Mitsubishi Outlander Complaints

1,347 consumer complaints on file.

#10946716January 20, 2017
STRUCTURE, SERVICE BRAKES
TL* THE CONTACT OWNS A 2006 MITSUBISHI OUTLANDER. WHILE APPROXIMATELY 30-35 MPH, A LOUD NOISE WAS HEARD WHEN THE BRAKES WERE DEPRESSED. THE CONTACT PULLED THE VEHICLE OFF THE ROAD, INSPECTED UNDERNEATH THE VEHICLE, AND NOTICED THAT THE FRONT DRIVER SIDE TIRE WAS UP AGAINST THE WHEEL WELL AND THAT PART OF THE TIRE LINK WAS RUSTED AND SEPARATED. THE FRONT DRIVER SIDE TIRE LINK WAS DAMAGED, BUT WAS NOT FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946222January 18, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V791000 (STRUCTURE:BODY) WAS RECEIVED IN OCTOBER. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945663January 17, 2017
STEERING
RECEIVED A SAFETY RECALL NOTICE IN AUGUST 2016. AS OF THIS DATE THE PART TO REPAIR THE VEHICLE IS NOT AVAILABLE. HAVE CALL MITSUBISHI SEVERAL TIMES AND THEY KEEP SAYING THE PART IS BEING PROCESSED. CONFUSION AS TO WHETHER THE PARTS ARE SENT TO A DEALER FOR REPAIR OR IF THE VEHICLE NEEDS TO BE INSPECTED FIRST AND THEN THE PART IS ORDERED BY THE DEALER. THE DEALER CLAIMS THAT THE VEHICLE NEEDS TO BE INSPECTED FIRST THEN THE PART IS ORDERED IF NECESSARY. MITSUBISHI STATES THAT THEY WILL DETERMINE HOW MANY PARTS TO SEND TO WHAT DEALERS. CONFUSION. NEAREST DEALER TO ME IS 3 TO 4 HOURS ONE WAY TRIP. IF THE VEHICLE NEEDS TO BE INSPECTED FIRST BEFORE THE PART IS ORDERED THEN IF WILL HAVE TO MAKE TWO 6 TO 8 HOUR ROUND TRIPS. HOW THE DEALER KNOWS HOW MANY PARTS TO SEND TO WHAT DEALERS DOES'T MAKE SENSE. THIS PART IS NEEDED TO PREVENT THE VEHICLE'S STEERING FROM FAILING. THE PART IS THE LOWER CONTROL ARM. PLEASE CLEAR THIS UP FOR ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945006January 13, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2006 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V458000 (STRUCTURE: BODY) WAS RECEIVED IN AUGUST. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945127January 13, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2008 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V458000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944432January 11, 2017
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2007 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V791000 (VISIBILITY). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/30/17*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939871January 5, 2017
AIR BAGS, VISIBILITY/WIPER
TAKATA RECALL AND WINDSHIELD WIPER RECALL. MY CAR WAS PUT ON DEFECTIVE AIR BAG RECALL A FEW YEARS AGO AND I WAS TOLD TODAY AGAIN THAT NO REPLACEMENTS WERE AVAILABLE AND MY CAR WAS NOT ON THE RECALL LIST. ALSO RECEIVED LETTER DEC 2016 SAYING MAKE AN APPT. FOR INSPECTION OF WINDSHIELD WIPER PROBLEM BUT NO PARTS ARE AVAILABLE TO FIX THAT EITHER!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939637January 4, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2015 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V563000 (POWER TRAIN) AND 16V548000 (POWER TRAIN). THE DEALER COMPLETED BOTH REPAIRS, BUT THE REMEDY PROVIDED NO SOLUTION. THE CONTACT STATED THAT THE VEHICLE HESITATED AND JERKED SEVERAL TIMES SHORTLY AFTER BOTH RECALL REPAIRS WERE PERFORMED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939258January 3, 2017
SUSPENSION, VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2007 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V791000 AND 16V458000 (VISIBILITY/WIPER, SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939533January 3, 2017
AIR BAGS, ELECTRICAL SYSTEM
NEW LESS THEN 3000 MILES, TRAVELING ON UTAH HIGHWAY 65-80MPH IN COLD WINTER WEATHER. THE AIRBAG SYSTEM MAINTENANCE NEEDED WARNING COMES ON RANDOMLY, CAUSE UNKNOWN. HOWEVER WE NOTICED WHEN EVER WE ARE USING BOTH CHARGING OUTLETS IN THE FRONT TO CHARGE OUR PHONE AND IPAD WE HAD THE PROBLEM. WHEN WE UNPLUGGED THE CHARGERS THE PROBLEM STOPPED. BUT IT IS IMPORTANT TO NOTE THE AIRBAG SERVICE WARNING WOULD TURN ON FOR AN HOUR AND THEN SHUT OFF FOR THREE COME BACK ON FOR A FEW MINUTES AND SHUT OFF FOR AN HOUR IT WAS ALWAYS VERY RANDOM WHEN AND HOW LONG IT TURNED ON. BUT ONE THING WE ARE CERTAIN OF IS IT DID NOT HAPPEN AND ONLY HAPPENED WHEN BOTH CHARGING OUTLETS WERE BEING USED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938698December 30, 2016
ELECTRICAL SYSTEM, VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. WHILE OPERATING THE VEHICLE, THE WINDSHIELD WIPERS FAILED TO ACTIVATE. THE NEXT MORNING, THE VEHICLE WOULD NOT START. THE CONTACT REPLACED THE BATTERY, BUT THE FAILURE CONTINUED. THE CONTACT REPROGRAMMED THE ECU AND THE FAILURE WAS REMEDIED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938759December 30, 2016
SEAT BELTS
TL* THE CONTACT OWNS A 2009 MITSUBISHI OUTLANDER. WHILE DRIVING 50 MPH, THE DRIVER SIDE SEAT BELT UNLATCHED. THE CONTACT DID NOT NOTIFY THE MANUFACTURER. THE FAILURE MILEAGE WAS 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938838December 30, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V458000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937602December 27, 2016
SUSPENSION
AUGUST 2016 SAFTEY RECALL DEFECT NOTICE RECEIVED FROM MITSUBISHI FOR LOWER CONTROL ARM, NOVEMBER 2016 RECEIVED SAFTEY NOTICE FOR SAME DEFECT TO BE INSPECTED FOR CORROSION. 12/13/16 INSPECTION COMPLETED AT UNIVERSITY MOTORS IN MORGANTOWN WV. 3 HOLES FOUND IN PART RELATED TO RECALL AND ADVISED REPLACEMENT.FREE RENTAL DENIED BY DEALER. 12/19/16 CALL TO SAME DEALERSHIP STATES RECALL PART ON BACKORDER. 12/27/16 MITSUBISHI STATED PARTS SHOULD BE AT DEALER.CASE 1-260610968 MITSUBISHI. MITSUBISHI RETAIL SITE SHOWS PART AVAILABLE FOR PURCHASE.RECALL WARNS OF RISK OF POTENTIAL COLLISION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936282December 19, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2004 MITSUBISHI OUTLANDER. WHILE DRIVING 30 MPH, THE CONTACT HEARD A LOUD NOISE FROM THE FRONT DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE VEHICLE STALLED AND WAS UNABLE TO BE DRIVEN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT REPAIRED. THE DEALER DIAGNOSED THAT THE FRONT CROSS MEMBERS FRACTURED AND NEEDED REPLACEMENT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V458000 (SUSPENSION). THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935652December 16, 2016
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
TL* THE CONTACT OWNS A 2007 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE BLOWER MOTOR FAILED PREMATURELY WITHOUT WARNING. THE DEALER DIAGNOSED THAT THE BLOWER MOTOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED NO SOLUTION. IN ADDITION, THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 16V791000 (VISIBILITY) AND 16V458000 (SUSPENSION). THE PARTS WERE UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935246December 14, 2016
SUSPENSION
TL* THE CONTACT OWNED A 2005 MITSUBISHI OUTLANDER. WHILE DRIVING 20 MPH, THE CONTACT LOST CONTROL OF THE STEERING WHEEL AND CRASHED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED AND TOWED TO A SCRAP YARD. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V458000 (SUSPENSION). THE FAILURE MILEAGE WAS 150,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10935320December 14, 2016
POWER TRAIN
HI TO WHOM IT MAY CONCERN MITSUBISHI RECALLED OUR 2015 OUTLANDER FOR DEFECTIVE CVT TRANSMISSION, WE TOOK IT TO THE DEALERSHIP WORKSHOP, WERE THEY UPGRADE OR FIXED ALTHOUGH AFTER FEW DAYS, WE TRIED MANY TIMES TO RUN THE CAR ON CVT, BUT ITS USELESS, NOISE, DELAYED BUMPY ACCELERATION, THE CAR IS NOT SAFE AND RELIABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934119December 9, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2003 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE REAR SUSPENSION AND CROSS MEMBER WERE CORRODED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO STATED THAT A TRAVEL-ARM HUBBERING WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 190,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10930139December 6, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2007 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V458000 (SUSPENSION). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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