Lincoln Nautilus Service Bulletins (2025)
91 manufacturer communications on file.
- February 6, 2026•Document ID: 11028798Service Bulletin/Repair InstructionsUNKNOWN OR OTHER; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 54556
- Date Added:
- February 12, 2026
- Manufacturer:
- FORD
SummaryAll 2024-2025 Nautilus and 2025 Explorer/Aviator/Expedition/Navigator vehicles will have the Alexa Built-In feature removed from the vehicle in Q1 2026 due to the end of life of Amazon Alexa services in all Ford/Lincoln Digital Experience vehicles. Google Assistant will continue to be the default voice assistant in these vehicles. No additional actions should be taken in an attempt to restore Alexa Built-In functionality.
Associated Products (6)Associated Documents - January 29, 2026•Document ID: 11028163Service Bulletin/Repair InstructionsSERVICE BRAKES
- Mfr Comm. #:
- TSB 26-2018
- Date Added:
- February 4, 2026
- Manufacturer:
- LINCOLN
SummarySome of the vehicles listed in the Model statement above may exhibit a grunt-type noise from the front brakes during initial brake applications that goes away after the brakes warm-up. A video demonstrating this condition is available in the Service Procedure below. This may be due to the front brake discs and pads.
Associated Products (3)Associated Documents - January 26, 2026•Document ID: 11027823Service Bulletin/Repair InstructionsUNKNOWN OR OTHER; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 54518
- Date Added:
- January 27, 2026
- Manufacturer:
- LINCOLN
SummarySome 2024-2026 Nautilus, 2025-2026 Explorer/Aviator and 2025 Expedition/Navigator vehicles may exhibit a concern where during an inbound phone call using CarPlay®, the person in the vehicle cannot be heard. This may be due to the software in the accessory protocol interface module (APIM). Replacement or reprogramming of the APIM will not resolve this condition. Inform customers that engineering is currently working on a software solution for this condition and will be released via a software update delivered over-the-air (OTA) expected by April 2026. The software will update automatically if vehicle connectivity is enabled in the vehicle settings. Schedule a service visit for customers who have disabled vehicle connectivity or who report that they did not receive the update by May 2026. Monitor Professional Technician System (PTS) for additional information.
Associated Products (9)Associated Documents - January 17, 2026•Document ID: 11027713Service Bulletin/Repair InstructionsUNKNOWN OR OTHER; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 54502
- Date Added:
- January 21, 2026
- Manufacturer:
- FORD
SummarySome 2025-2026 Expedition/Navigator/Explorer/Aviator and 2024-2026 Nautilus vehicles equipped with the Google Maps Navigation System (minor feature code HKCGA) may experience a blank screen for Google Maps or the absence of live traffic data. To correct this condition, refer to the Workshop Manual (WSM), Section 415-00 > Diagnosis and Testing > Information and Entertainment System. The WSM has been updated with improved diagnostics for this condition. To confirm whether a vehicle is built with a specific minor feature code, review the build information by double-clicking the vehicle identification number (VIN) in the upper left corner of the Professional Technician System (PTS).
Associated Products (11)Associated Documents - December 5, 2025•Document ID: 11027119Over The AirELECTRICAL SYSTEM; UNKNOWN OR OTHER
- Mfr Comm. #:
- TCU-25.2.8.5 Nautilus
- Date Added:
- January 6, 2026
- Manufacturer:
- LINCOLN
Summary"Quality improvements include: -Addresses a loss of connectivity caused by a Cellular Domain Service outage"
Associated Products (2)Associated Documents - December 3, 2025•Document ID: 11027121Over The AirELECTRICAL SYSTEM; UNKNOWN OR OTHER
- Mfr Comm. #:
- PHX-25.1.2.5.5 Nautilus
- Date Added:
- January 6, 2026
- Manufacturer:
- LINCOLN
Summary"Quality improvements include: -Android Auto enhancements -Android security updates"
Associated Products (2)Associated Documents - November 25, 2025•Document ID: 11025822Service Bulletin/Repair InstructionsSEATS
- Mfr Comm. #:
- SSM 54400
- Date Added:
- December 1, 2025
- Manufacturer:
- LINCOLN
SummarySome 2025-2026 Nautilus vehicles with heated-only front seats (minor feature code BY1AC) (not heated and cooled) may set diagnostic trouble codes (DTCs) B103A:15, B1034:13, B1036:13, and B1038:15 in the heating, ventilation, and air conditioning (HVAC) module when a diagnostic self-test is performed. These DTCs have no effect on functionality and should be ignored if no other DTCs are present in the HVAC module and no symptoms are present. Continue with diagnosing any other HVAC DTCs first. No further service action is required.<br /><br /> To confirm a vehicle is built with a certain minor feature code, review the build information by double-clicking the vehicle identification number (VIN) in the upper left corner in the Professional Technician System (PTS).
Associated Products (2)Associated Documents - November 8, 2025•Document ID: 11025842Over The AirUNKNOWN OR OTHER; ELECTRICAL SYSTEM
- Mfr Comm. #:
- ECG-25.2.8.5 Nautilus
- Date Added:
- December 1, 2025
- Manufacturer:
- LINCOLN
Summary"Quality improvements include: -Enhanced LincolnWay connectivity"
Associated Products (2)Associated Documents - November 4, 2025•Document ID: 11025908Over The AirELECTRICAL SYSTEM; UNKNOWN OR OTHER
- Mfr Comm. #:
- TCU-25.2.8.4 Nautilus
- Date Added:
- December 2, 2025
- Manufacturer:
- LINCOLN
Summary"Quality improvements include: -Includes a recovery mechanism for memory data in the Telematics Control Unit"
Associated Products (2)Associated Documents - October 29, 2025•Document ID: 11024901Service Bulletin/Repair InstructionsSEATS
- Mfr Comm. #:
- SSM 54339
- Date Added:
- November 4, 2025
- Manufacturer:
- LINCOLN
SummaryFor 2024-2025 Nautilus vehicles, if diagnostics lead to the replacement of the front seat cushion extension adjuster, a lower level part is now available (R2TZ-14C724-A). It is not necessary to replace the front seat cushion extension adjuster if only the front seat cushion extension motor assembly is damaged.
Associated Products (2)Associated Documents - October 8, 2025•Document ID: 11024268Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; UNKNOWN OR OTHER
- Mfr Comm. #:
- TSB 25-2477
- Date Added:
- October 14, 2025
- Manufacturer:
- LINCOLN
SummarySome of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: Poor speaker sound quality (static, pop, crackle) while using Bluetooth audio Poor outbound phone call sound quality while using Bluetooth This may be due to the APIM (accessory protocol interface module) software.
Associated Products (4)Associated Documents - October 2, 2025•Document ID: 11024018Service Bulletin/Repair InstructionsSERVICE BRAKES
- Mfr Comm. #:
- SSM 54264
- Date Added:
- October 8, 2025
- Manufacturer:
- LINCOLN
SummarySome 2024-2025 Nautilus vehicles may exhibit a grunt-type noise from the front brakes during initial brake applications that goes away after the brakes warm-up. A video demonstrating this condition is available on PTS for 2024-2025 Nautilus under the Service Tips Tab > Reference Guides > Front Brake Grunt Video. For vehicles that exhibit a noise comparable to the video only, refer to the following direction depending on vehicle build date.<br /><br /> * Vehicles built on or before 13-Jun-2024, that have previously had front disc brake rotors replaced with part number PZ1Z-1125-B: Engineering is investigating further brake noise improvements with a solution targeted for late Q4 2025. This condition does not affect vehicle durability and no additional diagnosis or service should be expected to impact this condition at this time.<br /><br /> * Vehicles built on or before 13-Jun-2024, that have not had front brake service: replace both front brake disc rotors with part number PZ1Z-1125-B. Refer to the Workshop Manual (WSM), Section 206-03 Front Disc Brake > Removal and Installation.
Associated Products (2)Associated Documents - September 29, 2025•Document ID: 11023569Service Bulletin/Repair InstructionsUNKNOWN OR OTHER
- Mfr Comm. #:
- SSM 54252
- Date Added:
- October 2, 2025
- Manufacturer:
- LINCOLN
SummaryFor 2024-2025 Nautilus vehicles, if diagnostics lead to replacing the rear seat armrest cup holder, a lower-level part is now available (base part number 5413562). It is not necessary to replace the rear seat armrest assembly if only the rear seat armrest cup holder is damaged.
Associated Products (2)Associated Documents - September 26, 2025•Document ID: 11023567Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; SERVICE BRAKES
- Mfr Comm. #:
- SSM 54250
- Date Added:
- October 2, 2025
- Manufacturer:
- FORD
SummarySome 2024-2025 Escape Hybrid/Maverick Hybrid/Nautilus Hybrid/F-150 non-Lightning/F-Super Duty/Bronco and 2025 Expedition/Navigator/Ranger vehicles where customers have installed an aftermarket supplemental braking system may experience a discharged 12-volt battery after recreational towing. This may be due to the supplemental braking system keeping the vehicle awake during brake applications. Advise customers that while recreational towing the vehicle with a supplemental braking system installed, it is recommended to use a 12-volt battery charger connected to a power source external to the vehicle being towed. The Owners Manual is in process of being updated with this information.
Associated Products (14)Associated Documents - September 18, 2025•Document ID: 11023292Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 54227
- Date Added:
- September 23, 2025
- Manufacturer:
- LINCOLN
SummarySome 2024-2025 Nautilus and 2025 Explorer/Aviator/Expedition/Navigator vehicles equipped with Ford/Lincoln Digital Experience may exhibit a "Map Source Not Available" message on the instrument panel cluster display (IPC) when using Google Maps via Apple CarPlay®. Google Maps does not yet support displaying the navigation map on the IPC within the Apple CarPlay® environment and this is currently the expected behavior. Replacing or reprogramming the accessory protocol interface module (APIM) will not resolve this condition and no diagnosis or repair is necessary. Inform the customer that a future Google Maps update for iPhone is anticipated to enable this functionality. This update will be delivered directly through the Google Maps app on their iPhone and will not require an over the air (OTA) software update or dealership visit.
Associated Products (6)Associated Documents - September 11, 2025•Document ID: 11023853OtherENGINE
- Mfr Comm. #:
- 25B33
- Date Added:
- October 3, 2025
- Manufacturer:
- FORD
SummaryCertain 2023-2025 Model Year Escape and Corsair, 2024-2025 Nautilus, 2025 Bronco Sport and Maverick Vehicles Originally Equipped with an Engine Block Heater System Block Heater Element Installation
Associated Products (13)Associated Documents - September 11, 2025•Document ID: 11023210OtherFORWARD COLLISION AVOIDANCE: WARNINGS; BACK OVER PREVENTION: WARNINGS; LANE DEPARTURE: BLIND SPOT DETECTION; UNKNOWN OR OTHER
- Mfr Comm. #:
- TSB 25-2422
- Date Added:
- September 19, 2025
- Manufacturer:
- LINCOLN
SummaryThis article supersedes TSB 25-2372 to update the vehicle symptoms.
Associated Products (3)Associated Documents - September 10, 2025•Document ID: 11023140Service Bulletin/Repair InstructionsVEHICLE SPEED CONTROL; UNKNOWN OR OTHER; ELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB 25-2421
- Date Added:
- September 16, 2025
- Manufacturer:
- LINCOLN
SummaryThis article supersedes TSB 25-2283 to add production cutoff dates. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: Inbound call cannot be heard Wireless charger icon inaccurate Auto hold, auto start-stop, and/or defrost button LED indicators inoperative This may be due to the accessory protocol interface module (APIM) software.
Associated Products (4)Associated Documents - September 4, 2025•Document ID: 11023718Over The AirELECTRICAL SYSTEM; UNKNOWN OR OTHER
- Mfr Comm. #:
- PHX-25.1.2.4 Nautilus
- Date Added:
- October 3, 2025
- Manufacturer:
- LINCOLN
SummaryQuality improvements include: -Addition of In-Vehicle Voice Feedback on Phoenix screens - Infotainment system updates
Associated Products (2)Associated Documents - September 2, 2025•Document ID: 11023709Over The AirVISIBILITY/WIPER; STRUCTURE:BODY
- Mfr Comm. #:
- ECG-25.2.8.4.1 Nautilus
- Date Added:
- October 3, 2025
- Manufacturer:
- LINCOLN
SummaryQuality improvements include: -Robustness action to ensure Diagnostic Trouble Codes are being set correctly.
Associated Products (2)Associated Documents