Mercedes-Benz E-Class Complaints

3,253 consumer complaints on file.

#10648685October 19, 2014
FUEL/PROPULSION SYSTEM
BEGAN TO NOTICE A SIGNIFICANT FUEL SMELL OUTSIDE THE REAR TIRE ON THE DRIVER'S SIDE OF THE VEHICLE. IT IS SO STRONG THAT WHEN IT IS ENCLOSED IN THE GARAGE, WE ARE AFRAID A PILOT LIGHT COULD IGNITE A FIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648574October 18, 2014
ENGINE
BALANCE SHAFT MANUFACTURING DEFECT CAUSES GEAR TEETH TO WEAR PREMATURELY. THIS IS A INTERNAL ENGINE COMPONENT. POOR MATERIALS CAUSED THE CAMSHAFT SPROCKET TEETH TO WEAR OUT ? THUS THIS IS A MANUFACTURING PROBLEM. INTERNAL ENGINE COMPONENTS LIKE BALANCE SHAFT SPROCKETS ARE MEANT TO LAST AT LEAST 150000 MILES ON MB CARS ? THUS THEY ARE DIFFICULT TO REPLACE & REPAIRS SO EXPENSIVE. SYMPTOM STARTS WITH CAMSHAFT POSITION RELATED CHECK ENGINE LIGHT - REPAIR COSTS $7000. THIS OCCURS FOR MANY MANY MANY CARS WITH THAT M272 ENGINE. THIS IS A ENVIRONMENTAL AND SAFETY HAZARD. MERCEDES SHOULD BE FORCED TO DO A RECALL. REF: HTTP://MBWORLD.ORG/FORUMS/E-CLASS-W211/442004-DREADED-M272-BALANCE-SHAFT.HTML REF: HTTP://MBWORLD.ORG/FORUMS/C-CLASS-W203/376585-P0016-P0017-CAMSHAFT-POSITION-SENSOR-LOCATION-PLEASE-HELP.HTML. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10645078October 16, 2014
FUEL/PROPULSION SYSTEM
THERE IS A STRONG SMELL OF GASOLINE IN THE INTERIOR OF MY E350. IT IS MY UNDERSTANDING THAT THIS HAS BEEN A PROBLEM WITH OTHER E350 CARS, 2007 MODEL YEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10645082October 16, 2014
POWER TRAIN
TRANSMISSION. IT IS MY UNDERSTANDING THAT THIS YEAR AND MODEL CAR HAS KNOWN TRANSMISSION PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644764October 15, 2014
AIR BAGS, VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
TL* THE CONTACT OWNS A 2011 MERCEDES BENZ E350A. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT CRASHED INTO A DEER AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE DRIVER'S SIDE REAR VIEW MIRROR THAT WAS DAMAGED DURING THE CRASH CAUSED THE AIR BAG WIRING TO MALFUNCTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10644708October 14, 2014
FUEL/PROPULSION SYSTEM
FUEL LEAKING FROM FUEL SENDING UNIT AND PUDDLING ON TOP OF TANK. MY WHOLE GARAGE IS FULL OF FUEL VAPOR! NOT TO MENTION IF IT CONTACTED A HOT PART ON THE CAR. I JUST FOUND OUT THIS IS A "KNOWN ISSUE". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644416October 14, 2014
FUEL/PROPULSION SYSTEM
AFTER FILLING CAR WITH GAS THERE IS A STRONG GASOLINE SMELL COMING FROM THE CAR. GOES AWAY AFTER DRIVING AND SOME OF THE GAS IS USED OUT OF THE TANK. CANNOT FIND ANY GAS LEAKING ON THE GROUND AROUND THE VEHICLE AND I DO NOT 'TOP OFF' THE TANK. I AM NO LONGER PARKING THE CAR IN THE GARAGE AS I AM CONCERNED ABOUT AN EXPLOSION AS THERE IS A GAS WATER HEATER IN THE GARAGE. SOMEWHERE IN THE SYSTEM THIS GAS IS LEAKING....AND IT'S NOT COMING OUT ON THE GROUND!!! SCARY *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644046October 14, 2014
AIR BAGS
LETTER FROM SENATOR WARNER ON BEHALF OF CONSTITUENT RE MERCEDES BENZ (ATTN: SHANE CLEM). *SMD THE CONSUMERS WIFE WAS INVOLVED IN AN ACCIDENT AND THE AIR BAG FAILED TO DEPLOY. HIS WIFE SUFFERED A SERIOUS HEAD INJURY. THE VEHICLE WAS DECLARED A LOSS. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10644137October 12, 2014
FUEL/PROPULSION SYSTEM
MASSIVE FUEL SMELL INSIDE CAR BECAME SICK FROM FUMES FEAR OF POSSIBLE EXPLOSION .STILL CANNOT DRIVE WITHOUT WINDOWS BEING OPEN..HAD TO PURCHASE NEW CAR AND PARK E350 AS UNDER THESE CONDITIONS CAR WAS UNDRIVEABLE POOLING FUEL IN BACK SEAT AREA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643949October 10, 2014
FUEL/PROPULSION SYSTEM
FUEL SMELL INSIDE CAR WE FOUND THAT TOP FUEL TANK HAS SEVERAL CRACKS AND FUEL LEAKS THROUGH THEM ,WE FIND OUT THAT IT HAPPENED TO LOT OF THAT CAR OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643970October 10, 2014
FUEL/PROPULSION SYSTEM
STRONG FUEL SMELL IN INSIDE (AND OUTSIDE) PARTICULARLY AFTER FILLING IT UP WITH GAS. FIND GASOLINE ON TOP OF FUEL SENDING UNIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643352October 8, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2005 MERCEDES BENZ E55. THE CONTACT STATED THAT THERE WAS A STRONG ODOR OF FUEL PRESENT INSIDE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 91,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641896October 7, 2014
FUEL/PROPULSION SYSTEM
PURCHASED PRE-OWNED CAR ON DATE ABOVE. AFTER FILLING GAS TANK FUMES ARE APPARENT INSIDE AND OUTSIDE VEHICLE. AFTER USING APPROX. 10%- 20% OF FUEL ODORS ARE GONE. SO I USUALLY FILL THE TANK ONLY PART WAY. THIS TEMPORARILY PREVENTS THE PROBLEM. WHEN FAMILY MEMBERS DRIVE THE CAR, THEY DO FORGET NOT TO FILL THE TANK ! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643211October 7, 2014
FUEL/PROPULSION SYSTEM
AFTER FILLING MY TANK, THE SMELL OF GASOLINE FUMES, OVERTAKE THE INSIDE OF THE CAR AND FUMES VAPORS OUTSIDE AND AROUND THE VEHICLE UNTIL THE GAS GAUGE IS REDUCED BELOW FULL. THE VAPORS AND FUMES ARE SO BAD THAT THE GARAGE AND CAR EMITS THE ODORS FOR WEEKS AFTERWARDS. I TOOK THE CAR TO A MECHANIC AND WAS TOLD THERE IS A CRACK IN THE "NECK" OF THE FUEL TANK AND MERCEDES IS AWARE OF THE PROBLEM. EST COSTS TO REPAIR IS AROUND $2500. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643212October 7, 2014
ENGINE, STEERING, POWER TRAIN
WHILE DRIVING AND CHANGING GEARS FROM FIRST TO SECOND, AT OR AROUND 10 - 20 RPM MY ENGINE BECAME UNCONTROLLABLE AND JERKED SPORADICALLY. I COULD NOT CONTROL THE VEHICLE UNTIL IT CHANGED INTO 3RD GEAR AND THEN BEGAN TO DRIVE AS NORMAL. THE CAR DOES THIS REPEATEDLY NOW UNTIL I FEEL IT HAS BECOME UNSAFE TO DRIVE. THE JERKING IS RANDOM SO I DON'T KNOW WHEN TO EXPECT IT AND WHAT TO DO WHEN IT HAPPENS. IT HAS CAUSED ME TO VEER OFF THE ROAD OCCASIONALLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641770October 6, 2014
FUEL/PROPULSION SYSTEM
FILLED UP GAS TANK, WHEN I PULLED IT INTO THE GARAGE I HAD A VERY STRONG GAS SMELL COMING FROM THE DRIVERS REAR SIDE WHEEL WELL.CAR WAS BROUGHT IN TODAY, I WAS TOLD THAT I HAVE A LEAKING FUEL SENDING UNIT ON THE PASSENGERS SIDE AND IT NEED TO BE REPLACED. COST IS $1050 INCLUDES LABOR AND PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641485October 5, 2014
FUEL/PROPULSION SYSTEM
AFTER REFUELING THE CAR TO A FULL TANK OF GAS, I BEGAN TO SMELL A STRONG ODOR OF GASOLINE IN AND AROUND THE VEHICLE PARKED IN MY GARAGE. THIS HAPPENED AFTER REPEATED FILL UPS. I TOOK THE CAR TO THE MERCEDESBENZ DEALERSHIP AND WAS TOLD THE PROBLEM WAS BAD PURGE VALVE WHICH WAS REPLACED FOR APPROXIMATELY $300. THE PROBLEM HAS CONTINUED AND I AM NOW BEING TOLD BY THE DEALER THAT THE FUEL TANK, LINES AND OTHER COMPONENTS NEED REPLACING FOR ESTIMATED $3500. I WAS TOLD BY THE DEALERSHIP SERVICE MANAGER THAT THIS WAS DUE TO THE AGE OF THE CAR AND THAT THERE HAD BEEN NO RECALLS OR PRIOR COMPLAINTS, TO HIS KNOWLEDGE, OF THIS SIMILAR COMPLAINT. I HAVE NOW LEARNED THAT THE NHTSA HAS BEEN INVESTIGATING THIS SAME PROBLEM IN THIS YEAR AND MODEL CAR FOR OVER 2 YEARS AND THERE IS A CLASS ACTION LAWSUIT FILED AGAINST MERCEDES BENZ FOR THIS SAME ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641361October 4, 2014
FUEL/PROPULSION SYSTEM
I GOT HOME FROM THE STORE SMELT GAS THOUGHT NOTHING OF IT AT FIRST. THE NEXT DAY I WAS DRIVING MY VEHICLE WITH THE WINDOWS DOWN GOT A BIG SMELL OF FUEL, THAT GOT ME THINKING. LATER THAT DAY WHEN I GOT HOME I STARTED SMELLING AROUND MY VEHICLE. OPENED TRUNK SMELT GAS. THEN I SMELT BOTH REAR WHEEL WELLS AND SMELLED A STRONG FUEL ODOR ON THE DRIVE SIDE REAR WHEEL. FURTHER INVESTIGATION I GOT UNDER THE VEHICLE TO CHECK IT OUT. I COULD SEE FUEL RUNNING DOWN THE SIDE OF MY FUEL TANK. SO I REMOVED MY REAR SEAT AND THE CAP UNDER THE SEAT TO SEE THE FUEL SENDING UNIT FROM ABOVE. WHEN I REMOVED THAT THERE WAS A STREAM OF FUEL SHOOTING OUT OF MY SENDING UNIT. I DID SOME RESEARCH ON THIS CLAIM AND I FOUND OUT ITS A COMMON OCCURRENCE. THAT THERE WAS A PREVIOUS RECALL AND THAT DIDN'T DO THE FIX. I HAVE A PICTURE OF THE SENDING UNIT SHOOTING THE SPRAY OF FUEL BUT THERE IS NO AREA TO UPLOAD IT ON HERE. I WOULD LIKE TO KNOW WHAT IS GOING WITH THIS. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641320October 3, 2014
POWER TRAIN, ENGINE
TL* THE CONTACT OWNS A 2012 MERCEDES BENZ E350. WHILE THE VEHICLE WAS PARKED AND THE KEY WAS REMOVED FROM THE IGNITION, THE VEHICLE JERKED AND ROLLED BACKWARDS BEFORE STOPPING INDEPENDENTLY. IN ADDITION, THE CONTACT HEARD AN ABNORMAL NOISE AND THE VEHICLE VEERED TO THE LEFT WHEN REVERSING. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE BUT MADE THE FOLLOWING REPAIRS: THE COVER ON THE FRONT PASSENGER SIDE CYLINDER HEAD, REMOVED/INSTALLED A SEAL, NON-RETURN VALVE, CHAIN TENSIONER, SEALANT MB, FLANGE GASKET, HEXALOBULAR BOLT, THE COVER ON THE FRONT DRIVER SIDE CYLINDER HEAD, REMOVED/INSTALLED A SEAL, LEFT AND RIGHT SECONDARY DRIVE CHAIN TENSIONERS, FRONT COVER CYLINDER, AND THE CHECK VALVE. ON ANOTHER OCCASION, THE VEHICLE ROLLED IN REVERSE AND CRASHED INTO THE BUMPER OF ANOTHER VEHICLE. THE DOOR OF THE VEHICLE BRUISED THE CONTACT AND MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED TO THE DEALER. A POLICE REPORT WAS NOT FILED. THE DEALER WAS NOT ABLE TO DIAGNOSE THE FAILURE AND THE VEHICLE REMAINED AT THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,597.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10640964October 2, 2014
ELECTRONIC STABILITY CONTROL (ESC), SUSPENSION, ELECTRICAL SYSTEM
I WAS DRIVING ON THE TURNPIKE AND THANK GOD NO OTHER CARS WERE NEXT TO ME. SOMETIMES WHEN I GO OVER 50 THE CAR TENDS TO PULL IN ANOTHER DIRECTION. I TOOK IT TO GET SERVICE A WEEK AFTER I BOUGHT IT AND GOT MY CAR BACK 6MONTHS LATER. THAN THE ACCIDENT HAPPENED. THEY JUST REPLACED COMPUTER CHIP THEY SAID. THE CAR HAS NEVER DRIVEN RIGHT SINCE I BOUGHT IT. SO WHEN THE CAR DECIDED TO PULL TO THE LEFT I WAS PULLING WITH ALL MY STRENGTH TO JUST KEEP THE WHEEL STRAIGHT BUT I HAD NO CONTROL AND SPUN AROUND 5 TIMES N LANDED BACKWARDS ON THE TURNPIKE FACING ON COMING TRAFFIC. I'M SO UPSET THAT I NEVER GOT TO ENJOY THE VEHICLE IT STILL PULLS AND THE DEALERSHIP ALWAYS SAYS ITS FINE. THE CAR RATTLES. ONE DAY I WAS DRIVING N THE SEAT I WAS SITTING ON BLEW UP FOR NO REASON. THEY REPLACE ONLY THE INSIDE PARTS AND NEVER THE STITCHING ON THE SEAT SO I HAVE A RIPPED SEAT FOR SOMETHING THAT WAS NOT MY FAULT . THIS CALL IS DEF A LEMON OR SHOULD BE RECALLED. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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