Mercury Milan Complaints

2,579 consumer complaints on file.

#10513477May 24, 2013
ENGINE
ON APRIL 19, 2013, I HAD ONE INCIDENT WHERE MY CAR LOST POWER WITH NO WARNING. I WAS GOING APPROXIMATELY 40 MPH. I SUDDENLY REALIZED I HAD NO POWER AND NOTICED THAT THE WRENCH LIGHT AND OTHER LIGHTS CAME ON. I WAS ABLE TO STEER THE CAR OFF THE ROAD. I HAD TO TURN IT OFF AND THEN RESTART IT. I TOOK THE CAR TO THE DEALER SERVICE DEPT BUT THEY SAID THEY COULDN'T FIND ANYTHING. IT SEEMED TO RUN ROUGHER FOR THE NEXT MONTH BUT DIDN'T STALL AGAIN UNTIL MAY 16. AT THAT TIME I WAS GOING APPROXIMATELY 30 MPH. ON MAY 17 IT STALLED TWO TIMES WHILE GOING 70 MPH ON THE INTERSTATE. ON MAY 19 IT STALLED ONE TIME WHILE GOING 60 MPH SO I PARKED THE CAR FOR THE WEEKEND. I CALLED THE DEALER AND HAD TO DRIVE OVER AN HOUR TO THE DEALER. IT STALLED THREE TIMES ON THE WAY TO THE DEALER. I DROVE WITH MY FLASHERS ON THE ENTIRE TIME BECAUSE I WAS TERRIFIED THAT I WAS GOING TO BE IN AN ACCIDENT OR WORSE. MY DEALER HAS DETERMINED THAT IT IS THE THROTTLE BODY. MY CAR HAS BEEN STUCK IN THE SHOP SINCE MAY 20 WAITING FOR THE PART THAT IS ON NATIONWIDE INDEFINITE BACK ORDER AND THERE IS NO FIX DATE IN SIGHT. MY CAR IS NOT DRIVABLE AND I AM JUST THANKFUL THAT I HAVEN'T HAD AN ACCIDENT OR BEEN KILLED BECAUSE OF THIS PROBLEM. I HAVE LOST CONFIDENCE IN MY CAR WHICH I WAS SO HAPPY WITH. I ALSO AM PAYING ON A CAR THAT I CAN'T EVEN DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513111May 22, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE JERKED AND THE WRENCH WARNING ICON ILLUMINATED. THE CONTACT COASTED TO THE SIDE OF THE ROAD TO RESTART THE VEHICLE. THE VEHICLE WAS RESTARTED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE THROTTLE BODY CONTROL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513049May 21, 2013
POWER TRAIN
AFTER DRIVING ABOUT 28 MILES THE CAR LOST POWER WHILE GOING DOWNHILL AT 75 MPH ON THE FREEWAY. THE "TOOL WRENCH" LIGHT CAME ON AND THE CAR CONTINUED TO LOSE SPEED. PULLED INTO THE EMERGENCY LANE AND PUT THE VEHICLE IN PARK. PUT IT BACK IN DRIVE AND THE RPM JUMPED FROM 900-1100 RPM AND CAR SURGED AT ABOUT 3-5 MPH; IT WOULD NOT GO FASTER THAN 10 MPH. STOPPED AND PUT IT BACK INTO PARK AND TURNED OFF THE IGNITION AND LET THE CAR SIT FOR ABOUT 1 MINUTE. RESTARTED THE CAR AND IT STARTED VERY ROUGHLY, IT DID SMOOTH OUT AND IDLED AT 1000 RPM. THE "TOOL WRENCH" LIGHT WAS NO LONGER ON AND THE CAR DROVE NORMALLY THE REST OF THE WAY HOME WHICH WAS ABOUT 11 MILES. THE CAR HAS ALMOST 59K MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512778May 20, 2013
FUEL/PROPULSION SYSTEM, ENGINE
CAR WILL LOSE POWER AT ANY GIVING TIME OR SPEED ABOVE 40MPH. YOU MUST THEN TRY TO PULL OFF ROAD AND TURN OFF AND RESTART. IT WOULD ONLY DO THIS ONCE A WEEK, BUT NOW IT'S DOING MULTIPLE TIMES A DAY. DEALER WILL NOT ADDRESS IT AS A WARRANTY PROBLEM DUE TO FACT IT HAS OVER 36000 MILES ON IT. TRIED TO ORDER REPLACEMENT THROTTLE BODY THRU THEM BUT IT ON BACK ORDER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512482May 17, 2013
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
WHILE DRIVING MY 2010 MILAN AT THE SPEED OF 55 MPH, THE CAR SHOOK SLIGHTLY AND THE WRENCH LIGHT APPEARED. THE CAR BEGAN TO LOSE POWER - I WAS ABLE TO STEER WITH NO PROBLEM. I COULD NOT ACCELERATE. I SHUT THE CAR OFF - AND STARTED IT AGAIN. THE FIRST TIME IT STARTED WITH NO PROBLEM. WITHIN DRIVING 4 MORE MILES, THE SAME THING HAPPENED AGAIN. THIS TIME I WAS DRIVING 25 MPH. IT HAPPENED SEVEN MORE TIMES BEFORE THE CHECK ENGINE LIGHT CAME ON. EACH TIME WHEN I TRIED TO START MY CAR, IT KEPT TURNING OVER BEFORE IT WOULD START. I WAITED FOR AN HOUR ON THE SIDE OF THE ROAD WAITING FOR THE TOW TRUCK. WHEN THE TOW ARRIVED, THE CAR STARTED JUST FINE - THE CHECK ENGINE LIGHT WAS STILL ON. THIS IS EXTREMELY DANGEROUS! I WAS DRIVING IN RUSH HOUR TRAFFIC AND WAS ALMOST REAR ENDED ON THE HIGHWAY. AGAIN WHEN IT OCCURRED IN TOWN, THERE WAS NO WHERE FOR ME TO COAST OFF TO THE SIDE OF THE ROAD, I HAD TO STOP IN TRAFFIC TO RESTART ME CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512602May 17, 2013
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
MY VEHICLE WAS TOWED AT MY EXPENSE TO A SHOP. THE VERDICT WAS A 'THROTTLE BODY' ISSUE. THIS VEHICLE WENT INTO THE 'LIMP HOME' MODE WITH NO WARNING. I WOULD CHALLENGE THE PRESIDENT OF FORD TO ATTEMPT TO LIMP THIS VEHICLE JUST 5 MILES ON ANY BUSY ROAD IN THE NATION IN THIS MODE. APPARENTLY, JUDGING BY MY RESEARCH, IT IS AN ONGOING PROBLEM AND WIDESPREAD. AS OF RIGHT NOW THE VEHICLE IS UNUSABLE, SINCE THE PARTS ARE ON 'INDEFINITE BACK-ORDER' AWAITING SOME SORT OF RELEASE OF PARTS. THE VEHICLE IS STUCK AT A DEALERSHIP, NO FIX DATE IN SIGHT UNTIL THE PART (OR SUBSTITUTE PART) BECOMES AVAILABLE. THIS LEAVE ME WITH NO TRANSPORTATION (I'M DISABLED CURRENTLY) AND NO RECOURSE. EVEN IF I FIND A CURRENTLY AVAILABLE REPLACEMENT PART, WITHOUT WHATEVER FIX IS NEEDED, MY FAITH IN THE VEHICLE IS GONE. FAITH IN ALL FORD VEHICLES I MIGHT ADD. THE RIDE HOME WAS DANGEROUS AT THE CRAWL SPEED IT WILL DO, ESPECIALLY WITH THE LURCHING AT TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512413May 16, 2013
SERVICE BRAKES, EXTERIOR LIGHTING
I HAVE A 2010 MERCURY MILAN WITH 40,000 MILES ON IT. RECENTLY SOMEONE POINTED OUT TO ME THAT THE DRIVER-SIDE BRAKE LIGHT IS CONTINUOUSLY ACTIVATED. CONSEQUENTLY WHEN BRAKING, DRIVERS BEHIND ME ARE ONLY NOTIFIED BY THE RIGHT AND CENTER BRAKE LIGHTS. IT SEEMS TO ONLY HAPPEN WHEN THE HEADLIGHTS ARE ON. MY RESEARCH SHOWS THIS TO BE A COMMON ISSUE WITH THE 2010 MERCURY MILAN WITH SOME HAVING BOTH BRAKE LIGHTS MALFUNCTIONING. DIAGNOSIS SAYS IT IS A FAULTY LED BRAKE LIGHT ASSEMBLY, WHICH WOULD IMPLY A BAD CIRCUIT BOARD. THIS IS A SERIOUS SAFETY HAZARD AND SHOULD BE RECALLED. I CONTACTED FORD ABOUT IT AND THEY DIRECTED ME TO A DEALER SAYING THEY, (FORD) WOULD PROBABLY PAY FOR THE REPAIR. AFTER I CONTACTED THE DEALER, FORD CHANGED THEIR MIND AND SAID THAT SINCE I DIDN'T BUY THE CAR NEW, THEY DIDN'T CONSIDER ME A "LOYAL'" FORD CUSTOMER AND WILL NOT COVER ANY OF THE COST. IT SEEMS FORD IS ONLY CONCERNED ABOUT THE SAFETY OF THEIR "LOYAL" CUSTOMERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512262May 15, 2013
ELECTRICAL SYSTEM, POWER TRAIN
I WAS DRIVING GOING ABOUT 20MPH AND THE VEHICLE WOULD STALL. ONCE I STOPPED AGAIN AND TRIED TO ACCELERATE THE WRENCH TOOL SYMBOL APPEARED ON THE DASH AND THE CAR SHUT DOWN. WHILE RIDING BEFORE THE CAR SHUT OFF THE ENGINE WAS IDLING VERY ROUGHLY. THIS IS THE SECOND TIME I HAVE HAD THE PROBLEM IN THE LAST 7 MONTHS AND SUPPOSEDLY ITS A PROBLEM WITH THE THROTTLE. THIS IS A VERY BIG TO A LOT OF PEOPLE INCLUDING MYSELF I SEE IF FORD SEE THERE'S A CONTINUOUS PROBLEM PLEASE FIX IT BECAUSE THIS IS RIDICULOUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512096May 15, 2013
POWER TRAIN, ENGINE, VEHICLE SPEED CONTROL
DRIVING ABOUT 40-50MPH IN TRAFFIC, THE CAR SUDDENLY JERKED, FELT LIKE A HARD GEAR-SHIFT. THE GREEN WRENCH LIGHT & ORANGE ENGINE LIGHT CAME ON AND THE THROTTLE WAS UNRESPONSIVE. THE CAR STILL HAD POWER BUT NO ACCELERATION, ENGINE SPUTTERED, HAD TO PULL OFF THE ROAD WHILE COASTING, CAR WAS IDLING VERY ROUGH SO WAS SHUTDOWN. I WAS ABLE TO RESTART IT BUT THE PROBLEM RECURRED FOUR TIMES THE NEXT TWO DAYS. STOPPED AT ADVANCE AUTO PARTS SINCE IT WAS EARLY EVENING, THEY PULLED DTC P2111 "THROTTLE ACTUATOR CONTROL SYSTEM STUCK OPEN" FROM CAR'S COMPUTER AND HE SAYS THE THROTTLE VALUE IS STICKING. SCHEDULED SERVICE AT WORLD FORD DEALERSHIP WHERE CAR WAS PURCHASED JUST FOUR MONTHS PRIOR. I WAS TOLD THE THROTTLE BODY NEEDED REPLACING "THIS IS VERY COMMON, WE REPLACE THEM ALL THE TIME" HE SAID. I PURCHASED A POWERTRAIN EXTENDED WARRANTY WITH THE CAR THAT STATES IT COVERS THE "THROTTLE VALVE" AMONG ITS COVERED PARTS BUT THE SERVICE MAN FIRST SAYS THAT'S DIFFERENT THAN THE "THROTTLE BODY" (MY UNDERSTANDING IS THE THROTTLE VALVE IS THE PLATE INSIDE THE THROTTLE BODY THAT OPENS/CLOSES CONTROLLING AIRFLOW TO THE MANIFOLD, IT THAT IS "STUCK OPEN", IT SHOULD BE COVERED). HE THEN SAYS HE DOESN'T EVEN KNOW WHAT A "THROTTLE VALUE" IS AND SAYS IT WILL COST APPROX $350 TO REPAIR. THEY OBVIOUSLY KNOW THIS IS A PROBLEM AND ARE TAKING ADVANTAGE OF THEIR CUSTOMERS REPLACING THE FAULTY PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511698May 13, 2013
ENGINE AND ENGINE COOLING
THE CAR WAS TRAVELING AT 30 MPH WHEN ALL OF A SUDDEN, WITHOUT ANY WARNING WHATSOEVER, THE ENGINE SHUT DOWN. I HAD IT TOWED AND WAS TOLD THAT THE THROTTLE BODY NEEDED TO BE REPLACED. COST WAS $387.01. I DON'T FEEL THAT THIS SHOULD HAPPEN AT 16,423 MILES. (IT HAD JUST PASSED WARRANTY PERIOD.) HAD I BEEN TRAVELING ON AN INTERSTATE THIS WOULD HAVE BEEN A MAJOR SAFETY PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511141May 8, 2013
ENGINE, POWER TRAIN
I WAS DRIVING AT 50 MPH AND PULL OUT TO PASS ANOTHER CARD ACCELERATING TO 55 MPH. THE CAR LURCHED AND STARTED TO LOSE POWER. I THOUGHT IT WAS TEMPORARY BUT IT CONTINUED TO DECREASE TO 40, 30, 20 AND 10 MPH WHICH I PULL OVER TO THE SIDE OF THE ROAD TO PREVENT A HAZARD ON THE HIGHWAY. I CALLED AAA FOR A TOW WHICH ARRIVED ABOUT AN HOUR LATER. THE NEXT MORNING I DECIDED TO TRY AND START THE CAR. THE WRENCH LIGHT WAS OFF AND IT STARTED BUT I DID NOT DRIVE IT. THE NEXT DAY WHICH IS MONDAY I DECIDED I WAS GOING TO CHANCE IT TO TAKE IT TO THE DEALER 30 MILES AWAY. IT ACTUALLY MADE IT THERE AND THE DIAGNOSTIC DONE BY THE DEALER CAME UP WITH NO REPAIR CODES FOR THE VEHICLE, SUBSEQUENTLY, I PICKED IT UP AND DROVE IT HOME AT THE END OF THE DAY. ON TUESDAY, IT STARTED UP AND ONE MILE FROM THE HOUSE, IT CLUNKED OUT AGAIN AND LOST POWER. AGAIN I CALLED AAA TO TOW ME TO THE DEALER. I GUESS BECAUSE IT WAS A RECENT OCCURRENCE, THE CODE SHOWED UP IN THE DIAGNOSTIC SO THEY CLAIM IT IS FIXED BY REPLACING THE THROTTLE BODY ASSEMBLY. IT HAS DRIVEN WELL FOR ONE DAY AND I HOPE IT CONTINUES. IS THIS BASIS FOR A RECALL. PLEASE ADVISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511059May 8, 2013
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
THE PASSENGER SIDE DOOR STOPPED LOCKING, NOW THE DRIVERS SIDE DOOR STOPPED LOCKING THIS MORNING WHEN I BROUGHT IT TO THE MECHANIC. ALSO THE DOOR HANDLE INSIDE ON THE DRIVERS SIDE HAS NOW FAILED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511007May 7, 2013
POWER TRAIN
WITHOUT WARNING, THE VEHICLE LOST POWER AND THE WRENCH LIGHT FOR THE TRANSMISSION CAME ON ALONG WITH THE CHECK ENGINE LIGHT. WE WERE AT AN INTERSECTION ON A 6-LANE HIGHWAY OVER 600 MILES FROM HOME. WE WERE ABLE TO GET OFF THE HIGHWAY BY DRIFTING OFF TO A SIDE ROAD. THE ENGINE NEVER DIED, BUT HAD NO POWER AT ALL. AFTER SHUTTING THE CAR OFF AND STARTING IT BACK UP, IT RAN FINE AND WAS ABLE TO GET US HOME. HOWEVER, WITHIN ANOTHER COUPLE OF MONTHS IT DID THE SAME THING AGAIN WHILE WE WERE ON THE HIGHWAY APPROACHING MERGING TRAFFIC. WE WERE ABLE TO DRIFT OFF THE HIGHWAY AND START IT BACK UP. A MECHANIC CHECKED THE CAR, BUT WAS UNABLE TO DETECT ANYTHING WRONG. IT DROVE FINE FOR ANOTHER 3-4 MONTHS THEN DID THE SAME THING AGAIN ONLY WE WERE ON AN INTERSTATE AND HARDLY HAD TIME TO DRIFT INTO THE EMERGENCY LANE BETWEEN TRAFFIC. IT AGAIN DID THIS AROUND 3 MONTHS AS I JUST MADE IT ACROSS THE HIGHWAY INTO THE RIGHT LANE. I IMMEDIATELY HAD TO DRIFT INTO THE EMERGENCY LANE AND START THE CAR UP. I TOOK IT HOME UNTIL WE COULD GET IT TO THE MECHANIC. WE TOOK IT BACK TO THE MECHANIC AND HE AGAIN WAS UNABLE TO DETECT ANYTHING. HE KEPT THE CAR TO DRIVE HIMSELF FOR A WEEK, BUT NEVER WITNESSED THE WRENCH LIGHT COMING ON OR SLUGGISH GEAR CHANGING. HE ADDED FLUID TO IT AT A LACK OF KNOWING WHAT ELSE TO DO. WE DROVE IT CLOSE TO 2 MONTHS NOW AND IT LOST POWER WITH THE WRENCH LIGHT COMING ON 3 TIMES WITHIN A PERIOD OF 40 MINUTES ON A SMALL ROAD WHERE WE DIDN'T HAVE MUCH ROOM TO GET OUT OF THE WAY OF TRAFFIC AND ON THE HIGHWAY JUST AFTER PULLING ACROSS THE HIGHWAY. THE CAR IS CURRENTLY WAITING TO BE LOOKED AT AGAIN BY THE MECHANIC. THIS ISSUE IS NOT SHOWING UP ON COMPUTERS. IT HAS BEEN VERY DANGEROUS TO DRIVE AND I FEEL UNSAFE ALL THE TIME AS I'M WAITING FOR THE NEXT INCIDENT AND FEAR I WILL NOT BE AS LUCKY AT SOME POINT AMONG TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510751May 6, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE DECELERATED THEN STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE OCCURRED A SECOND TIME. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THE THROTTLE WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 41,400. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510697May 5, 2013
POWER TRAIN, ELECTRICAL SYSTEM
I HAD JUST PULLED OUT OF MY DRIVEWAY, PUSHED ON THE GAS, AND THE CAR STARTED SPUTTERING AND JERKING AND CAME TO A STOP. THE "WRENCH" LIGHT AND "CHECK ENGINE" LIGHT WERE LIT UP ON THE DASH.THINKING PERHAPS JUST A FLUKE, I TURNED THE CAR OFF FOR A FEW MINUTES, THEN TURNED IT BACK ON AND LET IT IDLE FOR A MINUTE. THE WRENCH AND ENGINE LIGHT WERE NO LONGER DISPLAYED, SO I DROVE AGAIN.MY MAX SPEED WAS MAYBE 15 OR 20 MPH. NOT 30 SECONDS LATER, THE CAR AGAIN DID THE SAME THING, WITH THE WRENCH AND ENGINE LIGHTS COMING ON. LUCKILY I WAS AT A STOP SIGN AND IN A RESIDENTIAL NEIGHBORHOOD. I TURNED THE CAR OFF AGAIN, AND DROVE BACK HOME THIS TIME. IT WAS REALLY SCARY. LUCKILY I WASN'T DRIVING ON THE INTERSTATE AT A HIGH RATE OF SPEED! DEFINITELY A SAFETY ISSUE HERE! A FRIEND OF MINE WITH A COMPUTER DIAGNOSTIC THING, CAME OVER AND TESTED THE CAR ABOUT AN HOUR LATER. THE ERROR CODE WAS THROTTLE ACTUATOR CONTROL SYSTEM. MY FRIEND CLEARED OUT THE CODE AND I WAS ABLE TO DRIVE IT AROUND THE BLOCK WITHOUT IT HAPPENING AGAIN. I PLAN ON TAKING IT TO THE DEALERSHIP TOMORROW. ACCORDING TO THESE SIMILAR COMPLAINTS, IT APPEARS TO BE THE THROTTLE BODY AND NOT A CHEAP FIX! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510604May 4, 2013
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
VEHICLE LOSS OF POWER TO GAS PEDAL ON INTERSTATE 3 TIMES...HAD TO PULL OVER AND TURN OFF THEN RESTART. ELECTRONIC THROTTLEBODY CODE P2111. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510582May 3, 2013
ENGINE, POWER TRAIN
I WAS SITTING AT A RED STOP LIGHT, AND THEN THE TRAFFIC LIGHT TURNED GREEN. I LIGHTLY PRESSED THE GAS BUT THE CAR WOULD NOT GO, AND ALL A SUDDEN I LOOKED DOWN AND THE CHECK ENGINE LIGHT IS ON. I PULLED OVER TO THE SIDE OF THE ROAD (WHILE TURNING HAZARD LIGHTS ON), PLACED CAR IN PARK, AND TURNED THE CAR OFF. I TURNED THE CAR BACK ON (STARTED JUST FINE) AND ATTEMPTED TO GO AGAIN TO GET TO A SAFER DESTINATION (WAS RIGHT IN THE MIDDLE OF THE INTERSECTION). THE CHECK ENGINE LIGHT REMAINED ON AND THE CAR WOULD NOT GO ANY FASTER THAN ROUGHLY 5 MILES PER HOUR. THEN THE WRENCH LIGHT CAME ON (WHICH APPARENTLY MEANS A TRANSMISSION PROBLEM). I PULLED THE CAR OVER AGAIN AND CALLED FOR HELP. EVENTUALLY I GOT THE CAR INTO A PARKING LOT (MEANWHILE TRAVELING AT ABOUT 5 MILES PER HOUR AND BLOCKING 5 O' CLOCK RUSH HOUR TRAFFIC). CAR HAD TO BE TOWED TO NEARBY SHOP. THEY TOLD ME THE THROTTLE BODY HAD QUIT WORKING (STUCK CLOSED) AND THE CAR WAS NOT GETTING ENOUGH AIR INTO THE GAS FOR THE CAR TO RUN PROPERLY. 400.00$ LATER, IT WAS FIXED. I HAVE HAD THE CAR FOR A LITTLE OVER A YEAR AND PUT ABOUT 10,000 MILES ON IT SINCE PURCHASE. RIDICULOUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510410May 2, 2013
ENGINE AND ENGINE COOLING, POWER TRAIN
THE VEHICLE (WHICH ONLY HAS 30,000 MILES ON IT) WILL STALL AT ANY SPEED WITHOUT NOTICE. THERE IS NO THROTTLE RESPONSE AND ENGINE IDLES ROUGH WITH BLACK SMOKEY EMISSIONS. THIS CONDITION HAS HAPPENED SEVERAL INSTANCES, THE WORST CASE BEING WITH MY WIFE AND CHILD TRYING TO ACCELERATE INTO TRAFFIC AND SUDDENLY EXPERIENCING A STALL/NO THROTTLE SITUATION HALF WAY INTO THE INTERSECTION. THE STALLING HAS CONSISTENTLY BEEN REMEDIED BY CYCLING THE IGNITION OFF AND THEN ON AGAIN,THEN ITS JUST A MATTER OF 20 TO 200 MILES AND IT HAPPENS AGAIN.THE DEALER HAS FAILED TO DIAGNOSE THE PROBLEM AND STATES FORD/MERCURY HAS NO KNOWLEDGE OF A PROBLEM.THE WRENCH LIGHT ILLUMINATES ONLY WHILE PROBLEM EXISTS, IT DOES NOT STORE A CODE OR REMAIN LIT.THE DEALER HAS WORKED CLOSELY WITH US BUT IS AT A LOSS AS TO WHAT THE PROBLEM IS. THIS PROBLEM NEEDS TO BE ADDRESSED BEFORE MY FAMILY OR SOMEONE ELSE GETS HURT OR WORSE KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510131April 30, 2013
POWER TRAIN:DRIVELINE:DRIVESHAFT
TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, HE HEARD A LOUD THUMPING NOISE COMING FROM THE FRONT PASSENGER SIDE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE DRIVE SHAFT NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 82,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509726April 26, 2013
POWER TRAIN
STOPPED AT A LIGHT MAKING A RIGHT HAND TURN. PROCEEDED OUT INTO TRAFFIC AND CAR WOULD NOT SPEED UP, THEN MADE A JERKING MOVEMENT LIKE IT WAS STUCK IN GEAR. ALMOST REAR-ENDED. TOOK IT TO DEALER WHERE I HAVE AN EXTENDED WARRANTY SAID THEY COULD NOT FIND ANYTHING WRONG. WHEN DRIVING TIRES ALWAYS SEEM LIKE IT IS ALWAYS ROCKING FROM SIDE TO SIDE. TIRES WERE ROTATED DURING REGULAR MAINTENANCE AND BALANCED BUT NOTHING SEEM TO HELP WHAT DO I DO. I LIKE THE CAR BUT WOULD LIKE TO LIVE TO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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