Mercedes-Benz E-Class Complaints

3,253 consumer complaints on file.

#11176488February 12, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF KANSAS CITY (13851 MADISON AVE, KANSAS CITY, MO 64145, (816) 943-7000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *DT*JB *DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176193February 11, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF NASHVILLE (630 BAKERS BRIDGE AVE, FRANKLIN, TN 37067, (800) 770-5582) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176081February 10, 2019
AIR BAGS
TO CHECK TAKATA RECALL FOR ABOVE MENTIONED VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175773February 8, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF BEVERLY HILLS AT (310) 659-2980 (LOCATED AT 9250 BEVERLY BLVD, BEVERLY HILLS, CA 90210) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175141February 8, 2019
ELECTRICAL SYSTEM
SPEAKER IN RIGHT REAR DOOR HAS MELTED FOR THE SECOND TIME IN 5 MONTHS, CREATING A BURNING ODOR IN VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175184February 8, 2019
SEAT BELTS:PRETENSIONER, AIR BAGS, SEAT BELTS
THE CAR DOES NOT DETECT A PROPERLY FASTENED SEATBELT SOMETIMES AND THE SEATBELT WILL NOT ADJUST AUTOMATICALLY EVEN WHEN PROPERLY FASTENED. INTERMITTENT ISSUE. LOOKS LIKE OTHER MODELS HAVE HAD RECALLS RELATED TO SIMILAR COMPLAINTS. HTTPS://WWW.CONSUMERAFFAIRS.COM/NEWS/MERCEDES-BENZ-VEHICLES-WITH-SEATBELT-ISSUE-RECALLED-121018.HTML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175189February 8, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF SOUTH CHARLOTTE (950 N POLK ST, PINEVILLE, NC 28134, (704) 837-7955) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. *DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174983February 7, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FLETCHER JONES MOTOR CARS (3300 JAMBOREE ROAD, NEWPORT BEACH, CALIFORNIA 92660, (855) 980-2099) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174776February 6, 2019
AIR BAGS
TAKATA RECALL. I RECEIVED A LETTER IN MARCH 2017 INFORMING ME OF RECALL ON THE TAKATA AIRBAG. TO DATE NOTHING HAS BEEN DONE TO CORRECT THIS DEFECT. I AM CONCERNED OF MY SAFETY AND MY PASSENGERS. WHEN WILL THIS SITUATION BE CORRECTED? MARCH 2019 WILL BE 2 YEARS SINCE I RECEIVED THIS NOTIFICATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174878February 6, 2019
SEAT BELTS
MY CAR SPAT THE SEATBELT OUT, THE ENTIRE SEATBELT WAS THROWN OUT WHILE VEHICLE WAS IN MOTION ABOUT 40-50MPH. IT HAPPEN ON A STATE ROUTE. THIS HAPPEN ONCE ON 11/27/18 AND TODAY AGAIN THE DATE OF THIS REPORT. WILL TAKE IT TO DEALER FOR DUCUMENTATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174494February 5, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V000000 (AIR BAGS) AND 17V017000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF NORTH PALM BEACH AT 561-848-2900 (LOCATED AT 9275 FL A1AALT, NORTH PALM BEACH, FL 33403) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172813January 29, 2019
POWER TRAIN
VIBRATION WHEN CORNERING ALSO AT CERTAIN SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172794January 29, 2019
POWER TRAIN
REAR DIFFERENTIAL NOISE DIAGNOSED AS FAILING PINION GEAR. THIS CAR HAS BEEN DRIVEN CAREFULLY. THE MILAGE IS 63,000. REAR DIFFERENTIAL PROBLEMS APPEAR IN VARIOUS FORUMS AND MAY OCCUR MORE COMMONLY THAN IS CURRENTLY KNOWN BY THE NHTSA. SIMILAR/SAME MAY ALSO BE OCCURRING IN CHRYSLER PRODUCTS. THE REAR DIFFERENTIAL WILL NEED A REBUILD OR REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171699January 23, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO COMPLETE THE REPAIRS. MERCEDES-BENZ OF ARCADIA (101 N SANTA ANITA AVE, ARCADIA, CA 91006) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171517January 22, 2019
LANE DEPARTURE: LANE KEEP: AUTOMATIC STEERING, STEERING
AUTOMATIC STEERING FOLLOWED RANDOM STRIPE ON I 20 MAKING THE CAR LUNG TO THE LEFT LANE AND ALMOST GOING INTO THE MEDIAN IWAS WAS GOING 75 IN RAIN COULD HAVE WRECKED IF I DID NOT CORRECT IN SECONDS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170456January 16, 2019
FUEL/PROPULSION SYSTEM
STRONG FUEL SMELL AFTER FILL UP. FUEL LEAKING ON TO TOP OF TANK AND VAPORS ENTERING CABIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170228January 15, 2019
AIR BAGS
TAKATA RECALL ALREADY 2019 WHEN WILL WE REPLACE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170243January 15, 2019
AIR BAGS
TAKATA AIRBAG RECALL I RECEIVED THE FIRST LETTER IN THE MAIL ON MAY, 2016 EXPLAINING TO ME THAT ALL MERCEDES-BENS 2005 ' 2014 WHERE PART OF THE TAKATA AIRBAG RECALL AND MERCEDES WOULD BE WORKING WITH THE NHTSA TO REMEDY THE PROBLEM. ALSO, THEY TOLD ME ANOTHER LETTER WOULD ARRIVE NOTIFYING ME I COULD BRING MY VEHICLE TO MY LOCAL DEALERSHIP. A FEW MONTH LATER L RECEIVED A POSTCARD TELLING ME TO GO ON THE INTERNET TO UPDATE MY INFORMATION. THEN A YEAR AND A HALF LATER ON DECEMBER, 2017 I RECEIVED THE SECOND LETTER TELLING ME MY VEHICLE IS PART OF PRIORITY GROUP 4 AND REPLACEMENT PARTS WON'T BE AVAILABLE UNTIL MARCH 31, 2018. ON JANUARY, 2018 I RECEIVE THE THIRD LETTER TELLING ME MY VEHICLE IS NOW BEING MOVED TO PRIORITY GROUP 6 AND REPLACEMENT PARTS WON'T BE AVAILABLE UNTIL SEPTEMBER 30, 2018. ON JANUARY, 2019 A YEAR SINCE I RECEIVED THE LAST LETTER I WENT ON TO HTTPS://WWW.MBUSA.COM/RECALL AND I PUT IN MY INFORMATION AND THE WEBSITE TOLD ME THE PART AVAILABILITY IS EXPECTED FOR JULY, 2019. I FEEL MERCEDES DOESN'T WANT TO ACTUALLY FIX THE PROBLEM SINCE THEY STILL HAVE TO PAY THEIR EMPLOYEES TIME AND LABOR FOR A JOB THAT IS FREE. IN ADDITION, I'M AFRAID TO LET ANYONE ELSE DRIVE MY VEHICLE SINCE I FEEL UNSAFE DRIVING THE VEHICLE MYSELF. ALSO, MY GRANDSON HAD THIS SAME PROBLEM WITH HIS TOYOTA RAV-4 2004 HE GOT THE LETTER IN THE MAIL CALLED A LOCAL DEALERSHIP; THEY IMMEDIATELY SET HIM UP WITH AN APPOINTMENT BECAUSE THE LADY ON THE PHONE SAID IT HAD TO BE DONE ASAP. THAT WEEKEND MY GRANDSON BROUGHT HIS VEHICLE IN AND THEY FIXED IT WITHIN A COUPLE OF HOURS. ALMOST THREE YEARS LATER FEBRUARY 9, 2016 ' JANUARY 15, 2019 MERCEDES STILL HASN'T FIXED MY AIRBAG AND I FEEL THEY ARE TREATING MY SITUATION AS NO BIG DEAL. LASTLY, IF MERCEDES NEVER FIXES THE AIRBAG I MIGHT NOT BE ABLE TO EVER SELL MY VEHICLE WHEN THE TIME COMES SINCE I STILL HAVE THE FAULTY TAKATA AIRBAG INSTALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11169964January 14, 2019
SUSPENSION
CAR SUSPENSION WON'T RIDE UP AND DAYS CAR IS TOO LOW PULL OVER ' MALFUNCTION' APPEARS AFTER CAR TRIES RIDING AND FAILS SEEMS TO ONLY HAPPEN WHEN IT'S VERY COLD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170016January 14, 2019
ELECTRICAL SYSTEM, SEATS
SEAT HEATER IN DRIVER'S SEAT BACK OVERHEATED, RESULTING IN A BURN THROUGH THE SEAT AND CAUGHT THE DRIVER'S CLOTHING ON FIRE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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