DAY AND NIGHT, SO FLIPPING FROM HOT TO COLD SETTINGS IS VERY COMMON. FORTUNATELY IT WAS NOT EXTREMELY COLD SO I WAS ABLE TO TURN OFF THE HVAC AND OPEN ALL MY WINDOWS IN ORDER TO GET BY DURING MY SHORT DRIVE. HOWEVER, IN THE WINTER, I NEED TO HAVE IT SET ON "HOT" AT ALL TIMES: THEREFORE, FOR WINTER DRIVING, MY CAR WILL NOT BE DRIVABLE AT ALL DUE TO THIS ISSUE. PLEASE ISSUE A RECALL IN COLD WEATHER STATES ASAP. THIS IS A VERY WELL KNOWN ISSUE WITH THESE VEHICLES, BUT ONLY AT THIS TIME DID IT BECOME A SERIOUS CAUSE OF CONCERN: WHEN THE HVAC MIX DOOR IS STUCK ON THE COLD SETTING, THE INABILITY TO DEFOG THE WINDSHIELD IS A SERIOUS SAFETY ISSUE FOR THE DRIVER AS WELL AS FOR ANYONE ELSE SHARING THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905634September 11, 2016
UNKNOWN OR OTHER
ON WED. SEPTEMBER 7, 2016, AVIS RENT A CAR AT HOBBY AIRPORT IN HOUSTON, TX RENTED THIS VEHICLE TO ME WITH AN OPEN SAFETY RECALL. I DIDN'T REALIZE IT UNTIL ~15 MINUTES AFTER I LEFT THE AIRPORT AND THE TIRE BLEW OUT ON THE FREEWAY. ONCE I WAS ABLE TO SAFELY GET OFF THE FREEWAY, I PULLED INTO A GAS STATION AND INSPECTED THE CAR. FINDINGS INCLUDE: 1) LOW TIRE GAUGE LIGHT ON (AFTER LEAVING THE AIRPORT, BEFORE THE TIRE BLEW OUT), 2) WHAT LOOKED LIKE DUCT TAPE ON BOTH SIDES OF THE WINDSHIELD, POSSIBLY INDICATING A NEW WINDSHIELD HAD RECENTLY BEEN INSTALLED 3) A BROKEN TAIL LIGHT ON THE LEFT REAR 4) THE KEY TAG HAD THE PHRASE "SAFETY RECALL" ON IT AND 5) THE TIRE BLEW OUT. I CALLED AVIS EMERGENCY ASSISTANCE AND TOLD THEM WHAT HAPPENED AND WHAT I FOUND. I TOLD THEM I WAS NOT COMFORTABLE DRIVING THE CAR AS IT APPEARED TO HAVE A SAFETY RECALL AND POSSIBLY HAD BEEN IN AN ACCIDENT. I WAS TOLD I WOULD HAVE TO BRING THE CAR BACK TO HOBBY AIRPORT. ROADSIDE ASSISTANCE REPLACED THE DAMAGED TIRE, AND I DROVE THE CAR TO THE NEAREST AVIS APPROXIMATELY 6 MILES AWAY AND EXCHANGED THE CAR. WHEN I RETURNED THE 2ND CAR, I TOLD THE LADY WHO CHECKED IN THE CAR WHAT HAPPENED WITH THE 1ST CAR. SHE INFORMED A MANAGER AND CAME BACK TO ME. SHE SAID, HER MANAGER SAID THE CAR WAS ON A RECALL AND SHOULD NOT HAVE BEEN RENTED. THE MANAGER ALSO TOLD HER I COULD SUE AVIS. MY INTENTION FOR SHARING THIS IS I AM NOT CONVINCED AVIS WILL DO ANYTHING DIFFERENT TO ENSURE SOMEONE ELSE DOESN'T END UP WITH A DEFECTIVE VEHICLE. I RESEARCHED THIS ONLINE AND AM AWARE A LAW WAS PASSED TO PREVENT THIS TYPE OF SITUATION. I CONSIDER MYSELF LUCKY. I HOPE YOU HAVE THE AUTHORITY TO FOLLOW UP WITH AVIS TO ENSURE ALL SAFETY PRACTICES ARE ADHERED TO 100% OF THE TIME AND IF SOMEONE CALLS ROADSIDE ASSISTANCE EXPRESSING CONCERN AS I DID, THEY DON'T PUT SOMEONE'S LIFE IN JEOPARDY A 2ND TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904609September 8, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2003 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT WHEN THE VEHICLE WAS TAKEN TO BE INSPECTED FOR NHTSA CAMPAIGN NUMBER: 16V458000 (SUSPENSION), THE TECHNICIAN INFORMED THAT THE FRONT CROSS MEMBER WAS CORRODED AND NEEDED TO BE REPLACED HOWEVER, THE PARTS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903707September 6, 2016
STRUCTURE:BODY, SERVICE BRAKES, FUEL/PROPULSION SYSTEM
RESPECTFULLY, WE BOUGHT OUR BRAND NEW 2016 OUTLANDER FROM THE DEALERSHIP THIS MAY. MY WIFE REAR ENDED A CAR LESS THAN A MONTH LATER ON THE HIGHWAY. SHE SAID THE CAR DIDN'T STOP WHEN SHE HIT THE BRAKES AND THAT THE BRAKES DON'T WORK. THE CAR WAS REPAIRED BY GEICO FOR $20K DAMAGE PAID AND SHE SAID SHE WASN'T DRIVING IT ANYMORE. SHE HAD MULTIPLE INJURIES FROM THE AIRBAGS AND SAW THE DOCTOR. AFTER REPAIRS, WE ENDED UP SWITCHING CARS AND THE OUTLANDER BECAME MY CAR AND I NOTICED THAT IT SEEMED VERY HEAVY LIKE IT WAS SURGING FORWARD AND RESISTED STOPPING. TWO MONTHS LATER I CHANGED THE OIL ON THE OTHER CAR, SO I ASKED HER TO TAKE THE OUTLANDER JUST FOR THE DAY. SHE DIDN'T WANT TO DRIVE IT, BUT I SAID JUST BE VERY CAREFUL. SHE HAD A SECOND ACCIDENT THAT DAY ON THE HIGHWAY CAUSING $10K DAMAGES FOR REPAIR AND THE AIR BAGS NEVER DEPLOYED THIS TIME AND HER HEAD, CHEST AND KNEES HIT HARD AGAINST THE STEERING WHEEL AND DASHBOARD AND HER BACK SNAPPED AND SHE IS SEEING A CHIROPRACTOR NOW FOR THE PAIN. SHE IS A GOOD DRIVER AND HAS NEVER HIT ANYONE FROM BEHIND AND NOW HAS DONE SO TWO TIMES IN TWO MONTHS? AGAIN SHE TOLD ME THE CAR DIDN'T STOP WHEN SHE STEPPED ON THE BRAKES. LAST WEEK WE RECEIVED A FACTORY RECALL NOTICE IN THE MAIL FOR THE ACCELERATOR. I TOOK THE CAR IN THIS SATURDAY AS SOON AS POSSIBLE TO HAVE IT REPAIRED. WHEN I DROVE THE CAR AFTER THE REPAIR AND APPLIED THE BRAKES NOW IN COMPARISON TO BEFORE IT STOPS VERY WELL AND IS TOTALLY DIFFERENT. I BELIEVE MITSUBISHI'S DEFECTIVE ACCELERATION SYSTEM IS THE CAUSE OF MY WIFE'S INJURIES TO HER HEAD, BACK AND KNEES. THIS ACCIDENT IS NOT MY WIFE'S FAULT AT ALL. I AM SURE THAT THIS DEFECT IN THE ACCELERATOR SYSTEM WAS THE CAUSE OF THE ACCIDENTS AND I AM ASKING THE NHTSA TO PLEASE RECTIFY THIS WITH MITSUBISHI FOR US TO FIND CAUSE TO BE PLACED ON MITSUBISHI'S FAULTY VEHICLE NOT US. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10903766September 6, 2016
SUSPENSION:REAR
TL* THE CONTACT OWNS A 2003 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE REAR CROSS MEMBER FRACTURED DUE TO CORROSION WHILE THE VEHICLE WAS PARKED AT THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V458000 (SUSPENSION); HOWEVER, THE RECALL ONLY COVERED THE FRONT CROSS MEMBER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INSTRUCTED THAT THE REPAIRS WOULD NOT BE PERFORMED PER A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 220,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903797September 6, 2016
SEAT BELTS
TL* THE CONTACT OWNS A 2015 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE REAR CENTER SEAT BELT JAMMED AND GOT STUCK IN THE BUCKLE. THE SEAT BELT HAD TO BE CUT TO REMOVE THE PASSENGER. THE DEALER STATED THAT THE CONTACT WAS THE REASON FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899629August 30, 2016
SERVICE BRAKES, SUSPENSION
I PURCHASED THIS VEHICLE AND NOTED THAT THERE IS A LOUD SQUEAKY SOUND WORSENS WHEN DRIVING FROM THE BACK WITH ALOT OF RUST AND NOT BREAKING PROPERLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899103August 29, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2006 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V458000 (SUSPENSION) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899311August 29, 2016
SUSPENSION, STEERING:LINKAGES:TIE ROD ASSEMBLY
TL* THE CONTACT OWNS A 2003 MITSUBISHI OUTLANDER. WHILE DRIVING 35 MPH, THE CONTACT HEARD AN ABNORMAL SOUND WHEN THE BRAKE PEDAL WAS DEPRESSED AND THE FRONT END OF THE VEHICLE SHOOK UNCONTROLLABLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT IT NEEDED A WHEEL ALIGNMENT AND THE TIE ROD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED INTERMITTENTLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V458000 (SUSPENSION); HOWEVER,THE PART WAS UNAVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 45,432.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10901966August 27, 2016
POWER TRAIN, SUSPENSION
VEHICLE SOON TO BE RECALLED FOR FRONT CROSS MEMBER CORROSION. HOWEVER, MY VEHICLE EXPERIENCED A FAILURE OF FRONT AND REAR STRUTS, FRONT AND REAR STABILIZER BAR BUSHINGS AND LINKS (AND SHOCK ABSORBERS) IN EARLY 2013. CAR HAD BEEN "BOTTOMING OUT" OVER ROAD BUMPS AND HAD BEEN USED IN MAINE FROM 2007 - 2011, THEN IN NJ AFTERWARD. REPLACED MITSUBISHI PARTS INCLUDE: MN101368, 4056A079, 4156A014, MN184194, 4156A028, 4060A173, 4060A174, MN101372, MR272946, 4162A050,MR491946. (LINK-FRONT SUSPENSION STABILIZER, BUSHING-FRONT SUSPENSION STABILIZER, LINK-REAR SUSPENSION STABILIZER, BUSHING-REAR SUSPENSION STABILIZER, STRUTS, FRONT SUSPENSION, INSULATOR-FRONT SUSPENSION, BEARING- FRONT SUSPENSION STR, SHOCK ABSORBERS- REAR, INSULATOR - REAR SHOCK. MANY OF THESE COMPONENTS ARE IN THE GENERAL AREA OF THE PROPOSED RECALL. IN ADDITION, THIS VEHICLE HAD A FRONT ENGINE MOUNT FAIL ALREADY TOO (IN 2016). THERE ARE ONLY 79,000 MILES ON THE CAR CURRENTLY, AND WERE 59,000 AT THE TIME OF THE 2013 REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898988August 26, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2007 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V458000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898406August 25, 2016
POWER TRAIN, VEHICLE SPEED CONTROL
TAKATA RECALL I BOUGHT THIS VEHICLE IN HOUSTON TEXAS AND HAD IT "SHIPPED" TO KAMUELA HAWAII. THE BIG ISLAND DOES NOT HAVE A MITSHIBISHI DEALER. THIS INFORMATION WAS NOT DISCLOSED TO ME. I AM UNABLE TO TAKE THIS ITEM IN FOR RECALL REMEDY. I FEEL THE DEALER WAS AWARE THERE WAS NO MITSHIBISHI DEALER HERE AND THIS RECALL IS AN ISSUE AND NOW I HAVE A DEFECT VEHICLE IN A PLACE IN WHICH I CANNOT REMEMDY. I AM UNABLE TO SHIP THIS VEHICLE ANYWHERE TO GET THIS RECALL FIXED. I AM HIGHLY UPSET AND NEED HELP! I JUST GOT THE RECALL IN THE MAIL DATED AUGUST... IT COSTS OVER 1000 TO HAVE THIS VEHICLE SHIPPED ANYWHERE FOR DEALER REPAIR. THEY NEED TO REPLACE MY FUNDS AND TAKE THIS VEHICLE BACK!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898578August 25, 2016
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2014 MITSUBISHI OUTLANDER. WHILE DRIVING 30 MPH, THE ACCELERATION SEIZED AND WOULD NOT RESPOND AFTER A STOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ACCELERATION WAS NORMAL. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE OCCURRED EVERYDAY SINCE THE VEHICLE WAS PURCHASED FROM A USED CAR LOT. THE APPROXIMATE FAILURE MILEAGE WAS 23,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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