Mercedes-Benz E-Class Complaints

3,253 consumer complaints on file.

#11195798April 12, 2019
AIR BAGS
I RECEIVED NOTICE THAT THERE IS A RECALL FOR MY PASSENGER SIDE AIRBAG APPROXIMATELY ONE YEAR AGO. I HAVE BEEN CHECKING WITH MULTIPLE DEALER LOCATIONS AND THE PARTS ARE STILL NOT AVAILABLE. PLEASE ADVISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195835April 12, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ E550. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF FT. PIERCE (4500 S US-1, FORT PIERCE, FL 34982, (772) 617-0819) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195590April 11, 2019
AIR BAGS
TAKATA RECALL. I HAVE BEEN WAITING MONTHS FOR A FIX TO THIS RECAL PROBLEM. WHAT IS TAKING SO LONG FOR THEM TO COME UP WITH A SOLUTION. I AM STARTING TO GET VERY WORRIED ABOUT THE SAFETY OF MY PASSENGERS AND MYSELF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195654April 11, 2019
SUSPENSION
"CAR TOO LOW" WARNING CAME ON WHEN I GOT IN MY CAR AND DROVE ABOUT A BLOCK; I PULLED OVER, LOOKED AROUND THE ENTIRE CAR AND THEN GOT BACK INTO MY CAR; THE 'CAR TOO LOW' WARNING HAD DISAPPEARED; THE NEXT MORNING I NOTICED THAT THE RIGHT FRONT TIRE WAS ALMOST TOUCHING THE FENDER; I CONTACTED A LOCAL FOREIGN CAR REPAIR SHOP AND WAS INFORMED THAT THE SUSPENSION HAD FAILED AND THAT BOTH SHOCKS (WHICH I WAS TOLD HAD AIR BAGS) NEEDED TO BE REPLACED; I HAVE NOT DRIVEN THIS CAR 500 MILES SINCE I PURCHASED IT THE 1ST OF FEBRUARY OF THIS YEAR (2019) BUT NOW SINCE THIS HAS HAPPENED AND WITH RESEARCH THIS SEEMS TO BE A PROBLEM WITH THE MERCEDES CAR; IF I HAD KNOWN I WOULD NOT HAVE PURCHASED IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195320April 10, 2019
FUEL/PROPULSION SYSTEM
FUEL SMELLS AND LEAKS SIMILAR TO EARLIER MODELS. MERCEDES CLAIMS THIS TO BE NORMAL IF THE TANK IS OVERFILLED WHEN I CALLED BUT DON'T REMEMBER THE NAME OF THE PERSON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194992April 9, 2019
AIR BAGS
TAKATA RECALL I DO NOT FEEL SAFE DRIVING MY CAR AND WANT THE DEALERSHIP TO GIVE ME A LOANER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195040April 9, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ E400. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF EDISON (LOCATED AT 910 US-1, EDISON, NJ 08817, (732) 549-6600) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THE PART WOULD BECOME AVAILABLE IN MAY OF 2020. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195266April 9, 2019
ENGINE
I HAVE SHOWN THE CAR TO DEALER AND THEY SAY I HAVE PPAY $4000 FOR REPALCEMENT OF CHAIN TENSIONER. THE SAME TIME FOR SECOND OPENION I SHOWED THE CAR TO ANOTHER EXPERT, THEY SAY THAT IF THE TENSIONER WAS BAD ENGINE LIGHT WILL APEAR AND CAR WILL NOT RUN. THE CAR DOES HAVE 100000 MILES POWER TRAIN WARRANTY AND MY CAR SERVICES AT DEALERSHIP SINCE I BOUGHT IT.WHEN I START THE VEHICLE IT SOUND LIKE SOME PARTS SOUND HITTING BODY OF ENGINE. ALSO THEY SAY THAT THIS CAR COME WITH HYDROLIC PUMP PUSHES OIL TO TOP OF ENGINE MAY BE THE PROBLEM. BUT THEY WANT TO CHARGE ME $4000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194674April 8, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E550. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF SAN FRANCISCO (500 8TH ST, SAN FRANCISCO, CA 94103, (415) 673-2000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. AIR BAG REPLACED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193921April 4, 2019
AIR BAGS
TAKATA RECALL. RECEIVED A RECALL LETTER FROM MB IN FEBRUARY 2018 REGARDING THIS "SAFETY RECALL". AS OF TODAY NO ACTION HAS BEEN TAKEN AND THEY ARE REPORTING A REMEDY IS NOT AVAILABLE. HOW DANGEROUS IS THIS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193923April 4, 2019
FUEL/PROPULSION SYSTEM
STRONG GAS ODOR AROUND AND INSIDE THE CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191891April 3, 2019
AIR BAGS
2011 MERCEDES BENZ. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD *TR *JS *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193378April 2, 2019
AIR BAGS
TL* THE CONTACT OWNED A 2014 MERCEDES-BENZ E350. WHILE DRIVING LOW SPEEDS, THE CONTACT'S VEHICLE WAS T-BONED ON THE DRIVER'S SIDE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOTALED AND TOWED FROM THE SCENE. THE CONTACT AND PASSENGER SUFFERED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED. THE DEALER AND MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 49,000 *BF ... CONSUMER STATED SEAT BELT DID NOT TIGHTEN DRIVING THE IMPACT. DRIVER RECEIVED HEAD INJURY AND BROKEN BONE IN HER LEFT HAND DUE TO FAILURE OF AIRBAGS. DRIVER WENT THE EMERGENCY ROOM. *JB *DT *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11193385April 2, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ E550. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF DENVER (940 S COLORADO BLVD, DENVER, CO 80246, (303) 953-4581) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192395March 29, 2019
STRUCTURE:BODY, SERVICE BRAKES
ROOF SPOILER DETACHED AFTER BEING REPLACED NUMEROUS TIMES AND SAID TO BE FIXED BY MERCEDES BENZ DEALERSHIP. BRAKES VIBRATED FOR THE LIFE OF THE CAR WHEN NEW, REPORTED ISSUE 3 TIMES UNTIL FULLY WRAPPED ON FOURTH TIME VISITING SERVICE CENTER. DEALERSHIP DENIES FIX EVEN THOUGH PREVIOUSLY REPORTED. DEALERSHIP DOES NOT TAKE RESPONSIBILITY FOR MISDIAGNOSES AND MANUFACTURE DEFECT. VERY DANGEROUS TO HAVE FAILING BRAKES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192423March 29, 2019
FORWARD COLLISION AVOIDANCE, VEHICLE SPEED CONTROL
THE VEHICLE WAS IN MOTION TRAVELING AT 35 MPH AND CONTROLLED BY ADAPTIVE CRUISE CONTROL SET AT 35 MPH. THE TIME WAS 12:40 PM ET ON 29 MARCH 2019. SEEMINGLY THE CAR WENT INTO CRASH PREVENTION MODE BY TIGHTENING THE SEAT BELT AND EXECUTING A MAXIMUM FORCE BRAKING STOP. THE TIRES SQUEALED. MY CHEST WAS SORE WHERE THE SEAT BELT RETRACTED WITH FORCE. APPROXIMATE LOCATION: SOUTHBOUND ON LANDMARK DR. NEAR ASHCROFT CT. CLEARWATER, FL 33761. LANDMARK DR. IS A RESIDENTIAL TWO LANE ROAD RUNNING NORTH-SOUTH WITH DUAL YELLOW PAINTED CENTER MARKING. ROAD IS STRAIGHT AND FLAT FOR APPROXIMATELY .2 MILE IN EACH DIRECTION. THERE WERE NO OTHER VEHICLES, PEDESTRIANS OR ANIMALS WITHIN SIGHT IN EITHER DIRECTION. WEATHER WAS SUNNY AND DRY WITH THE TEMPERATURE NEAR 82F.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190772March 27, 2019
AIR BAGS
2014 MERCEDES-BENZ E350 . CONSUMER WRITES IN REGARD TO SAFETY RECALL NOTICE TO REPLACE PASSENGER SIDE AIRBAG MODULE. *AS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191558March 26, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V043000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF WESTMONT (200 EAST OGDEN AVENUE, WESTMONT, IL 60559, (630) 537-0313) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191292March 25, 2019
ENGINE, POWER TRAIN
AT ABOUT 87,000 MILES, THE CAR IS ESSENTIALLY USELESS BECAUSE OF A KNOWN DEFECT. THE BALANCE SHAFT, ENGINE INTAKE MANIFOLD AND TRANSMISSION CONDUCTOR PLATE NEED TO BE REPLACED. MERCEDES WILL NOT TAKE RESPONSIBILITY EVEN THOUGH THERE WAS A CLASS ACTION LAWSUIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190650March 22, 2019
AIR BAGS
TAKATA AIRBAG RECALL. RECEIVED A NOTICE FOR THE 2016 RECALL A FEW MONTHS BACK NOTING THE AIRBAGS WERE READY. TOOK THE CAR IN AND THE DEALERSHIP DIDN'T HAVE THEM NOTING THEY WERE ON BACK ORDER. THE DEALER HAD MY CAR FOR NEARLY TWO WEEKS, SO I WROTE OTHER DEALERSHIPS, WHICH NEVER RESPONDED. THIS RECALL IS NOW 3 YEARS OLD AND THERE HAD BEEN NO RESOLUTION AND IS UNEXCEPTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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