Mercedes-Benz E-Class Complaints

3,253 consumer complaints on file.

#10661080November 26, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 MERCEDES BENZ E350. THE CONTACT STATED THAT WHILE REFUELING, THE FUEL STARTED TO LEAK BACK OUT. ALSO, STRONG FUEL FUMES EMITTED AT THE REAR AND INSIDE THE VEHICLE REAR SEAT. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 144,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660590November 24, 2014
POWER TRAIN, SUSPENSION, ENGINE
I HAVE A 2014 MERCEDES BENZ E250 DIESEL, I COMPLAINED THAT THE ENGINE HESITATES WHEN TRYING TO ACCELERATE, I WAS TOLD THAT THE TRANS AND ENGINE HAS TO GET USED TO MY DRIVING HABITS,,,LOL....IT'S STILL DOING IT, ALSO THE SUSPENSION ON THE 2014 IS HORRIBLE U CAN FEEL EVERY BUMP, CRACK, POT HOLE, I TOOK IT BACK TO THE DEALER THEY SAID THERE IS NOTHING WRONG WITH THE SUSPENSION, I WAS DRIVING ON I-95 HIT A POT HOLE FOR THE COST OF THIS CAR AND THE BENZ REPUTATION, IT SOUND LIKE I CRASHED INTO A WALL AND ALMOST LOST CONTROL OF THE VEHICLE, IT FELT LIKE THE FRONT OF THE CAR FELL OFF I HAD A 2006 ECLASS, AND THE 2014 IS NOTHING LIKE IT, IT'S CHEAP, DRIVES LIKE A 50 YEAR OLD CAR, DON'T BUY IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660369November 23, 2014
FUEL/PROPULSION SYSTEM
I HAVE A 2004 MERCEDES BENZ E55 AMG ,I'M THE SECOND OWNER OF THE CAR BOUGHT IT ON DECEMBER 2012 WITH ODOMETER READING 118,000 DURING THAT TIME.I HARDLY USED THIS VEHICLE BECAUSE I HAVE COUPLE OF DAILY DRIVER CAR. COUPLE OF MONTH AGO I SMELLS A STRONG GAS SMELL INSIDE THE CAR AND ENGINE CHECK WAS ON. I WENT TO MY MECHANIC TO CHECK IT AND HE CANNOT FIND WHERE IS IT COMING FROM.SO I TOOK HOME MY CAR AND DIDN'T DRIVE IT FOR AWHILE. I ONLY USE IT OCCASIONALLY AND UNTIL THE SMELLS IS NO LONGER COMING. YESTERDAY , NOVEMBER 22,2014 , IUSED THE CAR FOR WORK AND EVERYTHING SEEMS NORMAL. ON MY WAY HOME I WENT TO FILL UP THE GAS FULL TANK ,WHEN I LOOK AT THE OTHER SIDE OF MY CAR ,FROM DRIVER SIDE REAR PASSENGER AREA ,I SAW A POOL OF GAS COMING FORM THAT AREA UNDERNEATH THE PASSENGER REAR SEAT AREA BUT COMING FROM THE METAL LID OF THE CAR.ITS KIND OF STRONG AND THE GASOLINE GUY NEED TO APPLY SOME CHEMICALS ON THE SURFACE OF THE TANK WHERE PARK MY CAR DURING FILL UPS. ITS KIND OF STRONG DRIPPED AND I DECIDED TO TOW IT TO MY MECHANIC ON MIDNIGHT. I DO NOT WANT TO DRIVE IT HOME BECAUSE IT MIGHT CATCH FIRE BECAUSE ITS NEAR THE EXHAUST UNDER THE PASSENGER REAR SEAT. I WENT ONLINE WHILE WAITING FOR THE TOWING TRUCK AND REALIZED THAT THERE IS A SIMILAR CASES LIKE THIS ON THIS MODEL,THERE IS A RECALL FOR THIS CAR AND IM NOT SURE IF THE ORIGINAL OWNER EXPERIENCE THIS BEFORE. WHAT KIND OF ASSISTANCE I CAN GET FROM YOUR AGENCY TO MAKE SURE THIS ISSUE IS TAKING CARE OF.ITS NOT VERY SAFE FOR ME TO USE THIS CAR WITH THIS CONDITIONS AND IM SURE MERCEDES BENZ WILL DO CHARGE ARM AND LEGS FOR THIS FAULTY DESIGN FOR THIS MODEL YEAR. PLEASE LET ME KNOW HOW TO HANDLE THIS PROBLEM AND HOW CAN I GET THIS FIX THROUGH RECALL ISSUES THAT NHTSA HAS ISSUED FOR THIS MODEL. LOOKING FORWARD TO HEAR FROM YOUR AGENCY .THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660137November 21, 2014
FUEL/PROPULSION SYSTEM
LEAKING FUEL TANK. VEHICLE IS EXCELLENT CONDITION, VERY WELL MAINTAINED, WITH ONLY 65,000 MILES. I TOOK MY CAR INTO THE MERCEDES DEALERSHIP FOR ITS REGULAR MAINTENANCE SERVICE. I HAD JUST FILLED THE GAS TANK PRIOR TO TAKING IT TO THE DEALERSHIP. THE TECHNICIAN NOTICED A STRONG GAS SMELL AROUND THE CAR. UPON INSPECTION, THE DEALER MECHANIC NOTED A LEAK IN THE TOP OF THE GAS TANK, AND RECOMMENDS REPLACING THE FUEL TANK. OTHER THAN THIS DEFECT, THE FUEL TANK IS IN GOOD PHYSICAL CONDITION. I CALLED A NUMBER OF LOCAL MERCEDES MECHANICS FOR PRICE COMPARISON AND THIS APPEARS TO BE A "KNOWN" PROBLEM WITH THIS MAKE AND MODEL. THE REPAIR IS APPROXIMATELY $2,000! DUE TO THE SAFETY ISSUE INVOLVED, I HAVE NO OTHER CHOICE BUT TO REPLACE THE FUEL TANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659844November 20, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 MERCEDES BENZ E350. THE CONTACT STATED THAT FUEL FUMES EMITTED INSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT FUEL RESERVOIR WAS CRACKED AND NEEDED TO BE REPLACE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THIS ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 121,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659473November 19, 2014
FUEL/PROPULSION SYSTEM
IN JANUARY, 2009, I PURCHASED A CERTIFIED USED MERCEDES BENZ E350 FROM A MERCEDES DEALER IN TUSCALOOSA, ALABAMA. AT THE TIME I PURCHASED MY VEHICLE IT HAD APPROXIMATELY 40,000 MILES ON THE ODOMETER. IN DECEMBER, 2012, I BEGAN TO NOTICE THE SMELL OF FUEL IN THE CABIN OF MY CAR. THE SMELL WAS OVERWHELMING AND INCREASED OVER TIME. AT THE TIME I FIRST NOTICED THE FUEL SMELL, MY VEHICLE HAD APPROXIMATELY 90,000 MILES ON THE ODOMETER AND THE VEHICLE WAS NO LONGER UNDER WARRANTY. I TOOK THE VEHICLE TO MY MERCEDES DEALER IN GEORGETOWN, TEXAS, AND WAS INFORMED OF THE FAULTY GAS SEAL AND WAS VERY SURPRISED WHEN THEY INFORMED ME THAT I HAD TO REPLACE THE SEAL, ENTIRE GAS TANK, AND GAS LINES. TO FIX THE PROBLEM, WHICH WAS NOW A SAFETY HAZARD AS WELL AS AN ENVIRONMENTAL HAZARD TO THE OCCUPANTS OF MY VEHICLE, I HAD TO PAY OVER $3,600 OUT OF POCKET TO HAVE THE REPAIR COMPLETED. THE REPAIR WAS COMPLETED IN AN AFTERNOON AND I HAVE HAD NO FURTHER ISSUES. MY COMPLAINT IS THAT THIS IS A KNOWN SAFETY HAZARD WITH THE MAKE/MODEL OF THIS CAR AND MERCEDES REFUSED TO FIX THIS KNOWN SAFETY ISSUE. WITHOUT FIXING THIS PROBLEM, THE CAR BECAME UNUSABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659179November 19, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2008 MERCEDES BENZ E350. WHEN THE CONTACT REFUELED THE VEHICLE AND PARKED IT INSIDE THE GARAGE, A FUEL ODOR WAS PRESENT. THE FAILURE OCCURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE FUEL PUMP AND SENSOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659379November 19, 2014
SEATS
SEAT HEATER IN BACK OF DRIVERS SEAT SHORTED AND SPARKED, SHOCKING DRIVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10658985November 18, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 MERCEDES BENZ E350. WHILE DRIVING APPROXIMATELY 35 MPH, FUEL FUMES EMITTED INTO THE VEHICLE. THE FAILURE RECURRED MULTIPLE TIMES AFTER THE FUEL TANK WAS FILLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 112,000. UPDATED 12/30/14*CN THE CONSUMER STATED THE FUEL PUMP WAS REPLACED, THE LOCATION OF THE FUEL PUMP WAS CLEANED TWICE, REPLACED FOAM INSULATION ON TOP THE TANK, THE ENTIRE REAR SEAT COMPONENT WAS REPLACED, AND THE FUEL TANK WAS REPLACED. THE VEHICLE WAS DEEMED UNSAFE TO DRIVE PER THE SERVICE TECH DUE TO THE GASOLINE SMELL. UPDATED 5/28/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10655349November 17, 2014
ENGINE
TICKING/ TAPPING NOISE FROM THE ENGINE BAY WHEN CAR IS EXCELERATING, ESPECIALLY WHEN GOING UPHILL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10655373November 17, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 MERCEDES BENZ E350. THE CONTACT STATED THAT FUEL WAS LEAKING FROM THE FUEL TANK SENDING UNIT, CAUSING FUEL FUMES TO BE EMITTED INTO THE VEHICLE. THE DEALER AND MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10658715November 17, 2014
FUEL/PROPULSION SYSTEM
FUEL TANK/SENDING UNITS ARE LEAKING BADLY ON TOP OF TANK AND SEEPING RAW FUEL AND HEAVY FUMES INTO PASSENGER COMPARTMENT. THIS IS A HORRIBLE SAFETY RISK AND I AM AWARE THAT THIS IS BECOMING A VERY COMMON ISSUE WITH THIS MODEL. I AM AFRAID TO DRIVE MY VEHICLE WITH SUCH A LARGE AMOUNT OF FUEL SOAKING INTO THE PASSENGER COMPARTMENT. I ALSO HAVE PHOTOS OF THE AFFECTED AREA IF USEFUL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10658736November 17, 2014
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
I SMELLED A GAS ORDER THAT WAS PROGRESSIVELY GETTING WORSE. I DECIDED TO PULL THE PASSENGER SEAT TO FOLLOW THE SMELL AND NOTICED A PUDDLE OF GAS ON TOP OF MY FUEL PUMP SENDING UNIT. I DECIDED TO PULL OUT THE UNIT AND NOTICED THE UNIT WAS DISCOLORED AROUND THE CONNECTOR TERMINALS. I BELIEVE THE TERMINAL MELTED THE SENDING UNIT CAUSING THE SENDING UNIT TO LEAK FUEL. I HAVE THIS IS A VERY COMMON PROBLEM WITH THESE CARS, PLEASE HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654775November 13, 2014
FUEL/PROPULSION SYSTEM
I FILLED MY TANK WITH GAS DROVE IT HOME AND PARKED IT IN MY GARAGE. LATER I WENT OUT TO THE GARAGE AND SMELLED A VERY STRONG ODOR OF GAS. I THOUGHT MY HUSBAND MIGHT HAVE LEFT A CONTAINER OF GAS IN THE GARAGE. A COUPLE OF DAYS LATER I WENT TO A FRIENDS HOME IN THE COUNTRY SIDE AND NOTICED AN INTENSE SMELL OF FUEL IN MY CAR. I THOUGHT SOMEHOW MAYBE MY HUSBAND TRANSPORTED GAS IN A CONTAINER IT THE INTERIOR OF THE CAR, BUT HE HAD NOT. I HAD TO CALL ROAD SIDE ASSISTANCE BECAUSE ON THE RETURN TRIP NOT ONLY WAS THE GAS SMELL MORE INTENSE, BUT I HAD A FLAT TIRE. IMMEDIATELY ROAD SIDE ASSISTANCE CAME CHANGED THE TIRE AND TOOK US HOME AND DROVE THE CAR TO THE MB DEALERSHIP. I PAID FOR A NEW TANK TO BE INSTALLED AND THEY PAID TO REMOVE THE PADDING AND LINER AND REPLACE IT FROM THE SEAT BEHIND THE TANK. FROM 2010 TO 2014 THREE MORE EVENTS OF FUEL SMELL IN AND OUT OF THE CAR AFTER FILLING THE TANK HAVE SINCE OCCURRED AND REQUIRED REPAIR. ONCE IT WAS SAID TO BE THE LINES OR INJECTION SYSTEM. AFTER THE LINES WERE REPAIRED THOUGH THE SMELL REMAINED AND THIS WAS SOLVED BY PLACING A NEW TANK AGAIN IN OCTOBER 2012. THE LATEST LEAK OCCURRED JUST AS THE FIRST, AND ON NOVEMBER 7, 2014 A NEW TANK HAS NOT BEEN PLACED YET. THE INTERIOR OF THE CAR IS INTOLERABLY CAUSTIC WITH GAS FUMES. I AM OUT OF WARRANTY AND AM DRIVING AN EXPLOSIVE TIME BOMB FILLED WITH CARCINOGENIC PETROLEUM. THESE CARS NEED A RECALL. I SEE I AM NOT THE ONLY TO SUBMIT A COMPLAINT FOR THIS DANGEROUS HAZARD. THE TANK FUEL LEAK FOR THE S CLASS AND E CLASS SPANNING 2003-2008 IS DISCUSSED ON MERCEDES BENZ FORUMS, AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654401November 12, 2014
FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING
GAS SMELL AT ALL TIMES. GREATER SMELL WHEN STORED . ENGINE LIGHT CAME ON. TOOK TO THE DEALER, CHARGED $4,000.00 TO REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654316November 12, 2014
FUEL/PROPULSION SYSTEM
VEHICLE HAS FUEL SMELL INSIDE AND OUT LIKE THERE IS A LEAK. ODOR WORST AFTER FILL UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653841November 10, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 MERCEDES BENZ E350. THE CONTACT STATED THAT GASOLINE FUEL FUMES EMITTED INSIDE AND AROUND THE EXTERIOR OF THE VEHICLE. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT FUEL WAS LEAKING OUT THE FUEL TANK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE TECHNICIAN DIAGNOSED THAT THE FUEL SENDER UNIT WAS LEAKING. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653835November 10, 2014
FUEL/PROPULSION SYSTEM
WHEN I PUT THE CAR IN THE GARAGE OVERNIGHT, THERE IS A STRONGE ODOR OF GAS ESCAPING. ENGINE LIGHT CONTINUED TO STAY ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653828November 10, 2014
FUEL/PROPULSION SYSTEM
TOPPED THE GAS TANK WITH GASOLINE ON 11/02/14, ONLY TO FIND THE SMELL OF GASOLINE INSIDE THE VEHICLE. LATER THAT SAME DAY MY WIFE AND KID NOTICED THE SMELL AS WELL AND THAT MADE IT A CONCERN FOR ME TO FIND THE PROBLEM. AFTER A SNIFF TEST, I LOCATED A STRONG GASOLINE SMELL EMITTING FROM UNDER THE REAR DRIVER SIDE SEAT. I DETACHED THE REAR SEAT CUSHION AND THE COVER PLATE THAT CONCEALS THE FUEL SENDER UNIT. WHEN I REMOVED THE COVER PLATE, GASOLINE WAS SITTING ATOP OF THE FUEL SENDER UNIT AND AROUND THE GAS TANK- FUEL SENDER CONNECTION AREA. AT THIS TIME THE SMELL OF GASOLINE WAS VERY STRONG AND WITH THE ELECTRICAL WIRES THAT FEED POWER TO THE FUEL PRESSURE SENSOR WHICH SITS ATOP/CONNECTED TO THE FUEL SENDER UNIT MAKES FOR A VERY EXPLOSIVE SITUATION. AFTER DRYING THE GASOLINE, I NOTICED A LARGE NUMBER OF SMALL HAIR LINE CRACKS ALL AROUND THE TOP OF THE FUEL SENDER UNIT. IN THE PROCESS OF PRICING FUEL SENDER UNIT FOR REPLACEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653970November 10, 2014
ENGINE
PO16, PO17 NEEDS TO REPLACE BALANCESHAFT TIMING CHAIN WILL COST 8-10K. ENGINE WILL FAIL IF NOT REPLACED . THERE IS A NOTICE ON THIS. CHECK ENGINE LIGHT STAYS ON. MERCEDES REFUSE TO PAY , COVER COST WHEN IT IS MANUFACTURER DEFECT. THE ENGINE SHOULD LAST LONGER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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