Mercury Milan Complaints

2,579 consumer complaints on file.

#11165768January 4, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS) WAS RECEIVED IN JANUARY OF 2018. TED BRET FORD (11165 FAIRFAX BLVD, FAIRFAX, VA) STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. *TT AIRBAG WAS REPLACED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164473January 2, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCURY MILAN. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JULY OF 2018. FLOOD FORD OF EAST GREENWICH (2545 S COUNTY TRAIL, EAST GREENWICH, RI 02818) WAS CONTACTED AND STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR AND WOULD LET THE CONTACT KNOW WHEN THEY ARRIVE. THE MANUFACTURER CALLED THE DEALER AND WAS INFORMED THAT THE CONTACT WAS NOT ON THEIR LIST TO RECEIVE REPLACEMENT AIR BAGS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164021December 29, 2018
AIR BAGS, STEERING, EXTERIOR LIGHTING
IVE HAD LOSS OF POWER STEERING . WHEN CAR COMP RESET I HAD POWER STEERING AGAIN. POWER STEERING RACK WAS JUST REPLACED FEB 2017 TAIL LIGHT REPLACED..FLICKERED ON N OFF LIKE STROBE LIGHT. AIRBAG LIGHT ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163252December 24, 2018
AIR BAGS
TAKATA RECALL STILL WAITING FOR AIRBAG REPLACEMENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163171December 23, 2018
STEERING
POWER STEERING ASSIST FAILURE MESSAGE AND SERVICE ADVANCETRAC MESSAGE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162982December 21, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). GRIECO FORD DELRAY BEACH (3000 S FEDERAL HWY, DELRAY BEACH, FL 33483, 561-278-0303) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162500December 19, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. KLABEN FORD LINCOLN INC. (1089 W MAIN ST, KENT, OH 44240, (330) 673-3139) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162021December 17, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE DEALER (MARK MCLARTY FORD, 4400 LANDERS RD, NORTH LITTLE ROCK, AR 72117, 501-945-1200) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161807December 16, 2018
VEHICLE SPEED CONTROL
MY WRENCH LIGHT CAME ON AND CAR SHIFTS HARD AND WON'T GO INTO OVERDRIVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11160903December 12, 2018
AIR BAGS, SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). MONTROSE FORD (3960 MEDINA RD, FAIRLAWN, OH 44333, (330) 666-0711) WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE FOR AN EXTENDED PERIOD OF TIME. THE DEALER PROVIDED THE OPTION OF A LOANER VEHICLE. THE VEHICLE WAS ALSO INCLUDED IN FIELD SERVICE ACTION NUMBER: 13N03 (ELECTRONIC THROTTLE BODY EXTENDED COVERAGE). THE CONTACT ALSO STATED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED FOR THREE DAYS OR LONGER, IT BECAME MORE DIFFICULT TO STOP THE VEHICLE AND THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE CONTACT TRAVELED THROUGH A RED LIGHT DUE TO THE FAILURE. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE MASTER CYLINDER MAY NEED TO BE REPLACED. THE VEHICLE WAS NOT INCLUDED IN ANY BRAKE SYSTEM RECALLS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11160712December 11, 2018
AIR BAGS, STRUCTURE:BODY, SERVICE BRAKES
THE VEHICLE FIX THE BACK PARTS OF BODY THE POLICE DO NOT FIND AN ACCIDENT REPORT OF JANUARY 2014 IN MANATI PUERTO RICO IN JANUARY 2014 A MERCURY MILAN WAS A COLISION WITH A DODGE RAM IN MANATI PUERTO RICO.THE BLACK MERCURY WAS A MOTOR PROBLEM AND BACK BODY PARTS NEED FIX.I WAIT FOR A FORD MOTOR REPOT THAT EVIDENCE THE PROBLEM COLISION AND DO NOT FIX BECAUSE DO NOT FIND THE POLICE REPORT. CAR INSURANCE COMPANY NEED A POLICE REPORT FOR SEND TO MY PERSON A MONEY TO FIX.THE ACCIDENT DO NOT REPORT.PLEASE SEND A INFORMATION AND SOME LETTER FOR FIND A POLICE REPORT. MY E-MAIL.MONSTER JAN EVENTS DO NOT RESPONSABLE WHEN HAVE ACCIDENTS IN A WAY.I NEED A POLICE REPORT TO JANUARY 2014 IN MANATI,PUERTO RICO
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#11157284December 10, 2018
AIR BAGS
TAKATA RECALL-I HAVE BEEN RECEIVING RECALL NOTICES FOR OVER 1 YEAR, HOWEVER, NONE OF THE DEALERSHIPS HAVE THE REPLACEMENT PART. IN ADDITION, I HAVE NOT BEEN ABLE TO GET A RENTAL CAR AS THE RECALL NOTICE STATES I CAN OBTAIN SINCE ALL RENTALS FOR THIS RECALL ARE RENTED OUT ALONG WITH THE FACT I HAVE A TEENAGE DRIVER WHO CANNOT GET A RENTAL CAR AT HER AGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11157348December 10, 2018
AIR BAGS
THE AIR BAG LIGHT WOULD COME ON AND STAY ON FOR A FEW MINUTES. THEN IT WOULD GO OFF. I RECEIVED A RECALL NOTICE FOR THE AIRBAGS. I HAD NO IDEA WE HAVE BEEN DRIVING AN UNSAFE CAR FOR 2 YEARS THIS HAPPENED WHILE THE CAR IS MOTION AND WHILE ON IN TOWN STREETS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11160516December 10, 2018
SERVICE BRAKES
ISSUE: BRAKE PEDAL GOES SOFT - REQUIRES FULL PRESS TO FLOOR BOARD IN ORDER TO STOP. FREQUENCY: OCCURS ALL THE TIME (UNDER NORMAL DRIVING) DEALER DIAGNOSIS: FAILING ANTILOCK BRAKING SYSTEM (ABS) HYDRAULIC CONTROL UNIT (HCU). DEALER RECOMMENDING REPLACING BOTH UNITS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11157199December 9, 2018
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
STARTED CAR FOR A DRIVE AFTER OIL CHANGE/ DISCONNECT BATTERY FOR TERMINAL CLEANING AND RECONNECT. UPON ACCELERATION, COULD NOT GET CAR TO SHIFT UNLESS LET OFF GAS. SHIFTS HARD, DID NOT SHIFT 3 AND 4 GEAR UNTIL ACCELERATION OF AT LEAST 55 MPH, THEN 70 IN 4TH GEAR. ON HIGHWAY SEEMED TO WANT TO SLOW DOWN. UPON PARKING, LET IT IDLE. CAR FLASHED ENGINE LIGHT, WRENCH AND CURVY ROAD. IDLING WAS ROUGH, AS IF VACUUM WAS NOT WORKING. TURNED CAR OFF AND THEN ON. WRENCH DISAPPEARED AND CURVY ROAD BUT ENGINE LIGHT ON. CHECKED CODES. ONLY THREW ONE CODE NOT RELATED TO PROBLEM. UNABLE TO DRIVE THIS WAY. SO MANY COMPLAINTS BUT NO RECALLS. NEVER BUYING A FORD AGAIN. LOOKS LIKE TIME FOR FOREIGN CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156779December 7, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (LENOIR CITY, 775 HIGHWAY 321 N, LENOIR CITY, TN 37771, (865) 988-0003) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE; HOWEVER, THE CONTACT WOULD BE NOTIFIED WHEN THE PARTS BECAME AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156570December 6, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). FRAMINGHAM FORD (1200 WORCESTER RD, FRAMINGHAM, MA 01802, 508-879-1320) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156385December 5, 2018
SERVICE BRAKES
SOFT BRAKE PEDAL. WHEN BRAKING, PEDAL DESCENDS APPROXIMATELY 75% BEFORE PEDAL PRESSURE BECOMES FIRM. THIS OCCURS WHETHER THE VEHICLE IS IN MOTION OR NOT. THE MASTER CYLINDER WAS REPLACED BUT DID NOT SOLVE THE SOFT BRAKE PEDAL ISSUE. THE VEHICLE CANNOT BE SAFELY DRIVEN IN IT'S PRESENT CONDITION. FORD DIAGNOSIS WAS TO REPLACE THE ABS CONTROL MODULE AND ABS PUMP. THE TOTAL COST FOR THIS REPAIR IS $3,000.00. I UNDERSTAND THERE ARE MULTIPLE COMPLAINTS INVOLVING FORD AND ABS SYSTEM REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156447December 5, 2018
SERVICE BRAKES
AFTER I HAD A HARD STOP IN THE RAIN. BRAKES NOW GO TO THE FLOOR AND WAS TOLD BE LOCAL MECHANIC THAT MY ABC PUMP HAS MALFUNCTIONED AND NEED REPLACING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155923December 4, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TOWER FORD (124 A S MIDDLE NECK ROAD, GREAT NECK, NY 11021, 516-466-6400) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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