Mercury Milan Complaints

2,579 consumer complaints on file.

#10525451July 15, 2013
ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC, EXTERIOR LIGHTING
BRAKE LIGHTS WILL NOT OPERATE WHEN HEAD LIGHTS ARE ON. THIS PROBLEM COULD HAVE BEEN DEFECTIVE WHEN CAR WAS PURCHASED. MY DAD IS 86 YEARS OLD AND BOUGHT THE CAR NEW AS DEALER DEMO IN 02/ 2013. HES WAS NOTIFIED THAT HIS BRAKES WERE NOT WORKING AND WHEN HE RETURNED THE VEHICLE FORD WOULD NOT HONOR THE PROBLEM, I HAVE INVESTIGATED THIS PROBLEM ON THE INTERNET AND THERE ARE NUMEROUS COMPLAINTS WITH THIS YEAR MODEL.MY DAD COULD HAVE BEEN SERIOUSLY HURT IF NOT NOTIFIED BYE A PERSON FOLLOWING HIM.THIS COST HIM APPROXOMITLY 1000.00 DOLLARS TO FIX I FEEL FORD SHOULD RECALL THESE DO TO THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524859July 15, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED WHILE DRIVING 45 MPH, THE VEHICLE DECELERATED WITHOUT MANUAL FORCE AND THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND THEY STATED THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 73,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524909July 15, 2013
EQUIPMENT:MECHANICAL, EQUIPMENT:ELECTRICAL, VEHICLE SPEED CONTROL, POWER TRAIN
DRIVING 2011 MERCURY MILAN 65MPH ON INTERSTATE (IN CONSTRUCTION ZONE) VEHICLE JOLTED HARD AND WITH LOSS OF ACCELERATION. THERE WAS NOT ENOUGH ACCELERATION TO GET TO A SAFE SPOT AND TRAFFIC WAS HEAVY SO I CAME TO A SLOW JERKING STOP WITH SEMIS HONKING, PASSING BY AND TEN CARS SCREECHING TO A STOP BEHIND VEHICLE. WRENCH LIGHT AND MOTOR LIGHT CAME ON IN MESSAGE CENTER. I HAD TO COME TO A STOP IN THE MIDDLE OF TRAFFIC TO PUT INTO PARK AND THEN RESTART MY CAR. WHEN I RESTARTED IT AND DROVE A FEW FEET THE RPM?S FLEW TO 5,500 AND THE CAR JERKED FOR MILES UNTIL I COULD GET OUT OF CONSTRUCTION ZONE AND PULL OVER TO A SOMEWHAT SAFE SPOT. MY MERCURY MILAN ONLY HAS 48,000 MILES. THIS SCARY OCCURRENCE HAS HAPPENED 3 TIMES NOW, ONCE ON ANOTHER HIGHWAY AND ANOTHER ON A RESIDENTIAL ROAD. EVEN AFTER GETTING THE THROTTLE BODY DIAGNOSED AND REPLACED THIS IS STILL AN ISSUE. I AM TAKING IT TO THE FORD DEALERSHIP FOR THE FOURTH TIME WITH HOPES THAT THEY CAN FIX THE PROBLEM. I AM SCARED TO EVEN DRIVE THE CAR. IT IS NOT SAFE AND I WILL BE VERY DISPLEASED WITH FORD IF THERE IS NOT A RECALL CONSIDERING HOW DANGEROUS THIS MANUFACTURED PRODUCT IS. THANK YOU FOR YOUR COOPERATION AND I HOPE NO ONE GETS HURT BECAUSE OF THIS ISSUE THAT SO MANY PEOPLE SEEM TO BE HAVING AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524651July 13, 2013
EXTERIOR LIGHTING
BOTH LED TAILLIGHT ON MY 2010 MERCURY MILAN DO NOT WORK. I AM TOLD THAT BECAUSE IT IS A SEALED UNIT AND THAT IT MAY NOT BE THE BULBS, IT COULD BE THE CONTROL MODULE IN THE LENSES. I THOUGHT THAT GOING TO LED LIGHTS THEY WERE TO LAST LONGER THAT THE OLD SYSTEM AND SHOULD HAVE LASTED FOR THE LIFE OF THE CAR. THIS IS A SAFETY ISSUE THAT SHOULD BE ADDRESS. WHY WOULD BOTH GO OUT AT THE SAME TIME. NOTE THE THIRD BRAKE LIGHT WORKS AND I AM TOLD IS ON THE SAME FUSE AS THE TAILLIGHTS. THE COST TO REPLACE THESE IS AROUND $400.00 EACH AND THE ONLY PLACE TO GET IT IS A FORD DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524668July 13, 2013
ENGINE, POWER TRAIN
I WAS DRIVING TO WORK WHEN MY 2010 MERCURY MILAN LOST POWER. FIRST THE ENGINE BEGAN MISSING AND RUNNING ROUGH, AND THEN THE ENGINE STALLED AND THE RPM DROPPED TO IDLE SPEED (IDLING ROUGH). THE ENGINE WOULD NOT RESPOND TO THE ACCELERATOR PEDAL. NO THROTTLE WAS PRESENT. THE ENGINE CONTINUED TO IDLE (BUT IT WAS A ROUGH IDLE). THE WRENCH LIGHT ON THE DASHBOARD CAME ON. I STEERED THE CAR TO THE SHOULDER AND TURNED THE IGNITION OFF. AFTER WAITING A MINUTE OR SO, I RESTARTED THE ENGINE, AND IT STARTED ALMOST NORMALLY (IT TOOK A FEW MORE CRANKS OF THE STARTING MOTOR FOR THE ENGINE TO START). THEN I DROVE TO WORK AND ASIDE FOR SEEMING TO MISS FROM TIME TO TIME, THE ENGINE RAN NORMALLY. THERE WAS NO WRENCH LIGHT VISIBLE ON THE DASHBOARD. HOWEVER, THAT AFTERNOON, ON THE WAY HOME FROM WORK, THE PROBLEM HAPPENED AGAIN AS DESCRIBED ABOVE. THE ENGINE SEEMED TO BE RUNNING NORMALLY, THEN STARTED MISSING, AND STALLED. THE 'WRENCH LIGHT' CAME ON. I PULLED OFF THE ROAD, TURNED THE ENGINE OFF, WAITED A FEW MINUTES, AND THEN RE-STARTED THE ENGINE. THERE WAS NO 'WRENCH LIGHT' AND THE ENGINE APPEARED TO RUN NORMALLY. THIS SERIES OF EVENTS HAPPENED THREE MORE TIMES BEFORE I WAS ABLE TO GET THE CAR HOME AND PARK IT IN THE DRIVEWAY. THIS ISSUE HAPPENED ON JULY 9, 2013. I TOOK THE CAR TO THE DEALERSHIP AND WAS TOLD THAT THE ELECTRONIC THROTTLE BODY HAD MALFUNCTIONED AND NEEDED TO BE REPLACED. LOSING POWER AS DESCRIBED ABOVE WHILE DRIVING IN TRAFFIC IS EXTREMELY DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524702July 13, 2013
EXTERIOR LIGHTING
THIS VEHICLE IS EQUIPPED WITH LED TAIL AND BRAKE LIGHTS. I WAS INFORMED THAT MY LEFT REAR BRAKE LIGHT WAS BARELY OPERABLE, SO I WENT TO THE CLOSEST AUTHORIZED FORD DEALER TO HAVE THE SITUATION REMEDIED. THE REAR TAIL LIGHT ASSEMBLY ON THESE CARS IS A NON-REPAIRABLE SEALED ASSEMBLY, AND ANY MALFUNCTION OF THE LED'S REQUIRES THE WHOLE TAIL LIGHT ASSEMBLY TO BE REPLACED, AT A COST OF $465. THIS COST IS OUTRAGEOUS, AND HOW MANY PEOPLE WILL SIMPLY ELECT TO NOT REPLACE AN INOPERATIVE LED TAIL LIGHT OR BRAKE LIGHT ASSEMBLY? OR WHAT HAPPENS WHEN FORD CEASES TO SUPPLY THE PROPRIETARY ASSEMBLIES, AND OWNERS ARE FACED WITH JUNKING THEIR VEHICLES SIMPLY BECAUSE OF BURNT OUT TAIL LIGHT ASSEMBLIES? I AM FRUSTRATED THAT "PROGRESS" HAS TAKEN US FROM THE SIMPLE 59 CENT INCANDESCENT TAIL LIGHT OR TURN SIGNAL/BRAKE LIGHT BULB, SO AN OVER-ENGINEERED LED ASSEMBLY THAT IS PROHIBITIVELY COSTLY TO REPAIR OR REPLACE. I BELIEVE A RETROFIT TAIL LIGHT ASSEMBLY IS NEEDED, EITHER WITH SERVICEABLE LED'S, OR CONVENTIONAL INCANDESCENT BULBS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524401July 11, 2013
FUEL/PROPULSION SYSTEM, POWER TRAIN, ENGINE
I HAD JUST PULLED OUT OF MY DRIVEWAY THIS MORNING AND BEGAN TO ACCELERATE, UP TO ABOUT 20 MPH, WHEN ALL OF A SUDDEN I LOST TOTAL POWER. I LOOKED DOWN AT THE DASH WHILE STEERING THE VEHICLE OVER TO THE SIDE OF THE STREET, AND NOTICED THE "WRENCH" LIGHT WAS LIT UP. I IMMEDIATELY SHUT THE CAR OFF, AND GOT OUT MY MANUAL. THE MANUAL SAID THE LIGHT INDICATED A TRANSMISSION/POWER TRAIN/AWD ISSUE. I THOUGHT I WOULD ATTEMPT TO START THE CAR AGAIN, AND SEE WHAT IT WOULD DO. I RESTARTED THE VEHICLE, AND THE WRENCH LIGHT WAS NO LONGER WENT, AND I HAD POWER WHEN I PUT IT IN GEAR. I TOOK MY CHANCES, AND WENT AHEAD AND DROVE IT WORK, HOPING IT WAS JUST A FLUKE, BUT DECIDED I WOULD INVESTIGATE TO SEE IF OTHERS HAD EXPERIENCED THE SAME ISSUE. I CAME ACROSS THE ENTIRE LISTING OF OTHERS WHO WERE EXPERIENCING THIS ISSUE SO THOUGHT I BETTER IMMEDIATELY GET IT TO THE DEALER AND PUT ON DIAGNOSTICS. I EXPLAINED TO THEM WHAT I THOUGHT THE ISSUE MIGHT BE, THE THROTTLE BODY PROBLEM I HAD READ ABOUT. THEY PUT IT ON DIAGNOSTICS, BUT THE ONLY CODE WHICH CAME UP WAS A P0456, SAYING I NEEDED TO REPLACE A VALVE--THIS CODE IS INDICATED BY THE "SERVICE ENGINE" LIGHT, AND NOT THE "WRENCH". HE SAID THEY COULD FIND NO CODES FOR THE "WRENCH" LIGHT. I TOLD HIM THAT WAS STRANGE, BECAUSE THE WRENCH LIGHT CAME ON WHEN I LOST POWER. HE TOLD ME THE P0456 COULD MAKE THE CAR HAVE THE SAME TYPES OF ISSUES. I TOLD HIM I HAD BEEN DRIVING WITH THE P0456 CODE FOR AN EXTENDED PERIOD OF TIME, AND IT HAD NEVER AFFECTED THE PERFORMANCE OF THE VEHICLE, SO I DIDN'T UNDERSTAND WHY IT WOULD DO IT NOW. I FEEL LIKE THIS IS THE SAME TYPE OF ISSUES OTHERS ARE EXPERIENCING, BUT THE SERVICE MANAGER TOLD ME PREVIOUSLY WHEN THEY SAW THE THROTTLE BODY ISSUE, THERE WAS ALWAYS A CODE. NOT SURE WHY THERE IS NO CODE SHOWING UP, BUT THAT ALSO SEEMS TO BE COMMON. GUESS I WILL TAKE MY CHANCES DRIVING AT THIS POINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524069July 10, 2013
EQUIPMENT, EXTERIOR LIGHTING
I'M 86 YRS OLD AND PURCHASED A 2010 MERCURY MILAN IN FEB.2013. THIS WAS A DEALER DEMO CAR WITH 13000 MILES ON IT. 2 MONTHS LATER SOMEONE WHO WAS FOLLOWING ME AT NIGHT PULLED ME OVER TO TELL ME MY BRAKE LIGHTS DIDN'T WORK. I DID SOME INVESTIGATIONS ON LINE AND FOUND OUT THAT MODEL OF CAR HAS MANY PROBLEMS WITH THE BRAKE LIGHTS NOT WORKING WHEN THE HEAD LIGHTS ARE ON. THEY WORK WHEN HEADLIGHTS ARE OFF. FORD WOULD NOT CORRECT THIS PROBLEM AND I HAD TO PAY $1000.00 FOR REPAIRS. AS I SEEN ONLINE IM NOT THE ONLY ONE WITH THIS PROBLEM, THERE ARE MANY OTHERS. I FEEL FORD IS WAITING FOR SOMEONE TO BE KILLED BEFORE THEY'LL DO ANYTHING ABOUT THIS PROBLEM! I WAS VERY FORTUNATE NOT TO BE HURT DO TO THEIR FAULTY EQUIPMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524235July 10, 2013
ENGINE, VEHICLE SPEED CONTROL
JUST DRIVING AND ENGINE CUTS OFF DUE TO BAD THROTTLE BODY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523889July 9, 2013
ENGINE
TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED WHILE DRIVING 45 MPH THE ENGINE LIGHT ILLUMINATED AND THE VEHICLE BEGAN TO DECELERATE INDEPENDENTLY. THE VEHICLE WAS TURNED OFF AND RESTARTED SEVERAL MINUTES LATER AND BEGAN TO OPERATE AS DESIGNED; HOWEVER, THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523885July 9, 2013
VEHICLE SPEED CONTROL
WHILE TRAVELING AT APPROX.70 MPH ON THE HIGHWAY THE VEHICLE, A 2010 MERCURY MILAN PREMIER, LOST ABILITY TO ACCELERATE. WHILE VEHICLE WAS IDLING AT 1000RPM THERE WAS NO ACCELERATION AT THE GAS PEDAL. VEHICLE PULLED TO SIDE OF ROAD, PLACED IN PARK AND RESTARTED. THIS CONDITION HAPPENED ELEVEN TIMES ON A 22 MILE COMMUTE FROM WORK. APPROXIMATELY EVERY EIGHT MINUTES. AS TRAFFIC WAS VERY HEAVY THIS WAS A VERY DANGEROUS SITUATION. VEHICLE HAS JUST OVER 36000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523913July 9, 2013
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
COMMUTING HOME FROM WORK THE GAS PEDAL BECAME UNRESPONSIVE, THE ENTIRE BEGAN RUNNING VERY ROUGH, AND THE RED WRENCH SYMBOL ILLUMINATED ON MY DRIVERS DISPLAY. COASTED TO A SAFE SPOT TO PULL OFF, TURNED OFF THE CAR LET IT SIT FOR A MINUTE OR TWO, RESTARTED THE CAR, THE DISPLAY WAS CLEAR, GAS PEDAL RESPONSE WAS GOOD, AND ENGINE SOUNDED NORMAL. DROVE HOME WITHOUT FURTHER INCIDENT. FOUR DAYS LATER A SIMILAR INCIDENT, CONTACTED MY FORD GARAGE, DESCRIBED THE PROBLEM AND MADE AN APPOINTMENT FOR A DIAGNOSTIC. DIAGNOSTIC CAME BACK WITH THE THROTTLE BODY DIAGNOSIS, THE PARTS ARE ON BACK ORDER WITH NO ESTIMATED RECEIVING DATE. WILL COST JUST UNDER $500 TO REPAIR, 3 MONTHS OUT OF BUMPER TO BUMPER COVERAGE, JUST UNDER 27K ON THE CAR. NOT COVERED UNDER THE EXTENDED POWER TRAIN COVERAGE BECAUSE IT IS A SENSOR/ ELECTRICAL PROBLEM. I AM 7TH OR 8TH IN LINE FOR THE PART WHEN IT BECOMES AVAILABLE AT MY LOCAL DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523938July 9, 2013
ENGINE, VEHICLE SPEED CONTROL
I WAS DRIVING TO WORK WITH THE CRUISE CONTROL SET AT 55MPH. THE CAR SUDDENLY LOST POWER AND THROTTLE RESPONSE. THERE WAS A WRENCH WARNING LIGHT LIT UP ON THE INSTRUMENT PANEL. HAD NO CHOICE BUT TO PULL THE CAR OVER TO THE SHOULDER. I TURNED OFF THE CAR AND RESTARTED IT. THE WRENCH LIGHT DISAPPEARED AND I HAD THROTTLE RESPONSE. I DROVE IT 3 MORE MILES DOWN THE HIGHWAY AND THE CAR DID IT AGAIN. I PULLED TO AN OFF RAMP AND TOOK THE CAR BY CITY STREETS BACK HOME. I LATER TOOK THE CAR TO MY FATHERS SHOP WHERE THEY HOOKED UP A HANDHELD 'SCANNER' TO IT AND WAS UNABLE TO PULL THE WRENCH LIGHT CODE. I TOOLED THE CAR BACK HOME AND PARKED IT AND STARTED DRIVING MY TRUCK. I HAD MY MECHANIC BUDDY BRING HIS MAC TOOL SCANNER TO MY HOUSE AND WE HOOKED IT TO THE CAR AND HE WAS UNABLE TO PULL THE CODE. SO WE DROVE THE CAR WITH THE SCANNER HOOKED UP AND WAITED FOR THE CAR TO ACT UP AGAIN. IT ACTED UP AGAIN ON THE HIGHWAY. WE PULLED OVER AND GOT A CODE SAYING THE "TAC IS STUCK OPEN". I BELIEVE IT TO BE A BAD THROTTLE BODY ASSEMBLY. I RESEARCHED THIS ON GOOGLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523967July 9, 2013
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
WHILE DRIVING AT 50-60 MPH THE CAR WOULD START TO SLOW AND THEN THERE WOULD BE NO THROTTLE RESPONSE, THIS HAPPENED 4 TIMES IN 40 MILES, AND LUCKILY I WAS ABLE TO PULL OF THE ROAD WITH NO PROBLEMS. AFTER THE CAR SAT FOR 5-10 MINUTES I WAS ABLE TO GET IT GOING AND THEN ABOUT 10 MILES LATER IT WOULD HAPPEN AGAIN. GOT IT TO A FORD DEALER AND FOUND OUT IT IS A BAD THROTTLE BODY. THIS PART IS ON NATIONAL BACK ORDER WITH NO IDEA WHEN AVAILABLE. HAD TO RENT A CAR TO GET HOME THAT DAY AT A COST OF $200. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523616July 8, 2013
ENGINE, VEHICLE SPEED CONTROL
ENGINE INTERMITTENTLY FAILS TO ACCELERATE WHEN DEPRESSING ACCELERATOR, THREW ENGINE CODE P2111. THIS PROBLEM APPEARS TO BE TEMPORARILY CORRECTED BY TURNING CAR OFF, THEN BACK ON. THIS INCIDENT HAS OCCURRED AT BOTH HIGH SPEEDS & AROUND TOWN DRIVING. ALSO NOTED THAT THE DAYS OF OCCURRENCE, THE OUTSIDE TEMPERATURE WAS OVER 90 DEGREES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523675July 8, 2013
FUEL/PROPULSION SYSTEM
SEVERAL INCIDENTS WITHIN A 10 DAY PERIOD WHERE THE CARE WOULD JUST DIE WHILE DRIVING. LAST INCIDENT TOOK PLACE WHILE ON THE HIGHWAY. THE CAR JUST ALL OF A SUDDEN DIES AND LOOSES POWER STEERING AND CONTROL. CAR HAS TO BE COASTED TO A STOP THEN WILL RESTART. THIS IS MY WIFE'S CAR AND MY DAUGHTER AND HER WERE ON THEIR WAY TO A PRACTICE WHEN THE LAST INCIDENT TOOK PLACE. INITIALLY I THOUGHT IT MIGHT BE BAD FUEL. I TOOK IT TO THE FORD DEALER WHO SAID THIS WAS NOT COVERED UNDER WARRANTY AND SAID THE REPLACEMENT FOR THE THROTTLE BODY AND VAPOR MANAGEMENT WOULD COST APPROX $800.00. LOOKING AT ARTICLES POSTED THIS IS A COMMON PROBLEM AND SHOULD HAVE BEEN RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523696July 8, 2013
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
DRIVING ON FREEWAY WHEN VEHICLE ACCELERATION BECAME UNRESPONSIVE. PULLED OVER TO THE SIDE OF THE FREEWAY AND COULD TELL ENGINE WAS STILL RUNNING BUT NOT WELL. TURNED VEHICLE OF USING THE KEY AND RESTARTED THE ENGINE. IT WAS A LITTLE HESITANT TO START - IT TOOK 5-6 SECONDS OF THE KEY BEING TURNED FOR IT TO START BUT HAD NO PROBLEMS AFTER UNTIL THE NEXT OCCURRENCE. THIS OCCURRED AROUND 5-6 TIMES UNTIL I COULD GET IT TO THE DEALERSHIP WITH NO REGARD FOR SPEED/ROAD CONDITIONS/DRIVING CONDITIONS. ONE MOMENT IT WAS FINE THE NEXT IT HAD NO ACCELERATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523706July 8, 2013
ENGINE
THE VEHICLE STALLS AND REQUIRES PULLING OVER TO THE SIDE OF THE ROAD. IT SPUTTERS UNTIL TURNED OFF. THEN WILL RESUME TRAVEL AFTER RESTARTING. THIS HAPPENED ON MULTIPLE OCCASIONS IN AN INTERSECTION, ON AN OFF RAMP, ON A BUSY CITY STREET. THE DEALERSHIP INITIALLY SAID THEY DIDN'T KNOW WHAT THE CAUSE WAS AND THAT I SHOULD CONTINUE DRIVING AND SEE IF IT HAPPENED AGAIN. ON JULY 7TH, DURING A SINGLE DRIVE HOME, THE CAR SHUT DOWN EVERY COUPLE OF MINUTES AND REQUIRED MY FAMILY & I PULL OVER. WE WERE ON THE SIDE OF THE ROAD MANY TIMES ON A BUSY HIGHWAY, WINDY BACK ROADS--VERY SCARY NOT KNOWING WHEN THE CAR WOULD FAIL, HOW FAST CARS BEHIND US WERE TRAVELING, WHETHER OR NOT CARS WOULD SEE US COMING AROUND A TURN... NOW THEY TELL ME THE PART NEEDED IS ON BACK ORDER BECAUSE OF THE NUMBER OF SIMILAR PROBLEMS AND THEY DON'T KNOW WHEN THE PART WILL BE IN. THE CAR IS WAY TOO DANGEROUS TO DRIVE AT THIS POINT SO I AM FORCED TO PAY FOR A RENTAL CAR UNTIL THE PART COMES IN. HOPING FOR A RECALL! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523778July 8, 2013
FUEL/PROPULSION SYSTEM, ENGINE
THE FIRST TIME THIS PROBLEM OCCURRED WAS AT A STOP SIGN. THE CAR ENGINE IDLE BECAME ERRATIC, THE ENGINE LIGHT CAME ON, AND WHEN I TRIED TO PULL AWAY FROM THE STOP SIGN THE CAR WOULD NOT RESPOND TO THE ACCELERATOR. PULLED TO SIDE OF ROAD AND TURNED OFF THE ENGINE, WAITED APPROXIMATELY 2 MINUTES AND THEN RESTARTED. THE ENGINE RAN FINE. THE SECOND TIME THIS PROBLEM OCCURRED I WAS DRIVING AT 40 MPH. THE CAR ENGINE SPEED BECAME ERRATIC, THEN THE CAR LOST POWER AND WOULD NOT RESPOND TO THE ACCELERATOR. PULLED TO THE SIDE OF THE ROAD AND TURNED OFF THE ENGINE, WAITED APPROXIMATELY 2 MINUTES, AND THEN RESTARTED. THE ENGINE RAN FINE. TOOK THE CAR TO MY MECHANIC WHO READ THE ENGINE CODES AND TOLD ME I NEED A THROTTLE BODY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523436July 6, 2013
VEHICLE SPEED CONTROL
I WAS TRAVELING ON A HIGHWAY 6-29 GOING 65MPH THEN THE CHECK ENGINE LIGHT CAME ON, ENGINE LOST POWER, AND I WAS UNABLE TO ACCELERATE. I COASTED TO THE SIDE OF THE HIGHWAY AND STOPPED. AFTER 20 SECONDS I RESTARTED THE CAR AND WAS ABLE TO GET WITHIN ONE MILE OF MY HOME BEFORE IT HAPPENED AGAIN. ON 6-30 I DROPPED THE CAR OFF AT THE DEALERSHIP AND ON THE WAY TO THE DEALERSHIP, IT HAPPENED AGAIN. THIS TIME I WAS ON A BUSIER HIGHWAY AND I ALMOST CAUSED AN ACCIDENT WHILE TRYING TO GET TO THE SIDE OF THE HIGHWAY EVENTHOUGH I HAD MY FOUR WAY FLASHERS ON. FORD HAS A BACK ORDER OF THE THROTTLE HOUSING THAT HAS TO BE REPLACED AND IT WILL TAKE TWO WEEKS TO GET THE NEW PART. MY CAR IS UNSAFE TO DRIVE BUT THE DEALERSHIP AND FORD WILL NOT AUTHORIZE A LOANER OR RENT WITHOUT ME PAYING FULL PRICE FOR ONE. WE HAVE A SECOND VEHICLE SO IT WAS NOT THAT BIG OF A DEAL BUT IF WE DIDN'T HAVE A SECOND VEHICLE WE WOULD HAVE HAD TO DRIVE THE CAR WITH THIS SAFETY ISSUE OR RENT A CAR AT FULL COST WITH NO ASSISTANCE FROM FORD. FORD IS MAKING A NEW THROTTLE HOUSING AND NOT USING THE OLD FAULTY PART. THIS IS CAUSING THE DELAY IN HAVING PARTS TO FIX THIS ISSUE. FORD KNOWS OF THE PROBLEM BUT HAS NOT ISSUED A RECALL AND ALL THE COST FALLS ON THE OWNER OF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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