Mercury Milan Complaints

2,579 consumer complaints on file.

#11155943December 4, 2018
AIR BAGS
NUMEROUS ATTEMPTS TO FIX AIRBAG SINCE RECEIVING NOTICE MARCH 2017, BUT PARTS ARE STILL NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155983December 4, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. KELLY FORD (776 MAGNOLIA AVENUE, MELBOURNE, FL 32935, 321-216-2042) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156016December 4, 2018
AIR BAGS
THE DEALERSHIP SAY THEY HAVE NOT RECIEVED THE PART TO FIX THE CAR. THEY SEEM LIKE THEY ARE MAKING EXCUSES TO NOT FIX THE ISSUE, IT'S LIKE FOR THEM TO HAVE TO FIX THE CAR IS A BURDEN TO THEM AND THEY WILL AVOID AT ANY CHANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155794December 3, 2018
AIR BAGS
TAKATA RECALL "INDEFINITE" DELAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155593December 3, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS WERE NOT AVAILABLE. FESLER AUTO MALL (1922 US-34 BUS, FAIRFIELD, IA 52556, 641-472-2161) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155602December 3, 2018
AIR BAGS
TAKARA AIRBAGS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155663December 3, 2018
STEERING
RACK AND PINION MALFUNCTION - THE POWER STEERING WENT OUT ON MY VEHICLE AS MY DAUGHTER WAS DRIVING ON A CITY STREET AND APPROACHED A RIGHT TURN. AN INSPECTION BY MY LOCAL FORD DEALERSHIP PROVED THAT THE RACK AND PINION HAD MALFUNCTIONED AND NEEDED TO BE REPLACED. THERE IS A RECALL ON THE 2011 YEAR, AND WITH ALL THE COMPLAINTS THAT ARE ON FILE FOR THE 2010, I DO NOT UNDERSTAND WHY THE RECALL DOES NOT EFFECT THIS YEAR AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155668December 3, 2018
AIR BAGS
TAKATA RECALL - I RECEIVED MY FIRST NOTICE OF THE RECALL ON MY CAR'S AIRBAG APPROXIMATELY ONE YEAR AGO, AND THE PARTS TO FIX IT ARE STILL UNAVAILABLE TO MY LOCAL FORD DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155721December 3, 2018
AIR BAGS
TAKOTA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155725December 3, 2018
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155442December 2, 2018
SERVICE BRAKES
MY 2009 MERCURY MILAN ALMOST HAS NO BRAKES. I WAS DRIVING IN THE SNOW, AND HAD THE ABS ACTUATE, AND IMMEDIATELY THE BRAKE PEDAL ALMOST GOES ALL THE WAY TO THE FLOOR. BEFORE MY ABS WAS ACTUATED MY PEDAL WAS COMPLETELY NORMAL. I'VE DONE A LITTLE RESEARCH AND KNOW THERE IS AN INVESTIGATION ON THIS FOR THE HCU ON THIS MODEL. I BELIEVE MINE IS FAILING AND UNSAFE. IT HAS BEEN OVER A WEEK NOW, AND IT HASN'T GOTTEN ANY BETTER. I ASK THAT THIS PLEASE BE RECALLED, FOR THE SAFETY OF MYSELF AND OTHERS. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155309December 1, 2018
AIR BAGS, SEATS
TAKARA RECALL. FRONT AIRBAGS BUCKLE DURING STATIONARY MODE IN DIRECT SUNLIGHT. DRIVER'S SEAT AIRBAGS ALSO BUCKLED OFF TRACK WHILE IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155341December 1, 2018
AIR BAGS, WHEELS
I RECENTLY RECIEVE A RECALL NOTICE THEN RECEIVE A MOTHER ONE FROM THE DEPARTMENT OF MOTOR VEHICLE DEPARTMENT I WENT TO THE FORD MARKET I BROUGHT IT FROM IN BROOKLYN NY N THEY SAID THEY DON'T DO THAT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154605November 28, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2006 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE MANUFACTURER STATED THAT THE PART WAS NOT AVAILABLE AND DID NOT KNOW WHEN IT WOULD ARRIVE. THE DEALER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154538November 28, 2018
AIR BAGS
TAKATA RECALL. I HAVE BEEN WAITING OVER TWO YEARS FOR THE PART TO COME IN TO REPAIR MY AIR BAG ONLY GETTING RECALL NOTICES. HOW MUCH LONGER MUST I WAIT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154220November 27, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE MANUFACTURER AND LOCAL DEALER (TONY BETTEN FORD, 3839 PLAINFIELD AVE. NE, GRAND RAPIDS, MI), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT*JB *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154289November 27, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED GARY CROSSLEY FORD (8050 N CHURCH RD, KANSAS CITY, MO 64158, (816) 883-2739) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *DT *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153697November 26, 2018
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 MERCURY MILAN. ON SEVERAL OCCASIONS, WHILE DRIVING IN INCLEMENT WEATHER, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO STOP THE VEHICLE. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO LINCOLN OF TROY (LOCATED AT 1950 W MAPLE RD, TROY, MI 48084, (833) 895-1682) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ABS TEST AND BRAKE TEST SHOWED NO ABNORMALITY. ADDITIONALLY, NO DIAGNOSTIC TROUBLE CODES WERE RETRIEVED. THE CONTACT STATED THAT THE BRAKE ROTORS AND BRAKE PADS WERE REPLACED; HOWEVER, THE BRAKE PEDAL WAS SOFT AND SPONGY. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: CAS-16448413. THE APPROXIMATE FAILURE MILEAGE WAS 61,220. THE CONSUMER STATED THE WORK WAS DONE AFTER 11/16/2018 INCIDENT DATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153728November 26, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (JACK BYRNE FORD 1003 HUDSON RIVER RD, MECHANICVILLE, NY 12118 (518)-664-9841) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153739November 26, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER WAS NOT CONTACTED TO CONFIRM IF THE PARTS WERE AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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