Mercedes-Benz E-Class Complaints

3,253 consumer complaints on file.

#10915360October 11, 2016
FUEL/PROPULSION SYSTEM
VERY STRONG ODOR OF GASOLINE IN CABIN AFTER FILLING TANK. MB REFUSES TO EXTEND WARRANTY PER AGREEMENT WITH NHTSA TO REPAIR BASED ON VIN # OF VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915413October 11, 2016
SUSPENSION
MERCEDES RECALLED 100% OF E350 WAGON DUE TO A FAULTY SIGNAL WHICH COULD RESULT IN AN UNSAFE SUSPENSION SYSTEM. MY MECHANIC TODAY VERIFIED THIS SIGNAL FAILURE WHILE TRYING TO DIAGNOSE A STIFF UNFORGIVING SUSPENSION IN THE REAR AXEL. MY CALLS TO BOTH MERCEDES AND NHTSA SHOW NO OPEN RECALL. MERCEDES SAYS IT HAD NOT BEEN PREVIOUSLY FIXED. PLEASE INCLUDE MY VEHICLE IN THE 100% TO WHICH IT BELONGS AND RECALL IT. IT'S REALLY DUBIOUS WHEN CONSUMER HAS TO DO SO MUCH RESEARCH AND LEG WORK I WAS ABOUT TO SPEND THOUSANDS OF DOLLARS UNJUSTIFIABLE!! RECALL WAS ON ALL WAGONS 2007-2009 MINE IS A 2007 WAGON WITH THE EXACT PROBLEM IDENTIFIED IN THE RECALL. WHAT AM I MISSING HERE? PLEASE CONTACT ME ASAP. I DRIVE CHILDREN TO SCHOOL DAILY ON THE FREEWAY IN THIS MY ONLY CAR. THANK YOU! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914900October 8, 2016
FUEL/PROPULSION SYSTEM, FUEL SYSTEM, GASOLINE, POWER TRAIN, AIR BAGS, VEHICLE SPEED CONTROL
FOR A COUPLE OF MONTHS WHEN I PUT MY 2014 E350 SPORT IN PARK IT WOULD JERK FORWARD. NEVER REALLY THOUGHT ABOUT IT BEING A PROBLEM. I WAS DRIVING MY CAR INTO MY NEIGHBORS DRIVEWAY AND WENT TO TURN AROUND AND JUST AS I WENT TO PUT THE CAR IN REVERSE, THE CAR PROPELLED FORWARD DIRECTLY INTO HER TREE. IF THE TREE HAD NOT BEEN THERE MY CAR WOULD HAVE WENT INTO THE FRONT OF HER HOUSE. I AM THANKFUL THAT I AM JUST SHAKEN UP AND A LITTLE SORE. I AM ALSO THANKFUL THAT I WAS THE ONLY ONE IN THE CAR DURING THIS FREAK EVENT AND THAT IF HAPPENED WHERE IT DID BECAUSE THE 2 OTHER TIMES THAT I WAS IN MY CAR THAT DAY IS WAS IN HEAVY TRAFFIC AND I WOULD HAVE DONE MAJOR DAMAGE TO MYSELF AND POSSIBLY SOMEONE ELSE. AT FIRST I BELIEVE MY SHOE GOT CAUGHT ON THE ACCELERATOR, BUT THERE IS NO POSSIBLE WAY THIS COULD BE THE ISSUE AS I WAS APPLYING IT TO THE BRAKE WHEN THE CAR PROPELLED FORWARD. FOR AS HARD AS I HIT THE TREE THE AIRBAG DID NOT DEPLOY. I WAS ABLE TO DRIVE MY CAR BACK HOME WITH ALL THE COOLANT LEAKING FROM IT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10914397October 7, 2016
VEHICLE SPEED CONTROL
MY WIFE WAS TRAVELING AT 65 MILES PER HOUR IN THE HIGH OCCUPANCY VEHICLE LANE OF THE LONG ISLAND EXPRESSWAY WHEN THE CAR SUDDENLY DECELERATED AND A WARNING LIGHT CAME ON THE DASHBOARD. THE VEHICLE WOULD NOT ALLOW HER TO ACCELERATE ANY LONGER AND SHE BECAME DISABLED INSTANTLY CAUSING AN EXTREMELY DANGEROUS SITUATION FOR HER. OBVIOUSLY SHE HAD TO ATTEMPT TO GET OFF THE HIGHWAY, OR AT LEAST ONTO THE SHOULDER. HOWEVER SHE HAD TO CROSS FOUR LANES OF TRAFFIC WHILE GOING TWENTY MILER PER HOUR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914333October 6, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ E350. THE CONTACT SMELLED A FUEL ODOR INSIDE AND OUTSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE LOCAL MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10913910October 5, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 MERCEDES BENZ E350. THE CONTACT STATED THAT AFTER THE VEHICLE WAS REFUELED AND DRIVING AT VARIOUS SPEEDS, A FUEL ODOR EMITTED FROM THE VEHICLE WITHOUT WARNING. IN ADDITION, THE CONTACT MENTIONED THAT AFTER THE VEHICLE WAS PARKED IN THE GARAGE, A FUEL ODOR WAS PRESENT INSIDE THE RESIDENCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS A LEAK INSIDE THE FUEL TANK AND THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,640.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10911286October 3, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ E350. AFTER THE VEHICLE WAS REFUELED AND DRIVING AT VARIOUS SPEEDS, A FUEL ODOR EMITTED FROM THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10911369October 3, 2016
STRUCTURE:BODY:ROOF AND PILLARS
TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ E400. THE CONTACT STATED THAT THE PANEL BETWEEN THE SUN ROOF AND WINDSHIELD SHATTERED WHILE BEING COVERED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE THE ISSUE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 1,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910680September 29, 2016
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I HAVE GAS FUMES INSIDE THE CAR. I CHECK THE PUMP SENDER , AND I FOUND ELECTRICAL PROBLEM IN THE CONNECTOR FOR THE PUMPS. SEE PICTURE. THIS ISSUE COULD CREATE ELECTRICAL SPARK AND YOUR CAR COULD BE ON FIRE! BIG ISSUE CHECK YOUR VEHICLE. THE DESIGN OF THE CONNECTOR ARE UNDER HEAT CAPACITY. AND THAT THE ROOT CAUSE OF LEAK OF FULL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909833September 26, 2016
FUEL/PROPULSION SYSTEM
STRONG ODOR OF GAS AT REAR AND AROUND CAR AFTER FILLING UP GAS TANK WHILE IN MOTION AND WHEN PARKED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909711September 26, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ E550. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V061000 (AIR BAGS) AND 16V3630000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908344September 21, 2016
FUEL/PROPULSION SYSTEM
I HAD FILLED MY GAS TANK TO FULL. WHILE THE VEHICLE WAS PARKED IN MY DRIVEWAY, THERE WAS A LEAK BY THE DRIVERS REAR WHEEL. SMELLED LIKE GAS. I FOUND OUT THIS IS A RECALL FROM MERCEDES BENZ. "CHECK FUEL FILTER MODULE ASSEMBLY AND REPAIR OR REPLACE IF NECESSARY" THE EMISSION RECALL CAMPAIGN IS: 2008020001
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908174September 20, 2016
SUSPENSION
SUSPENSION. ON VEHICLE IS LOPSIDED ALSO NOT ABLE TO RAISE OR DRIVE COMFORTABLE BE THE SUSPENSION IS NOT LEVEL. VEHICLE IS NOT DRIVABLE IN MY OPINION. EVERY TIME I'M COME OUTSIDE THE CAR IS EITHER LEANING TO ONE SIDE OR ON THE FLOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906971September 15, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ E350. THE CONTACT STATED THAT THERE WAS AN ABNORMAL FUEL ODOR IN THE VEHICLE AND IT EXPERIENCED A COMPLETE LOSS OF POWER. THE CONTACT STATED THAT THE VEHICLE COULD NOT BE RESTARTED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 142,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907008September 15, 2016
ENGINE
KNOCKING NOISE DURING VEHICLE START-UP DURING VEHICLE START-UP, 2 SEC KNOCKING NOISE, THEN NOISE STOP. DROP VEHICLE OFF, ADVICE SERVICE REPRESENTATIVE TO THE ISSUE. AFTER THERE INSPECTION, SERVICE REPRESENTATIVE INFORM ME THIS WAS NORMAL, THE NOISE I'M HEARING IS THE ENGINE IS PUSHING THE OIL FASTER TO THE CHAMBER, THIS PROCESS PREVENT VEHICLE WARM-UP WAIT, ASK TO SPEAK WITH THE SERVICE SHOP MANAGER, STILL WAITING. YES, STILL HAVE THE KNOCKING NOISE DURING VEHICLE START-UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907018September 15, 2016
ELECTRICAL SYSTEM
THE WARNING LIGHT SAYING MY LOW BEAM BULB IS BLOWED. THE CAR WAS STATIONARY AT MOMENT. I HAD THE BULB REPLACED AND IT STILL DID NOT WORK. SO MECHANIC CHECKED AND SAW PIECES OF WIRE WITHIN THE HEADLIGHT CASING. ELECTRICAL WIRING TO MY HEADLIGHTS IS DISINTEGRATED. SO I ASSUME; THE COMPLETE WIRING THROUGHOUT THE ENGINE IS DISINTEGRATED. SO I BEGIN SEARCHING ONLINE AND READ THE ISSUE WITH MERCEDES USING FAULTY WIRING. THEREFORE; I AM REPORTING THE ISSUE AND WANT SOME TYPE OF SOLUTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907039September 15, 2016
ENGINE, UNKNOWN OR OTHER
WE BROUGHT THIS VEHICLE FROM 3RD PARTY. TRANSMISSION GEAR SOUND IS COMING SO HARD. I HAVE VERY LOW MILEAGE ONLY 48K. I WEN TO DELAR, HE TOLD ME TO CHANGE THE TRANSMISSION OR CONTACT HEAD OFFICE TO RESOLVE THIS ISSUE. I NEED SOMEONE TO HELP ME FOR NEXT STEP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904897September 9, 2016
UNKNOWN OR OTHER
CAR DISPLAYS PRE-SAFE INOPERATIVE THEN SPEED ADJUSTS REALLY SLOW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904917September 9, 2016
TIRES:TREAD/BELT
TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ E350 EQUIPPED WITH FALCON TIRES, SIZE: 285/25/ZR20 (NA). WHILE UNDERGOING ROUTINE MAINTENANCE, IT WAS DISCOVERED THAT BOTH REAR TIRES EXPERIENCED TREAD SEPARATION ON THE INNER WALLS. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VIN WAS UNKNOWN. THE VEHICLE FAILURE MILEAGE WAS 35,000 AND THE TIRE FAILURE MILEAGE WAS 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904926September 9, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ E-350. WHILE DRIVING APPROXIMATELY 45 MPH, A "PRE SAFE INOPERATIVE SEE OWNER MANUAL" WARNING MESSAGE APPEARED. THE VEHICLE DECELERATED SPONTANEOUSLY. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD TO A COMPLETE STOP AND SHUT OFF THE VEHICLE. THE CONTACT RESTARTED THE VEHICLE AFTER A FEW MINUTES AND IT RETURNED TO NORMAL. THE FAILURE RECURRED ONCE THE CONTACT ARRIVED HOME. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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